Avoid This Business at All Costs They're Dishonest and Unprofessional Service…read more Trying to cancel my membership has been a nightmare. The process is deliberately convoluted, designed to frustrate and discourage customers from following through. I went in person to cancel me and my wife. They act like total savages and very dishonest with their customer service. Especially Jason and Andrew, who ever hired these unprofessional douchebags as managers needs to be fired and I hope everyone notices that this gym is a bunch of scams and has shady business. I will NEVER Support UFC ever again. Despite my efforts, they continue to charge me not only the regular membership fee but also unexplained additional charges. This isn't just poor service, it's a clear pattern of evasiveness and dishonesty. Their refusal to provide straightforward cancellation options and their continued billing without consent reflect a serious lack of integrity. If you value transparency and respect as a customer, do yourself a favor and take your business elsewhere.

So far I like this gym, it has great energy, is very spacious, great variety and amount of…read moreequipment, and my husband loves the quality of the MMA classes and instructors. I would give the gym 5 stars if not for a few inconveniences: 1. The women's sauna (in bathroom) is "out of order" nearly everytime I have went to use it. 2. The infrared pod has been out of order multiple times, so still haven't used that yet 3. The cryogenic machine has been down a few times but it looks to be better now that it isn't being used as much as it was grand opening week. I hope I get to use that soon. The facility has already said they will be adding sign up slots for the cryogenic machine, as well as roping off the recovery machines since it is an additional fee to the base membership. Lastly, the bathrooms should have paper towels, not just hand dryers. Sometimes I like to wipe my face or my armpits after a workout and prefer to not do it with toilet paper. My husband said someone even brought a roll of paper towels into the men's bathroom, which was then overflowing out of the trash cans because the trash wasn't taken out. I am not sure if the facility has shower towels. They aren't in the bathroom but may be available at the front desk.

I canceled my membership in advance of their closing for an entire month to remodel (God knows they…read moreneed to) so they don't charge me for an entire month when no one can use their facility. What do they do? They friggin' charge me! So basically take my money and run. No one answers their phones and I basically have to tell my bank to not accept their payment and show proof that I canceled with a couple days to spare. Thank goodness my bank has better customer service than these clowns.

The tanning beds are Absolutely disgusting! With all the staff just loitering at the front desk,…read morethey should at least be maintaining cleanliness to prevent any buildup. It takes me 10 minutes to wipe down a bed, and by that time, there's no opportunity for me to put on lotion. Plus, there are no trash cans in the rooms! At how disgusting they are I'm shocked it wouldn't be a health violation.

I wore sweatpants and a cropped t-shirt. The manager stopped my workout and asked me to change. I…read moredid not have anything to change into so she asked me to take my shirt off and wrap it around my stomach where skin showed. Not sure how my belly button is more scandalous than my tits being out but whatever. Another time I set up squats and took my shoes off, same lady marched proudly over to tell me I needed to put my shoes back on or leave. She also went on to rudely say that she "has heard of the 'benefits' or whatever of squatting without shoes." I only had sandals and decided to leave. Not the best place for serious gym goers, good for beginners and class workouts. I understand that lack of clothes may make others insecure of themselves, but that's why we're all at the gym, to raise confidence and our health. I am not confident in a sports bra and having to take my shirt off just to finish my workout was not okay. I left a review on google when this initially happened, but it is since deleted. Wonder why.

Coming in from out of state, came to get a workout in. Half way through an overweight woman who…read moreclaimed to be general manager, interrupted our workout to ask me to put a shirt on, and that my modest gym shorts were to short. She proceeded to touch my thigh and tell me where my shorts length should be. I am a professional athlete and have never been shamed like this at any of anytime fitness gyms across the states, she claims her gym has its own set of rules and theres another anytime fitness 20 miles up the road.

Old School gym. 24 Hr access is a big plus. They got Dumbbells that go up 150lbs. Lots of Hammer…read moreStrength and Cybex equipment. People there are very friendly. Best gym in Wilson County.

From the owner: Hard Fuel Meals are available at the gym until they sell out! Delivered fresh on Sundays.read more

Gold's has all you are looking for when it comes to equipment- both free weights and machines…read more Plenty of treadmills, ellipticals, stationary bikes, and stair climbers. In all my visits, and there have been plenty based on my check ins, I've never had an issue with having to wait on using a piece of equipment. Gold's does need to focus on cleanliness. There's no way in the world I'd use the men's bathroom other than to wash my hands. At times, there's no paper towels or disinfectant to clean the machines. I can't speak to any of the classes or trainers as I don't use those services. As for cost, well, just depends on how well you negotiate. There are other gyms at a lower cost if you need just the equipment to use.

I wish I could can you give this gym 5 stars for equipment variety, but the upkeep and maintenance…read moreof gym & woman's restroom has two leaks with a broken faucet and patching that needs painting. Booty Builder machine pad needs to be replaced and Jacob's Ladder is broken. I'm visiting Gold's gym from out of state and was trying to get my sister to join this location out here in Tennessee, but I don't think I'll be doing that after seeing the poor upkeep. And snack machine has pure junk!

I have been a member for 2 years at this gym and been really happy with it. Staff and management…read morehave been friendly and helpful. Going around 8:30 to 9:00 am is usually the best time to go to avoid crowds. I would like them to have a red-light therapy and cold plunge but the message chairs are nice. I recommend this gym.

This use to be a good gym before it changed management. It is so mismanaged I dont know where to…read morestart. Watch your bank account monthly for over charges, multiple charges, and unauthorized charges. This happened to me and my daughter who had her own membership before cancelling. The equipment is not maintained. Multiple treadmills broken for weeks, torn equipment pads, sticking cables, towel racks torn off the walls, over flowing trash cans, empty cleaning spray bottles. Even the employees complain about how this club is being run. The employees are amazing, but their hands are tied. So many new, better gyms to go to in Hendersonville now with the UFC, Golds, Burn, and even planet fitness.

Visiting from So Cal and have been to many OT locations across the US. This location has an…read moreexcellent vibe, friendly staff, and the coach we had (thanks coach Sus!) was excellent. This would absolutely be my main gym if I lived in or near Hendersonville.

Visiting from the west coast and had a great experience at this studio. Front desk Jamie is super…read morefriendly and welcoming. Coach Kristin was fantastic. Thank you!!

The equipment is very old and would be nice if they would upgrade, or at least do some Xtreme…read moremaintenance on them. But, the most irritating thing is children on the floor. There are signs that children are not allowed on machines and need to remain in the "kid room". HOWEVER, I have witnessed, more than once, along with other patrons that there is one customer who continues bringing her small, like 6 and under, grandkids and letting them play on the equipment and floor. They take pictures and think it's cute. Well, they may be cute to her, but not others. We are there to workout, not be watching and bothered by children. Extreme Fitness needs to enforce their own rules. When one of these children gets hurt, it will be too late. There will be a lawsuit. Respect other customers and ban children!! No other gym would you ever see a child on the floor/equipment!! Next time I might attach a photo of the disrespectful patron.

A nice variety of cardio machines and free weights.read more