Double Cheeseburger, Double Burger, 2 orders of fries, 2 soft drinks = $43 SLOW service, cold, soggy fries, small soft drink cups. (Soda tasted watered down). Took over 30 minutes to get a Beyond Burger and drink ($17) Multiple customer complaints while waiting due to slow, wrong orders. They need better management and pay to improve. There should have been a friendly manager with a great attitude working up front helping the employees! (and customers). read more

It's a good place, but the lady on the back Treat everyone like she own the please , treat the girl at front so bad for no reason just because I change my mind to get the order to go , I feel so bad for the girl at front because she was doing a great job , hope the company take this situation seriously, the girl on the back Fight me back with a nasty and rude attitude read more

The food was delicious. The atmosphere is electric. I enjoyed my meal this afternoon. Our was prepared with love and we didn't have to wait long to receive it. Thank you Deemier Lee to you and your staff. read more

2nd time at this location. Everyone needs to be fired and rehire an adequate manager. There is no QC, order took forever and food didn't taste fresh. Fries soggy, onion rings half breaded. 1 of 2 coke machine broken. Bathrooms filthy. Burger FI in Davie is much better spot read more

I came here for lunch around 1PM on a Wednesday and they weren't busy. That should've been a clue. The chain/franchise reviews are positive for a good burger place. Three tables were dirty, two were occupied and an employee was behind the counter and appearing to get a to go order ready. She literally didn't acknowledge my presence for over three minutes and when she did, she said, "What'll you have?".  I ordered a double patty with American cheese, lettuce and tomato and requested it to be cooked medium rare. I also had a side of onion rings and a vanilla shake. The burger I was given was over cooked; well done. It must have been sitting for a while because it was not hot! The onion rings were huge, thick cut, really greasy/oily and also not hot. The shake was okay. A little on the sweet/sugary side. These are all items they're supposedly known for, so I ordered them. With tax, my meal was a $20 bill. I won't be back. I'll take Jack's Old Fashion Hamburger House in Ft. Lauderdale, FL or Pompano Beach, FL all day long over this place or any BurgerFi location. . read more

Terrible omg what happened here??? These use to be the best burgers..... hard dry.... Cheese not melted ..... grilled onions cold.... Just terrible read more

This review is based on their soft opening night. They have so many sandwich options to meet everyone's needs. We tasted the Beyond Burger that tastes just like meat, but isn't! The breakfast burger is amazing with a layer of hash browns and a fried egg. The chicken sandwich is made with fresh chicken. The onion rings are huge and flavorful. You can get the fries drizzled with a garlic aioli. The milkshakes are thick and delicious. If you add a topping then they call it a concrete. My favorite was the OMC (oh my chocolate concrete). It was layered with fudge, chocolate chips, and Oreo pieces. The red velvet concrete had layers of REAL red velvet cake! This is a quick serve restaurant where you order at the counter and they deliver food to your table. Everything is natural and freshly made. They have indoor and outdoor seating. There is plenty of parking behind the restaurant. This is a great addition to Dania Pointe! read more

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Upon walking into BurgerFi, I noticed the front cashier / food worker, blow his nose into a napkin, (he had one glove on his left hand), and did not remove the glove, and did not wash his hands, and continued to work, business as usual. You can see from all the other reviews that this restaurant is below par and has no standard that they are following. We had our burgers put in a to go box, so that the person did not touch our plates. The burger is a joke and at $8.00 + I don't know if Burger Fi will continue in business once Shake Shake opens up their location in the same shopping area. I do hope a manager or owner sees this post and sends somebody their to train people and get this place up to par. The burger reminded me of a White Castle burger for those of you who know what that is. Skinny dried out burger . For a place called burgerfi you would think that the burger would be good. But after reading about how this restaurant chain has been sold 2 times since the original owner, that's why it is so bad, and the chain is going out of business. Never again will I return to this place. read more

While I've been a fan of BurgerFi for nearly a decade, I think my visit to this location has cemented my negative feelings towards the company for good. I ordered The CEO burger with one patty and done Green Style, which came out to a whopping $12.02 before tax, and the item I received had to be the saddest, most pathetic looking food I've ever been handed (see attached photo). Additionally, the fries were soggy and cold, which staff were thankfully kind enough to somewhat rectify by preparing some soggy warm fries instead. The still soggy fries tell me that they aren't being prepped/cooked correctly, so I didn't expect anything else at this point. I will say that the drinks were decently stocked in flavors and that the onion rings came out well. Additionally, the bathrooms were okay and the floor was mostly clean. Still, I was so greatly disappointed in my visit that I loathe thinking about going to another location anytime soon. Overpriced and lackluster, skip this and walk a few feet in any other direction instead. read more

BurgerFi - THE CEO, green style - Burgers Near Me - Dania Beach, Florida

It's been over 30 minutes, no food, kitchen got overwhelmed an hour or so ago, decided to just stop cooking until their cook got it together again? Been sitting here no explanation no apology no nothing, unbelievably unprofessional no excuse not to DEAL WITH CUSTOMERS, Shaniya was the ONLY saving grace for this nightmare of a burger joint, will never come back read more

BurgerFi - No one in line for almost an hour??? - Burgers Near Me - Dania Beach, Florida

The food looked bad, it didn't have a good presentation, my order of French fries were burnt and looked old. The veggies in my burger didn't look fresh. The girl who took care of me wasn't kind at all, I wouldn't go back to this place. Dania pointe. read more

BurgerFi - FRESH-CUT FRIES (LARGE) - Burgers Near Me - Dania Beach, Florida

What a pathetic dump. Total was 18.00 for a dry cold burger small fries and a fountain drink in which every flavor was sold out I felt sorry for the only girl working the counter- Save your money- this place is a total rip off and joke. Better burgers at Burger King read more

BurgerFi - Look at small and dry this burger is- what a joke. Probably cooked this morning and served for lunch - Burgers Near Me - Dania Beach, Florida

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This is my go to place to get a nice burger, but this location lacks all service. The girl at the counter, took my order, and after taking my order, she proceeded on having a conversation with I'm guessing the manager and other working staff instead of focusing on the orders, they mostly focused on their personal lives, so this is about 20 minutes waiting and then I saw my order and another person's order placed behind her and she's turned around couple times and ignored both finish orders when it came to giving the orders out she called the numbers. No thank you not even iContact. She handed one guy his order and she took the other hand to hand me my order and there was no Type of come back again it was mostly just a cold experience. This location Burgerfi really deserves no stars and gives the whole franchise a terrible name. read more

BurgerFi - My order at burgerfi - Burgers Near Me - Dania Beach, Florida

Great location at the strip mall so easy parking. Loved it was dog friendly. Burgers juicy & tasty as always. Quick service. We sat outside so the ambiance on a cool day was perfect. read more

I genuinely think this experience is the one that'll make me stop going to burgerfi for good. I came in, ordered a double patty bbq rodeo burger with no cheese and then sat down. 7 min after sitting, I checked my receipt and see I was charged for a CEO burger, single patty with no cheese. I go up to the same worker I ordered from, explained the situation and asked if I could get my original double bbq rodeo burger w no cheese within the next 10 min since I had an appointment to make. He responded with "yeah it'll take longer", and to my surprise, I said "it'll take longer?" He goes let me ask the kitchen. He does and then says it'll be less than 10 min. I sit back down and 4 min later he brings me a bag. I left knowing I didn't get reimbursed for the extra $2 I paid since I was charged for the ceo but I didn't care. I did begin to care when I opened the bag and found the burger in the picture attached. I took a bite. It was as bad as the service and as bad as it looks. read more

BurgerFi - This was the double bbq rodeo burger with no cheese that I received after 15 minutes and being charged extra. - Burgers Near Me - Dania Beach, Florida

Horrible experience. Waited 30 minutes for a simple order. Other two customers seated with me received theirs right away. Really disorganized staff. Food just ok read more

I gave this place two chances, both times same poor quality of service and food. It's sad how a place that has a great concept great potential has been a let down. Food good 30 minutes after ordering in an empty restaurant, burned my egg and fries were cold with no salt Are recently in an Orlando location and I would give them 5 stars across the board, not coming back here for a while. read more

I can't believe they're charging 11$ for a tiny little mediocre burger! I'll never go back to any burgerfi ever again. And then they want an additional 7$ for regular fries??? Wow, for a burger that's on par with Wendy's, this is just wild. Won't be surprised if this chain goes bankrupt in the near future read more

Walking in, the restaurant itself is actually pretty decent. Modern and simple. Customer service was good. Wait time was pretty short. I ordered their wagyu "CEO" and when I seen the burger in front of me I got a little nervous. Cheese was melted but somehow dry, bun looked like it got crushed by someone's elbow, I took a bite and it was mid, absolutely no seasoning and bland. Texture reminded me of a high school burger you get in foil wrapped in foil. Some food either has me feeling great and somewhat energetic but this left me drained and tired. Overall food was mid, not coming back anytime soon read more

Would love to give this a 5 star just for the food because it was delicious, but service needs some improvement! Cashier missed a milkshake that was ordered so I had to reorder and wait, and the girl who rang me up the second time seemed very uninterested at being at work. I would have a photo of the burgers and fries but it went too fast lol Love BurgerFi as a chain and will always stop by anyone that is close. If only they had a location in Columbus, Ohio read more

BurgerFi - Red velvet milkshake - Burgers Near Me - Dania Beach, Florida

I love BurgerFi but this location is terrible , throw away the whole restaurant. Not one employee cared. The guy on the register kept messing up people's orders, although he was new and slow the loud music playing probably didn't help. I noticed on my receipt I was charged for something I didn't order, I brought it to the employees attention she asked me "so you want your money back?" Like cmon now, wtf yes I want my 4$ back. Don't even think ima eat the food at this point I watched all the employees touch a billion things without changing their gloves. Update: took the food out the bag just for it to resemble a old forgotten burger from McDonald's. Threw away both meals read more

BurgerFi - Burgers Near Me - Dania Beach, Florida

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We love a good burger and thought we'd try this place since we don't have them back at home. We asked the cashier a few questions and were greeted with disinterest and attitude. She was more concerned with chatting with her peers than helping us and no they were not busy, there was only one other patron besides us in the entire place. We proceeded and ordered our food. As we were picking out a table to eat at, we noticed how filthy the dining room and drink machines were and were disgusted. Our food came out pretty quickly, despite the cashier getting part of our order wrong, the food was hot and much to our surprise decent. However, we won't be back to this location due to the filth and poor service. Eating out is way too expensive these days to put up with the BS and potential food borne illness. read more

I paid for the food, never got it cause they ran out of buns and didn't tell me till I went to the one girl at the front after waiting for 45 minutes! It's was 10 pm.. then they wouldn't give me the money back so i left very upset! I wrote to the company and they responded apologizing but never doing anything about it! This is the Dania Beach location in Dania Point. They suck! read more

Deplorable service levels and filthy dinning room; the worst location in the chain! We're locals and have been supporters of BurgerFi since their beginning. After three bad experiences at this location; we'll be no longer be returning and question our patronage of other locations. Most recent experience was on 03/31. Maybe six tables waiting on food when we arrived. No one acknowledged us or would take our order. Used the tablet devise. Waited nearly 25 minutes for two burgers and a hot dog. Other customers waited longer and also received wrong orders with no apology. Our order was missing a shake which we watched be made 15+ minutes ago and just sit there? Burgers were not the quality product we typically love. Condiment area out of mayonnaise and ketchup. All tables and many chairs were dirty with visible food and/or trash; same situation of the floor. We wiped down our own table and chairs. The large man with the gold grill that seemed to be expediting/working the front of the house was a slob, not friendly, lazy and didn't give a damn about anything. Makes us think management is similar? read more

Ordered food with my family, the staff was short with us about any questions about menu items. We waited 35 minutes without our food, in a nearly empty restaurant, before we asked where our food was. The staff then told us they didn't have regular buns...so they didn't bring us any food at all? They then told us they were unable to give refunds and acted completely disinterested in bringing us any food. read more

Customer service was 10/10!!! Mika was so sweet and hard working and made our experience amazing at this location. Would definitely come here again thanks to her. read more

Food is always great! Why the 3*? Answer : lack of customer service and wait time. What we ordered Large fries Double cheese burger Chicken sandwich- was very good read more

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I asked the cashier which type of fries was in the photo, she said "I have no idea". Cool, thanks for your help. They were not that busy but took foreverrrrr! 30+ min for a burger and fries and there was 3 people in the kitchen. In the time that I was waiting, 3 different people brought their food back to the counter, 1 was too cold the other two had messed up orders. Food was not worth it. read more

Shocked this doesn't have a higher overall rating. The service here is truly above and beyond. Kind and helpful workers going out of there way to get you GREAT food. Have never had a bad burger here. I compare it to shake shack but honestly better than shake shack. Ice cream is also always a hit with us. Prices are a little on the higher side for fast food, but to have Grade A meat makes it worth it. We spent $26 on 2 burgers (one was a double with mushrooms added) and fries to share. read more

BurgerFi - Burgers Near Me - Dania Beach, Florida

I dined in at this Burger Fi a few days ago. It is by far the nastiest and poorest quality Burger Fi I have ever eaten food from. I have been to at least 20 Burgerfi locations in south Florida. Had my worst experience at this location. A burger from McDonald's has more meat on it that the poor excuse of a beef patty I was served here. After.taking my order, the cashier emptied the trash bag of food and didn't wash her hands before making a customer a milkshake and serving food. Another employee was cursing under her breath about customers waiting for a to go order. The floor, table and chairs my family sat at were super sticky, and dirty. Avoid this location at all costs. read more

I ordered the ultimate bacon cheeseburger with french fries and a glass of Coke. Unfortunately, the cup they give you is extremely small and extremely overpriced, however, Briyana suggesed I get a bottle of coke for the same price. The manager Dave was awesome instead of having to rewrite a ticket, and repurchasing, he just gave me what I wanted, without a fuss, Dave the manager, you are all right. I had no idea that people still remember what customer service is. Now, on to the food... The ultimate bacon cheeseburger is exactly as advertised. ANGUS BEEF. This is not low grade beef. Yummy cheese. Yummy burger patties. Full of flavor. Bun is the right size and thickness. For the record, I love French Fries more than I want to admit. These are my favorite fries in Florida. Cooked to perfection. I've eaten fries that are horrible, because they are overcooked or undercooked. BurgerFi it's a grandslam with these french fries. If you're interested they also variety of toppings for the fries. I will return. After all, I need to try the VegeFi Burger and I want to see how they cook the Beyond beef burger. Happy stomach makes me happy. The way to my heart, is through my stomach. Happy Food is life. read more

Food served mushy and cold. Just nasty. Customer service had an attitude. Not worth the calories

Have a Family and want to get Ripped Off Pricing, Go To BurgerFi at Dania Point. A Double Chesse BugerFi Meal is $21.00+ . This is ridiculous for a family of any size. Open Up and say OUCH.... Mommy, Daddy, Singles don't go here. What happens to our country? Distressed Customer Dan Archival read more

This location just opened up in The Shops at Dania Point off of I-95 between Stirling and Griffin. It's very spacious inside with plenty of seating outside, too. Although they just opened, the food meets the same high quality you'd expect from any other BurgerFi location. The employees are very friendly and attentive. The restaurant is kept very clean with the tables wiped down, chairs pushed in, and the floor swept free of food. I particularly enjoy the VegeFi burger. It's my absolute favorite, having also tried nearly every other burger they have to offer. The real treat here though are the onion rings. Hands down, these are the best I've ever had. Oh, and the fries are good, too. read more

BurgerFi - VegeFi burgers & onion rings - Burgers Near Me - Dania Beach, Florida

Look, BurgerFi doesn't rewrite the playbook on a sound cheeseburger, but they also don't drop the ball. Good sized burger with some delicious hand cut fries. Unfortunately the cheese and chili sides for the fries were sized for a small child. I'm not shouting from the mountain tops that BurgerFi changed my life but I am happily full. 4 stars. read more

BurgerFi - BurgerFi Cheeseburger Hand-Cut Fries - Burgers Near Me - Dania Beach, Florida

If this was my first time at Burgerfi I would not be back. Wow. I came in about 40 minutes to close on a Friday night and waited almost 10 minutes before someone even acknowledged me, or the person in front of me ,to take our order. The girl at the counter looked like she could barely keep her eyes open and abruptly told me they had no more fries. As she said this I looked over her shoulder and saw the cook pulling fries out of the oil. She looked at the same time and then turned back around and said "yeah there's no more." ??? It's Friday night in a busy area and I find it hard to believe that a restaurant whose entire business is burgers and fries doesn't have any... but sure. It seemed like the rest of the employees were more concerned with pre-closing duties than the lobby full of customers still eating or trying to order. I understand there are staffing shortages and, as a former food service worker, I even understand the anticipation of wanting to close the restaurant and go home after a long day. But when you still have a full dining room and people are coming in consistently, employees need to understand that taking care of the guests is priority. The slow response time wouldn't have even bothered me if I saw anyone working with urgency. But that was not the case. I waited another 10 minutes for my two burgers to be ready in the ice cold dining room. There was LOUD hip-hop music playing the entire time. It didn't seem like an appropriate playlist for a family restaurant. Most of the songs were sexual and I heard uncensored profanity more than once. Reading the other reviews it seems this is not a one-off experience. Dania Pointe is a nice, up and coming area. This place needs to do better. Totally disappointed and so glad that this is not my local BurgerFi. Two stars (vs one) because the burger itself was decent and seemed fresh. read more

BurgerFi is hands-down my favorite quick burger place. Every location, including this one, is consistently good. They have the absolute best onion rings you'll ever find as well as an amazing veggie burger, which are both what I order on a regular basis. If you want something sweet then BurgerFi's frozen custard or shakes are always a good choice. read more

BurgerFi - onion rings and Vegifi burger. - Burgers Near Me - Dania Beach, Florida

Walked in order $34 worth of food just for them to tell me after my card is is ran that it would be 15 min wait. I asked for a refunded because they waited to tell me the wait time after my card was ran. I'm a visitor in town and the customer service was an example of terrible miscommunication on the staffs part. I've been up since 2am it's not 1:31 I just wanted a quick bite to eat but I guess not. read more

Disappointed AGAIN Fries are way under cooked and greasy. Overall the food is never seasoned read more

Burgerfailure. Messed up orders, terrible service, no one around to help. All around bad. I've already submitted for a refund through burgerfi. read more