The customer service guy (Edward or Andrew, I can't remember) was incredibly helpful! I came in…read moretrying to find a nut and bolt combo to fix a patio chair, and he took the time to help me find exactly what I needed. I absolutely would have messed it up without his help! He was knowledgeable, patient, and genuinely nice. Ace is lucky to have him!

This ace hardware has always been helpful through my years of living in this neighborhood! And…read morethere isn't a lack of people that is willing to help. The selection they have is of wide variety.

CUSTOMER SERVICE IS ALIVE AND WELL! I have never been disappointed with the service or the…read moreselection. Every time I have gone in needing something even as inexpensive as a replacement screw I have been taken right to the place where it is located and the staff finds the exact thing I need. This the first place I go and I rarely have to go any where else because they have what I need in stock.

So a few months ago while moving a friend dropped and shattered the firebox to my beloved 15yr old…read moreGreen Egg. I swung into Ace Hardware in White Bear to see if I could get a replacement. I tell the guy what happened and he's like, "We got you. No cost we'll order for our next shipment." I told him "No, we broke it and it's like 15 years old." He said, "It's OK we got you." Then this glorious beast recommended some new lump charcoal. Since I'm not, not going to listen to the advice of this backyard superman, I bought some. My firebox arrived. I loaded with new charcoal and proceeded to grill a meal that has accomplished something I never thought possible. My mother-in-law was silent for 15 minutes! 15 MINUTES! Couldn't believe it. Thanks to Ace in White Bear not only is my beloved egg back and glorious, but I now know what heaven is like. Bless you all....and keep saving lives.

Always in search of a nice speakeasy experience, we came across Anoka Hardware Store while in…read moreMinneapolis before heading off to visit friends. It was a bit of a trek through rush-hour traffic from our hotel but so completely worth the trip. Discretely located through a door marked only by a red light above it we were warmly greeted by gentleman behind the hardware counter. We were prepared to answer with the password to let us in but for some reason it wasn't asked. No big deal. You are then sent through a door into the beautifully dimly-lit space of the speakeasy. There is plenty of seating, with small tables and some booths. We were shown to our table and greeted by one of the great, friendly hostesses. Drinks are ordered directly at the bar with one of the attendants. You immediately pay for your order which will then be brought to your table. Different but really a nice idea. The music was also nicely unique, with a mix of oldies from the 50's and 60's. An old black and white James Cagney movie played silently on one wall. In terms of the cocktails I have to say these are some of the most delicious and finely crafted drinks I've enjoyed. I began with the Start Your Engine, a delicious gin-based drink. My wife had an absolutely fantastic smoked Old Fashioned, smoked in a large box for a minute or two. Wow! Probably the best we've ever tasted. My second drink was another gin cocktail, the Last Word, which I'd been wanting to try for some time. A fine gin supported by green Chartreuse and lime, this was simply sublime. Highly recommended. The bar and menu is quite varied and extensive, so you're sure to find something to your liking. The space has a great vibe and mellow ambiance. Sufficiently dark, cozy and very nicely and eclectically decorated. Service was outstanding and informative. Reservations are recommended. Like many such places you are "limited" to 90-minute timeframes, which sometimes seems like not enough but ultimately works quite well. The quality of the cocktails, space and service all make for a really enjoyable time. Well worth many visits.

Minneapolis's best kept secret ;) a hardware store with a lot to offer. I especially enjoyed the…read morebeautiful charcuterie board and the breakfast at Tiffany's drink - wasn't too alcoholic, it was sweet and yummy. Ambience is spot on, a beautiful spot. Your reservation is timed, but you can hang out front afterwards if you'd like! Also, love the shovel supplies.

They don't just sell stuff, they help you figure out what you need. Customer service is awesome and…read morethey will sell you two little bolts if that's all that's required to get the job done. Plus they'll fix things like window screens and broken wheels so you don't have to buy a whole new item. I needed some non-glare glass for two 8" x 10" pictures I was framing. At Michael's they told me it would cost at least $100 per picture--just for the glass. I went to Ace where they cut the exact sizes I needed. Total $9 for both! Ace might charge a bit more for that tube of caulk or that BBQ grill, but in the long run, shopping there saves you money. Plus they're really nice.

This small town hardware store disappoints. A sales person made a promise on a purchase that I…read moremade. When I went to see the promise through, the manager would not do it. This store does not follow through on what they have promised and the manager was quite rude!

Have you ever had a weekend where you swear you were looking to spend spend spend? Today was that…read moreday. I grabbed a cart at the cart area as I walked in. I went to look for a rolling, plastic draw to keep supplies, lots of tape, bubble wrap, etc. Well, I went walking through to see everything. at his particular store address I had never been to. One man jumped out into the aisle and asked me if I needed help after greeting me cheerfully and kindly. I said, thank you, but I'm just looking around. I placed my purse in the cart and made sure it was visible. I was checking prices on my phone which I did take out of my clear to see purse to compare prices. Seeing that the price was cheaper else wear I continued to look at shelves. I did not see what I needed. I decided to check other stores in the area, so I decided to leave out of the same door as the one I came in and it also says also says to exit. I put my purse on my shoulder and thought should I leave the cart here for the next person at the door? No. I'll be kind and return it at the stack. When going out the door and alarm goes off. OMG! I thought my cart was stuck on the flat rug. I nearly push the back up trying to pull back and push a few times. Then , I noticed, the wheels froze at the doorway. Huh? I'm not even near the end of the property I thought. Until, one of the young ladies at the front desk runs over with some kind of remote and says, oh let me push this button. You're fine. Then, I finished returning the cart. I was upset. I did everything to let security see my purse. I practically walked in down the middle of the aisles. Empty cart. I was mad. I though I should not have to do this. Did the security take their eyes off me and decide to lock up my cart while I looked at items or when I walked in the door? I believe it was one of those. I know it was just for me, because when the alarm went off, a man walked right out the door with his cart and looked at my cart. I have to add, I am a black woman. Also, obviously there is a new way to stop grocery carts before people take off with the goods. I will never go there again. I did enjoy the enthusiastic guy in the back department in the middle. Thanks Sir.

I always find people to help and they do help. I don't understand the low ratings. I was in the…read morepaint section this last week twice. One young man even k ew what I numbers to Goff d what I was looking for. I've been in other area where I was looking for something and some would make sure I got to it. So yes it is a warehouse type business, but their employees do what they can to meet your needs and answer your questions

Great expierience. I called and asked for a small donation (items not cash) for our cub scout…read morepack. The manager, Etta, came through and I was able to pick up with in the hour! Its great to have businesses that support our little Pack! Thanks!

I order some window treatments from Home Depot, and the measurement that they contractor was overly…read morelate for the appt. I was told during installation that i can put in my preference time which I did. They did not meet my preference, plus they were going to be late that evening since they have a installation which will take them longer. Throughout all of this, its been nothing but time changes when I readjust my work schedule, poor customer service in store, installation customer service line now tells me preference. I will never place any order from HOME DEPOT again.

Frattallones on Grand continues to be a disappointment. The people are not helpful and act as if it…read moreis an inconvenience to show a customer where something exists. Their knowledge about any type of maintenance is minimal. I do not recommend this hardware store. You will do better with AI and Menard's.

Service and products you can trust. Such a well-stocked store it rivals Target. I needed to replace…read morethe license plate mouting screws on my car and was without a screwdriver and during street construction had to park 1+ blocks away. The associate helping me loaned me a screwdriver so I could get the proper replacements and be on my way with new plates. Made my day!

Every time I go in here I get excellent service. Today I went in to try to find a peg for my grill…read moredoor and they didn't have one so Bennett made me one that could take its place! It was very creative and very thoughtful of him.

My favorite hardware store by far. I have purchased larger items (such as a snow thrower) and many…read moresmaller items (an excellent flashlight among the more recent) over the years. A large operation. Always plenty of knowledgeable staff available. Highly recommended.