I don't usually write reviews, but I was so impressed that this place really deserves one. I stopped by right when they opened at 7 a.m. and ordered a Whopper with cheese and a large onion ring. This is honestly perfect for night shift workers--having a solid burger option that early in the morning is a big plus. More fast-food places should take notes. The food looked great and tasted even better. Everything was fresh and really well made. If I had to nitpick, the only downside is the price--it was about $14 for the meal. But honestly, if it tastes this good, it feels worth it. I used to hate this place, but not anymore. Definitely coming back. Good job! read more

This place is horrible. I've been there twice. The first time I waited at the drive-thru for four minutes then went inside. I waited at the counter for three minutes until someone said "can I help you". When I finally got my order it was wrong and they told me to wait in my car and out the corrected order. I know I should've checked it before I left, but I didn't. When I got home, my order was wrong.I just went there tonight for the second time; same thing happened - except this time I didn't go inside. I sat at the ordering spot in the drive-through no one came. I drove to the Window where you usually pay. No one came there, either; don't go to this BK. read more

Filthy and rude. The self serve soda machine was filthy with flies flying all over it. They didn't give us our drink cups and missing our sauce - which was no problem- it's was how we were treated when asked for them. Also, there were no cup lids and no ice. Every table was dirty. We had to wipe our table so we could sit down. When I asked for our cups she glared at me and walked away to get them. When asked for lids and ice they were so rude, rolled their eyes and acted like were putting them out. I had to ask for my sauce 3 times before I received it and they were rude about it as well. The place was empty. There was four employee that we saw. No one was cleaning and all acted like we were bothering them. The place is disgustingly dirty, flies everywhere, and employees are so rude. The whole floor was sticky! I will never return and I highly suggest the same to anyone else. I would give zero stars if that was an option. You ask how we could improve? Clean your restaurant and keep up with it. Train your employees to give good services and not to be so rude. I asked the boy who was filling the ice for me - if there was a manager on duty and he laughed and replied - "That's a good question!" Never again! read more

Amazing team, super friendly and had my mobile order ready when I hit the window. Thanks for ending my day with a smile, guys.

Ever since the recent remodel, the interior of this business makes you feel like they don't want you there. You can only order via the self-serve kiosks, which takes 3 times longer than it would take to give your order to a human. And then it takes 3 times as long to get your food compared to the drive -thru. And when they appear from the back room to hand you your food, they always seem to give you an attitude. Bring back the old BK! Or at least for the 10 seconds of human interaction, please try to have some personality that doesn't make me feel unwanted every time I go here! read more

Half the time I get my complete order and when I do it never really taste freshly made (am I just going at the wrong time?). The other half of the time they always are forgetting something and that's after they repeat my order back to me!! Wow! Really much rather the money/time/effort that went into renovating that location to making sure the quality of the food and services are at least whats expected. I get it I don't expect a 5 star restaurant experience, I understand it's fast food but at the same time I at least expect my fast food to be hot and correct.. probably will never go back read more

Food is consistent. You always know what you'll get. But the employees informing me "you rule" is way too much. I don't need a third party telling me how rad I am. This is equal parts embarrassing and dehumanizing. Making your employees say that to your customers is a bad experience. You pay these people absolutely nothing and expect them to humiliate themselves to assist customers. This practice is disingenuous, lame, and cringe. Stop making these poor individuals embarrass themselves for the opportunity to not starve to death. Thanks. read more

Great service and very fast. I will definitely be coming back again!! Can't say enough about the service though at this Webster location!

Love going there for breakfast the best hash browns in town and service is great the female morning mgr is amazing and will always make me smile read more

My order is never correct no matter what time of day, day of week, & even when they repeat my order back to me. I know it's my fault for going back again (& again, & again....) just go to Wendy's. read more

This is the second time I've been there in the last 2 weeks and the manager ray is so rude !!!! Throwing things cussing up a storm !"Fuck this place ,I don't even give a shit they can wait"! Didn't even Acknowledge the fact that myself and 2 other customers were standing there for well over 15 minutes. So we all walked out . Then the second time tonight we went there the drive through and wouldn't give me any sauce at all with my order and was so mean and rude to us ,completely dismissed us and told us to keep driving !!! This man should be fired !!!! I was gunna have my daughter apply there but forget it with a manage like that !!!!! What a shame this company lets such rude people work for them !!! read more

This place was AMAZING it was life changing. Would go there again. The burger was amazing, I recommend the whopper. My only complaint is how slow it was to order and such. Overall it was pretty good. read more

OK I admit I don't really care for it but like most fast food, my kids do. Was out with the kids who wanted to stop. I haven't been in a Burger King in a while. While my youngest got her traditional cheeseburger, i was a little surprised by my middle child. She ordered mac and cheese and a cookie dough pie. Who knew. Both kids left happy with their choice, which is all that matters. read more

Once again they left something out of my order. Went through the drive through with the family and ordered two meals and some assorted foods. Of course they forgot one of the sandwiches from one of the meals. Because the lines are long and I didn't want to wait again we let it go. I should have checked at the window as they have done this to me more than once. read more

Placed an order online for delivery and was missing one whole meal and onion rings which totaled out to $21. Tried calling the phone number to the store and it goes straight to voicemail. Ended up having to call Corporate Customer Relations and they are going to refund our money, but one member in the house does not have a meal. The delivery does not wait for someone to pickup the delivery, but just drops the bag at the door and leaves. Very dissatisfied especially for the price that you pay for it. I can get better food from a local restaurant for much cheaper. read more

If I could give you 0 stars, I would. Every time I order chicken nuggets there, you guys never give me the correct quantity, it's always less. Also, I can't tell you how many times I NEVER get the sauce I ask for. There have been times where I drive home and notice it, then times where I look during drive-thru and times where you guys make me sit outside for 10 minutes waiting and STILL DONT get the sauce I ask for. I have even asked countless times to NOT forget but you still do. Never going back there again, will go to Wendys/McDonalds instead. read more

Webster BK service is the worst i ever experienced in a fast food place. Unorganized, rude, you have to repeat your order twice to three times at the register and they still screw it up. Some BK's are much better. Example Northbridge is the best i've been to. read more

This place is awful. I waited over 20 minutes for them to cook 3 items. This is a fast food place and I'm waiting an insane amount of time when I'm the only one here. The employees here are horrible and I highly recommend not even attempting to go here. The service is AWFUL! read more

I went thru the drive thru last night ask for freshly made spicy chicken, they gave it to me in under 2 minutes. I told them it takes 6 minutes to cook it. They insisted it was just cooked. The sandwich cold and burnt!!!!! read more

Matters who's working if there's a short haired girl with glasses she's the best and you will have the best service when she's not there it's not as good, still best burger option in Webster Mass read more

Worst BK around. I go here if McDonald's is too busy which it always is around 8pm. The food is ALWAYS cold, you have Webster morons working here that have no clue what they're doing. The orders are always wrong. The place inside is a complete dump and outdated. This place needs to be bulldozed and have a Red Robin or something. If you're really in the mood for some BK, it's worth the extra 10-15 minutes drive to the one in BK which is much better. Avoid this place like the plague read more

Worst Burger King I've been to out of 4 states I have lived, I was making an order for 2 croissant-wich sandwiches, there was no long line in the drive thru, but the line was slightly between long and small in the dining room, it took about 10 minutes for my order to be ready, other people waited just about as long or more, and they did not have any big orders. I am never coming to this restaurant again, & I encourage anyone to take their business somewhere where their business is appreciated. :( read more

Full of morons, ordered 2 rodeo burgers 1 chicken rodeo burger, and a spicy chicken sandwich with no mayo and added cheese. Got 3 out of 4 sandwiches wrong. Chicken sandwich has extra mayo and no cheese, chicken rodeo burger had no onion rings or BBQ sauce and has some weird spicy mayo. And completely gave a cheeseburger instead of a rodeo burger. Not to mention the fries were cold and we had to run back in to get a missing burger. Should have stuck to mcdonalds. read more

When they take the time to heat up the breakfast sandwich it's good, but when they rush the thing out the window to you, and it's ice cold IT'S AWFUL!! Also just noticed on my bank statement that the location in Webster Mass is processing my card through another location located in North Smithfield Rhode Island. Is that even legal? How can I be eating at the Burger King in Webster Mass, and my card is processed there at that location, but it shows up on my bank statement as North Smithfield Rhode Island? Wouldn't that be depriving the state of Massachusetts out of their meals tax? I thought someone had gotten my card information, and was using my card illegally so I canceled my card, and then come to find out it is Burger King playing some foot loose games with their accounting and card processing. Check your bank statements if you've come to this location in July because something isn't right read more

This place sucks there always running out of one thing or another but if ya want cold burgers and fries this is the place too go

i really wonder why the store is not up-dating its image, the town is really showing a ton of new pacades'. the new entry into town is really showing off the potential of webster massachusetts. but for a quick marginal oatmeal and tea. DO NOT try the bathrooms, if you can get by the loose seat and grime, you might not be able to reach down far enough to the paper roll that has been mounted so low a person has to bring in a mechanic' s creeper to find the end. read more