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    Windsor

    4.0 (47 reviews)
    Closed 11:00 am - 8:00 pm
    Updated 2 months ago

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    Rude employee
    Emily C.

    Today I experienced rude and unprofessional assistance from this employee. I didn't catch her name, however, I came to Windsor West Covina to shop for dresses for my wedding venue as I live around the area! What was supposed to be an exciting experience turned into an atrocious experience by this employee. I asked for a size XL because a certain dress caught my eye it was almost my dream venue dress! amazing! When I asked this employee she quickly replied with "sorry we don't carry extra large sizes." with the most snarky tone ever! It felt very degrading and made me feel shameful of my own size! ): So I say okay thank you anyways and I continue to browse for fun because according to her there are no XL so why bother to look to buy right? Then, I found the dress I asked for in XL! and I noticed I saw a few dresses in XL it made me think.. Why did she lie to me? Why did she make me feel embarrassed for even asking the question I asked? very rude and a total mockery to me and women of XL size. It's disgusting to make others feel not only dirty (constantly gave us looks of disapproval as we chose to stay to look around) but to ridicule someone regarding their body size. What was supposed to be my special day became a terrible one.

    Yes we actually purchased the dresses.

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    4 months ago

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    3 months ago

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    Sarahi L.

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    1 year ago

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    Sarahi L.

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    2 years ago

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    1 year ago

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    6 years ago

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    3 years ago

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    2 years ago

    Alejandra was really nice and gave great customer service thank you Alejandra ! Shopping here is always a good experience

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    3 years ago

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    Sarahi L.

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    3 years ago

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    Sarahi L.

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    3 years ago

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    4 years ago

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    Sarahi L.

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    5 years ago

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    Sarahi L.

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    7 years ago

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    Cassie P.

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    5 years ago

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    9 years ago

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    Julie N.

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    4 years ago

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    7 years ago

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    10 years ago

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    Julie N.

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    9 years ago

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    Julie N.

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    5 years ago

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    8 years ago

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    7 years ago

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    Cassie P.

    Thank you Dominique for your review- We hope to see you again soon!

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    9 years ago

    The floors in the fitting room are really unsanitary. Should really invest in a maintenance crew.

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    Julie N.

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    9 years ago

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    10 years ago

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    9 years ago

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    10 years ago

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    10 years ago

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    10 years ago

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    Julie N.

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    10 years ago

    Love their shoes and clothes but overall great customer service especially by Stephanie! Thank u Stephanie for helping me with my shopping!

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    Julie N.

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    9 years ago

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    Julie N.

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    9 years ago

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    12 years ago

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    7 years ago

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    11 years ago

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    8 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Windsor

    Do they accept teenagers from 15 and older to work there?

    Hi there! The minimum age requirement is 16 and older.… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Windsor

    My 5-star review is for Christina.

    Mentioned in 2 reviews

    Read more highlights

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    3.7(41 reviews)
    0.0 mi
    $

    I really like stopping at this store while I am at the West Covina Plaza mall. They have a lot of…read moreanime gear, pop culture collectibles, or alternative fashion and is a fun place to browse. The interior of this store has that classic edgy vibe with dark decor, loud music, and walls full of graphic tees, hoodies, chains, backpacks. Even though it has that dark decor and vibe, they still sell cute anime or Disney accessories. I like their variety of Loungefly backpacks and they are cool to collect and also can be quite expensive. I also browsed their clearance section which contained a lot of T-shirts, anime hoodies, Sanrio merchandise, and goth-inspired accessories like chokers, jewelry, and platform shoes. Service was good. Some employees are friendly and helpful when it comes to finding sizes or locating specific merchandise. However, a lot of times the prices aren't marked so I had to take it to the register to get the value.

    It's the best place to get the coolest gifts for the teenager (and teenagers at heart!) in your…read morelife. They always have great sales going on so that helps a lot. What I so appreciate is that they have an option where you can ask the item to be shipped to their store instead of to your home since there is a minimum purchase amount you must meet before availing of free shipping. I don't want to have to spend on shipping but I also don't want to have to blow all my money on things just to get shipping for free. This is a nice compromise. The staff is so helpful, especially Pow. She helped us navigate the store and find what we needed. But then again, getting lost in all the merchandise isn't so bad because they have so many little knickknacks you can examine. My husband always has to pull me out of the store because left to my own devices, I'd probably linger there for hours.

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    Windsor - accessories - Updated May 2026

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