Watch these guys on their special sales. Was just in for the 20% Senior and Military discount to…read morepick up some items. Got up to the register to pay, they ran the charges through and I was about to leave the store when I did a quick math check and determined that I didn't get a discount for my biggest item. Went back to the register and was told that the bag of fertilizer I bought was "on sale" for $5 cheaper than the normal price and didn't qualify for any of he 20% discount. No sign that this was the case on either the discount flier or at the product display location in the store. Heading to Suburban Ace hardware next time.

I came in for a as many plants as my car could fit. Zeke was a HUGE help in ringing everything up,…read moreas well patience when I came back in 2 more times with things I forgot to get the first time through. He was nothing but smiles and helpful. .

Jerry's for the win, again! They have now helped me with TWO seasonal needs…read more First, they are where I found the cheesecloth that I desperately needed for my Halloween costume. It was exactly right for my purposes. I am absolutely going to use it again the next time that I need to see out of a mask. Ten/ten recommend. Second, they are my go-to for winter insulation. I love my louvered porch windows in the summer--they are great for getting the air flowing. In winter? Somewhat less enamored. My porch gets cold, which means my living room can be a bit more invigorating than ideal. I always know that I can go to Jerry's to pick up window insulating kits that will help seal the cracks and keep me cozy. Good prices and some of the most helpful and courteous staff in town--this is a truly awesome neighborhood resource.

It was a quick stop to get some drain cleaner. The Bathtub decided that it wanted to hold onto the…read morewater, and the previous attempt to get rid of the problem didn't work. So, we knew that we needed something more powerful. We were greeted by a friendly guy when we entered the store and he directed us to the section where we'd peruse the drain cleaner options. We decided on the "professional strength crystals" and headed out. The young man who rung us up was also friendly and asked if we'd found everything that we needed. We did. Will be back if we have a need and are in the area. We were on our way back home from a movie at AMC Southdale.

CUSTOMER SERVICE IS ALIVE AND WELL! I have never been disappointed with the service or the…read moreselection. Every time I have gone in needing something even as inexpensive as a replacement screw I have been taken right to the place where it is located and the staff finds the exact thing I need. This the first place I go and I rarely have to go any where else because they have what I need in stock.

So a few months ago while moving a friend dropped and shattered the firebox to my beloved 15yr old…read moreGreen Egg. I swung into Ace Hardware in White Bear to see if I could get a replacement. I tell the guy what happened and he's like, "We got you. No cost we'll order for our next shipment." I told him "No, we broke it and it's like 15 years old." He said, "It's OK we got you." Then this glorious beast recommended some new lump charcoal. Since I'm not, not going to listen to the advice of this backyard superman, I bought some. My firebox arrived. I loaded with new charcoal and proceeded to grill a meal that has accomplished something I never thought possible. My mother-in-law was silent for 15 minutes! 15 MINUTES! Couldn't believe it. Thanks to Ace in White Bear not only is my beloved egg back and glorious, but I now know what heaven is like. Bless you all....and keep saving lives.

I was here to get tools i wanted then decided i needed to work on stuff i want to…read more The store is clean snd the staff extremely helpful. I found what wanted and stuff i didn't really need but purchased anyway because of voices in my head saying if i fix it they will come! LOL Seriously this is a nice location and had the items most home and tool people would find useful.

Very mild location with great selection and staff. The shopping mall this location is in seems…read morecalm. I had a huge order and I found everything that was on my list. Again, the staff were great and helpful with my questions and even suggested product. The staff were knowledgeable of what they had in stock and what was in their system. The parking was great, you can find a spot close to the door. This location is a great alternative to the other hardware stores. I don't know if many know about Harbor Freight but I enjoy it because they're highly competitive with their price. You get a personal experience with the smaller location and full product on the shelves. I can see myself coming back here for my hardware needs. Let me know about your experience.

Our go-to paint supply for 10+ years, we will never go back to Home Depot or Menards for paint!…read more The team at Hirschfields always strives to please.

We were in the market for top down, black out blinds for our living room and it was recommended by…read morea friend we check out the Hunter Douglass brand which is sold at Hirshfield's. I like that we were able to schedule a virtual consultation during COVID. I sent Hirshfield's photos and measurements before the consultation. The customer service rep, Beth was pleasant and informative on the call. She told me she'd draft up a quote based on our living room's details/measurements. However, when I received the quote, there was a miscalculation on how many windows we had. Also, the price was quite outrageous! I emailed her back asking her to revise the quote and make some other adjustments to lower the price, but I received NO response. I thought that was kind of rude. Overall, I won't be going with Hirshfield's because it felt like they aren't considerate of their customer's needs or budget.

Every time I go to Arror Ace I need to ask a question. They are always friendly and help me find…read morewhatever I am looking for. I even surprise sometimes by finding it on my own!

Just tried to take advantage of Ace's Cyber Weekend deal. I even read the crazy amount of fine…read moreprint on the ad. I was told, in a tone of voice that made me feel like I was dumb for thinking there would be a discount, that snow blowers are not covered be the coupon. After looking closer I am not sure what you can possibly use this to cover. Also, when I was going to buy the snow blower there was no packaging. He started finding the things that belonged with it all over the store. Batteries in a drawer in one spot. Manual was someplace else. I then asked about the return period and was told you can return things once they are used at all. I left and will be picking up the same blower from HomeDepot today. In a box, new, with all of its accessories. I try to support this more local hardware store, and it is super close to my house. However, I will not be returning to Ace.