Easy. Warm, friendly environment. I felt that the optometrist (is that the right term?) did a…read morecareful exam.

Terrible customer service. The owner is cheap, tried to sell eyeglasses nose pads for $25 when…read moreothers give it for free when you buy an expansive pair of glasses. Just a cheap guy, unprofessional. Go there if you want to be ripped off.

I have gone to Waltham Vision Care for my eye exams, and so have my husband and kids. The…read moreoptometrist is very skilled and professional and gave me a very thorough exam. They helped me with both contacts and eyeglasses, and helped me find the best deal with my insurance plan. The office staff are very friendly and experienced, and have given great recommendations for which glasses look best. I highly recommend them.

Terrible customer service. The doctor is very nice and professional but the rest of the staff…read moremembers? Not at all. Never felt welcomed by them in the office. Going to change a place for vision care.

Positive experience from the minute i made the appointment. The office staff is very friendly ,…read moreknowledgeable and accommodating. Dr Lewis took the time to explain everything she was doing and answered all my questions.

Awesome doctors and staff! I am confident that my eyes are well cared for. Great selection of…read moreglasses.

My regular eyeglasses lost one of the screws, and my backup glasses needed to be tightened. Paris…read moretook care of both of these in ten minutes, reasonable cost, very friendly!

I had been coming here for years and had always dealt with Kelly who works with clients on…read moreeyeglasses. She was always amazing with me. My issue is with owner Stephanie Paris who is very rude and aggressive. The issue started with my contact lenses and they wanted to charge me extra to fix the issue. I was told I could find a new place to get my glasses and contacts after they wanted to charge me more. Stephanie is beyond rude and treated me very disrespectfully and also told me I was not able to speak with Kelly. She literally told me this. I would not recommend this spot. Also, when it came time for my $40 refund, I called and gave the front receiptionist my cc info to which I never got a refund. I had to call back again and the office claims I never called. They are spiteful and vicious and unprofessional. I've found a new spot in boston where I'm treated with respect and kindness. Do yourself a favor and stay clear of this spot.

I had the great pleasure of meeting Dr. Zheng and had an excellent consult and eye exam with him…read more I was very impressed with how thorough and efficient he was and how kind he is to his patients. Dr. puts his patients first and goes out of his way to help them and answer their questions. No question is ever too stupid for him to answer- and he respects the inquiries of all of his patients. I always feel that I have received the right answer when I go to him. He also has a wonderful assistant called Angel - who is appropriately named as she is such a sweet woman! I do hope Dr. Zheng continues to be in practice as long as I am in the Boston area as I will not go to any other eye doctor! Thank you Dr. Zheng

I was warmly greeted by Angel when I walked in to purchase frames & lenses. They answered all my…read morequestions with thorough knowledge of their nice selection of frames & lens features. They got my insurance coverage set, quickly & efficiently. I walked out in a half hour or so with my order on the books, with a copay of $20. Couldn't ask for more.

Horrible horrible. I made the mistake of calling them because I thought I was actually seeing an…read moreophthalmologist not an optometrist. They called me at 11 o'clock this morning and said to come over that they could help me. I am in so much pain due to a problem and infection in my eye they were so kind and said I could come over 30 minutes before my appointment they called me and said I had to get in touch with my primary care physician for a referral. I do not need referrals. The snot nose older lady dressed like she was going to a Broadway show made me sit in my car handed me the paperwork and I sat there for almost an hour. She then told me it was my responsibility to get a referral I have been trying to call the doctor all day and again my health insurance states I don't need a referral. I'm glad they turned me away because I need an eye doctor not someone that sells glasses I can go to Walmart to get glasses and a vision test. Stay away they are horrible money grubbing Karens I saw a real eye doctor today and I have a corneal abrasion. I i'm so glad I had a ophthalmologist not an optometrist. The doctor told me it was a shame they turned me away but they also said they were glad they turned me away an optometrist cannot take care of a real high problem she can sell me some glasses but she cannot take care of a real serious eye problem

I have used Dr Tomasino for several years. My daughter and husband also use her. We have all…read morefound her to be very through, professional and pleasant.

They saw me right on schedule and were quick with results. The doctor ended up sharing results with…read morea doctor at Beth Israel who wanted to see me. They're friendly, the place is clean and they were quick with results. Highly recommend this place for eye exams. Although if it's something more serious, which was my case, I would recommend going to Mass Eye and Ear or Beth Israel (in my case) where I saw Dr. Jorge Arroyo.

This review is for the Chestnut hill location Appalling…read moremoney grabbing scheme We came in to get our glasses upgraded to a new prescription , 2 for my daughter and 3 for me . We started out with my daughter's prescription and the frames we already have . They had our insurance information (VSP signature) All we needed was basic lenses for her school -1.00 polycarbonates R &L , nothing fancy put into new frames we just bought abroad. The optometrist wrote a whole bunch of things on his pad which amounted to a over 500$ - and it would take 14+ days at least because it's VSP . Now mind you this is not my first time getting glasses and we always bought frames had exam and had our glasses made for under 100-200$ with our insurance. This time we did not even need frames or exam !! I asked about what savings are there with VSP and he answered that it's like a coupon , they give discounts for add ons But the price of over 500$ without frames or exam for basic lenses for simple myopia sounded ludicrous. Description as follows Frame - Patient Frame Lens R/L- Any Single Vision (Lab Choice) - 80$ each Crizal ROCK with UV (AR Coating D) 205$ Custom Measurements & Edge SV 60$ Grooved 50$ SV scratch & warranty service 33$ And I was told this is the basic stuff , first off Crizal Rock is not basic and with my insurance should have been about 50$ if covered at all The coating is already scratch resistant so $33 was just double charge for same thing on top of 200$ they should not have offered to begin with Now I needed to have 4 more frames done so that would be 2400$ And mind you This was the basic stuff according to them . There was nothing cheaper I called VSP and realize that this EYESPOT are scamming by price gouging and adding totally uncalled for and unnecessary add ons . VSP savings on one prescription ended up being too small and out of pocket cost was close to 300$ for just one simple pair of glasses -1.00 both eyes ! I was outraged I called morning of next day , I said I want to cancel order ASAP , The secretary said that they needed to speak with their optometrist and they will call back They didn't , 2 hours later I called again asking for refund and my frames back , again I was told the same BS to which I replied I will come in person , only then did a manager magically appeared and told the secretary to tell me that it's too late to cancel as they charged the VSP ! I called VSP they said they received nothing and they called the store just to be told it's the store policy that they do not cancel orders even ones placed less than 20 hours prior I made a formal complaint with VSP that I want to go elsewhere and to put stop payment on the claim , which they agreed to Later In the store the manager gave us hassle that they won't refund the FSA for the remaining sum, to which we said we already called FSA to put a stop payment on this "purchase" They refunded FSA only at that point And they had trouble finding the frames we left with them just 20 hours prior, then another BS story about them getting charged by VSP if we are refunded . Followed by a weird sales pitch that they care so much about us they will give us discount at next visit The place is for sad suckers , because it's chestnut hill they know they will get away with anything and seeing how arrogant they are it seems they do It's not the last complaint I ll be filing to get people aware of the scam And if the response to this review will dismiss this as an unknown poster as I am seeing in the ONE star review section I ll give you the exact date we were at Eyespot 9/9 And the patients name was Gabriela ! ***Update 9/11 - manager named Will offered to discuss my "grievances" on the phone , said he wants to understand my frustrations. Make it worth while I responded that I want nothing to do with this business and I spoke to VSP and that I can now go elsewhere to get my glasses. To which he responded that he will write here that my entire description to what occurred is "totally false!" This despite having ( 2 witnesses ) a record of calls , conversations , and documents. And the mere fact that he is even contacting me is evidence that there is something wrong with this entire situation . He mentioned that if I post about this business further I will be liable as I am " threatening the business" which imo deserves even more exposure after this unexpected conversation. There's something extremely wrong when a business privately texts your number instead of simply responding to a review This is cause for more concern

We went in as a family of 3 for new exams and new glasses…read more The staff was very friendly, helpful and caring. Dr. Marc Foner, was the nicest person. He made us feel so comfortable. He explained everything in detail and was very honest. It felt like he was a good friend that you known forever. The front desk staff was very friendly. Christine was so helpful with finding good frames my my son and husband and spent time breaking down prices and insurance info so you understood what was covered and what wasn't. This was a very enjoyable visit. We will continue to use Dr. Foner for life!

Dr . Foner is very knowledgeable and a wonderful doctor.He always accommodates you when in need of…read moreany eye issues.His pleasant personality makes your eye exams comfortable.His staff are very professional and helpful.Christina is wonderful in choosing your new eye ware!The office is clean and organized!!