If you have health conditions with bladder issues don't shop here, they no longer allow you to use the bathroom. They expect you to hold it while you wait in their line that goes around the store because no matter how busy they are, they only have one to two cashier's. Not worth shopping here anymore!!! read more

Burlington Coat factory isn't usually one of my Go-To stores but I needed additional presents for Christmas and was in the area. All of the yelp posts were pretty brutal regarding long lines and staff that were in slow motion. My experience. Luckily, was actually pretty good. They had a manager at the front of the line directing customers to open registers and I stood in line exactly 7 minutes. That was with about 20 people in front of me. Refer to photo. Messy store... but quick service. Not so bad BCF. read more

Burlington - Department Stores Near Me - Elk Grove, California

I enjoy shopping at Burlington & have been a loyal customer since the Florin rd location opened. The last 3 times I have shopped at Elk Grove Burlington I have been greeted by Stephanie. She's always very pleasant and enthusiastic when I encounter her. Whenever she's passing you in the store she asks if you're finding every ok. She doesn't rush by you without acknowledging you like most associates do. Stephanie is such a breath of fresh air & makes shopping at Elk Grove Burlington a pleasurable experience. Thank you for always giving exceptional customer service. It's truly appreciated. read more

My opening statement from now on is going to be that we should have some grace for one another. COVID has brought out the worst in a lot of us, and things simply aren't the way they used to be. There seems to be a shortage of workers wherever you go. As someone that has worked retail for many years, I'd like for those of you that have never been to know not every stocker is cross-trained to be a backup cashier but most cashiers are a form of stocker since they have to put go-backs away (unwanted merch). That is the reason other personnel don't help bring down lines. They simply can't. Back to my review... Burlington is almost always messy... that's a given lol. Some areas of the store were bare, probably in preparation for the new seasonal items. The new staff seemed friendly enough and could answer general questions I had about items I was looking for. There are always great deals, especially after the holidays, so take advantage of it! When you find marked down items that you truly like, don't wait to take it! I've made that mistake before. Happy shopping! read more

Terrible experience every time I am here. Line will be extremely long and they will faithfully have 2 windows open. Worst ran Burlington in greater Sacramento area. read more

I've been here twice now and they put a "out of service" sign on there bathroom. They tell you to go to Burger King across the street. They are not out of service the employees just don't want to clean them once it gets later in the afternoon close to closing time so they put signs up. read more

Due to the covid-19 the store was very empty. However, this location is giving an additional 25% off all merchandise which for me made up for the lack of inventory. It took some time to find all the items on my shopping list which were just a few basic needs such as socks, underwear, house slippers, and swimming goggles but my list was completed. I'm giving them 4 stars because lack inventory is no fault of their own. I was still given great customer service while shopping by an associate and by the cashier, they had more selection at this time than Ross, and I did feel safe with my experience today. I don't recommend going here if you don't have patience or high expectations. But, if you're the type of person that likes finding good deals and just goes with the flow then go to Burlington. read more

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I like coming to Burlington Coat Factory, I feel like you never know what you'll find. It's kinda like a treasure hunt. I actually found a pair of Adidas that are super cute and cheap for $34.99 and at Ross in the same plaza it was $39.99! True Burlington is kind of messy but I feel like any discounted department stores are almost always a bit messy. They have some items cheaper then Ross and it's kind of shocking to me. Not everything but so far everything I glance and thought of buying was. I wouldn't come here unless I'm in the mood to shop tho because it's pretty messy and unorganized. I don't ever think of coming here on the weekend because I'm not a fan of long lines or crying kids running all over the store. But overall I'm happy with my experience with this store. read more

Burlington - Department Stores Near Me - Elk Grove, California

Store is always way too messy. Even with the new Remodel I swear it is still so messy. The workers are rude and don't acknowledge their customers what so ever. They have so many registers yet always like 2 people working the registers so the lines are always always long. Never returning here. read more

Best selection around. Friendly staff and store was clean. Definitely makes shopping fun

This store is absolute garbage. The store is always messy, can never find what you're looking for and when you do there's one or two cashiers and 20+ in line. NEVER FAILS! The staff here is completely rude and unwillingly to help aside from the ones who stand at the door, everyone else seems to hate their job. The "managers" up front are always chit chatting amongst each other, I can hear several personal conversations going on while we're all backed up in line. Close this store down already and bring in something better, all reviews are the same going back years. Burlington is GARBAGE! CLOSE IT DOWN! read more

They have great deals on different products here. In the past I liked getting my suits here, not anymore because the last time I wanted to purchase a suit I had asked for help from one of the employees who did not help me any way I wanted. In the past when I bought a suit one of the clerks helped measure me to find the right type of suit I needed for going to an interview. She had asked me what kind of style I was looking for. With my recent experience the lady did the opposite. She avoided my question by showing me the dressing room. I ended up buying pants that didn't match the suit and had to return them. Also I just went to this store today because they sent me a $9 certificate. I was trying to buy ONE item! Why the heck did I need to wait in line for 40 minutes just to make a SINGLE purchase?! The line was backed up to probably the middle part of the store and they had one register open. What blew my mind was it took them 30 minutes to open up a second register after a lady sent her kid to go ask the manager for it to happen. Can't they see the huge line?! Also why were there around six people in the Returns and Customer Service area when there was only one person at the registers? I can't imagine this store on Black Friday with this poor customer service... read more

Store is hit and miss, what I mean is sometimes it's clean and you can find great things and other times is dirty and you can't find anything. Also the lines are crazy long if you do buy something, they need more people at the front to help customers read more

This location is very unorganized and messy! It doesn't seem like there's any type of management on duty to place structure or a sense of urgency. I'm not sure why they have 13 registers, but only 4 of them are open; the line is wrapping around the store. We're not even sure who works on the floor. They are possibly short staffed, so this place definitely needs some help! We waited in line for 20 minutes and the lady at the register does not even greet us, apologize for the wait, nor handle our transaction in a friendly customer service manner. She's rushed us as if she waited for so long. Suggestion: hire more people and hire people who actually want to be there. read more

I was looking for a small desk for my boy and man i couldn't even walk down the aisle! It was a total tornado. Flipped over table, rugs all over the floor and disorganized mats. I found a small table however after inspecting it had a good size crack on the side. Decided to go to tj maxx instead. read more

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Well, not so much a "review " as a fact of life lol.....What is it with ALL Burlington Coat Factory's?? Every single time you go to check out the line is ALWAYS long! No, This isn't December... Well, I guess I did it to myself... Another 30 minutes sucked out of my life read more

Only three registers open with 50 people in line...it's like this pretty much every single time I cringe to walk in. As many registers and as much business as this place gets you would think there would be enough budget to hire a few more cashiers... hence why I rarely ever come into this store unless I need a few items I know I can find here. read more

Lack of cashiers! The store is packed, line wrapped around the displays and only 2 cashiers open!!! This is always the case no matter what time of day! No call for back up cashiers! read more

Biggest Big and Tall section ever! If you are big and/or tall you might want to check this place out. I'll chill on the Sampino's meatball sandwiches so I don't have to shop here soon. Th baby section is big too. I guess it's a great store if you are tiny (baby tiny) or large and in charge. If you don't happen to be a size outlier check ROSS first cuz it seems they carry a lot of the same stuff. South Pole brand? Really? Yikes. The employees are nice though.... read more

It felt like this location was "Under Construction" for several years, you had the middle of the store all squared off my friends and I thought " This would be amazing if you Installed a Burlington Juice and Wine Bar in the middle of the store so we can shop sip and spend but that never happened....... Even with the remodel, this feels as old , dingy, dusky, and need of a full re-design. When your stores were more like the inside of a bed bath and beyond it was much better but you can clearly see that you are trying to re-design the inside to match a Ross or TJMaxx, we don't need that we have plenty of those what Burlington needs to be is new, hip, fresh, and targeted towards millennial and genZ thats where all your money and future clientelle will come from, the old way of doing things is wrong, and just trying to copy another retailer kind of makes Burlington look desperate.... So go back to the drawing board and get that Burlington Juice and Wine Bar Going, the store needs it more than you will ever know. IF you do add a Juice and Wine Bar, prepare to be busier than ever. read more

Burlington - A rush to open but not restock - Department Stores Near Me - Elk Grove, California

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Had to return one five dollar item that was broken and wanted to shop a bit more. Went to customer service to return the item before I shopped and was bluntly instructed, by an employee that was clearly just wandering, that "there's just one line" indicating to to 40 person deep line. Waited 20 minutes to return the item. Did not shop. Will not be back. read more

They have everything here!! Its a really big store! It's super organized in the front but once you start making your way to the back, it gets a bit messy. The shoes are all over the place. Some shoes aren't even in their proper box. It's like land mines in that area with shoes all over the place.The clothing racks in general is a HUGE MESS. I get so overwhelmed that I stop looking after a minute. I sort of just browse and if something catches my eye, I will grab it. Other then that I just walk around. I've noticed they carry the same stuff at ross, and the shirts are a bit cheaper over there. In terms of bras and panties, they're cheaper here. They have some for .99! The home decor section is horrendous. Behind the sample curtains is a ball of fabric. You'll find them our of their packages, packages and fabric everywhere. Its extremely hard to find anything in there. I'm not even sure how I was able to find my thermal curtains in there but I did. Sad thing is, it only had one panel when it came with two. What takes even longer is getting a discount for the missing curtain. Apparently they have to get their manager to approve of it. The cashier walkie-talkie the manager and she came over after having to wait 5 minutes. I had to wait on the side for her to go look for it. After a long 5 minutes, she told them it could be found. I already knew that! i went searching through that crazy mess. I had to wait awhile but finally got 50% off the curtains. read more

Burlington - Department Stores Near Me - Elk Grove, California

I love the prices and select of children's clothes and shoes at Burlington. However all 6 cash registers are on. I'm literally the 3rd person in line both people in front of me have less than three items. I'm waiting in line for over 15minutes. I look at the other lines (maybe this cashier is slow) nope same story all the cashiers are extremely slow when checking people out with only a few items. Again two stars are only for the selection of kids clothes. Zero for customer service. Zero for selection of long pants. I wear a 36 inseam I would never find pants here and I've tried read more

4/20/18 8:00pm on a Friday night and only two cash registers are open. The line looks like its holiday shopping season SMH. This store really needs new management. Ross down the street has more cash registers open than this. Every time my family or myself need clothes or house items I will be thinking twice about coming here and you should too. Don't come here unless you willing to spend 30+ minutes in line. Get it together management. read more

Burlington - Department Stores Near Me - Elk Grove, California

My friend needed some sort of a warm coat for his trip to New York. After searching stores like Macys, Express Men, Abercrombie & Fitch, American Eagle, Nordstrom, etc., we couldn't find ONE single coat that he liked and that was appropriate for New York's freezing weather! Finally, as a last resort, we checked out Burlington Coat Factory. I mean, the place has "COAT" in the title, how could we go wrong? Although it is a little rundown inside and a tad bit messy, we finally navigated ourselves to the coat section. After browsing for a few minutes, trying on a few options, and noting the prices, it seemed as though we were going to be out of luck. But then I caught a glimpse of a nice black wool coat with leather snaps and a nice high collar on it. At first my friend was skeptical since it looked too big, but then he tried it on and we both LOVED it. We should have just come to Burlington first, but hey. The price wasn't bad either! $79.99! The price was originally $275! And it's a nice heavy wool coat which will be perfect for New York. If either of us ever need a coat in the future, I'm sure we'll be back. read more

Burlington - Awesome wool and leather coat from Burlington Coat Factory - only $79.99! - Department Stores Near Me - Elk Grove, California

Clean store and was able to find the exact coat I was looking for as a Christmas gift for my wife. Since we'll be hitting the slopes next month this was an ideal place for a winter jacket to take on snowy weather as well. Only thing I wish they'd improve on is the lines but since it was a few days before Christmas I will deal. Overall 4 out of 5 stars for Burlington Coat Factory. Happy they have one in Elk Grove. read more

Very poor customer service, Super long line all the time and no one care about customers, 2 registers work out of 13 and it takes you 30 to 60 minutes to pay. I will never go to this location again and never recommend it to any one. Very poor management. read more

Only one cashier today for approximately 25 minutes. No apologies or even eagerness to speed up and get the 10 customers who were in line checked out. I almost walked out, but had already waited so long. There were 2-3 employees up front the entire time, but only 1 employee working on reducing the long line. A serious joke. I assume it is just as miserable to work there as it is to shop. read more

This place seems to always be going through changes in the store like they can't make up their minds on where to put things. The staff are also very slow at getting the checkout lines going. There's only one area for checkout. read more

I like coming to this one rather then going to the one on Florin. Not as busy.. Great selection on home goods.. clothes are okay.. Not rating the customer service here.. just the product and cleanliness of the store. read more

I was standing in line for a good couple mins. The chkout lady(Sharpa) at the other register waved for the next customer. I was walking towards her and she starts rolling her eyes and gives me attitude bc she thought I cut someone in line and proceeded to tell me the other person was first. Another employee tells her it's ok and that I was the first in line. I explain that I was first in line bc she's cont. to give me attitude. And she tells me in a very demeaning condescending way "You were behind the coke machine so I couldn't see you." I ask her her name. She said Sharpa. And I apologized to her for offending her in anyway bc her response wasn't very friendly. She said IT'S OK. Sharpa could have handled this situation differently. I don't know if she was just having a bad day or it's just me or she handles her customer like this on a regular basis? Please relocate Sharpa to work in the back where she doesn't have to work w. customers or educate her on customer service skills. She's getting paid to work and her integrity level as an employee is below par. read more

Oh Burlington What is happening to you??? My husband and I are crazy Burlington fans! The prices are ridiculously low. They have a huge variety of clothing, shoes and household items. And to top it off we have been shopping at Burlington for years. In the Bay area, on Florin Road and now in good old Elk Grove. We have gone to the Elk Grove location, 3 times in the last few weeks, attempting to complete our Christmas shopping. But have only been meet by CHAOS!! Disorganized racks of clothing, shoes in the wrong area and missing shoes, crazy long long lines and the prices are only OK. I'm so disappointed! What happen to the variety? What happen to the prices? What happen to the organization? And I have to say this is not just during the Christmas Season. . .good Luck shopping folks! read more

I love the prices - they're cheaper than most department stores. And the baby depot here is HUGE they have a large selection of boys & girls clothes. If you sign up for their rewards, they'll email you a 20% off certificate for any single item. Here is the link: https://www.burlingtonsignup.com/Signup.aspx At random times when you purchase something, they give you a coupon for 20% off single item for future use. The store is very organized and employees are friendly. It can't get any better than that! The lines can get pretty lengthy but don't get discouraged because they call for back-up and it moves fairly quick! read more

After trying another store in the same center, several times, in vain, I wandered into this store and found exactly what I was looking for (and admired their much larger selection). I will probably shop at this store from now on. Only reason I gave it three stars - standing in line for over 20 minutes to purchase said items. Only 4 registers open on a Sunday afternoon? A bit ridiculous to wait that long. read more

Employees work very slow, these folk work like old people 01000110 01010101 0b1100100 01001011.

This place is good stop if you are looking for dapper threads on a budget. It is a store like Ross or Marshalls where you have to be in the mood to look and sort while you're shopping. Anyone who has read my reviews knows I don't wait in extremely long lines to buy stuff I don't really need. That was the case today. If you want my $ don't make me wait. Great prices and good selection. read more

I love their new layout and the fact that their junior's clothing is up to date. I ended up trying on about 15 pairs of high waisted skinny jeans and loved them all! And the majority of them were in the clearance section too. The only thing I don't like about this place is that the fitting rooms smells horrible. It literally smells like feet and the odor is really strong to the point where all I want to do is hold in my breath. The fitting rooms could use some air fresheners or a vent! read more

Most unorganized messy store! I would never come to this store again!! Staff is also unprofessional. Overall store sucks

Post COVID quarantine- Don't bother going. Waited literally 45 mins to check out. I'm not even exaggerating! Their shelves are bare, I'd wait till they get more inventory. People were just abandoning their stuff because of how understaffed they are. read more

I like some of the clothes for men here. Although I never buy clothes from here for myself. Their shoes for women are not only affordable, but also super cute! read more