Additionally: I was very up front with the receptionist when…read moreI dropped off my keys initially. I told her that I had just came from another shop forty miles away. I gave her the receipt from that shop and she made a copy of it. To say that they were not initially aware of this is false. I also followed what my triple AAA representative recommended in this situation, and due to the circumstances surrounding the service with the prior shop, they recommended I be towed to the nearest Triple AAA approved shop - which was Blystone's. The very nice receptionist Yolanda did tell me that the shop is very busy and the diagnosis could take up to 2 weeks. It is the fact that after two weeks I was not told an update in timing, I was told to "TOW IT SOMEWHERE ELSE." That is a direct quote, not a dramatization. I was also asked why I didn't tow it back where it came from, afterwards. If Blystone's never intended to "get to it", they could've have been up front about that before my car sat there for two weeks. Busyness is not an excuse for poor communication. Being up front about this situation initially would've saved both of us the trouble. No excuses.

$950.00 to change a tire on the road is absolutely ridiculous. I waited over an hour for technician…read moreto show up. Not his fault but truck isn't stocked with proper tools and i had to help separate tire from wheel. Never again will I call Blystones for a tire replacement when the tire itself is only $300.00. Make sure to ask for extra lube after the sandpaper

This place saved me and my family in our time of need. My car was on its last leg I've owned this…read morecar for 8 year's. They helped me find a new vehicle with a reasonable payment. Dustin was so kind and they really cared. I'm looking forward to working with them again on my next vehicle purchase! So nice to not have to worry about mechanical issues driving to work everyday! Thanks Jill Ford Lincoln and Mercury! This dealer has big city selections with that hometown service and care. Make sure you check them out on your next automobile purchase!

Service dept is very rude. Basically pulling the men treating woman stupid because you don't know…read moreanything about cars. Really felt demeaned by their treatment.

20 years ago I had a car leak fixed here and they were great. This time I had road noise from…read moreuneven car door. I called and stopped by same day. After a quick evaluation of the issue, he made a few tweaks and a few trips back and forth for tools. 10 min later my car door seemed flush again. Told me to come back if it wasn't fixed. Any big name body shop would have tried to manipulate a way to keep my car and charge me out the ass. This place? No charge. Not many honest businesses like this left. Thank you so much!! I will share this story often.

I went to this awhile ago and was pretty satisfied. I had an alternator problem with a car and took…read moreit to them. The first time they worked on it died but they came and towed it back to their shop for free and got it working and never had a problem after that. good price and were pretty nice.

Rick and Helen were very kind to us when our transmission went out near their shop. We limped into…read moretheir driveway in first gear after finding them on Yelp. Rick ran the diagnostics and checked the transmission fluid level, then recommended we have it towed to a transmission place. Helen was helpful to me because I was in a tizzy and the work day was almost over. She helped direct me to get a rental car, before they closed and a tow truck, while my husband was checking with who could work on our van the earliest.

Top Notch work. Always very happy with my experience and the knowledge they have to keep me…read morerunning!

We had our jeep inspected by Eagan who were so helpful & honest after our mechanic retired. We…read moreread many on-line reviews being so POSITIVE that was our SAME EXPERIENCE with Eagan Automotive. Being disabled & on limited income we needed someone to inspect the Jeep to know if it was safe to drive. Honesty is critical for vehicles when you are traveling on highways with your loved ones. We bought 5 vehicles during my marriage at 1 dealership where we experienced being lied to learning that dealership was telling us our jeep needed a new part that a second opinion told us that was not true. My neighbor told us of their mechanic being honest & not overcharging shared people were driving from other States to have him work on their vehicle. We learned their mechanic quit working for this same dealership but he was at their Madison Dealership shared with us he ethically & morally quit because this dealership owner was charging customers for repairs they did not need to keep money coming in to pay his payroll expenses validated our experience at this owner's second site scared us. He retired that we were looking for a new mechanic that Eagan's Automotive provided us with EXCELLENT SERVICE & were HONEST..... which we read on-line I am giving them my review as the REPAIRMAN you need to go for repairs. They are very busy as a result. BRAVO EAGAN AUTOMOTIVE CREW for being HONEST REPAIRMEN as vehicles must be SAFE on highways with our family member's SAFETY being your #1 priority.

Great service and friendly, knowledgeable staff. Reasonable prices. Our durango had a rattle/click…read morenoise. We took it to Eagan for an inspeciton and found the driveshaft joint loose/worn out. Eagan removed & replaced the part and had the car back to us the following day. Apparently this prevelant design flaw on the dodge durango that hasn't been approved for recall.

Our mechanic retired that we needed a TRUSTWORTHY HONEST REPAIRMAN & FOUND IT AT MIKE'S AUTO REPAIR…read morehere in Sun Prairie WI. He gave an extensive report & photos showing our 1999 JEEP could not be on the road anymore as I was going through a divorce having medical bills I was forced to keep my jeep functioning but sadly the WI SALT RUSTED the underside frame. Mike then helped inspect a VAN we were considering from a private owner to ensure it was a good safe vehicle for the price/milage vs price having more knowledge & experience than we do as previously I bought vehicles from dealerships but being disabled on fixed income I can't be stranded nor had money for any surprised repairs. This was so helpful to us to make sure we invested our money into a used van that will meet our needs for $6600. He gave us knowledge to handle this transaction with the title & checked so we were not scammed as we experienced looking for a used vehicle on CRAIGSLIST....that seller was lying that we caught them scared us because we are struggling it is SAD to almost be harmed that MIKE'S ASSISTANCE took away so much stress that is priceless when disabled, poor & suffering other issues. We gave a TIP he did not want to accept but we insisted telling him to buy lunch for his staff or give them each a $20 bill as I said his kindness helped us so much that he /staff needed a little treat. He is NOW OUR PERMANENT REPAIRMAN. We are suffering by Attorneys committing crimes to avoid liability that we have suffered deeply where Mike was an EARTH ANGEL SHOWING US HUMAN KINDNESS still exists. We moved to Sun Prairie after our trauma & always hearing wonderful things about Sun Prairie citizens.....has been 100% accurate being a BEAUTIFUL COMMUNITY.

This place is amazing! We went here today for a pre-purchase inspection of a vehicle we are…read moreconsidering purchasing. Mike was incredibly helpful, knowledgeable and kind. He took the time to carefully inspect the entire car, helping us not only to pinpoint possible problems down the road, but also to better understand the vehicle's history. You can tell he really enjoys what he does for a living. He also appreciates and treats his customers well! I would definitely recommend him to anyone with auto repair needs.

Stopped by for a quick oil change and it was done within 30 minutes and I was only charged $30 for…read morea regular oil change! Such a great deal. I do have to say it did take a bit of waiting before a tech came out to assist me at the desk but nonetheless, will come back again!

I came in specifically asking for my muffler leak to be welded and for a straight pipe. I was clear…read moreabout what I wanted. The job was not done correctly -- the muffler was not welded and it's still leaking. Basically, I paid for a service that wasn't completed. Very disappointing experience and a waste of time and money. I wouldn't recommend this shop if you expect them to actually do what you ask.

We were driving through Waunakee when our van's break line leak on 8/16/18, it was around 430 PM …read more We called 2 shops , both wont even take a look the van , they do not want to stay late . Adler's Automotive Service was the 3rd shop we called . BJ at Adler's Automotive Service was willing to stay late to fix . We went to Gold nugget few doors from garage , had dinner ,few drinks . BJ got our van fixed few hours later ,changed break line and brake caliper , price was very reasonable . We were glad he is willing to help ,otherwise we had to get a hotel in town , waited until next day . I recommend this repair shop .

I was visiting home for Thanksgiving and a couple days before I had to leave back for Atlanta, my…read morecar started leaking gas. I don't know anything about cars but knew that was bad news. I called around a couple places who were either closed for the holiday or were too busy to look at my car. I called Adlers and told them about my situation and they were immediately empathetic and found time to see me, even though they were already swamped with other vehicles. They fixed my car the same day, the cost was half of what they quoted, and they honestly treated me like a long term customer even though I'd had no established relationship. I wish I could use them as my primary mechanic and encourage anyone who's looking for some car help to give BJ at Adlers your patronage.