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    Busted Knuckles

    3.0 (3 reviews)
    Open Open 24 hours

    Services - Busted Knuckles

    Auto engine repair

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    Tires
    3.0
    (25 reviews)
    Auto Repair
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    Oil Change Stations
    Responds in about 4 hrs
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    4 months ago

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    Discount Tire

    Discount Tire

    4.5
    (26 reviews)

    Incredibly efficient, incredibly professional…read more I am usually a big supporter of buying from the local mom and pop shops. That said, I went Big Chain and I want to share my experience this morning with Discount Tire in Martinsburg. I looked around, read reviews on Consumer Reports for tires and tires stores, considered the local shop we have used since they opened 5 or 6 years ago... I decided to replace kind with kind. I got the same tires the car came with new. Michelin Primacy A/S. I figured they were good enough for Ford to spec on the car... I also decided on Discount Tire. They are Consumer Reports third highest rated chain and the only one of the top chains in the Martinsburg area. HOLY COW!!! I did the ordering online on Thursday and set up the appointment for 8:00 AM Saturday. Thursday: Email and text confirming the order. Friday: Email and text confirming the tires had been delivered and confirming the 8:00 AM Saturday appointment. This morning I arrived at the location at 7:48. Not open yet, no problem, I knew that. I am always early... 7:55: Tech comes out with a tablet, knows who I am, asks for the keys... 7:57 AM the car is in the service bay. Four techs descend on the car like a NASCAR pit crew. Four hydraulic jacks lift the car and by 8:00 AM all four wheels are off the car. Each tech takes one wheel and removes the tire, tests the TPS units, mounts and balances the new tire, and mounts it on the car. 8:11 the car is DONE. 8:12 the car is in the parking lot, I am finishing up with the service advisor. 8:15 I am in my car and pulling out of the parking lot. AMAZING!!! Everything done efficiently, professionally, properly. As I said, I like to shop with the locally owned stores but this is a level of service that can't be equaled. I should also mention that the price was far better than I could find anywhere else.

    My wife and I went to Discount Tires in Martinsburg WV and ordered tires. They went down the price…read moreand and gave me a total which i had already done my math so i knew what it should be. it was almost 300 higher. i asked the guy to tell me how he got the prices. As he was quickly going down the list tires, install certificate, disposal. i said i dont want the certificates. He asked why, i replied i just dont want it. We leave, tires come in and my wife has to take it by herself this time. Well it started all over for her. The first guy says we have to do an inspection before you put the tires on. He says you need to get the wipers replaced($100+) and why did you refuse the certificates. She replied my husband just changed them 2 months ago, he says he has to get his manager to take it off. The manager comes out and says why are you refusing the certificates. Your making a mistake. These people are bullies and take advantage of people that dont know they dont have to get anything they dont want. They make it sound like someone has to get these things to get serviced. I can imagine how many elderly they have taken advantage of. Lets get to those certificates around 50 to 75 per tire, yes they will fix or replace them but how many people blow more than 1 tire out there in normal driving? If you blow one and you bought the certificates you already paid for that 1 tire in total certificates. Now if you happen to blow 2 tires, then it may be worth it, but i like my odds and I will always refuse this bs! Judging by the ratings Im seeing and the common stories its safe to say they dont care about reviews or customer service because we all continue to go there for whatever reason. I will drive 10 more miles and hit a different or support my local shop. These guys are bullies and thugs and take advantage of women, elderly and any other naive person that walks in! i wish so bad I was able to be there when those tires were installed!

    Hole In the Wall New and Used Tires

    Hole In the Wall New and Used Tires

    2.4
    (17 reviews)

    I always try to support local businesses and have been going to Hole in the Wall for years for my…read moreflat tires. I went to hole in the wall today with my zero turn tractor tire. It was dirty and nasty because it went flat as I was in the middle of mowing a lawn . The technicians took the time to service my tire and determined that it didn't have a leak, but may have been something with the beads not sealing properly. They not only took the time to check it out for me, but they also handed me back a clean tire. The hole in the wall looks just like that like a hole in the wall, but if you want to take your tire business somewhere to people that care about what they do and are kind and generous to the community then you need to go there. I highly recommend this business.

    I been in martinsburg for years and utilized their service for years. But as of today 11/13/2023…read morethey lost all business with me and my mother. My mother had a low tire and we took It there to figure out pricing. An employee wearing an FBI hoodie, and looking like he just smoked a pipe, started to literally cursed me out, due to my mother being by the shack area where the tires and or work is done. When I tried to apologize and be polite, he became more aggressive and continued to used cursed words towards me, in a racist manner due to us being Hispanic that maybe we couldn't read the sign. We immediately got i to our vehicles and left. He cursed me and my mother out like straight dogs, don't even know how to treat people decently. Will never ever be returning. That employee is disgruntled and is ruining your business. Also the last tires have plugs in them, prices changed from calling to actually arriving at this place, and rude employees. I suggest you drug test him as well.

    Busted Knuckles - autorepair - Updated July 2026

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