This guy is a money-grubbing pig....He wants his money days and weeks before he performs his job…read more I have no problems paying for a service when rendered by Dr. Silbert thinks he is entitled to use my money without paying me interest on it. COSTCO should throw him out of their building!!!! A blemish on their good name!!!

I had an overall very pleasant visit. Both the receptionist, Chris and Dr. Silbert are very…read morepersonable. I went for a multifocal contact lens fitting and left with several samples to try. All my questions were answered and I would highly recommend this office for your next prescription check or if you are trying contacts for the first time.

A first visit charges $120 extra for a contact lens evaluation, no matter how long you have been…read morewearing them. Each additional year has an $80 charge for contacts. This is a total ripoff. Unless there is a very great need, measuring for contact lenses is very little extra labor. Training for first timers could take a little time. But there's no need to charge again.

Overall great experience. Doctors were very attentive and…read moreaddressed all our questions and needs. I came here with my mother - who had an eye exam here. They treated my mother (who is older and does not speak English) with empathy, and understood what she articulated well. The staff was great helping my mother with testing and also helped her with glasses. When I checked in - they went through insurance coverage with us and everything was clearly explained.

This is my second exam here and it went wonderfully. First, they are "gentle" and modern. I went to…read morean old style doctor before this and that doctor was not gentle and frankly, medically backward. This practice has the "puff in the eye" test for glaucoma much better than the "touch the eye" (pachymetry) exam that doctor wanted to do. They also have an optos retinal exam. This means they don't need to dilate your eyes. This is at a small extra cost. For me, as a single person, who doesn't want to bother people with a ride home this is a god send. I am happy to have that option. My previous older doctor insisted that the optos exam "didn't work." So this time I had the dilation. The doctor at Lickteig was expert at putting in the eye drops and I had nothing wrong just like the optos exam had said.

My husband needed a new pair of glasses and we dropped in one night. They were great!!! The Dr was…read morelovely and provided him with great service. I'd recommend making an appointment since I think we got lucky with a drop in appointment. I went myself a few weeks later and it was a good experience. I saw the same Dr. they don't have to dilate your eyes because they have this cool machine that takes a photo of your eye instead. My husband got three pairs is glasses that were fitted perfectly. He's going back for contacts.

Dr Segool has seen myself and my husband for emergency appointments. He was great and got us rigHt…read morein. One of my favorite perks of this optometrist office is that they have the computerized machine that x-rays your eyes versus getting them dilated. Extra plus for me since I am allergic to preservatives in my eyes but always had to suck it up, prior to finding Dr. Segool. Both receptionists are great! Very helpful! Without asking, one of them looked up my name in random vision plans and discovered I have a very good vision plan that my husband, who carries the insurance, failed to tell me about. Saved us lots of money. I have also purchased glasses elsewhere in the past and took them to Dr. Segool who had the lenses put in for me. My very A-D-D son was taught how to wear contacts here. They had lots of patience with him. Never a long wait, easy parking.

I had been wearing my "weekly disposable" soft contact lenses for so long they were practically…read morefrayed at the edges, so I finally started the process of looking for Optometrists that took my vision plan (VSP). Based on some of the reviews on here, I was prepared to have a Clockwork Orange experience, but I totally lucked out by picking Dr. Segool. They asked if I needed a appointment for new contacts, and got me in as soon as I could schedule it - no blindness or bleeding eyeballs necessary! They did a full check-up for Rx, peripheral vision, glaucoma/cataracts, including this cool machine that takes a picture of your retina. Dr Segool took the time to explain the various images and patiently answered all of my questions. They have a lot of contact Rxs on-site (I needed to order mine, but they got to my house in under a week) and they told me about a rebate program for $100 off if I ordered a year's worth. They also have a good-looking selection of fashion frames, if you were looking for glasses. Overall, excellent service form the office staff, really professional and friendly service from the doctor and they take VSP. Dr. Segool is my optometrist from now on.

I was a new patient today, first time in. I was really happy to get an appointment as I just called…read moreyesterday. While I was filling out the paperwork, I witnessed the receptionist, Anne, personally calling Tufts to help a client figure out her insurance plan. She was on the phone for about 10 minutes, then guided the woman through the next steps (calling MassHealth) in the office. I was very impressed with her generosity and specialized attention (we all know how hard insurance companies are to talk to). I went in for an eye infection and the doctor was nice and listened patiently while I gave him all the information. He checked out my vision, put gels in my eyes to see unhealthy spots on the surface, examined the oil glands around my eyes, dilated my pupils for testing, and took photos of my eyes for glaucoma testing. There was no co-pay or fees when I left, so I guess my insurance (Tufts Health Together) covered it all. The only feedback I could give to improve this practice is to give out those cheap paper sunglasses to patients if they get their pupils dilated. If I didn't have my own sunglasses with me then the sunny walk home would have been painful!

I've been seeing Dr. Saragas for five years now... I first went in with a large Chalazion that he…read moresurgically removed for me with 100 percent satisfactory results. Unfortunately for me, that was only my first Chalazion of many and I eventually developed Blepharitis, which I see him for every 3-6 months. Over the course of the last five years, he's worked with me tirelessly to find relief for my condition & symptoms and never makes me feel self conscious about my relentless push to find a viable solution. He has a great manner about him, tons of insight and always thinks of different approaches when things aren't working and celebrates when things are. My condition has ups and downs, but I can always call at any time and they'll do their best to get me in as soon as possible. Thanks to Dr. Saragas and his assistant Anne for being on my team to help me battle and hopefully win my fight against blepharitis and chalazions.

So happy I found this place! From beginning to end Dr. Le was very professional, knew what she was…read moretalking about and shared her knowledge with me, and neither pushy nor haste. I used to go to a place in Charlestown and Tufts Medical Center for my eye care but I didn't feel like a unique patient, so I decided to go elsewhere and happy that I found Dr. Le. She was running a bit late when I showed up and acknowledged it, I was surprised to see that she was one person running her entire practice! So I gave her some slack, and with her personality, I couldn't even be upset! When going through my eye exam, she answered questions I had, taught me about eye care, and was the most consultative doctor that I've met which was great! She has to try on a couple of contacts, and made sure that she was extra thorough even if it took an extra couple of minutes. That I could appreciate. I feel like at other places, doctors typically rush through here and there, and are always on the go. I'd recommended seeing her at least once! You'll love her personality and her care!

I am so glad to have find this doctor from my vision insurance website. First of all, Dr Le was…read morekind enough to see me at lunch time. Second of all, she is so knowledgeable and friendly. She told me things that no other Optometrists have told me before about my eyes. I spent a lot of time picking out my new glasses frames. She was with me all the way and helped me picked out 2 pairs. I have a sense that she is so very artistic too. Hahaha.... I never have so much fun picking out glasses frame before :o) She is great. Now I just can't wait to wear my new pairs of glasses and sunglasses. NOTE: I 100% agree with another reviewer (Hana G.). Dr Le is sweet and she made my appointment visit with her like visiting a friend..

Dr. Klaahsen is fantastic!! Here's why. It had been about 7 years since my last eye exam and I…read moregenerally viewed these interactions as transactional until I met her. She explained to me the importance of eye care in a super loving way and walked me through everything she was doing and why. She uses state of the art tech and actually teaches you about your eyes. Dr. Klaahsen really took the time to find the right contacts for me and WHOA...I didn't realize how much I couldn't see anything before! That's a long story BUT the point is that Dr. Klaahsen is a great Doctor. She really cares about her people in a way you don't often get from physicians. The staff is really helpful and inviting when you walk in. I can't recommend Dr. Klaahsen enough! If you don't go to her...switch. It's totally worth it.

I had gone to General Optical many years ago and was very satisfied. The staff has changed. I…read morebought glasses and got sunglasses to go with them. In order to put the sunglasses on your must take off your glasses and use both hands. Obviously this cannot be done when you are driving a car. If I had been warned I would not have bought them. Genevieve C.

Being new to the area it was quite a chore choosing new doctors locally. Glad I went with Dr…read more Hussoin as the whole process was very smooth and painless. I booked directly with them online for a new patient eye exam as they were one of the closer places to me that actually takes Davis Vision insurance. The place was pretty easy to find and they have a small parking lot in the back as well which was convenient as it had just snowed and street parking were pretty tough at the time. The office is actually on the second floor when the staff kindly directed me when I was at the first floor office and I had to wait maybe 5-10 minutes after my appointment time before the Dr was ready to see me. Mostly because they would reach out to check your insurance beforehand so that was very helpful to cut down the wait time. The whole exam went very smoothly and Dr. Hussoin was very patient in answering all my questions. I was out with my new prescription in hand in maybe 20-30 minutes. I would highly recommend her for all your optometry needs !

the worst optometrist I ever dealt with! it's been 20 years I am wearing contacts and I went there…read morefor my routine eye exam to get my annual prescription. They told me my usual contacts were discontinued and found a new brand to try. The lenses they proposed were outdated and super uncomfortable but when I asked for other options they said there weren't. I know perfectly that there are other options so I requested my prescription and went to find other more competent doctors. But I needed to pay for a new eye exam fully out of pocket because my insurance already paid for their useless service. They just took my money and basically confirmed my old prescription and did absolutely nothing! They basically don't know what they arre doing! Plus the office is very old and the instruments they use very outdate! They keep the contacts in ziplock bags on a old wood bookshelf! Never again!