Update: I spoke at length with the owner himself, and he assured me that this was not the way…read morethey do business and that he would look into the situation. So after having a good conversation, I am sure he means what he says, so If I do need assistance in the future I will give them a second chance ..

i had a problem with my attic vent fan. concerned about possible fire from overheating motor and…read morenot knowing who to call, i contacted Botts & tye. even though they do not work on these, Ray came within a couple of hours climbed into a scorching attic and disconnected it. he explained exactly what he did , reassuring me risk of fire was completely resolved. Botts& Tye take care of all my heating and cooling needs and i highly recommend their expertise.

Branden was out for air conditioner and Hot water repair. He was…read more quick and very professional

Had them return later as the machine stopped cooling and they did a poor diagnosis (failed to…read morelocate the real issue). I called in another local company for a second opinion and they found and resolved the issue immediately. I can't recommend this company and looking back at the install, I regret even having Leon PHC do it, on the grounds of excessive price for poor service. Not recommending the other local company I used because their prices were atrocious. My recommendation, get someone from the city, as your chances of getting a lower cost professional are WAY higher.

Mr O'Neill showed up professionally ready to go to work pinpointed the problem had parts on hand in…read moreand out and about 10 minutes price was very very comfortable I admired his work and this timing my heat is back on air conditioners ready to go thanks again

Zach really knows his business. Very thorough and neat. Our heater is almost swear was new, it was…read morebuilt in 2013, the best it's run since we bought the house 3 years ago. You can't go wrong, very reasonable pricing, senior and military discounts, explains the importance of CO2 alarms, we already had them but he checks to make sure your safe, but not to sell the himself, but I'm sure he has 1 or2 on his truck. He's there to help and does it in the most efficient and cost effective, he's not a salesman unless you really need something, he didn't try to sell me anything, rare these days.

When they finally came out they did alright work. It only took over a week of calling to finally…read morefigure out what was going on, they had no idea where their workers seemed to be or what they were doing, and just stopped answering my calls. The plumber was suppose to be at my house about 3pm, he didn't show up til about 7pm and didn't leave until nearly 2am just because "he needed something to do til his next job and didn't want to go home and sleep" NEVER again, worst business I've dealt with by far.

Don't waste your time. They rarely answer their phone and when you do get a call back with an ETA,…read morethey won't show. Waited 2 days for them to come and by the end of day two, they were blatantly ignoring my calls AFTER being told "we'll be there in 30 minutes."

Great service as always, had hvac & mini splitter serviced before winter…read more Thank you Christi Bingaman

We had them come in and help us decide what was needed in our new wedding barn that we were…read morebuilding. They helped us decide what was needed and put in the heating and air conditioning required. Alex is very easy to get along with. Everything is running well and people are comfortable. We enjoyed working with them and would recommend them. Very satisfied.

Vince the owner of Castle Heating and Cooling did an excellent job replacing my blower motor on my…read morefurnace. His price was $400. while the other large company wanted $1200. for the same thing. The other company told me he wanted me to talk to their salesperson about replacing my 12 year old furnace. Thank you Vince. Yelp wanted me to leave a second post so I gladly did! I'm having Castle handle my AC also. Terrific company.

I enlisted Yelp's help by creating a project, and they got me several providers who could help with…read moreour needs. Vince at Castle was quick to reply, gave me a good quote on the service we needed and arrived the same day early in the afternoon. He could not have been more professional or courteous. He checked out our system and said that everything was good to go for the spring, and that he would be happy to come back in the fall for a tuneup of the furnace, which I asked him to do. if we ever need repair on our HVAC system, Vince will be the first person I call.

Just the best people ever. Ashley got the tech out to us within 45 minutes of our call late on a…read moreFriday afternoon. The whole difficult situation was handled perfectly and professionally at the agreed upon price (which was more than fair, by the way, and better than any of their competitors that we called). There were no problems, no upsell and nonsense. Just came, did what they were there for in the most friendly, professional way possible, and went on their way. Wouldn't ask for a single thing to be different.

Aaron's technician, Robert, did a great job. I am satisfied with the work done. Thanks.read more

Great customer service, and you always feel that you're getting comprehensive advice, based on your…read moreneeds. The great work is evident. Thanks so much!

My favorite HVAC company! Brandy is always so friendly and responsive. Highly recommendread more