The store shelves were filled but the quality was low. The checkout process was timely .

Location is good. A little disorganized, but cool items nonetheless. Store hours that are posted on the window don't match when they actually operate. They close at 10pm- not midnight, which they said. Unfortunate for people who shop a little later than usual. read more

Burlington - Hours are not accurate. They close at 10pm. - Department Stores Near Me - Manassas, Virginia

I do love me some deals at Burlington! Having recently lost weight, I am having to restock my closet with proper fitting clothes. So that makes Burlington an excellent choice to fill my hangers. They do have an uphill battle on ensuring the right-sized garments are where they are supposed to be, some people are just not kind (actually they are lazy) when it comes to putting clothes back on the same rack. And they often have a slow check-out process due to their returns and checkout going through the same line. But those are my only complaints. read more

I love the hours. They are open till mid night. The renovations are great. The bathroom is clean. Over all it has improved much. read more

Burlington - Door - Department Stores Near Me - Manassas, Virginia

horrible service, always long lines and is never cleaning up isles. the person who owns this store is not taking care of this place. horrible cashiers and nobody bothers to clean up the place. one star never coming here again read more

I was there today at 8:30pm on 06/15/22 at Manassas location for shopping. There was a family shopping at the store. The daughter threw up on the floor, the father notified the crew to send a cleaning crew for cleaning, the crew suggested the father to talk to the manager. I was very surprised to see the manager asked this poor father to clean the vomit giving him a paper towel.. is this for real Burlington coat factory? I was surprised to see your third class customer service. Do you not have a maintenance/ cleaning crew at the store for an accident like this? I stop my shopping and left the store right away-- this poor father was cleaning the vomit all by himself. This is crazy! I could give you 0 star if I could. read more

If I could give 0 stars I would. Someone had taken a shower curtain off of the shower curtain set with two of the bath mats (I had just bought a new shower curtain so I didn't need it) well she went to the back to get a new one and came back and I told her I'm sorry I think you misunderstood me. Someone took the shower curtain off and I just need the bath mats. She had the nerve so say DID YOU TAKE IT OFF!! I don't like the fact I was called a liar and then proceeded to tell me they couldn't sell it to me! Well how else are you going to sell it if it don't have no dang shower curtain!!! So glad this isn't my regular Burlington or I wouldn't be back. HORRIBLE manager and horrible employee. I hope they go watch the cameras to see I didn't lie and the should feel like crap for calling me a liar! read more

Went shopping today at Burlington and it was AWFUL! I take my time shopping, I guess I wasn't shopping fast enough for the security team. Three people followed me around the store, they ALL had the same head set. I AM LIVID. I wasn't doing anything but shopping and looking around. I work hard to earn my money, I will spend it as I choose. If I want to take my time, I will effing take my time. And of course 2 of the 3 had the audacity to fake check out, when I was done shopping and checking out. They both bought 1 random item, not from the sections they were in--when they were following me. The 3rd person put his cart back, and didn't even pretend to check out. I took all of their pictures; they made me feel uncomfortable shopping, now they can feel uncomfortable with people seeing them online. I'm so angry, I've spent so much money at Burlington over the years. To be followed by THREE people, as if I was stealing pisses me off! Instead of sending 3 people to stock me, maybe you should put that much effort into cleaning the fitting rooms. It's a dirty hot mess!!!!!! I made sure to let the cashier know, I KNOW I WAS BEING FOLLOWED AND I'M WRITING CORPORATE. I have worked in retail in the past, and I know when security is following people. I'M NOT STUPID BURLINGTON!!! Pathetic. read more

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1.5 Stars Burlington can be a hit or miss depending on what you're looking for. It's mostly a miss for me. I love shopping for the boyfriend, so I'll just review the selection of men's apparel here compared to other discount clothing stores. Ties: Semi-decent selection, most ties are under $15. Dress Shirts: Not impressed. Limited brands and colors. Pants: Overloaded, but most are pleated. Ick. Accessories: Cluttered to the max. Most are taken out of their original packaging. Jeans: A few bargains, such as $70 DKNY jeans for $24. I saw mostly old styles here. Suits/Blazers: Better selection than Ross, but not as deeply discounted. Outerwear: Lots of leather jackets (not his style though). They even have discounted ski apparel in the back. Shoes: I wouldn't really bother looking. Why do I rate this store so low? It's disorganized BEYOND belief! I browsed through neckwear, and was about to purchase an item. Turns out that it was placed in the wrong section, and wasn't on sale. Normally I wouldn't be annoyed, but so many of their ties are misplaced in that section. Also expect to find clothing and shoes in the wrong size categories as well. Employees, please tidy up the store a bit to make browsing a bit more tolerable, especially for male customers. The idea of shopping is already frustrating for some! read more

This store is a hot mess and very disorganized, people on the floor have no customer service and look as if they don't want to be there ( but I guess I would look the same if I worked there too)! After browsing through the disorganized racks I did find some cute white pants and a cute black sleeveless hoodie shirt. After doing a 360 of the store on a Saturday afternoon a day before Easter I quickly checked out. I guess I will come back someday.... read more

Burlington - Burlington Coat Factory in Manassas at about 11:45am... - Department Stores Near Me - Manassas, Virginia

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As the other reviewer noted, Burlington Coat Factory is hit or miss. I wanted a blue blazer that is 100% wool because wool looks so much more "finished" than 60/40 polyester blend. They had what I was looking for today in my size (46 Short), so when a store has my size, I buy it. The price was $90 which I considered very good compared to other retailers, IF they have my size, and they usually don't. I was killing time while having my car serviced nearby under warrantee so I had to return from Eastern Panhandle WV 75 miles away, and I have two functions coming up this week where I needed to add this to my "wardrobe" because having recently moved to EPWV there is a deficit of retailers having "dress" clothing because lifestyle here is much more casual. This is underscored by the fact too that there are two Asian dry cleaners in Martinsburg that charge "full price"...that's it. I soooo miss having Zips and Dry Clean Depot. read more

I've got a bit of a love/hate relationship with Burlington Coat Factory. And it's not because finding clothes that I want to buy can be, as others noted, hit or miss. I find that BCF has the best collection of big and tall (i.e. fat men) clothing of any of the discount clothing chains, so regardless of what mode my body is in, I can find something I like there. However, I have found that every BCF I have been in has been an absolute mess. I don't mean sizes mixed up - that doesn't bother me. I've never seen a department store that has everything in the right place. I'm talking about product strewn haphazardly about, stuff lying on the floors ... they typically look more like my wife's closet than a retail store. And every BCF I have ever been to smells like a stale wet fart. Seriously. So imagine my joy when I walked into the Manassas BCF for the first time and got ZERO hint of stale fart mustiness. The store was clean and generally well organized. Sure, I had to do a bit of size hunting, mainly with dress shirts, but it was less of a scavenger hunt than usual. This store is smaller than any other BCF I have been into, and thus had more limited selection, but I was still able to find ample clothing to spruce up my wardrobe - 3 dress shirts, 4 short sleeve polos, 3 dress pants, a new belt and, of course, another UVa t-shirt to add to my collection. Check-out, like most BCFs, was a tad on the slow side, but I was able to get in, search, try on, and get out within an hour. The entire trip was a win in my book. read more

I did not want to leave this store today. A million things to look at. The store is huge. Great sales and clearance items! Took a couple things home as did my daughter and her friend! read more

The prices are good, though the stock and staff are hit and miss. The few times I have gone in I was not able to find what I was looking for. On top of that the front end staff are slow and can not handle stress. Multiple times I have sat in line for more than 15 minutes with just three people in front of me. YIKES! On top of that parts of the store seem cluttered and very unorganized. I guess the only good thing here is the low prices? read more

I went to try to find a new coat at a decent price. Unfortunately not a large selection in my size also the styles looked like they were from the 70s. The place was like stepping into a giant yard sale unorganized and tacky. This store was much better years ago. I miss having a JC Penney in the area. Men's clothes are either cheap junk Walmart and Target or overpriced like Macy's and Kohl's hard to find midrange stuff these days. Can't see coming in here again amytime soon. read more

There was this Indian manager that told me bs about their return policy. I even work at a Burlington and his customer service is just wrong.

It's a decent place with some hit and misses clothing. Good prices. For what it is. And they always have good stuff on clearance.

store is filthy, check out lines are slow and long. manager named carolyn is rude and unprofessional. she refused to sell an item that was in the system claiming she had to protect the store. the store is a hazard for children or older people due to items thrown all over the floors. read more

Burlington - Department Stores Near Me - Manassas, Virginia

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Although yes it is quiet messy I enjoy looking through all the stuff. I always gety winter coats from here and they last for years I can also expect to find shoes that arecnormally very expensive in there for really cheap. I will admit it is junky and the lines are always long but it is pretty good read more

I've come here many times and the place keeps getting worse. They are not organized and the kids toys are opened, broken and scattered everywhere. I went in there to get earing and all of the boxes were missing earings. The discounts are good but it's not worth all the husle looking through racks and racks of clothes. read more

It was for me, I'll give them 1/3 of star. The register line is mess. Is not costumer service, separate from the register. In the register, you do all. Exchange cloth and pay for whatever you buy. Plus if you go for exchange is lady there, Asia, who give excuse not to exchange whatever you need change. So, rude!! She insinuate that, now I was returning cloth w ticket and labels, she say, Now, this cloth will be as mark down, because you return it!! Really?? Since this store is not organize, they loss me as costumer.. read more

Oh this store..... it's always very busy, which isn't a bad thing BUT it's SO MESSY & unorganized. They have "remodeled" this store so many times. The fitting rooms TERRIBLE! There is no where to hang the clothes you want to try on or chair to put your purse. Let's not even talk about the fitting rooms with the missing doors. They need so many more registers. Always like 2-4 open and with how busy they are that's not okay. read more

I have shopped here a few times and prices are pretty affordable. The store is a bit disorganized and not as clean as it could be. I will continue to shop here. read more

I love this location, they always have what I want. Sometimes I won't lie, due to the great amount of customers that are the same size I am.. I won't find what I was looking for. Good thing is two or three days later they've already restocked. Comparing them with their local competitor ROSS they are fantastic. The size of the store is huge they carry basically everything, I look forward and coming back. read more

I love this store. Everyone is really friendly including management. Not to mention... Prices are great! So maybe that's why it's busy? The store is also not messy in my opinion. I'm sure sometimes it can get busy and customers probably make it messy... Probably the same customers that complain about the mess. If you want a pristine store that no ones touched, go to tysons galleria and pay top dollar. I totally recommend shopping here if you enjoy a friendly environment, large selection of items, and saving money. read more

I usually shop at the store in Fairfax but gave this one a try today. Big mistake. After I swiped my card and chose debit and entered my pin, the girl on the register said debit wasnt working on their system so I had to swipe again using credit. Well it went through both times so I was charged twice. Didnt realize this until I got home. Then the zipper on the jeans I brought broke right after I ripped the taggs off of course. 40 dollars down the drain and a lesson learned. read more

Burlington's just feels old! As if they never changed their format or anything since 1990 - I always feel I'm in a time warp when I visit this store. They do have an awesome selection of coats, but other than that I don't EVER go there for anything else... read more

your website needs updating Manassas stores open at 9a all the time never enough cashiers lines extremely long you have to beg them to open another register most of the sales ppl are clueless ask where something is "I don't know I work in the section" very frustrating not a good selection of children/juniors clothes looks like retro clothes read more

I will NEVER shop here EVER again. Their customer service sucks. I wanted to return a present and they wouldn't return it because it didn't have the price tag on it. I told them I took the price off because it was a present...duh! The manager was a complete Ahole. Customer service like this is why brick and mortar stores are going under. I would never had an issue like this with an online merchant! read more

honestly, i would give this 2.5. its bit messy and stuff are flying around.As for customer service it's better find the stuff by yous self than ask for their help. read more

when i was roadtripping down 66 i loved shopping at this bcf the accessory department is just so neat and i love their summer clearance sales read more