Short Version: Chris and his crew are incredible. Chris went above and beyond the call of duty to…read morehelp me when I was in a predicament and needed an urgent repair. The staff was knowledgeable and friendly. Their pricing is fair and affordable. Long Version: If you have a minute to stick around, let me tell you my story so you will know how awesome this place is..... Roughly four weeks ago, on December 15, 2023, I drove from NC to Murfreesboro to spend a couple of days with family in the area. I was supposed to have a really quick turnaround. During my drive to Murfreesboro, I had a light turn on in my BMW X3 regarding my coolant. I arrived in town Friday evening and the following morning, I took my vehicle to BMW of Nashville to have the coolant checked/refilled. While my vehicle was at the dealer, they identified a leak and completed further diagnosis to determine the radiator hose needed a replacement - this was the primary radiator hose on top. The quote provided to me by the dealership to complete the repair was egregious compared to the average cost for this repair. The cost was FOUR TIMES the average cost of replacing a radiator hose. I immediately began exploring other options which is where Chris comes into play. I called ATL Total Car Care and explained my situation and the needed repair. We talked through it and Chris was willing to help me and take my car in, the same day, to assist. Chris did not have the hose that I needed in stock but said if I could purchase the part directly from the dealer, he would still handle the repair. So, with Chris' idea, I was able to pick up my car from the dealer, purchase the necessary hose directly from the parts department, and then headed to Chris' way! They close around 2 pm on Saturday from what I recall. Chris took my car in around 12:30 that afternoon - he and his team stayed past closing time to complete the repair. The team waited for me to come and pick up the vehicle and close out afterward. Outstanding service. Affordable pricing. Good People.

****NIGHTMARE EXPERIENCE**** Summary (if you don't want to…read moreread the full story): My car came back with TWO NEW ISSUES after I spent over $3,000 with this shop, and the ORIGINAL ISSUE was never resolved. When I brought it back, they refused to fix any of it unless I paid even more money -- for problems that appeared immediately after I picked up my vehicle from them. The Diagnostic: I brought my car in because of a loud noise that happened at certain speeds. They said they'd need to run a full diagnostic to identify it, which seemed reasonable, so I left the car with them. Two days later, they called with their findings: my REAR DIFFERENTIAL was bad and needed to be fully replaced. They also gave me a list of "maintenance suggestions" and separately flagged that my FLEX EXHAUST PIPE was broken and needed replacing too. The total estimate with everything included came to $3,742.68. The Repair Decision: I declined all of the maintenance suggestions and authorized only two repairs: FLEX EXHAUST PIPE replacement -- $305.09 REAR DIFFERENTIAL replacement -- $2,484.38 That came out to roughly $3,000 after tax. Picking Up the Car: New Problems, Immediately When I arrived to pick up the car, it was parked out front. The moment I started it, there was a NEW NOISE -- loud, consistent, and awful metal on metal clicking noise for about 20 seconds. I was concerned, but told myself it might just be the new parts settling in. Driving away, I quickly realized: The ORIGINAL NOISE I brought the car in for was still there. There was now an insane NEW EXHAUST SMELL inside the cabin (that now happens every time I start the car). So: two brand-new issues, and the original problem still unresolved -- after paying over $3,000. I gave it a few more days, hoping it would resolve on its own as the parts settled in. It didn't. The new noise, the new smell, and the original noise were all still there. Follow-Up Visit with David: I called the shop, and CHRIS (the owner) told me to bring the car back in for a diagnostic. When I arrived, DAVID (the senior advisor) was the one who met with me. I explained what Chris had told me and described both the new noise and the fact that the original issue was never fixed -- despite having just spent $3,000. I showed David a video of the new startup noise and told him about the new exhaust smell. He offered a few guesses as to the cause, including that it might be related to the FLEX EXHAUST PIPE they had just replaced. We went on a test drive together, and David immediately said, "I hear the noise" -- referring to the original noise that the $2,400+ REAR DIFFERENTIAL replacement was supposed to have fixed. He asked me to drop the car off the following Monday, since I couldn't leave it that day. Second Drop-Off: Still No Resolution I dropped the car off Monday. The next day, David called and told me: They could not replicate the new startup noise. The new smell was likely caused by an exhaust leak from the FLEX EXHAUST PIPE -- the part they had replaced. They didn't know what was causing the original noise issue while driving, and suggested I take it to Discount Tire to have them look into something tire-related. Despite the fact that the ~$2,400 REAR DIFFERENTIAL replacement was supposed to fix that exact issue. At this point, I was furious. I asked David directly if they could just fix these problems, since I'd already spent over $3,000 and was left with the original issue plus two new ones that didn't exist before they touched my car. His answer: they didn't know what was causing the original noise, and diagnosing the new startup noise would take about 4 hours of paid diagnostic time -- on top of everything I'd already paid. I told them I was picking up my car. When I did, the "new noise" David claimed he couldn't replicate was right there. I DO NOT RECOMMEND.

Well done services for any kind. And prices are reasonable. Amazing value!!!!! Will recommend. Come…read moreto my guy Peyton!!! And the rest of them no joke!!!!

Ive been comming here for oil changes for years. They have always been convenient and professional…read moreand fair price. This last time i had a problem with my car and they said they could repair it. Without doing any research other than looking at the error code i got from O'riely they quoted me over $1000.00 i left and celled a friend who is a mechanic. He told me the part he thought i needed and i got it myself and went to his shop. The entire repair was completed for $100. I would never recommend express for repairs. Be careful

Got a quick oil changed today. They have different synthetic oil blends to choose from. Prices are…read morecomparable to most companies that offer the same service. A lot more reasonably priced than going through a dealership no doubt. You can check the app to see if there's much of a wait at their numerous businesses. They also offer replacement air filters, wipers, and a fuel treatments. While less expensive than dealer pricing they are a little higher than purchasing yourself. Some may find it's worth the convenience.

Britny was awesome, and answered all my questions! I got an oil change and tire rotation, and…read moreeveryone was super helpful and nice. I'm trying to learn more about my car and how to do certain things myself, and Britny was very informative. I especially was grateful how no one pushed extra services onto me, and instead just gave me a list of recommended services and what the could do vs what I'd need to get elsewhere.

I stopped in for an oil change half an hour before closing and was greeted with the offer of an…read moreice-cold bottle of water, a smile, and an inquiry into the services I needed. They directed me toward a bay and once the previous customer left they directed me into the bay. I selected a service level, type, and grade of oil. The technicians worked as a team between the two operating bays. The entire process was about 20 minutes. The services were rung up and discounts applied. Cost was competitive with my normal shop. I would use this shop again.

Ian and the guys are quick and efficient, and not too pushy on things. We got multiple services…read moredone and they made sure to give us water and even cleaned the front and back windshield for us. They are super nice and very speedy. Definitely will be back

Quick and efficient. Easy in/out. Thank you Fast Lane Express!…read more And...I need eighty five characters; I need eighty five characters; I need eighty five characters; I need eighty five characters; I need eighty five characters.

I don't care for places that add on unnecessary items without just asking. I got the bill when the…read moreoil change was completed ($144 oil change, btw, and that was with $10 off). It included a "special filter" charge. When I asked what that was, I was told it was for high mileage. (My car is four years old with less than 75k miles.) When I asked if I needed this, the answer was no and was told to make certain I tell them that I don't want it in the future. Well, gee, why don't you ask me first? As I left, I told them that $15 charge for a special filter just cost them a customer and that I won't be back. He said "ok".

I was just turned away from my 1:30 tire appointment to install tires that THEY DO NOT HAVE AND…read moreWILL NOT HAVE UNTIL TOMORROW! NOBODY BOTHERED TO CALL ME AND I AM SUPPOSED TO BE GOING OUT OF TOWN TOMORROW ON TIRES THAT NEED REPLACING! This is completely unacceptable, as they were only minimally lower than the competition that has them in stock, but now they no longer have availability today to install them because I stupidly booked and waited for the appointment with this company. This is completely unacceptable!

Thanks to the positive online reviews, I went to this location today for an oil change. And I'm…read moreglad I did. The timing was ideal, as I was in Murfreesboro running errands and had some time to wait before my last stop. And they lived up to the Express part of their name, with service that was quick, friendly, and professional. The employee I interacted with (initials BJ) did an excellent job. He made me feel like a valued and important customer. No high-pressure sales techniques or attempts to upsell me things I didn't need. Highly recommended.

Decent place of business fast and actually know what they are doing…read more Excellent work thanks guys

The best customer service! Tomaz was so helpful and friendly. Just so happened to be on this side…read moreof town and stopped by. I would definitely come back!

I would strongly caution anyone considering bringing their vehicle to Christian Brothers Automotive…read morebased on my experience over multiple visits. I have a 2017 BMW and have brought it to this location repeatedly since February for ongoing cooling system issues. During that time, multiple components were replaced, including the radiator, hoses, water pump, and engine coolant outlet. Despite this, problems continued, and new issues developed immediately after repairs. Most recently, after cooling system work, my air conditioning stopped working properly. It would only blow slightly cool air while driving and would get warmer at idle -- a clear change from how it functioned before the repair. When I brought it back, I was told the A/C expansion valve needed to be replaced due to "high pressure." However, when I asked for actual pressure readings or any concrete diagnostic data to support that conclusion, none was provided. The explanation remained vague and was not backed by measurable values. I also asked whether airflow-related issues had been ruled out (such as the cooling fan or airflow across the condenser), given that the symptoms were worse at idle. Again, no clear or detailed answer was given. I specifically requested confirmation that the cooling system was vacuum filled and properly pressure tested after the prior repair. While I was told verbally that it was done, there was no documentation provided to verify it. A major concern throughout this process has been communication. When I sent detailed follow-up questions by email, they were not answered. Instead, I would receive a message that the vehicle was ready for pickup, without any of my questions being addressed. I also contacted the owner directly, as he has suggested in responses to other reviews, and did not receive any response. The only documentation provided after each visit was basic invoices listing parts replaced, with no meaningful technician notes, diagnostic detail, or recorded test data. For a vehicle with repeated and interconnected issues, this lack of transparency is a serious concern. While the car is currently operating normally after the latest repair, the pattern of repeated issues, unsupported diagnoses, and lack of communication made this a frustrating, expensive, and time-consuming experience. Based on my experience, I would not feel confident returning here for future repairs, especially for anything requiring detailed diagnostics. I would strongly recommend that others ask for clear diagnostic data and written confirmation of procedures before approving any work.

We had a stressful breakdown on the way home from visiting family over Christmas and our car was…read moretaken to Christian Brothers to be assessed. Unfortunately, the repairs were too extensive, as well as expensive for us to take on. However, Tom was incredibly helpful during the entire process. He kept us updated and informed on the best way to move forward, specifically since we were dealing with this from a different city. He made me feel like we were in trusted hands and even helped us out by clearing our things from our car before it got towed away. Even in a not so great situation, Tom made things much easier for us, and we greatly appreciate him!

My daughter is a student at MTSU. She was having issues with her heat & a/c. I called Russell…read moreAuto Care and spoke with Chris. After explaining the issue I booked an appointment. My daughter dropped her car off in the early a.m. and it was ready by noon. They had diagnosed her issue (which our local Nissan dealership could not do) and her car was ready for pick up. I went with her to pick up and they explained in detail what they did to fix. From my original phone call to pick up everyone was very polite and helpful. I will definitely use them again should she have issues with her car in the future.

We were driving to Florida from Illinois, and started having car problems. The local dealer told us…read morewe would have to wait a week for repairs. He recommended Russell's Auto Care, and right away they made us feel welcome. They fixed our car in 2 hours and we are on our way. The staff were very friendly. We highly recommend this place for repairs on your car.

We contacted Calvart's to do a pre-purchase inspection on a vehicle we plan on buying and they were…read morenothing short of professional, fast, and helpful! Will be back to use again for any mechanic needs. Thank you for all of your help!

From the owner: At Calvert’s Mobile Auto Repair LLC, we eliminate the hassle of traditional auto repair by bringing…read morethe shop to you. Founded by Robert Calvert, an NADC (Nashville Auto-Diesel College) graduate with over 15 years of hands-on experience, our company is built on a foundation of integrity, expertise, and customer satisfaction. We pride ourselves on delivering convenient, reliable, and high-quality service, ensuring your vehicle stays in peak condition with minimal disruption to your day.