Easy to work with, On time,…read moreCompetent, Explained everything very well, Clean, I needed to see invoice before I gave them my credit card which they finally were able to provide.

Needed a quick diagnostic and repair of a "frozen" central air unit. Came out first thing Monday am…read moreafter calling and scheduling on a Sunday evening. After doing a comprehensive check on the system, received a call detailing the findings, and a couple options for the repair. Mighty pleased with the professionalism and quick repair. In fact, so impressed, went ahead and signed up for an annual maintenance contract.

Great and knowledgeable staff who are very reliable and punctual to all appointments I have…read morescheduled with them. I heard about them through word of mouth and got a quote from Ed, the owner and they were more affordable than many other businesses around town. I've been VERY happy with my generator and recommend them to everyone! Thanks for all you guys do!

Do not use Comfort Engineered Systems Inc., (Com4t) of New Orleans…read morecom4t.com My mother is 80 with severe mobility issues and after Hurricane Ida, and a recommendation from a longtime close family friend, she finally decided it was time to get a Generac system. In March of 2022 (now September 2022) my mother put a deposit of over half of the total cost of a Generac system through Comfort Engineered Systems (CES) sales agent Geri. We were promised that our system would be installed in August/September 2022. CES has no idea when it will be installed and don't seemed all that concerned. All they they can seem to offer is "Sorry. Don't know. Don't call us we'll call you. You just have to be patient" As hurricane season began I started asking for status updates through phone, text, and emails with little to no response from our sales agent. I started to call CES daily and found out that Geri was no longer with CES. (Even answering basic questions since the sale required repeated contact) This is starting to feel like a scam. CES, and owner Edward Perez, leave me no reason to feel that they will not seek any type of immediate resolution. Nor do I now have any faith in installation or customer service in any capacity. I'd like to know where their own much lauded customer service and professionalism is. Finally I was as able to speak to a person at CES instead of their answering service after calling multiple times a day for several days. Pam from CES told us she might have more info in 2 weeks, but was unable to give any estimate of installation time, and that there are 53 people ahead of us. (Pam at CES, is very friendly, empathetic, and has been trying to make what amends she can. The answering service agents are helpful in their limited capacity) We now need to do extensive repairs underneath our house, and I am unable to schedule this work. This uncertainly of our Generac install could delay both jobs. Were we to seek to cancel, and go with another company, the wait is 4-5 months. Not even to mention our money is now tied up. Obviously CES expects their money as soon as the Generac is installed without delay. We do want this system, but how can we trust CES at this point? Every-time I told my mother I was unable to get updates, I could see her eyes water. When she found out the Geri was no longer there she got so upset I honestly thought I'd have to take her to the hospital she was so distraught. She is worried that she will lose her money. All I can say now is "I'm sorry mom. I don't know. They promise they'll call. They say we just have to be patient. I am trying. It's going to be ok." My father died a few years ago and he was a veteran, worked for the military as a civilian, and was sheet metal worker who worked his way up to management. He was a proud union member, and he would be appalled at the type of experience our family is dealing with. My parents worked hard all their lives and my mother felt that this was worth the expense to have some security and comfort. You'll find a lot of favorable recommendations for CES, but you may find, like me, that CES's promises are hollow. Their promises of great end-to-end customer service don't seem to hold from the beginning, When I spoke with the Generac customer service they seemed surprised. We'll be calling our credit union soon to explore options if there is no speedy and satisfactory resolution available. We realize that so many in our area have suffered a lot due to Hurricane Ida and that we are lucky. We also realize that it's been tough for a lot of business, CES included, for many different reasons that everyone is aware of. If we had even received simple courtesy email updates on delays instead of silence, and the run around, of course we'd have been disappointed, a little miffed maybe, but we wouldn't be so worried and and angry. I've worked in customer service and sales for years and if I gave this kind of service I would have been fired. At this time I've been waiting 10 business days for a call from Edward Perez the owner and was informed he was now out of the office 8 days. They keep giving him the message I guess. No other management has been made available to me to help. I have contacted Generac themselves and their escalation team is trying to help but since CES is an independent contractor they'll do what they can. Generac seems to also be having difficulty speaking someone at CES. They got a healthy deposit but that doesn't seem to matter. *Update I received (via a personalized copy/paste generic form email) a response from owner Ed Perez saying they are now starting to finish Generac systems purchased in September 2021. Again no estimate on when our system will be installed and no apology. Just vague business speak touting their "high quality standards"

The owner Matt is very personable and knowledgeable.These guys came out to help fix our plumbing…read more(several times) and fix a toilet in our men's room. It's a bar, so when you need a plumber, you really need a plumber! They have responded quickly and have done an excellent job. They have high-tech equipment that can diagnose what the problem may be. It was very interesting to see the view from the camera that went through our system. Their pricing is very reasonable for the quality of work. I will definitely be using them in the future.

I would not call this plumbing company. The owner will not come to your house to diagnose your…read moreproblem. Instead he will send three guys into your house with no manners and limited plumbing knowledge. These three guys came into our house to unclog a pipe and proceeded to flood our downstairs kitchen. These guys left our house without even discussing with us what had occurred The owner came to our house a week after the incident at our request and heard from us what had occurred but chose to believe what his guys told him. Like his guys, the owner offered no solution for the remediation needed to make sure we don't have a mold or electrical problem. He offered no help with repairs. I would stay away from this company. They will have no respect for you or your property.

Spent hours on the phone and writing emails and texts to solar companies to fix my nonfunctional…read moresolar panels for the past 6+ months. I was willing to pay $1000s to install backup batteries as well just to convince someone to come out and get the system running. Spencer came out the next day after I requested a quote. He prioritized my time and availability and fully fixed my problem in an hour. His pricing is extremely reasonable. I don't want to use another electrician as long as I own my house.

We had Crescent City Electric install two new ceiling fans for us, and we're really happy with how…read moreeverything turned out. With how hot summers are here, we were definitely ready to get some fans up! Wilson did the installation and was great to work with. He was quick, friendly, and very personable, and the fans look and work great. We really appreciate the good work and would definitely recommend Crescent City Electric!

Lightning Service truck just deliberately cut me off in Harahan. He was at a stop sign and I had…read morethe right of way and he just pulled out anyway. He saw me. I guess he just didn't feel like waiting. I can only image with the 1.5 average stars shown here that this company's work is as good as it's driving.

Roy and Devin were great, got here on time and took care of all maintenance more. Would definitely…read morerecommend, also great with our dogs.

Bo helped me with a small repair, and I highly recommend this shop! Excellent service with top…read morenotch expertise and kindness. You will not regret giving them a call!!

I spent a great deal of time trying to navigate Sears (for Craftsman ) repairs, and eventually in a…read morechat session, found out that Sears has several service providers to support repairs. I brought my sputtering mower in, and was so surprised that Bo and team submitted the work as warranty as all was approved so no out of pocket expense! But beyond, when I picked up the unit..I had to ask Bo if they brought the right unit out to me..it was cleaned and tuned up to the point of looking and working as if I had a brand new machine! I come from the school of Lean Mfg. and just walking into their shop was pleasant--everything neat, labeled, organized, clean! I was so surprised that Bo wasn't out to charge outrageous money for and in fact suggested that he would try for Warranty approval first. ( I had taken this unit to a shop in Uptown, paid $90 in service fees, Owner had trouble even finding my unit, then told me he spray cleaned the carburetor, worked ok for 1 mowing ). I'm passionate about keeping my lawn up and so to have my mower returned almost like it was new..shiny, clean, and purring... thank you thank you thank you!

After finding an honest contractor I am passing them forward. B&B Electric will work through your…read moreproblems and do what is best. Find their price then pay it. The B&B apprentice is a diamond. She will keep your best interest in mind. Good work is hard to find.

B & B, owned by Barry Bode performed work so incompetent the most of what they did had to be torn…read moredown at my expense. Cheap, faulty, incorrectly installed wiring presented a fire hazard. Ventilation was left unconnected to outside vents. Materials used were not up to code. He kept increasing the price and had workers walk off the job. He showed pornographic materials to others while at work in my condo. He was found accessing the condo for personal use after hours for god knows what. He did not secure proper permits. Fired him upon discovery of grossly negligent work. What a complete disaster.

I can't say enough good things about this company. From start to finish, they were professional,…read morerespectful, and courteous. The crew worked efficiently, explained everything clearly, and made sure I understood the entire installation process. They also cleaned up after themselves so well that you would never know they had been there. Honest company with fair pricing. Don't call anyone else. This should be your only stop for a/c installation and/ or repair.

Rynell (the owner) was wonderful! He was able to come out the same day I called because my AC had…read morestopped working. He was able to fix one issue and diagnose a second issue on the spot. The second issue required a separate part, which he came back the very next day to install. Rynell was lovely to work with, prompt, reasonably priced, and did a great job! So grateful to have the AC back working!! Will definitely use Rynell for any future HVAC/electrical needs.

No communication, they do not care. Poor customer service. When we needed the brand new unit did…read morenot work.

Craig's Electrical and Generator: We signed a contract indicating that the job would pass code as…read moredesigned; only to have the Supervisor the 1st work day tell us we would not pass inspection unless more work was done. Craig's nstalled a stand that was the wrong size and took more than a week to install it with increased cost that they did not inform us of. Craig's took 1 month to move 2 condensers. Craig's charged over 2 times what the city charges for permits that they did not inform us. Craig's charged increased fees for work that had not been completed and not part of the contract. Craigs created serious and multiple problems with our HVACs and left us without heat during the snow. When we asked them to stop work and return a portion of our $7,500 deposit they refused and want to charge us more. We want others to know so they do not experience the terrible work by Craig's Electrical and Generator Service. Do NOT do business with Craig's Electrical and Generator Service.

This guy seems to have abandoned his business with my lawnmower inside…read more No getting in touch only an answer phone

The owner accepted a repair on my Honda lawnmower 3 weeks ago and I have yet to be able to contact…read morehim. all I get is an answer phone. I am looking to pickup this lawnmower ASAP - looks like he has disappeared