I would give Jay's ten stars if possible. I had two transactions: my wedding ring redone with an upgraded diamond and a custom piece I wanted for a long time, but hadn't found a jeweler I could trust until I met Jay. When you envision a custom piece, you can only hope the jeweler understands and shares your vision. Jay nailed it!!! It turned out better than I even dreamed it could. Jay is definitely a jewelry expert with many years in the biz and a wealth of knowledge about diamonds and all things jewelry. It is very important to have a comfortable relationship with a jeweler. Jay knows how to make a random drop-in become a lifetime customer. read more

Jay Goldman Ltd Jewelers - My wedding ring from the 80's. More spectacular than ever. - Jewelry Near Me - Phoenix, Arizona

I've been into this place twice. The first time ima to get a Cartier bracelet polished. The first thing this guy does is grab his loup and starts evaluating the authenticity of the bracelet. I didn't ask him to. I wasn't there for authentication services. I know because I night it from Cartier. He has comments like "are you sure this is real?" I'm not sure if it is? Where did you buy it?" Blah blah blah... dude. I'm here to get it polished. Period. I left and took it to another jeweler to get polished. A couple weeks ago I go back to have him give me an offer on a 1.10ct VS1 G color diamond in a platinum setting. Real mined diamond. And the cost to mount a single lab diamond in an earring setting. The moment I hand him the lab diamond... again with his unsolicited opinions... "I hope you don't pay anymore than about $175 to 200 for this... lab diamonds are sooo cheap blah blah blah" DUDE... I don't ask your opinion. I asked what you'd charge me to mount it. If you want unsolicited advice/opinions.... HES YOUR GUY!! PS his offer on that diamond set in platinum was $700. read more

Great people, friendly and really cool treasures. I have found some awesome rings, I traded some old stuff for new stuff, they clean my bracelets. Great experience read more

I wandering into this establishment on a whim while walking to my hair appt. The service was EXCELLENT and the variety of jewelry very nice. They adjusted my new bracelet perfectly and polished and added earwires to a pair of estate clipon earrings I had purchased. They even delivered to my hair appt that was running late! Can't thank them enough!!! Highly, HIGHLY recommend!!! read more

Jay Goldman Ltd Jewelers - Jewelry Near Me - Phoenix, Arizona

Jay took great care of me and my engagement ring, from completely redesigning, to tightening the prongs and completing the repair! Family owned and operated, love supporting small businesses. read more

Incredibly rude and unhelpful, feel bad for the girl that works there. Jay himself was the one who was unhelpful and rude and acted as if locals coming into his shop for your average repair needs is an inconvenience. read more

Jay was very helpful in getting me a new battery watch, fixed it right on the spot. Very friendly too!

I was in a week or two ago to get some advice on a broken carriage clock. Jay was very professional, and gave me honest advice on how to go about fixing it. He didn't try and get me to spend money at his store, and even advised me on how to save money during the process. I would highly recommend to anyone looking for jewelry, or honest advice from a very experienced jeweler. read more

Was in the area getting a haircut unknowing right next door to this business, decided to look up several jewelers on yelp for repairs and since this shop was so close I decided what the heck. Needed to figure out why my gold chain kept coming undone figured it was the clasp being the problem. No more than a few minutes later and a brief conversation with Jay about being from out of town and how my late father would want me to keep wearing the chain he gave me, Jay fixed the problem. Simple, Quick Fix and right to the point. Didn't charge me anything. Thank you Jay. read more

Jay makes a true effort to be helpful and guide his customers into making the best decisions for their particular situation.

I had an elderly neighbor, who is no longer with us, who bragged on the store where he got all his watch batteries replaced. That is all I knew of Mr. Goldman's store. Sometime back, I bought two Anne Klein watches for my two nieces as gifts when they were old enough for such things. This Christmas, I decided it was the time. This afternoon, Christmas eve, at three in the aft, I realized that the watches needed batteries. There are two jewelers near me bu remember what Charlie always said. Mr Goldman was open and was kind enough to replace the batteries. When he told me the price, I asked him to add $10 to the amount he was charging me for doing it late and on Christmas eve. He said it wasn't necessary and as I was leaving, he put a closed sign-up and locked the door. I got the impression he was ready to leave when I walked in. Thank you, Mr. Goldman for staying. He store is not large but I got the impression from looking around that if you were looking for something, he could find it. I can tell you he kindly made my holiday much nicer. I will go back there. And, he has one thing I like, especially, and that is plenty of parking where he is located. read more

Engraved a pen with 3 initials the same day! They met my needs. If I need engraving again, I'll call them. read more

Jay Goldman Ltd Jewelers - This is the Caran d'Ache pen that was engraved. - Jewelry Near Me - Phoenix, Arizona

Jay Goldman is a miserable old man. He doesn't stay true to his word. I asked him to make me a necklace for Valentine's Day LAST YEAR and I'm still waiting!! He tells you to come to the store and it's closed or he's at the doctor or he's out of town. Not sure how he is still in business. He's rude! He yelled at me!! He told me I was not a priority. Really? No wonder your store has to be locked up. You should be too. You should be ashamed of yourself!! read more

First and Last visit! Jay said he could replace the battery on my grandfather's watch in a week(had to order the battery). He said he would throw the band in the cleaner for "half a day" at no charge, because it was not a big deal...He had my watch for 5 WEEKS!! No calls. No updates! I stopped in to just get it back, fixed or not. He told me it was still at his watchmaker, apologized, and said he could get it back by Monday...As soon as I got back home, he called. It had been filed under the wrong letter - HE is the one who wrote down my name in the first place! So, I drove back to get it. It works now, Thank you Jay. BUT after all of that time, he Still Did Not Clean The Band! 5 WEEKS!! He could have, no SHOULD have cleaned the band, first thing! He also should have called me a couple of weeks ago, with a status update. How is this place still in business?! I will not be going back to Jay ever again. The sign says "Landmark Jeweler since 1976" Maybe it is time to retire. read more

Jay was so friendly, efficient, and priced fairly! He did a removal of an engraving and put a new one on for me on a very tight turnaround and it came out perfect! I would highly recommend him for any of your jeweler needs! read more

Jay has done well by me three times. First, I had a number of items to sell, including two good, older watches. He made me a very fair offer that was far superior to another local jeweler who advertisers as a specialist in such things. The second time, I had some odd items, including a charm bracelet of my mothers for which I had no use. Jay evaluated it and, again, made me an offer in excess of what I expected. The third time, I had three watches that needed minor repairs. He took care of all of them for a pittance. This is a great little shop. If you have jewelry or items for sale, give them a chance to make you an offer. You will not regret it. The same if you need repairs. Also, although I have never purchased any items, they have an interesting selection and would probably help you find any item for what you were looking. A good and honest jeweler! And his wife, who assists in the shop, is lovely to deal with. Highly recommended. read more

I have to say - what an awesome experience! My fiancé and I have been searching all over for stackable eclectic wedding bands. Jay was recommended to us through a friend. It was exactly the small local custom shop I was looking for - especially after going to all of the bigger/overpriced jewelers. I was confident in the unique style I was hunting for & Jay definitely made his efforts to deliver. His honesty, customer service and personality made this experience so easy. Great find!! :) read more

Jay Goldman Ltd Jewelers - Jewelry Near Me - Phoenix, Arizona

Came in here looking for an anklet for my girlfriend for Valentine's day. The place is a cluttered mess resembling a small antique shop When I came in I spent about 30 minutes with jay talking about what I was looking for and what my budget was. I sat through all the salesmanship shpeels he had to give me and looked through the pieces he had to show me. He didn't have what I was looking for, and this was a I need something by tomorrow kind of situation, so jay and I narrowed down what I wanted and he said he would have it ordered and ready for me the next day. We ended our interaction that day exchanging phone numbers and said we'd talk the next day. The next day jay didn't call as he had promised. If I had relied on him, I would have been let down and embarrassed on Valentine's Day. Luckily for me, I went up the street to ami diamonds and jewlery afterwards just Incase jay blew me off and bought a really nice 18k white gold diamond and sapphire necklace. I found a place to shop again and a place not to shop again that weekend. read more

If you want an honest and knowledgable Jewler, you won't go wrong with Jay Goldman. My daughter and I were shopping around and Jay by far exceeded our expectations after several visits to other jewelers had us doubtful. Not only is Jay well versed in his knowledge but his character has integrity and is someone I would definitely go back to see. Jay is also a generous and very kind-hearted man and we were very fortunate to have found him. read more

I called this business at 4:30 in need of a new battery for my watch. They closed at 5:00, but he asked me to come in saying he'd stay late. Got there, got my battery replaced and was out the door at 4:48! If you're in the area and in need of a new battery or some jewelry, stop in and say hello! read more

Just stopped here during work as this is located in the Esplanade, near my office b/c I needed a quick watch repair. The staff was friendly and my watch was fixed in a matter of minutes. And, as they said it was a simple repair, they did not charge me! I offered to pay, but they refused. Excellent, old fashioned service. Also, though I was only there for a few minutes, I did note that they had a wide selection of cute fashion jewelry as well as some lovely, higher end pieces. read more

Recently visited this jeweler to have a ring resized. Was quoted a resize at $80, then $85 when I brought it in to drop off. Furthermore, the gentleman told me that he keeps any gold he removes as that is included in his price. Upon shopping around, I was able to get the ring sized and rhodium plated for $40 bucks out the door! It looks beautiful and I felt much better dealing with someone who was straight from the start. read more

Horrific place. Completely unorganized, and will blame it all on you. Tried to get an order filled 4 times, had multiple people call/email them and every time they would say they never got anything. Confirmed the email each time, and he said he would get it done in 30 minutes. Last time I went in there he started to swear at me multiple times saying to "get the f*** out" and that it wasn't his "f***in problem." read more

Took my Movado dress watch into Jay Goldman Jewelers on a Friday, to replace a dead battery. I brought their coupon for a Free replacement battery, from a local coupon ad packet. Trudy greeted me warmly, wrote up my repair invoice, and gave me a copy. Gave me tips on how to extend the battery life, and said the watch would be ready Monday. Sure enough, I walked in Monday afternoon, and Jay greeted me at the counter, meeting for the first time. My watch was ready, he wrapped it for me to carry. We chatted about my being new to the neighborhood, and he invited me back anytime I need anything in jewelry, or to market something on eBay, through their authorized online store. In all, they were very friendly, professional and accomodating. Just what you want for having a relationship with a trusted local jeweler. I'll be back! read more

This is one of those places where a native Phoenician will appreciate. It has been around for awhile now. Its been here before PHX was considered city. I support this busy for many reason that I will not list, for reason that I hope you will find out for yourself. Thank you J Goldman. PS: I'll look for those rocking chairs. :) read more

Have tried multiple times to get there within their short hours of operation and keep finding its closed for some reason or closing early. Impossible to deal with. Will not try returning again. read more

I have purchased some jewelry and had jewelry repaired by Jay. He has always done a great job and given reasonable estimates. This place is a treasure with all kinds of estate pieces and new. Give him a budget and he will make it work! I had one problem and he was just so professional, dealing with it in a fair way. Don't hesitate to bring anything to him. Or make a request if he doesn't have what you want. He has been in business for many, many years and I started going there in the 80's. read more

Jay Goldman cleaned out my watch and put a new battery in. Great service!

Very poor service. I took my watch in for battery replacement and it was set aside and forgotten. After two weeks and no phone call I attempted to pick it up. It was still not done. The second time I called first to find out the store is closed while the owner is on vacation. It has been a month and I still don't have my watch. I was told it is finished but I can't pick it up untill next week which will be six weeks. There is no excuse for this kind of irresponsibility with people's jewelry. read more

Great service, I asked to resize my ring, did it on the spot, and allowed me to take it home before payment. I love supporting local businesses, especially the mom and pops! Highly recommend! Oh, they have the best selection of turquoise jewelry. read more

Went here to try to sell some jewelry. Tiny little place. They couldn't take anything I had but he was 100% honest about how much everything would be retail price. I got lots of good info about what i was working with. He was just extremely knowledgable and kind. Just a good place all together. read more

I came here trying to engrave a ring. The price that the owner gave me was a little high but I was wiling to pay since it was a complicated design. After I finally got an update 2 weeks later, the owner asked my if I could go over to his shop to check out a sample. Since I work all day, I asked him if he could just email me a picture of the sample and he tried to raice the price 50$ for 1 email. He ended up rasing the price 100$ more. Since I really needed the ring I agreed to the price. Two more months went by and I didn't get an update so I just went to pick up the ring which I found to be just sitting on a shelf. read more

The best jeweler in Phoenix. Buys Gold & Silver & gives the best prices.The owner & family are the best & honest, you will love the store.Great Business, great honest jeweler read more

Found this place on yelp and called to ask about getting a watch fixed. Jay was so extremely helpful and even included the battery for free. I've found my watch spot. Jay is so helpful and so kind. I highly recommend going here for any watch or jewelry repair! read more

Jay Goldman Ltd Jewelers - Just one of three watches he has fixed for us! - Jewelry Near Me - Phoenix, Arizona

I have been going to Schmitt's Jeweler (7th and Glendale) for many years, but with their recent move to 44th and Camelback, they are just a little too far from my home base. I have a watch that I have been wanting to get resized, but haven't had the time to look up or check out other local jewelers in my neighborhood. As I was picking up lunch at Luci's Healthy Marketplace (And yes, I'm aware this is quickly turning into a 5-star ad for all local shops near 16th street and Bethany!!) I noticed the J Goldman sign across the street! I called Jay and he was very accommodating over the phone and told me to stop by anytime! I stopped in 10mins later! His wife quickly greeted me at the door and both were very likable and kind throughout our interaction. With a newly resized watch, a smile and a firm handshake, I was in and out the door in 5 minutes! Great local jeweler, great customer service!! I will be back soon :) read more

I walked into Jay Goldman Jewelry by chance. I used yelp, looking for a watch repair and wandered in. Jay and his wife were both working in their charming shop. I could have spent hours just going through the beautiful and unique pieces their store is stocked with. If you are looking for a jewelry store with character and beautiful one of a kind pieces, this is the place for you. Jay and his wife fixed my unique wooden watch with a new battery. Though I didn't come in for a big purchase today, I will be back in the future. I love supporting local business and these two are lovely, kind and honest. These are the people I would love to buy for. All around good people and wonderful place to get my business. read more

Went in to get my watch battery changed. Jay asked if I had a coupon and I didn't. He gave me a coupon and changed the watch battery for free. He was super friendly and it was professional service! read more

Excellent knowledge and helpful on the buying process. He was able to get a diamond in the next day that met my specifications. Ultimately I chose to go a different route but I was very impressed by his energy and desire to please. I mean really how many guys write a positive Yelp review for somewhere they never bought anything from? Great example of what a mom and pop jeweler should be. read more

Here it was, an ordinary day and I had recently lost my wedding ring. We were driving by JG and I said, "let's just stop in so I can see possible settings." I had seen others on TV, etc with the halo setting, but never saw it on my hand. I walked in, and was greeted by Jay who was very welcoming. The store is small, but has a nice selection. I told Jay I would possibly be interested in the future in a halo setting diamond band w/solitaire. He pulled out the most beautiful halo band ever. I put on my finger and it was love. He told me he could get it sized, order the solitaire and have it ready in a day or two. He honored his promise with the most perfect ring for me at a very reasonable price. Everything he told me he lived up to his promise. Jay is a man of integrity and would highly recommend to anyone looking for a reputable and reasonably priced jeweler. read more

What a Gem!! [Pun Intended] This is where Yelp reviews got us through the door and all said and done, we walled out with a beautiful wedding ring that matched my engagement ring PERFECTLY! It was truly a divine experience. Jay and his wife treated us like lifetime friends and made us feel at home and welcome in there store. All I can say is, it warms my heart to support longtime local business and know that my money goes to help a family dream...a family business...a community. I HIGHLY recommend J Goldman. YOU WILL NOT BE DISAPPOINTED! They are the real deal and have passion for what they do. I have just found my Jeweler for life. read more