I had a really uncomfortable experience at the service window recently. The employee helping me, a heavier set woman who was wearing a black face mask and a faded zip up jacket, was extremely rude during the entire interaction. I was trying to hand over cash, but my left arm currently has a bandage so I could not reach very well. I was doing my best to pass the money with my right hand, but she made no effort to meet me halfway or help at all. Because of that, a quarter slipped and dropped. I even offered to step out and pick it up, and she told me no. What really stood out was what happened next. After giving me my receipt, she dropped my dime behind it in a way that felt very intentional. It came across as passive aggressive and honestly disrespectful. At no point did she show any understanding or basic courtesy, even though it was obvious I was struggling to reach. It was a simple transaction that turned into a frustrating experience because of her attitude. Customer service should at the very least be respectful, and unfortunately that was not the case here. read more

Large sunny McDonald's with easy parking and plenty of gas stations around. Service is standard and plenty of seating areas. Place was clean. It has windows all around, which makes it very appealing and happy to say and some nice decoration and different colors and seating combinations. read more

McDonald's - Different color shares - Fast Food Near Me - Soledad, California

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Tbh not the best McDonalds I always felt sick for some reason after eating it and they forget items so often and I came in with my boyfriend and he was super hungry and ordered a quarter pounder just for it to be raw which is super disgusting and they always have cold fries. read more

So we stopped here on our way to a family vacation just to get a quick bite. It was really interesting because they didn't have service to order. We had to order from the kiosk which wasn't bad but always working with technology versus a human it sometimes forms difficult when I have two little kids running around The bathrooms were locked so you had to get the server to help unlock the doors but overall it was just very good isn't really nice that the price for McDonald's food is getting more and more expensive. It's starting to become a more of a burden to go to McDonald's to order for ourselves and do everything and pay the same amount of money and spend the same amount of time or we could go to a nice sitdown restaurant. read more

Came in the drive through just now and nobody was answering, waited like 10 minutes and then rolled through the drive thru and the guy was seated behind the window in a corner on his phone. Horrible. Never coming back. read more

I'll never recommend this McDonald's they never have hot fries. NEVER!!!! They never get an order right. I just order off the app and they AGAIN didn't get my whole order right. I basically just gave them $15. I'd rather got to Gonzales or Greenfield or even King City to get my food. Soledad ca McDonald's sucks. If I could give negative stars I would. read more

The service here is terrible. The guy at the window just mumbles and was in a terrible like every other time I've gone to this location. The macchiato doesn't taste like it has an extra shot of espresso and the cup is 3/4 of the way full. I guess I'll remain a Starbucks customers. More expensive but I'm treated. This McDonald's location is still by far better than the Burger King location around the corner. I wouldn't recommend going to this location though either. McDonald's corporation doesn't seem to mind that the location is poorly rated. read more

Such a bummer experience... They refuse to take your order. You have to do all the work yourself on the dang screen kiosk. Takes forever... but even worse I asked if they would top my drink off, it was about 1/3 of the way down and they refused. I couldn't believe it. NO REFILL AT MCDONALDS?! So crazy! Im ask for something that costs less than a fraction of a cent... its so sad to see customer service and concern for customer experience go out the window. Do better McDonalds... read more

So I've been returning to get my son his happy meal for the Minecraft toy. I've got to give credit where it's due. Orlando has such a wonderful customer service at the pickup window! He was polite and patient with me. The gentleman who had took my order through drive thru was very polite too! Fries were fresh which made them taste so good. My son was content with his little hamburger and toy. Thank you gentleman! read more

Horrible customer service. I ordered mobile; had me waiting for more than 10 minutes. When the food came out the kids acted like he didn't care. Not the first time this happens read more

We stopped off here on our drive from the Bay Area to the Central Coast. We stopped off here thinking it will be a quick in and out using their curbside pickup. Wrong! I ended up needing to go in after a while to pick up my order and they also got the order wrong which prompted another trip back in. You have one job! read more

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What's wrong with the people working here??? Do you people have no pride in a job well done?? I go in to pick up DoorDash orders and find the restaurant just plain dingy. Little bits of food under a few of the tables, dirty table tops, and people who just don't give a darn from the looks on their faces. My own orders are rarely correct or they're sloppily made. One Deluxe McCrispy came with nearly no mayo, the next time I ordered with extra and it was swimming in the stuff. Mustard is almost non-existent, even when you order extra. You have to ask for packets to get enough to have even just a hint of mustard flavor on your burger. Meanwhile, the burgers are slapped together haphazardly, no care to appearance. You get a mouthful of pickle in one bite because they're thrown into the dead center of the burger, with a pickle desert all around the edges. I get needing to be fast, but at least do a quality job of it while being quick to get the food out. There is ZERO excuse for how the people who work at this restaurant, and the other fast food restaurants, treat their customers' food! None. It's frankly embarrassing. The owner of this location should be ashamed of their employees! read more

the food is absolutely amazing. i love there chicken nugget and fries, they also have very good service and are very nice. i would definitely recommend if you are visting form somwhere else. and ialso they have the best burgers honestly. and there very cheep and love the mcdonalds app. would recoomedn. read more

McDonald's - Fast Food Near Me - Soledad, California

Good place for rest time. A lot of people. But fast. Inside was clean. Restroom was clean. Parking was good. French fried was really nice. read more

McDonald's - Spicy crispy, french fried. Ice coffee. - Fast Food Near Me - Soledad, California

The worst Mc Donald's location ever !! No service to the dining room !! Everything was for the APP !! Waited 30 minutes for our dine -in food. Everyone was complaining ! A paramedic told me he missed several calls , waiting for his food . Families were sitting in the dining room just staring and waiting . Just horrible ! Food was cold and Big Mac was FLAT and DRY . I think most of their customers are calling in orders from the penitentiary down the street !!! read more

Don't go to this McDonalds they have a huge sign that says no free refills when they have always been free. and another thing is their hiding Ronald the clown and haven't been seen in a long time. What gives. read more

Terrible customer service. Didn't give the happy meal and acted like we were lying that we ordered it, then gave it wrong 3x ‍

Rude service in drive through and they got the order wrong went to change it inside after and the manager said it was my fault and it was the last time they would change the order . Makes no sense read more

Drive -Thur experience, I visit this place maybe about a handful of times and every time my order seems to be wrong or they're missing condiments, utensils or the foods is cold. It's not typical for McDonald's so something needs to change at this location. If you are planning to visit, double check your order! read more

They were closed but let u come in and use the restroom We stopped there to get coffee and tea before finishing up the road. very nice staff I'm giving them a 4 cause the hot water was not hot for tea. The coffee was Luke warm but other then that the staff was nice. read more

This McDonald's is NICE! So clean and polished and modern... are they all like this now? (I haven't been into one in a while.) Reminds me of the ones in Europe... The food is, well, the same old McDonalds food. But at least the atmosphere (and even the workers) is top-notch read more

This place has so many problems, drive thru always has an attitude, can't use the app(codes won't go through) fries cold and hard, takes so long it shouldn't even be called "fast food" read more

They are friendly, greet you and thank you for your visit. There are lots of plugs and wifi and I was able to charge my phone 20% here while eating. I was not a fan of the bathroom. AOK. read more

McDonald's - Fast Food Near Me - Soledad, California

Sloppy overall. 2nd time going and the same person in drive thru gets my exact change situation wrong .. If the total is $15.56 and I give 20.56 I should get $5 back . Instead I get $4 back with a bunch of change saying I gave more change then requested .... read more

Today 3-22-2023 I went to the drive through to get McGriddle with no car inline. They did not add anything on the McGriddle apart from the buns. I didn't have time to go back so I took the loss. Im glad I wasn't a tourist stopping by for a quick meal hungry. read more

McDonald's - Suppose to be McGriddle. All it is are buns I received in the drive through - Fast Food Near Me - Soledad, California

as someone who used to work here this place is truly disgusting and I really wish everyone knows the truth because half of this stuff is literally unacceptable and I'm surprised most of people do not come back sick, you're food it's being left out to get touched by many big and baby flies that are there every single day landing on the fries . hash browns , landing on your slices of cheese because the cheese is literally just sitting on the counter, your drinks are mostly made with someone that's not being sanitized because you're usually told to go clean the floor or clean the bathroom and get back into making a drink, the only reason we keep passing the inspection is because we know when and what time the people are going to give us the inspection to make sure everything is good so we make sure everything is clean for when they're there but the rest of the time when we're not getting checked, oh baby, that shit is fucking dirty. I have seen roaches in the bathroom, on the floor where the kitchen is, crawling on the fries then so much mold being left there because the people don't care to clean it stuff right, then the owners don't even go and take care of this place. They leave it up to the old manager that doesn't even give a fuck about the place to begin with like the bitch is always an hour late to her own shift. How are you the manager but can't make it on time not one single day lmaoo but y'all just be safe when you guys go and what you guys get from there because I have so many pictures that will make you extremely disgusted gonna add the pics on another review so see you soon !:) read more

It is impossible to get hot fries here. I tried even asking for extra salt because they have been bland in the past. They didn't even do that. There was no salt on these fries at all. The moment I pull away from the window I go to eat one of my fries and they are barely even warm. Do you guys just have the food sitting around for hours? This has happened every time I have gone here. The only time it seems I got fresh food was when I went there around noon. read more

Went to my local McDonald's this evening, and had a terrible experience. I only Order a few items, as arrived at the second window they told me that I had to go park I told them no I'd rather wait at the window for my food. The supposed manager Luis was being extremely disrespectful towards me, refuse to serve me, because they only care about there Times instead of customers. If you're looking for a terrible experience look no further you found it. read more

I have now been to this Mcdonald's twice , both times the employees were short and rude on top of charging for to go sauces - which is not a huge deal but it's never happened anywhere else I've been.... read more

I ordered 2 Quarter Pounders with Cheese with the buy one and get one for 29 cent promotion. I customized them to have NO ONIONS. As I drove away and got back on the freeway I bit into the burger and of course onions all over the sandwich. But worse they put a 1-2 inch piece of onion in my burger to basically tell me to kiss off. Never again read more

This McDonald's is horrible. I used to actually work at this McDonald's in high school and wow it's bad. I come often. Every morning for my coffee and Ana and Khrissy are the only people who get the order right. But damn, dinner time is the worst. At least 85% of the time there's something wrong with my order. For morning M-F I have no complaints. But breakfast on the weekend... it's bad. Just today I went in, waited 25-30 minutes for my order only to find my coffee was black, bacon egg and cheese McGriddle had NO CHEESE only one little piece of bacon, and the food was cold. read more

McDonald's - Fast Food Near Me - Soledad, California

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I do Doordash and pick up Orders 10-15 times a Day. I see customers Complaining about how their orders are Wrong or Having to Wait So long for a cup of coffee and something Sweet. There are 2 Older women that work there. They seem to be on a Power Trip with the Employees and the Customers. They are Very Rude. Never smile. Yes ! You can tell a Smile ,Even behind a mask. and give the Customers Dirty looks. What Ever happened the a Customary Greeting. HI ! Welcome to McDonald, Can I Take your Order ? Now it's. "You Ready to Order" It's Hard to Believe People Actually eat That so called Food. This is the WORST McDonalds I have to Deal With read more

This McDonalds like many others in the country is a waste of good commercial space. The food is never consistent. The fries are never cooked properly. The customer service or the lack there of is bad. The city should be embarrassed. read more

Food was fine but they couldn't print receipts? I coulfn't log the order into the app for rewards.

Stopped by on the way to the Gilroy Gardens and waited 20 minutes for a cup of coffee. It took over ten minutes to take our order while 5 employees carried on a very social discussion. They looked over at us a couple of times and then finally stopped and took our order. They they took another 10 minutes to get a cup of coffee. Worst Mc Donald's experience ever. read more

Horrible customer service experience. I waited in line for a while. There were two lady wearing what looked to be supervisor shirts. One just looked at me rolled her eyes turned her back too me and picked up phone as if she got a call, totally ignored me. Lol "BEING BLACK IN MCDONALD'S ".11/17/21@9Aam. read more

This McDonald's hardly ever get my order right. My husband and my son never have any trouble,but me forget it.

every single time it's women working in the kitchen they always get my sandwich wrong they gotta get better staff I know it's not hard to make bacon i need to start checking my sandwich each time from now on read more

Worst McDonald's ever whenever I get a coffee and ask for the amount of creamers and sugar they don't do the order the way it was ordered and I drive away thinking everything is fine this is Unacceptable this has not been the first time this happens when I go to work and drink my coffee it's just trash waste of money this McDonald's has the worst customer service in my opinion. read more

McDonald's - Could not drink this coffee. - Fast Food Near Me - Soledad, California

Stopped while traveling since they were so close to 101. Very nice and quick with delivering our order. Bathroom was neat too. read more

McDonald's - Fast Food Near Me - Soledad, California