I don't know what's going on with this business. I initiated contact with them a few months ago to…read morepre-plan a cremation. I've had sparse communication since then and now they do not respond at all. I have let them know that I can not come in to the office for an appt. and need to do this via email or phone. I was very specific about what is needed and do not wish to be 'sold' by their representative. I just want to arrange basic cremation service. Their last communication stated "If you are interested in a prepaid plan call the office at (209) 847-2211 to make an appointment with our pre-planning representative. Page 4 of our price list on our website describes what is included and not included in the discounted direct cremation package price." Giving up and moving on.

I still have nightmares 2 years after my treatment from Dorinda. I think she is in the wrong job…read more She has no empathy or respect for the grieving; perhaps even the deceased. My son's body was wrapped in a smelly old damask blanket. She kept rushing me to leave my son because she was having dinner with her father. I'll write more the next time that memory comes back.

Tina has been extraordinarily helpful in the process of selecting locations, setting up the…read moreservices and designing the memorial plaques. There are so many options available and we are very pleased with what we ultimately chose. I felt that the pricing options were competitive with other options. The day of service and urn placement was very emotional, and the staff was so kind and compassionate. I felt very cared for.

Nothing but that's to be expected after all look at where your at…read more I bought a plot there several years ago when my husband passed a few years ago I told them I was not going to use them so when I bought them they told me that the company would buy them back for the price o paid but when I went to do that they told me they would not do that I was a bit miffed so now I have 2 garden crypts that I need to sale no problem just frustrating

When I suddenly had to make my beloved mother's funeral arrangements from out of state, Felisha and…read morethe entire staff at Franklin & Downs Funeral Home, provided exceptional service. They were compassionate, professional, and supportive during such a difficult time. Felisha did an outstanding job guiding me through every step of the process. She ensured that every detail was handled smoothly, and with care. My mother's services were beautiful, and we are sincerely grateful for the kindness, and dedication shown by all of the staff. I highly recommend Felisha and this funeral home.

Franklin & Downs will always have a special place in our hearts. As we walked in, with no…read moreappointment and in a panic because the original mortuary that picked up my Grandmother was a disaster, Felisha took us in and calmly walked us through a process to get my Grandmother's remains transferred to Franklin, and made it happen same day. There was a bit of a dynamic going on, as everyone was distraught leaving the previous mortuary, but Felisha handled it with grace. After getting arrangements finalized, our pastor cancelled at the last minute, and Franklin & Downs arranged to assist us DAY OF. This funeral saved us from start to finish and my family cannot thank them enough for their professionalism and solid execution.

(Visited 10/08/24 TU @ 4:00pm): This chapel theoretically was a one-stop shop for all of your…read morefuneral or memorial service needs! As you would imagine, it was a somber event that brought me, a dear friend, her family and relatives, and others to Deegan Funeral Chapel for a viewing and rosary of my friend's grandmother. Deegan had two locations within the surrounding communities (the other in nearby Ripon), but this particular location was closest to where she lived most of her life, so it only made sense. Would Deegan's pre-funeral services in their warm chapel ease everyone into the following day's formal celebration of life ceremony!? EXPERIENCE Personally, I only knew the family and direct relatives of my friend, but I enjoyed meeting others who knew the deceased grandmother. As you'd imagine, most guests who were her friends were of elderly age (she was in her 90s). Once everyone had their opportunity to view her (I never liked this part because I found the individual hardly resembled what he or she looked like when they were alive) as she laid peacefully in the open casket, we settled in and began the service and the rosary. If you've never experienced a rosary before... Lord help you! Growing up Roman Catholic, this was more than ample punishment - LOL! The father's voice was monotone and his stories seemed at times non-connective, but we pushed on. As things progressed with a solemn casualness and a good amount of "Hail Marys" and psalms, we finally reached the end. The introspection one tends to achieve during this ritual was always a good thing for a time of reevaluation of life. At the end, we all gestured or said our salutations as we parted ways into the night. SERVICE From the time we arrived to the time we left, the minimal staff was helpful with the preparations and any assistance to those who needed any. Everyone was courteous and respectful during this time of grief - amen! PARKING (FREE) They had their own small lot. Otherwise, there was plenty of parking along the closest residential street of San Joaquin St. - 'nuff said! ATMOSPHERE, DÉCOR, AMBIENCE I didn't take the time to really explore the facility. But, what I saw was a quaint place with a lobby/meeting area on the ground level and a short flight of stairs to a room on the second level where the evening's event took place which had a staging area and many seats for those in attendance. Decorations were kept to a minimum and very sterile. There were some flowers placed about, and the general feel was calm and peaceful. A decent amount of natural lighting came through the front windows and doors on the ground level while bright electric ceiling lights filled in the rest. I didn't notice any TVs although I believed some light hymnal music played in the background. ATTIRE Out of respect for the occasion, I was in a long-sleeve buttoned-up collar shirt, dress slacks, and dress shoes. OVERALL Generally speaking, I found everything fine at Deegan Funeral Chapel, and I felt everyone else felt the same. Honestly, I had no idea of any of the background planning process, but the staff seemed to be accommodating and helpful. The only thought that came to mind was, "where were the refreshments?" Maybe it was just a cultural thing for Filipinos to do to have drinks and food available during the viewing and rosary. Regardless, it was a nice evening. I found very good value based on the service and experience noted above (TOTAL paid experience was around $0.00 BEFORE any discounts and/or tip). And, they accepted my credit card of choice (I did some post-research)... AMEX! 4.0 STARS

Elegant and beautiful chapel. Staff is wonderful with a perfect balance of professionalism patience…read moresympathy and respectfulness. Very accommodating and would choose this establishment again if needed.

Park View is a great place to trust your loved one. I can only write about the cremation process…read moresince that's all I was involved with. From the first interaction to picking up were seamless. Racheal helped us and made it easy and affordable. All the staff were friendly and knowledgeable. I highly recommend!

6/19/2023 It's been…read morea long, long time since my last visit. Think it was 1989!.. I remember visiting when my ex husband brought me to see where his father was buried. Today, I am here with my son, and ex brother in laws and nephew. Beautiful grounds, and right off the freeway. The employee was very respectful and took care of sealing the urn box and placing it in the grave. He even created a space for the flowers to stand up. So glad I made it down, and able to say my final good bye.

my dads gravestone has been covered with a huge pile of dirt going on 3 months now! horrible. I've…read morecalled and get through to no one. who do I contact to get this resolved??

Went to cemetery today. The grounds are awful. Very muddy, headstones broken and moved from where…read morethey belong. This is very disrespectful to the decease and families of the decease. Families paid good monies for their loved ones headstones and they should not be destroyed. The grounds should be better maintained. Something needs to be done by Valley Home to correct the problem.

Mathew is an excellent associate. Very knowledgeable about his job and professional. He took care…read moreof everything concerning my Uncle. He was very polite and caring in our conversations. Keep up the good work and keep him on the payroll. Thank you Allen Mortuary

They were very compassionate and walked us through everything that needed to be handled during this…read morehard time.

Franklin & Down took care of all the details for my mother. They did an outstanding job. Slide show…read moreand music, the redemption room was very nicely set up with pictures and refreshments. Afterwards there was a dove release and the staff was so warm and friendly. Thank you Kristina Luna, Shelby Sauls, & Brenda Gomez. Jonathan Humphres drive the hurst all the way up to Tuolumne 60 mile out of town. The day was absolutely beautiful. All the details were in their hands and they took care of them for me. Thank you again to Kristi Ah You for everything, you have a beautiful staff.

This was a very difficult time for me, Franklin & Downs…read moremade it easier for our family, The service was beautiful what a beautiful tribute they made to my Mom.

The process of purchasing a headstone is a stressful task. However, JonLuke and Amber were…read moreprofessional and very supportive. I went to a total of 3 locations in San Joaquin. I've done the work for you! Don't bother with the other locations. Thank You, both

OUTSTANDING SERVICE! Forever in Stone did an amazing job with my parents headstone. The entire…read moreprocess from beginning to end was such a smooth process especially because I live in Yuba County, almost a 2 1/2 hr drive. I initially went in to start the process with Jon, explained everything that we wanted and the deadline we needed the headstone by, the rest of my communication with Jon was thru text messages and by phone sometimes if more clarification was needed when we were designing the headstone, adding this and that or removing something, all done by text message and Jon was very patient thru the whole process because every detail creating our headstone had to go thru approval from me to all my siblings. There was no limitation to what they couldn't do. Jon also very knowledgeable about the type of headstone he would recommend due to the hard water in Central Valley cemeteries, he wanted us to have what was best for years to come that will last and not fade away in a year or less. The actual day we went to see the actual headstone, just blew us away, the back of my parents headstone was breathtaking! The images of my parents matched the picture to a tee! We just had the unveiling of the headstone and the 1 year memorial celebration for my parents and the compliments that we received from everyone in attendance saying how beautiful it was, some had never seen that type of design and everyone took pictures with their families posing at the front and back of my parents headstones. The pricing was affordable as well for a double headstone. If you are looking for headstone for a loved one, I highly recommend Forever In Stone, they will make it happen for you and the outcome will be incredibly beautiful! Thank you Forever In Stone for creating the last gift we gave to our parents.