Very disappointing experience this last Saturday. The lifeguard on duty immediately approached my…read morefriend and I upon entering the pool area and questioned my swimsuit, incorrectly determining that it was not a swimsuit but rather athletic wear. I informed him it is indeed actual swimwear but he reiterated his claim and said that a bathing suit needed to be won under the shorts. I asked why I would be required to wear a bathing suit under my bathing suit. His response was because what I was wearing was not a bathing suit. I told him several times "this is literally a bathing suit" to which he responded "no, it isn't." He finally said he would allow it "this time" but that in the future I would not be allowed in the pool without proper swimwear. I was on the verge of becoming upset so I let it go. My friend and I used the pool and left. When I went to my car to leave I decided to retrieve the online order history for the suit I was wearing, went back inside and showed him. His response was that the information I provided confirmed they were "bike shorts" not swimwear. I clarified that they are bike short "style" swim bottoms. But he continued to disagree. It was obvious I was getting nowhere with him so I went to the front desk and spoke with an employee who agreed with me that my suit was in fact swimwear, and then advised me to "just come when he's not working". Considering the fact that this location will soon be the only one with a pool, and membership is over $500 a year (44.99/month) I shouldn't have to come only at certain times to avoid a lifeguard who is unfamiliar with women's swimwear. I also didn't pay $120 for a bathing suit to have to wear another suit under it. What a disappointing experience.

While in the club, Kelly the membership representative was very helpful. She took the time to put…read morethe LA app on my phone. This allowed me to check-in without using my telephone number. Kelly was friendly and willing to help. She's an asset to your business,

We've been coming here for 4 years I believe. Great, smaller gym with lots of machines. Free…read moreweights, mats, etc. No classes available at this location but there is a movie room o help your workout go quicker! The pros for us are location, convenience and fabulous staff. The cons are this time of the year it's busy and "tenporary new years resolution" gym enthusiasts break the machines or sit on their phones pretending they are working out and that's the one machine you want to use.

Yikes. Buyer beware, this club is eager to send your account to collections! I had attempted to…read morecancel in person months ago to which the attendant at the desk said would be fine. Fast forward to today, I just received a debt collection call to pay 3 months of back dues plus a cancelation fee. Michelle who apparently is the only person that can handle cancellations (would've been nice to know at my branch?) said there's nothing she can do and I'll have to deal with the collections agency. 10/10 would not recommend.

The best, most efficient workout!! Over 100 classes in and I'm still challenged. Classes are a…read morelittle pricey but worth it in my opinion.

Highly recommend! We were visiting for a few days and decided to try Reform (first class is only…read more$10). The music was awesome, and for a quick 40 minute workout we left feeling great and so sore the next day! Really challenging workout which we loved.

Can't get them to stop stealing from me. Canceled 8 MONTHS AGO after my trainer who was one of the…read morefew they had in their extremely limited time slots left to become a hand model and had 0 communication, however my card was continously charged until I confronted the owner about it at the gym when I thought he might be there, he then told me he'd stop charging me, and refund me the period of time where my trainer wasn't there, however that was a lie, he then blocked my number in his cell after I texted asking about the money. I was continously charged even after my bank investigated it for fraud and refunded me. He runs the charge under a slightly different companies name. Man's a low life and a criminal. All his trainer did was bash him as a scumbag, I should've been out after hearing that once. Place needs to be closed and the owner arrested.

Ruthless owner. Be careful of charges to your account. I…read moresigned up for a 90 day Kickstarter Program on October 10th, 2017 for personal training 3x per week for 3 months. The cost was 379.00 per month . The receipt that I have says "90 Day Kickstarter". There is no doubt that I signed up for a 90 day program. The first charge the owner puts through on October 20th is for $779.00 which is not what I budgeted for. The owner made up some b.s. about prorating. Sounds a lot more to me like he has a cash flow problem because he is billing me for almost 2 full months. And, he was autatically extending my 3 month membership to 4 billable months because I didn't start my membership on his billing date?? Btw, there was also a promotion for a FREE TWO WEEK TRIAL which I never got credit for in his zany prorating and creative billing scheme. His irrational billing, which he justifies in his own mind, always results in dollars in his favor. But, hang on it gets worse. As of today, February 2018, 5 months later, the owner, Giovanni Preziuso, refuses to stop charging my account for $379.00 per month, although we are WELL past my 90 day program. He further insists that I have to pay until May, 2018!! I am not kidding. I assumed the charges were made in error and that he would correct the problem when he was made aware of it. I was very, very wrong. This billing is quite intentional. The owner's business practices are unethical and I predict that this will eventually ruin his reputation and destroy his business. I am taking my documentation into the branch today and having my bank rever se the charges. If he wants to persue this, we can take it all the way to court. At first I was dumbfounded. But, now I am pretty angry. The gym itself is quite nice and the other trainers are very professional. However, the billing practices are highly suspect. Buyer beware.

I love this place! State of the art gym with incredibly knowledgeable trainers. Working out isn't…read moresomething I necessarily count as a fun activity, but they make it fun. I look forward to going there. I work out to be able to do things in life that I enjoy. Skiing, tennis, hiking, biking and even playing lacrosse in the over 60 tournaments. I believe that at every age we need to work out to be able to do the physical activities that we enjoy. The training at NexGen helps me stay in shape to do all of those and get more out of life!

Noah, all the Dans, and Will are amazing trainers. Nexgen is lucky to have them working for them!…read moreHappy to have found this place while I'm in town

One of the best gyms in Western New York. the owner Greg cares deeply about his facility evident…read morethrough the quality of the equipment and service. highly recommend to anyone looking for a day pass if you're in the buffalo area or looking for a home gym. looking forward to visiting again.

We only come to Lewiston a few times a year and usually just make do with the casino gym. While we…read moreget our workouts done there, they're pretty subpar and don't really challenge us. This time, my fiancé found Pro Muscle Lifting Club on Instagram and reached out, and from the very start, the owners (or account manager) were incredibly communicative and welcoming. The gym is in Buffalo, about a 15-20 minute drive from Lewiston, but it's absolutely worth it. The equipment is some of the best we've ever seen--seriously impressive--and they even have dumbbells that go up to 150 lbs. they also have cardio machines. We were there during Thanksgiving week and wanted to workout on Thanksgiving Day. To our surprise, they responded to our Instagram message promptly to let us know they'd be open! Meeting them in person only made us more impressed. We liked it so much we upgraded our day passes to a weekly pass, even though we were only going to be there three days. The gym itself is spacious, well-organized, clean, and free of clutter. They have a few machines and attachments we'd never seen before, which made for exciting and challenging workouts that left us both sore in the best way. There was no crowding at all--maybe 20-25 people when we were there--which made for a comfortable and focused workout environment. For bodybuilders, this gym is a dream--there's even a posing room! On top of that, the owners suggested a really tasty and healthy lunch option that we truly enjoyed. This gym has officially become our New York "gym home," and we can't wait to visit again. Highly recommend to anyone in the area looking for a top-notch workout experience!

The trainer Joe is extremely talented, educated in the science of training and a great teaching…read more"coach". Gym is well run, well equipped, and maintained. Hours are generous.

I was so excited to finally check out their new bigger space on Hertel & Parkside for the Triple…read moreThreat class this morning. First let me say the space is fantastic. I love that there is another gym option on Hertel now. Everything was super clean. The downstairs area is used for their classes, and above, almost like a horseshoe balcony is where people can use the open gym. They have Peloton bikes, stairmaster, weights, kettle bells, treadmills, basically all the cardio equipment you'd want in a gym. I'm not sure if they have strength training workout equipment besides the weights as I just did a quick browse before my class. I have only ever taken the Tred + Shred and Tred + Core classes (which I love - Lex is a great instructor!), and it's been a while since I've been back, so I wasn't sure what to expect of this new-to-me class! Chloe was the instructor, and when I shared I was a bit nervous, she assured me I'd be fine and that it would move fast. The room was set up with 10 different stations that we would cycle through the 45 minutes. It was tough but I looooooooved it. Classes like that are my absolute favorite. I feel like I got a great full body workout and really pushed myself. Chloe was super helpful and kept an eye on all of us to help correct form. I always need a little extra help with form so I really appreciated the support. They are also on ClassPass which is great for me as it's the main method I use for booking classes anywhere. I wasn't sure if I was going to officially reup my ClassPass membership but I feel like I've got to now cause I want to add this class to my routine!