The service was superb and professional. Mr. Netzband was particularly helpful and friendly as was our sales lady while choosing an appropriate anniversary gift for my wife. ​​Pricing was very considerate which made the purchase a good investment as well as a gift. Would highly recommend them for any jewelry concerns or needs.​ read more

You know the sit-chi-A-tion: you've got jewelry collecting dust in your drawer because it's broke. What's a girl to do? Get your favorite pieces fixed! I finally found a store close by, to repair my one-of-a-kind Bolivian lapis lazuli and sterling bracelet. Ariana helped me with my jewelry repair order: explaining how they would clean out the bezel (the groove the stone fits inside of), straighten it and then pop stone right back into it, with some glue of course. I was thrilled to pick up my bracelet, looking good as new and wearable again. Yay ~ I've missed you old friend! After that, I couldn't help but notice their collection of vintage sterling rings and pearls, as well as rare and unusual pieces, like a sterling silver Tiffany flask from 1911. Yes 1911! Ariana patiently took out items from display cases for me to take a closer look at & try on. Not only do they do outstanding repairs, they also carry a fascinating inventory of vintage high end items and gently used jewelry. Thanks to your team for great customer service! read more

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I thought that a review was due for Langert/Netzband Jewelers. This place has been here for many years. I didn't get a chance to ask one of the proprietors of the place as to how many years they have been at this location. We come here whenever my wife needs something done to her ring. Most of the time, its to reset a stone on the ring or reset the prongs. You always have to leave the ring there for two to three days to get it worked on. They always let you know what it will cost to do the work before hand. Their prices are very reasonable. We left the ring there and returned three days later to pick up my wife's ring. The jeweler that worked on wife's ring did beautiful work, the ring looked brand new. My wife was happy and that made me happy. All rings as a rule get some kind, what I will call aged dirt in all those little crevices, so its good to have it professionally cleaned once in while to make it look spanking brand new. To be honest, I get nervous leaving my wife's ring there but, they have always been responsible and honest with your belongings. After all, this is my wife's wedding ring! They sell multitude of things at this place besides fine jewelry. If you are into beading, they have all the tools and supplies for you. Langert/Netzband, even survived the construction of the light rail system a few years ago. So that says a lot. They have parking in the front but, the parking in better at back of this business. If you have need to have some work done on your jewelry, I recommend that you give them a chance. You will be surprised. read more

This place is wonderful. I make jewelry, but I'm not a bench jeweler and they have done work for me many times. I've recommended this place many times. I've never, ever been disappointed. Fast, courteous and very reasonable. N It's no wonder they've been around for years. Thank you! read more

Time to give credit where credit is due. I was referred to Langert Netzband by my Mother who's a long time customer of theirs. I can't say that I could be more pleased. I'm ecstatic at the work they do each and every time. They built my wedding ring custom exactly how I wanted it, they've done phenomenal work and I will continue to use them for all of my jewelry needs :-) read more

12 years ago we got our wedding rings from here. The staff was pleasant, and made us feel relaxed, and not pressured while shopping. My husband wanted a wide custom ring, and what they produced was gorgeous. My wedding ring is as beautiful today as the day we purchased it. We are now looking for replacement ring for my husband, and this is the only place we will go based on such a great previous experience, and several beautiful pieces of jewelry. Great quality for a great price, and excellent service. I'm so happy such a quality store has been around for so long. read more

Great personalized service. The owners are extremely friendly and helpful. This place has been around for years. They have quality jewelry at great prices. We will be returning sometime soon for another purchase. read more

I don't know how this place could possibly have less than 5 stars. I've been here several times for different reasons. The first time I had several antique pearl strands that I wanted restrung. That was 4 years ago and they still are hanging on beautifully. I just went in to get a ring appraisal a week ago and the man at the front was extremely helpful. I feel like I could have talked with him for hours. I left the store feeling informed and educated on my ring. I was referred here from the Nordstrom jeweler in Scottsdale. She told me that they send things here to get fixed. Obviously if they trust them then why shouldn't you. Plus they've been in business for so long. Don't be put off by the location! Great store. Great prices. GREAT staff. read more

We shopped for engagement rings from both two national stores (that advertise like crazy) and two local jewelers. Ultimately we wanted to support local business. This jeweler gave me an amazing ring at an incredible price. He also included the appraisal (can you believe some stores don't?). They have been in business since 1946 and I bought a ring from them 25 years ago that was beautiful, but this ring is simply stunning. They are more wholesalers than they are retailers, which may explain the customer service dings they've gotten from two reviews. However, they treated me and my fiancé very well. I highly recommend them. read more

Worst customer service I've experienced. Who ever answers the phone is a liar. Refused my business for not wearing a mask. No one in there had a mask so I was confused. I called in advance to make sure I was good to show up for my needs and to make sure they were opened. Never not once did they mention you must wear a mask to walk in. read more

Peter and Andrea are two of the loveliest people. The store, while not the flashiest jewelry store, is functional and set up for the safety of its workers. Once inside, you will be treated to some of the most unique and beautiful pieces. If you done want a cookie cutter wedding ring or something special for a gift, you will take the time and browse around. If you want to be creative and have a little time, they can create whatever you can dream up. read more

Good price for watch batteries. I took 7 to get replaced. I didn't like how staff didn't have their masks on.

Horrible customer service, they wouldn't even let us in because we didn't have masks but when I called in before hand to ask, they didn't mention ANYTHING about having one to enter, they lied and tried telling me that they did In fact tell me to bring a mask when they didn't and when we got there they didn't even have masks on either, so much for wanting to be "cautious". If you're gonna refuse my business, please make sure to make your customers aware, prior to showing up. read more

I emailed to inquire about a custom ring. It took 24 hours for a gentlemen named Peter to respond and tell me yes they can create the ring I described I wanted. I asked for a quote and he said he would get back to me on Tuesday because they are closed on Monday. Tuesday rolled around and Peter emailed and said he needs more time to provide a quote and said he will get back to me on Wednesday. It is now Sunday and I still have not heard back. Seems like they don't care about earning business. They provide poor customer service. I would not suggest this company to anyone looking for a custom ring...you won't get a response. read more

I was looking for a while for a good place to get watch batteries replaced and bracelet straps adjusted. This is the place. Friendly, professional, high standards. The other places I tried, all were missing one of those 3 elements. Langert Netzband does things right, for a fair price. I won't go anywhere else. read more

I'm sorry; this place is just weird. I stopped in one day (the open sign was showing), opened the door, and found myself caged into a small area, fenced off with security bars. There was a little knobby thing that could be turned to release the "door" into the store, but it was locked. There was a sign on the bars, "By Appointment Only." Well, then, why is your open sign showing? I waited about 3 minutes and was about to call the store using my cell phone, when a man's voice said "Be with you in a minute." Once inside the store, the man who came to free me from the cage (yes, I could have walked back outside, gotten into my car and left, so I was not truly trapped) seemed annoyed that I was there. I was coming to sell some jewelry, or at least to have an idea what it would be worth. He checked everything I had, gave me a total worth (I did not sell), and seemed irritated that I didn't sell my items to him (the total he offered me was nowhere near what I would have expected. This is not his fault; gold prices are what they are, but still, it is my jewelry, and if I don't want to give it to him for pennies on the dollar, why then, I won't). He asked "Well, how much did you expect to get?" and I had no good answer for him, but since gold is touted to increase in value over time, I did expect at least what I'd paid. He said that as soon as a piece of jewelry is purchased, the value drops immediately (which seems odd, as there is no odometer on my ring). Again, prices are what they are, but he didn't need to try and argue that I shouldn't be disappointed at the price. It was, frankly, pretty disappointing. The store itself seems to have a very large variety of some very nice-looking jewelry. It's clean, and by golly, what with all the bars, one certainly feels safe. However, the place felt "off" the moment I was finally allowed to walk in. I personally would not go back, but that doesn't mean others shouldn't. read more

I worked at a pawn shop, and went to jewelry school, so I know something about the jewelry business. Langert Netzband Jewelers is one of the nicest jewelry stores around. They have adjusted the bands for several of my watches, and friends' watches, and they are just very professional, and so nice, and the prices are really reasonable. They have wonderful merchandise, and will custom make, or order, whatever you want. When a piece fell out of my Accutron band, they fixed it for me at no charge. I have never been pressured to buy anything, and plan to have them as my jeweler for as long as possible. The store is centrally located, and they sell to other jewelers, so they must know something. I have read the bad reviews, and these people were just not used to a real jeweler. I would, and do, recommend Langert Netzband Jewelers to everyone. You will too. Have a great day! read more

After I found out that my previous jeweler sent all of its items to Langert Netzband for work and that I was paying a higher, middle-man price, I decided to go directly to the store. My first visit was about six years ago. The place was very nice and the customer service was top-notch. I could not have been more pleased with the work I had done on two of my rings. I went again this week and was so glad that I did! The jeweler worked fast and did such an exceptional job on my rings. They are wonderful! read more

There wasn't a 0 cause that would be what I would choose. I went there to get a gem set in a ring. I purchased a setting and it went to be sized. It was silver and they told me they might not be able to size silver! They charged me 150.00 dollars and the quality was horrible! They told me they might have to put solder balls to make it fit, and it would cost 150.00 dollars. It came back with no balls and it still was too big. I took it anyway and they still charged me 150.00 dollars. I wore it 2 weeks and one of the side stones fell out. You would think they would check the stones when setting stones. It took 3 weeks to get it back. Then I had 2 earrings one silver and 1 gold. The posts had broken. I left them to be soldered. She told me the jeweler my not be able to fix the silver . She charged me 50.00 dollars. When I picked them up I didn't look at them right away and when I did , he had ruined my silver earring. With 50.00 dollars, I could have purchase another set of earrings !The quality is horrible. I won't be going there again. Their attitude is terrible. They could give a crap about anything there! read more