The employees here are extremely rude and have no sense of how to speak to customers. When someone…read moregoes to the store for a refund, they are treated very badly and with a lot of anger. This kind of service is completely unacceptable. My experience was very disappointing--I will never visit this store again.

Dom the cashier needs to smile and work on her Customer Service. She charged me an item twice…read more She's working too fast. She needs to slow down. what I didn't like Is when I came back to tell the manager right away after putting my stuff in the car, she says I have to watch the video. Her name was Rose. But thank you Rose for my refund. I appreciate it because I'm a honest person. I wouldn't lie about it. The other cashier didn't get her name very rude. She was wearing like a leopard blouse. This is around 7:40 PM on December 22, 2025. On the other hand cashier, Victoria had great customer service. She smiled, and she apologized. The security guard was also very nice. He welcomed and smiled. The store needs to be cleaned up very messy. Because I got my refund I'll give you guys a four star, but please work on your Customer Service. Thank you.

My Drive Up experience at this Target is usually quick and efficient, and the team members are…read morealways great! Unfortunately, my experience yesterday was different. The associate, Edith, was very rude and lacked basic customer service skills. When working with customers, professionalism and courtesy are important, and her attitude did not reflect the level of service I've come to expect from this store. I hope management addresses this so future customers have a better experience.

We found exactly what we were looking for and at a reasonable price. I parked outside on the side…read morestreet so there was no need to drive in circles in the covered parking lot. They had everything that had to do with Xmas items all half off which was a bargain.

Wow. I been to basically all the targets around sgv. These staff are the best from stockers…read moregreeting and asking if I need help to the cashier. One of the worker I didn't get his name wished I did. He was amazing. The good culture cottage cheese was out of stock and he scanned the bar code and said their are more in the back. He basically ran to get me some. You deserve a raise 03/12/26 around 5:30pm hope you read this bro. They need to pay you more

This is a solid Target, nicely stocked and pretty clean and organized when I went…read more It wasn't super busy but as many Targets, constant stream of customers and a slight line for the self check out. No worries though. I actually had to kill some time here because my friend had to transfer my body over to my brother, or was it vice versa, but it was one of those and it was enough to kill some time before I was scooped up. There's a Starbucks here too, so the same Target fare as per every other location. If you need assistance, just reach out to the various red shirt staff throughout. And remember to use your Target Circle App for deals and potentially even $5 gift cards depending on what you get. Not bad!

Marshalls is located at Huntington Oaks Center next to Trader Joe's…read more The store was clean,spacious and organized. It has a wide range of merchandise with reasonable price. I like to shop at different branches. You can find nice apparel for each and everyone in the family, accessories, glasswares, beauty products, dinnerwares and cookwares , utensils, appliances, handbags, shoes, bedding, and more You can find both name brand and off- brand products available. There are ample parking spots shared with other businesses. The staff were nice. It's a great department store to shop at and find branded merchandise at lower price compared to other stores

I feel every Marshall's has the same problem lol their cashiers just are too slow, no urgency. The…read moreline is always so long & backed up, that's that they have 3-5 cashiers on. It's crazy. Even when it's a short line it moves so slow, because the cashiers just are in no rush to move people out. Times have really changed when it comes to retail. Love some of the deals at Marshall's, cause I always find something when I need it! But just be prepared to wait & wait & wait!

lov lov lov! only thing is that all of size 6 womens shoes are always gone / has smallest sectionread more

These boots are made for walkin' And that's just what…read morethey'll do One of these days, these boots are gonna walk all over you... 3/5 Shoe chaos Good luck finding a pair of shoes in the right size area. Sometimes you might be like Aldous Snow looking for the other sandal (points if you know the movie reference, think Hawaii...). Looking for a pair of running shoes for my baby girl we had slim pickens unless you want bedazzled white shoes not made for walking or running, fo sho. 3/5 Bathroom codes No even the bathrooms inside the shopping center have codes. This was kind of annoying when I have to take my kid to the toilet. Then it was hard to find a worker to give me the code. 4/5 Limited service Workers are hard to come by. With only 3 registers open the line too a minute to get thru. Had to walk thru a few areas to get someone to give me the bathroom code. Overall not my first choice but when it's the closest you don't have a choice. Psalm 2:11, God bless

Very hard-working and friendly staff; the store is always kept fully stocked and as well-maintained…read moreas possible; and the selection of name-brand and off-brand merchandise is extensive. You will usually walk out of here having purchased items you were not planning to buy because of the great prices, which make it hard not to do so.

I searched for the nearest Marshalls as I was in search for a certain item, to replace a worn out…read moreitem. I never knew that Eastland had a Marshalls, close to Burlington and Ross. Like most discount stores, there are items everywhere and sometimes it can be overwhelming. I walked almost the entire store until I found the section for the item I was looking for. The aisles are narrow, very narrow, especially on the right side of the store. I don't think a shopping cart can even go through some of them. Even when I was in one of the aisles, a shopping cart was coming towards me, but there was no way for them to go around me (or vice versa), so I just ended up exiting the aisle on the opposite end. I had not shopped at a Marshalls in a long time so I was not sure what to expect in terms of quality, brand name items. There were a few items that caught my eye, but other than that, it was pretty average. Like any discount store, sometimes there are not many options in terms of size and quantity. One needs to spend time to search and find. I wanted to purchase 2 of the same item, but after searching, I only found the one item, which was still better than none. The checkout line was quite long for a weekday lunch time, but it moved pretty quickly. They now no longer provide shopping bags, so make sure to bring your own or pay $0.10 for a paper shopping bag. As I was shopping, I saw many employees restocking and etc. Parking are one-way aisles. Even though many of the parking spots were taken, one can find a parking spot in an aisle or two away from the main entrance.

Over the holidays I had seen Marshall's was selling everlasting punching bags and made a note to…read morepurchase one at the start of the new year. I walked into my local Marshall's (Eastland Center) and asked a floor employee if they still had any and she had no idea what I was talking about. I got on my phone and looked up the next nearest location which turned out to be Glendora. I rang them up and a gentleman by the name of Enrique politely placed me on hold and within moments confirmed they had four available. While on the call I had started to make my way over because I had ten minutes until they closed the store. I let Enrique know I was on my way and he told me there was no certainty I'd be able to make the purchase if I arrived after 9:30 pm. Having worked retail, I completely understood this. I'm sure all the employees had worked a hard day and would want to be starting their closing duties but I figured I would try. I was fortunate to catch a string of green lights and pulled into the parking lot seconds before 9:30. Enrique was by the items I had inquired about and had a dolly ready to transport whichever I chose to the register. I settled on an 80 lbs bag and quickly made my purchase. The woman who rang me up was also very courteous, friendly, and professional (I'm sorry I didn't catch your name) but thank you for the service you provided. After I paid, Enrique continued to be a major help by carting the item to my car and helping me load it. The level of service at the Glendora location was infinitely superior to that of my local location. The staff at Glendora all had a positive energy that was felt in the store. They had closed their store and the last customers they rang up, so I understand the eagerness that employee might feel when the end of the day has come and they just are ready to get their clothing duties done and head home for a much deserved nights rest. Based on the level of tenderness and service provided by Enrique and his coworkers, I will be traveling the extra miles to shop this location instead of my local store at the Eastland Center. Thank you all much so much. I'm so happy with my purchase and it was a refreshing reminder that good customer service; one that goes above and beyond, still exists.

What else can you say about this or any Marshall's locations?…read more It is a hit and miss, but there is always something to see in this store. This specific store was clean, and the employees were super friendly, which was a BIG plus. Prices, as always, are very affordable, and the selection of clothing is huge.

The store was good, for several times we were visiting and we were allowed to bring our dogs into…read morethe store as long as we keep them in the cart. Suddenly we were not allowed to come into the store when the new manager came and stopped us. Since then we have not been going into the store because we felt uncomfortable being shut down at the door with our dogs when were originally allowed for a long time.

I need to be very clear about what happened here because this experience was disturbing. At this…read moreBurlington location, customers are forced to enter and exit through a roped barrier system that immediately makes you feel confined. You cannot simply walk in or walk out. You are physically funneled into a controlled area, and in order to leave, you have to wait until a loss prevention employee notices you and opens the barrier. As shown in the photo, the employee wasn't even paying attention, and I had to actively get her attention just to be allowed to exit the store. That is not normal, and it is not okay. Walking in already felt wrong. I genuinely thought the store was closed because someone had to open the barrier for me to enter. That alone set off alarms. Walking out was worse. Standing there, blocked by a rope, waiting to be acknowledged so I could leave a public retail store felt degrading and uncomfortable. No customer should feel trapped, monitored, or controlled just to exit a store. Whether or not receipts are checked is irrelevant. The issue is the loss of basic autonomy. I should be able to come in and out freely, period. I am not blaming the employees personally. This is clearly a policy and leadership issue. But policies reflect the values of a business, and this setup says a lot. It communicates distrust, hostility, and a complete lack of respect for customers. I've shopped at Burlington for years and never experienced anything like this at older locations. This feels like a sharp decline in standards and customer dignity. This is not how a respectable business operates. The environment feels tense, unwelcoming, and frankly embarrassing for a retail brand. Being forced to wait for permission to leave made me feel lumped into a category I don't belong in, and I will not accept that treatment as a customer. This setup alone tells me everything I need to know about the direction of this store. People deserve to be warned. If you are okay with being herded into a barrier, waiting to be noticed, and feeling confined just to leave a store, then maybe this place won't bother you. For me, this experience was enough to make sure I don't come back. It's unacceptable, and it should seriously concern anyone who values being treated with basic respect. It's very unfortunate because like I said this Burlington in the old store was a staple growing up because of the selection and value. You can always find good deals.