I just had the most positive experience with a pest control company in my life. Holly and Kelly…read morewere so thorough in their explanation and quality of work I am floored at how incredible their service and helpfulness was. I had a carpenter ant problem that was occurring through most of the summer at my home (seeing 5-10 ants in the kitchen area every day) and I gave Shrum's Pest Control a call. The moment Holly picked up the phone she was so pleasant to speak with and completely understood the problem as soon as I started explaining it. I'm a detail oriented person and both Holly and Kelly are very much into the details when explaining the work they do. I loved how Kelly explained my options and the costs associated with it. A basic full exterior spraying for carpenter ants costed me around $250, but it can range upward depending on the square footage of the home. Kelly set expectations and explained additional work (interior powder in crevices, etc) that he could do for a fee, but recommended against it unless we saw the problem persist. Another aspect that I love about Shrum's is their integrity. Kelly and his son stood up to an owned their work. They recognized my concerns and were able to address them. They even explained why it was important for me not to sign up for an annual plan because it's a common sales tactic that larger companies (Terminix) use to make money. I highly recommend Shrum's Pest Control. They returned all my phone calls, they stood by their work, and they were the most reasonable in pricing that I could find (among the 3 companies that I called) in the Portland area. THANK YOU KELLY AND TEAM!!!

I was in search of a pest control company for a real estate transaction. I used Yelp to find…read moresomeone reputable. I had another company and also Shrum's come up for a suggestion. James got back to me right away. The other company, 3 days later. James got the job done quickly, effectively and with reasonable rates. I will use Shrum's whenever needed in the future and would recommend to anyone needing this service!

Wayde the service tech came to our home and treated our ant problem. We had another company come…read more3xs in 6 weeks and the problem never got any better (their company name rhymes with Borkin). Black's was easy to schedule with and work with...and their prices were great. I have since hired Black's to treat my rental and they made suggestions about "other critters I was concerned with." I would definitely hire & recommend Black's in rodent and bug problems again and again!!

Blacks Pest Service was prompt, professional, and willing to customize their service to our needs…read more I would highly recommend them!

EcoCare Pest Control was great! They came out to treat a woodworker ant problem and included two…read morevisits in the service. Quick, effective, and super easy to work with. I really appreciated the thoroughness. Highly recommend.

My entire experience with this company was awesome! Their customer service rep was lovely. She set…read moreme up with an appt within 48 hrs. The technician, Steve, called when he was on his way and he showed up on time. He was patient with me explaining the raccoon issues we were having. He did a thorough investigation and then sealed the entry point right there and then. He then called a handyman for me who showed up within 40min to finish the job. The handyman was also great to work with and his quote was completely reasonable. The whole issue was resolved so quickly and easily. It went way better than I could've hoped for. I would absolutely recommend this company!!!

I've been a client over 15 years at two different homes. I've opted for the quarterly service which…read moremakes sense that if you have rodents, there is a baited trap that needs refilled quarterly for the other reviewer who wanted a one time service to eradicate mice for eternity. That would be impossible, new pests migrate and come into new spaces. I'm now on acreage and they bait for yellow jackets but I inevitably wind up with a nest or two under the eaves. Every experience and interaction has been positive.

ED, I am at home most of the time. Your mole exterminators…read morenever let me know when they were showing up. I told Ted that if he rang my doorbell when he arrived and there was no answer, the dogs would not be outside because I never leave them outside when I am not home. However, he never rang my doorbell after his first visit. I am also positive he did not come here 8 times in the two weeks. His records may indicate that he did, but it didn't happen. AND, he most definitely did show up on Sunday morning. In my opinion, his visits should have been texted or emailed to me with a report of action taken.

John was very quick to respond to my request and was very knowledgeable. He also was very…read moreexpedient in getting out to our house which is in an area that is not close to town. I really appreciated his quick responses and excellent customer service. I will happily refer Jackson Exterminators to anyone!

We have been using Jackson Exterminators for several years now and they do an outstanding job! I…read morehave referred them to others as well. They respond quickly and get the job done! John is very professional and very easy to work with.

Tony was awesome verry Professional on time verry clean thoughral fast but stilt thoughral Tony…read morethis is your good neighbor from Glenfaire drive I'm trying to get in contact with you

When the young woman showed up she had all the wrong information and inconvenienced me a great…read moredeal. Nobody is prepared to leave their home without notice, especially for a toxic procedure. Do better with hiring people who are both good listeners, empathetic and polite when they are told they got it entirely wrong. This person behaved like a robot and actually gave a condescending tone, grin and stomped away like a child. Not professional and a really bad example of your services. Basic customer service was sorely lacking. So opposite from the first technician who came. A training opportunity maybe, but I doubt this person is capable of being retrained.

Knowledgeable, punctual and overall great experience. Didnt feel like they were trying to up-charge…read moreor sell extra services

If you truly want to properly as well as safely, get rid of bats and other vermin you cannot go…read morewrong with pest plus. Their knowledge and approach are tried and true . The only problem as a customer is getting yourself educated up to their standard because what you may think is the way to do things you'll quickly find out you are wrong like I did after many different attempts and other services, I didn't realized that PEST Plus would've been cheaper in the long run had I used them first! friendly people soft sale of their excellent business no pressure but if you have a problem, they'll try and emphasize the issues you're avoiding if you don't do something soon. Don't do what my neighbors did and paid 1/3 of the cost and then the bats came back with no guarantees and now they're spending more money on the damage and they still need to get the proper job done. I would say their service was above par and they were true to their word for follow-ups and adjustments and advice.

I do not recommend Eradicon Pest Services…read more When I purchased my duplex in January, the previous owners had already been using Eradicon for a rat issue for over a year. In June, my tenants suspected rats were back. I contacted Eradicon (their name was on the traps), and the soonest they could send someone was 3 weeks out. The technician, Cameron, found that all the traps were empty of bait, refilled them, plugged one hole, and claimed there was no new rat activity. There was no follow-up, no clear communication about cost, and no mention of future service--even though I asked. Just a few days later, my tenants trapped four baby rats inside their kitchen. I called Eradicon again--another two-week wait. At that point, I contacted EcoCare Pest Control, who came within a few days. Their inspection uncovered multiple dead rats, several unsealed access points, lots of fresh droppings, and a crawl space in serious need of cleaning and repair--all of which Eradicon had overlooked. When I called Eradicon to cancel service, I was transferred to someone named Mitchell. I asked multiple times to end the relationship cleanly, but he continued making excuses and insisted I owed $495 for five services--none of which I agreed to. There was never a cost estimate or service agreement discussed with me. Mitchell also claimed the ongoing rat problem was due to the "high concentration of rats in the area"--a statement that felt like deflection rather than accountability. When I mentioned that I would be leaving a review, he accused me of being "retaliatory." This company was unhelpful, unresponsive, and evasive. I wish I had switched sooner. If you're dealing with a serious pest issue, I highly recommend going elsewhere. (Updated August 2025): Eradicon's reply contains several misrepresentations I need to correct. This property was serviced by Eradicon multiple times before I purchased it in January 2025. This was confirmed not only by the tenants, but also by the previous owners' financial statements and by Mitchell himself when I called. In June, I contacted Eradicon after signs of rats returned. Their first available appointment was three weeks out. The tech, Cameron, said there was no active rat activity, refilled empty traps, plugged one hole, and gave no plan or pricing, despite me asking. Ten days later, EcoCare inspected and found dead rats, fresh droppings, and unsealed access points--all of which Eradicon missed. EcoCare backed this with photo evidence. When I called to cancel, Mitchell claimed I owed $495 for five visits, which I never agreed to and was never quoted. He also blamed the infestation on a "high rat population in the area"--a baseless excuse. This duplex is in a residential St. John's neighborhood. I wasn't confrontational--I simply declined to pay for unapproved services and said I'd leave a review. That's not retaliation--it's transparency. Eradicon charged for repeated visits while doing little to solve the issue. I've since hired a more effective provider. Others can make their own call--but I won't be using Eradicon again.

When there's a scratching noise in your walls Who you gonna…read morecall? Eradicon Had a wildlife issue. Josh and team were so helpful in a difficult situation. After a few days of no scratching sounds, Josh repaired any openings above our porch with flashing. It's about 3 weeks now and still no scratching in the walls at night. Job well done!