This review is specific to Tim, the electrician that fixed a bedside lamp. During a move, our lamp got damaged, and we were ready to toss it. I received Burr Ridge Lighting's contact info from another electrician, and I'm glad I did! Tim was very helpful, assured me the lamp could get fixed, and returned it back to us within a week. Everyone was very friendly at the store, and Tim was extremely pleasant and easy to work with! read more

Don't let the name fool you, they really are located in downtown Westmont. It is new and I guess I was expecting slightly more to be on display. Yes, you can spend hours going through catalogs, but something from that manufacturer or from that line, on display, would certainly make it a bit easier to make a decision. However, I am thrilled that they can service lamps. Do you have ANY idea how hard it is to find someone that does that? Employees are friendly, helpful, knowledgeable, and anxious for you to be happy. Depending on what day of the week you order, and what manufacturer, you could have your light the following week :) Bask in the light ! read more

Great service and design help. Spent time reviewing choices based on type of light wanted and area needed for it.

Great store for lighting help. Decent selection, people available to help and answer questions, and reasonable prices. Not as cheap as a big-box store, but great staff to intelligently offer advice on selecting a fixture for an area. Very good value. read more

Fantastic and friendly customer service I have been searching high and low for an obscure bulb. Having spoken to and visited numerous companies plus googling my fingers off, I was beyond frustrated at the lack of assistance/results I was receiving. Yesterday, I reached out to Debbie at Burr Ridge Lighting. Although they did not have the item I need in stock, she spent a considerable amount of time searching for it (with much better results than me since she knows light bulb lingo and I do not). She found the item and I ordered it from Amazon today for quick Prime delivery. Their store is beautiful and the staff was so nice, I cannot wait for my next opportunity to actually do business with them. It's rare to find customer service at the level that was provided to me by Burr Ridge Lighting. Based on my experience, I would highly recommend them. read more

Burr Ridge Lighting is a great place to shop for lights. They have a very helpful and knowledgeable staff who will spend time with you to find you the right lights. They will even come to your home so that they can see what natural light and space you are dealing with. My favorite thing about them is that the lights hanging in the showroom can be purchased on the spot. So if you see the perfect light there, you can buy it and a few minutes later it is packed up ready to go home. No wait time because you had to order the light! They are competitive on price and do have a Sale section of lights in the showroom. read more

After hunting around at pretty much every lighting store within a 20 mile radius of our home we were getting very discouraged that we would ever find a light fixture that we liked for our kitchen that was being remodeled. With very low expectations we walked in to Burr Ridge Lighting and was amazed that within 5 minutes we found 3 different fixtures we really liked! The staff was helpful, friendly and pointed out similar lights in case we wanted to look at more. We made our decision and ordered it! We were so excited. The light was shipped to the store in the timeframe we were quoted and we were very please. It has since been installed and looks terrific. I would highly recommend this store to anyone looking for light fixtures. read more

Ken and the team at Burr Ridge Lighting are top notch. We came in expecting to look at some fixtures, but ended up spending quite some time with Ken looking through catalogs, and finding the fixtures we wanted. Prices were very competitive or better vs other shops and online, and the quality of service made it worth it. We also had an issue with a faulty LED driver and they warrantied it out quickly and gave me a new one the next day. read more

The whole store has a wonderful environment and the employees are extremely personable who have a great grasp on lighting! I had gone in with absolutely no idea on what I wanted and they were helpful throughout the whole process - even going so far as walking me through all the different options I had. Overall, I couldn't be happier and the employees treated me like an actual person instead of some sale. read more

I love this place! Marissa White is my go-to lighting girl. She helped me find all the fixtures in my salon and they look amazing. She made sure they were exactly what I needed and they were in on time. I think she should go into interior designing with her amazing ideas. read more

we ordered fixtures and were told they would be in within a week. When we called 10 days later they couldn't find the order said they would call back. Had to call them the following day. The order was never placed and my credit card info was nowhere to be found. Incompetent to say the least. Ordered from Amazon and they were cheaper. read more

This lighting store is the best! Everyone is so friendly and they all go out of their way to please their customers. I would recommend everyone to stop in and see all of their beautiful fixtures on display. A special thank you goes out to the owner Jan for helping me choose all my lighting for my new home with excellent prices. read more

I love this place! They are super knowledgeable on everything! They will work with the design of your project and certainly they know their lighting lines. I have done several projects with them and continually refer family and friends to them. They are worth the visit! read more

Went in with husband to buy a ceiling fan that I had previously looked at. There were 2 ladies and 1 man salespeople. They were with people looking thru catalogs. No other customers in store besides us. We were there for 10 minutes at counter and none of them greeted us or said they would be with us shortly. They never even acknowledged us at all. We didn't mind waiting but it would have been nice if at least one of them said good morning or something. After not even looking at us at all, we finally left. read more

We had a great experience here with Jan. She is so knowledgeable, helpful and has a great eye for design. Burr Ridge Lighting was definitely the easiest part of our entire house remodel. Prices were very competitive and affordable. read more

Short version: The right guidance and the right products at a considerable savings. What's not to like? Long version: 1) Expertise and Guidance: We decided to install LED strip lighting under our kitchen cabinets. We're quite handy, but for this type of lighting had zero experience/knowledge. Seeking guidance, we visited a very well known/respected specialist retailer in the area, plus an electrical parts supplier we've used before. In both cases it ended up being, "here's a thick catalog with hundreds of options, tell me which one you want." We were this close to giving up and hiring an electrician to recommend a product and install it. Then we happened to find Burr Ridge Lighting. The salesperson, Deborah, was exceptionally knowledgeable. She gave us all the time we needed to discuss options and identify the best manufacturer/product configuration for our specific situation. Just as important she gave us confidence to install it ourselves. Several times, in response to questions, she went into the back room, came back with parts, and showed how they'd fit together or how they would be installed (turns out it was all quite simple). We just completed the installation, and we are VERY pleased with the products Deborah recommended. 2) Savings: For the parts, Burr Ridge Lighting's solution was about 15% less than the solutions recommended by other suppliers. Plus we didn't have to hire an electrician to do the install (which, according to estimates received, would have increased the total cost by 60% - 70%). This is our new go-to store for lighting and electrical. read more

The worst experience I have had with a lighting company. They give you a big song and dance, take your order and then never follow through. I called so many times to check up on the delivery date of my order (3 chandeliers) and they don't call back and when they do they don't have any answers. I try to stay calm...because i have given over 4K deposit. When I finally did receive my order, I called out my electrician a few days later to install the chandeliers. I noticed the box had a different number on it, so I checked with the copy of the receipt the delivery man gave me. Something didn't seem right. So I checked my original pink colored receipt and compared it to the copy the delivery man gave me. Someone had crossed off the product number and wrote a different product number on it. I ordered a 44 inch linear chandelier and paid in full for that, yet they scratched that number off, put another number on it which was a 36 inch chandelier. Who did that and why? I can understand delivering the wrong product BUT what I don't understand is why they tampered with and altered my receipt. I have never written a review on yelp before but after dealing with this company I had to. I'm livid! read more

What a local gem! I have had such wonderful experiences with Burr Ridge lighting. Several years ago I helped my son rehab and furnish a home he had purchased. We stopped by the lighting store "just to look" and ended up with lighting for all his rooms, in addition to mirrors, fans and tables. The quality was exceptional and the prices were good. This summer I did a major renovation to my home and once again found the perfect lighting fixtures, table lamps and floor lamps there. I also found some unique bathroom mirrors at the shop. What I like most about the shop is how knowledgeable and helpful the people are. They have a nice selection of items on the floor, but also have catalogs for every type of fixture. They listen to what the customer wants, and then are very patient about helping you to get exactly what you want. Debbie spent several hours with me looking at books and making suggestions of how I could coordinate lighting. It is not like a box store where you just buy what they have. I found a modest priced chandelier that I loved, but in the wrong color. I learned they also did not make island pennants that matched the chandelier, which I needed. Jean knew that particular company would customize, and called a representative she had worked with in the past. Not only did she get the chandelier in the color I needed, but island pennants specially made to go with the chandelier, ....all very reasonably priced. They are absolutely beautiful. With as many items as I had ordered, I was pleasantly surprised that there was only one small glitch, a mistake by the manufacturer. Juli made contact with the manufacturer of the item right away and made arrangements to have a new one sent out. What a great place! read more