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San Diego, CA

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Burlington

2.9 (146 reviews)
Open 9:00 am - 12:00 AM (Next day)
Updated 1 month ago

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They have a lot of warm and pretty coats right now
Taura G.

This review is mixed. First of all, I drove up to the west entrance of the building because I normally like going in and out of that area. Also, because I was looking for something specific to that area of the store. It was disappointing to see that they close that entrance and is no longer operable. It is the entrance that faces the Jack-in-the-Box corner of the Claremont Square shopping center. Many of the items are not well organized. I just figured that it was because this was the night time, and all of the shopping customers have milled through everything. I did try a couple things on and I had to wait about five minutes for a fitting room attendant to help me. That wasn't bad and she was very customer service oriented. As a matter of fact, when she came to us just the fitting room line, she actually was still helping someone else nearby. I'm not sure if they are shortstaffed or if they just have workers that are just not available or around in any of the areas. I literally spotted four employees throughout my shopping time (1 hour): 1 Risk Mgmt Agent at the door, 1 Cashier, 1 Fitting Room Attendant, 1 Employee Stocking the employee Women's Accessories area. It was super disappointing because there were about 15 of us in the checkout line with one man checking out. Prior to coming to check out I had already chosen the items that I needed because they were big and bulky they needed to be opened with the security key in order for me to see inside before I decided on my purchase. This was about 30 minutes before I came to the checkout line. I saw my items waiting behind the cashiers counter and just assumed that the cashier understood that when I got to the front of the line he should open them up so that I can look inside to determine which one that I wanted. Well, that did not happen... Upon my turn in line, I told the cashier that my 3 items were there and he went over to them. I said I cannot get all of them. I just need to see the two of them inside and you have the key to open them, then I can decide which one I want. He tried for about 10 seconds to open the item with the security tag opener. It didn't work and so he asked the risk management agent to open it for him. The risk management agent also could not open it. I then asked him to try the other item. He was able to get that one open and so I decided to buy it. When it was time for me to check out (I am still at the front register with the unlocked item and 1 other item), there were now 16 to 20 people waiting for one cashier in the long line. The cashier asked me if I could wait in line again. I said absolutely not. I told him that I brought my article over here 30 minutes before I even got in line for the security tag to be removed, then waited in line for 20 minutes, and then it took 10 minutes to try to get the items open. They should have been opened before I came to the register honestly. The cashier shrugged at me, took another customer in front of me and then scanned my items very hastily and quickly. He was so quick and trying to dismiss me that he didn't even offer a bag to me for my items. I probably won't shop here anymore.

Rolling carts
Claire S.

Came here in the early afternoon and the lines were very busy. There were two cashiers and it took about 20 minutes of standing in line before I got to check out. There were several empty registers and it seemed like the place was understaffed. There were also several customers in line complaining about how long they were waiting. The cashier did not greet me or call me over when the previous customer left. I placed my items on the counter and the cashier was texting on her phone the entire time. I had to grab my own receipt because the cashier was too busy using her phone. This place is large and has a fairly good selection of products to choose from, but the shipping experience was not the best. There was a lot of trash on the product shelves and it was obvious that the place was not well maintained. They had a couple of broken/damaged item still on the shelves for sale. There was also some repairs being done in the building and I could hear a lot of loud construction noises.

Sergio D.

Scored some amazing deals on brand-name clothes and home goods at Burlington! The store is always well-stocked and organized, making it easy to find hidden gems. Love that I can get quality items at a fraction of the original price.

Victor G.

BIG size store. Lots of inventory to find the great deals. Two entrances & exits. Both have cashiers. I would say this is my favorite of all the Burlington stores in San Diego. Because of the selections & good options. It's clean & organized. Only downfall I would say is sometimes the check out lines move slow. Other than that, Most of the staff are nice & friendly. Thanks.

Cute creamer
Deborah S.

This may seem a bit odd but Burlington Coat Factory is one of the places I like to go to get unique spices, jams jellies and protein drink mixes. The prices are definitely cheaper however I have learned the hard way to pay close attention to expiration dates. In addition this is one of my go to places to comparison shop for cookware, bakeware and luggage. As always be aware of quality of goods.

Conrad R.

No coats manufactured, assembly lines, or billowing smokestacks here. Confusing name since they don't build anything or sell coats exclusively. My review focuses on the Men's Department, but I roamed the large building to see what else was going on. The square footage dedicated for menswear is impressive and selection will vary based on personal taste. Casual, sport, formal, shoes, ties, suits, etc...it's all there (++). I found it convenient that they had an in-store tailor shop. He was helpful and able to have my slacks adjusted that same Saturday (+). I only needed to go to the cashier first for a receipt before dropping the slacks off. The store layout is typical of any traditional store and this one also features two other specialty departments: 1) "Luxury Linens", which has linens (duh), furniture, housewares, and home decor. 2) "Baby Depot", which has an additional selection of clothes, maternity wear, furniture, and safety items. They also offer a baby registry service. The store didn't look like a disaster when I shopped and the lines to check out moved smoothly. There were two cashiers ringing up and a third organizing shelves nearby if assistance was needed. I paid a little over $100 to buy three shirts, a tie, slacks, and the tailor adjustment (+). This store may not have the best selection and/or availability of select items, but the value is there to be found and the place isn't overcrowded like other discount stores or outlet centers.

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3 months ago

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7 months ago

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2 years ago

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2 years ago

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2 months ago

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2 years ago

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8 months ago

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4 years ago

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3 years ago

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2 years ago

It's big but a huge portion is blocked off and also not a lot of spring summer dresses and it's the middle of June

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2 years ago

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1 year ago

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2 years ago

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7 years ago

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3 years ago

Store is a mess. Clothes everywhere with no method to it. They have also closed off a massive portion of the store

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3 years ago

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3 years ago

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7 years ago

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7 years ago

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6 years ago

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10 years ago

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16 years ago

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14 years ago

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4 years ago

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5 years ago

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2 years ago

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4 years ago

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8 years ago

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5 years ago

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9 years ago

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9 years ago

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2 years ago

there aas a log in every toilet and they didnt care to clean it up after i said something like wtf

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10 years ago

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14 years ago

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16 years ago

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Review Highlights - Burlington

Isaiah in customer service is very polite and gives me great and prompt service whenever I come in.

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Suitsupply

Suitsupply

4.3
(86 reviews)
2.9 mi
$$

The best experience I've ever had. Our stylist, Ricky (Ricardo) was super patient with my fiancé…read more Ricky was friendly & knowledgeable about the different fabrics and patterns. He made my fiancés "dream tux" come to life! The entire process was smooth and stress free. My fiance got a custom tux for the wedding and we were able to go and pick it up A WEEK LATER! Talk about a good turn around. He cannot wait to wear the tux for our wedding! We're definitely coming back to purchase more in the future when needed! We couldn't be happier with the purchase and highly recommend this shop for anyone looking for a suit/tux!

Suit quality at SuitSupply UTC La Jolla is genuinely excellent. The store itself is beautiful, the…read morefabrics are impressive, and the overall product feels premium. Unfortunately, the service experience has been the complete opposite. I've now had TWO appointments there, both scheduled in advance, and both times I arrived on time only to wait well over 30 minutes before even being acknowledged properly. In both cases, I eventually received a text saying they were "ready" for me long after my appointment time had already passed. On my most recent visit, I checked in for a 6 PM appointment, was told it would be "about five minutes," then sat waiting while the store was relatively quiet. Once I was finally brought back, I was told the sales associate I had been booked with was unavailable and someone else would step in while she finished another fitting. Then I sat in the fitting room alone for another several minutes with nobody assisting me. The first experience was somehow worse. I checked in, waited, then eventually decided to reschedule because it was obvious the store was overwhelmed. During that process, the employee helping me repeatedly forgot my name despite already checking me in multiple times. Earlier during that same visit, another associate had forgotten the suit sizes, colors, and event deadlines I had already explained. What's frustrating is that this isn't a budget suit shop trying to survive high volume traffic. SuitSupply presents itself as a premium experience, and at these price points, basic organization, punctuality, and attentiveness should be expected. I genuinely like the suits, which makes this even more disappointing. But after multiple appointments with the same issues, the service feels disorganized, inattentive, and far below the standard the brand projects.

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Suitsupply
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Cotton:On

Cotton:On

2.8
(18 reviews)
2.8 mi
$$

Cotton:On is a clothing store that also owns Typo which is an accessories store. I've never been to…read morea Cotton:On store until recently when we were at The Westfield University Town Center in San Diego with my brother and his family. My nephew wanted to get something here so we joined him. They are a global fashion and lifestyle brand that sells clothing, accessories, footwear, stationery, and homeware. Clothing includes denim, shirts, jackets, sleepwear, lingerie, and more. It was fun walking around the store and seeing the different neat attire and stuff. I only saw one or maybe two staff members on the floor. It was almost near closing time. I haven't bought new clothes in such a long time. I wasn't planning to start that night. I have plenty in my wardrobe. How much clothing do we need really? LOL Anyhoo, I love the play on words Cotton:On! It has a good ring to it. Btw, they are connected to Typo next door so you can walk from one store to the other store and back. That's what we did! Happy Shopping!!

I was so glad to see Cotton:On here, visiting from the East Coast. They have a great selection for…read moreboth men's and women's clothing. Cotton:On has great denim, whether its shorts, jeans, or tops... highly recommend! Their denim is extremely comfortable, and honestly, so are most of the clothing they offer. Prices are appropriate for the quality of their items, ~$40 for women's shorts and ~$50-60 for their jeans. This store location was very organized and kept everything super neat + clean.

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Cotton:On
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Nordstrom Rack

Nordstrom Rack

3.2
(132 reviews)
3.2 mi
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Lily was an excellent store staff member at the cashier. She was very helpful, kind, and friendly…read moretoo.

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Nordstrom Rack
Nordstrom Rack
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Burlington - deptstores - Updated July 2026

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