One of the very few dealers that is not pushy! Ward tells you all that he knows about the car,…read moreallows you to take your time too. He gave me a great deal when paying for it out right. I bought a 2007 PT Cruiser, he did an oil change and just before selling it did a front break job. A week later there was a small squeak in the engine made a appointment and the squeak was gone. Ward still check the engine anyways and liberated a part all in a day.

Very glad we found Kenny. It's such a pleasure to have a local mechanic who knows and can do…read morepretty much any job on pretty much any car, and who has kept his prices down , refusing to ride the greed wave of jacking prices for no reason. I trust him and his shop to do the right thing and to be very reasonable about it. He's a real nice guy too. A local of Shenandoah Valley since his youth. He's just a local treasure.

Ken went out of his way to get me a refund from the part store for a part that I previously…read morereplaced years ago that had a lifetime warranty. Stop & Go Auto Repair did my repair for a reasonable price and he still got a refund for me for over $100. I highly recommend Stop & Go Auto Repair!

The most honest auto repair people you will ever meet. They have fixed our cars both old and new…read morefor almost a decade. When our local KIA dealer told us a required repair would cost over $1,400 we went to Smithsburg Auto for a second opinion. They fixed the car right away for $1,000 less!! Each and every repair is always explained to us in detail and at a much more resonable and affordable price. I will never take my Chevy, Dodge, Kia, or Honda anywhere else these guys are the best!

I wish I could give zero stars! Start with the automated service that failed 3x to connect me with…read moreparts or service departments or even an option to speak with a human. 4th try the service call center (not anyone at Hagerstown, Mazda) answered the call. I had to repeat 3x times the car I was calling about and what I needed done. Since part of the work involved replacing an antennae I asked him to confirm that the part was on hand before I took the trip. He assured me the service department would call and confirm the part was in. 48 hours later no call. I called the part isn't in. I called to cancel the service appointment. The woman that answered my call was surly and unapologetic that I was about to take an hour trip to have work done at their shop and that they didn't have the part and wouldn't be able to perform the scheduled repair. No apology. No let me see what went wrong. Just well sucks to be you! I will never return there for service and I'll tell a friend that was considering buying a Mazda to look elsewhere. BTW I have purchased 3, not 1 Not 2 but 3 cars from them and this is the treatment you can expect.

I was shopping for a car at the peak of the New and Used car craze and reached out to many dealers…read morein the area. Hearing from friends' experience, I was quite nervous about the whole thing. Dennis, the Salesperson reached out to me over email and after couple of days, I also got a Follow Up from the Manager asking whether they met my expectations. I responded back asking for on the road price for few trims I was interested in and to my surprise they responded back with a no BS MSRP and OTR price. Dennis was quite frank about inventories and not once was pushy during the whole process. There are two things I noticed in the current market why I would rate this dealer above 5 stars. Transparency (accurate inventory and upfront price) and Promptness. Many folks tried to get a deposit out of me for a car that may not deliver in few months! Anyways, I got the price on Tuesday and set an appointment for Thursday. Dennis was keeping tabs with me over email even in his day off on Wednesday and when I couldn't immediately reach him, I got a call back from his manager John willing to answer my questions!! John assured me that the price they quoted will be the price I will walk out with. On the day of purchase, I drove 70 miles and my friend gave me a ride. The whole process took only couple of hours. Dennis gave me thorough walkthrough and setup of the vehicle, pretty much proving me a VIP experience. He went through the phone setup for MyMazda and showed me how to start the car remotely etc and gave a demo of the safety features, calibrating sound etc., he was truly knowledgeable and experienced! Finally, I was sent to Finance and Louis did a phenomenal job in showing the numbers, whiteboarding it so I can understand easily. He was able to pull my credit, negotiate better rates and had it all ready by the time I went there. I would go back and buy another car here just to have this great car buying experience.

Our truck had a mechanical issue and the staff was excellent. They were able to identify the…read moreissue, order the parts, repair the problem. They were very knowledgeable. They even helped us get to the hotel and back. Took excellent care and went above and beyond. Highly recommend. Thank you for all you did

John and the guys at the shop got my truck fixed and moving again in less than 24 hrs. My truck…read morebroke and i had no clue what was wrong, they diagnosed the issue, ordered parts and fix my truck quickly. i will be taking my truck back to their shop from now on.

Dell from Skeeter's towed my car when I was passing through on vacation. I was stressed, upset and…read moretrying to hold it together. He was so kind! He was flexible with me while I was waiting in my ride to arrive and I really appreciated it!

Don't leave anything of value in your car, these guys will steal it. I'd like my pocket knife back,…read morebut I know the odds of that happening are zero.

Joe always does a fantastic job on all our cars. They come out brand new with every detail taken…read morecare of. Definitely recommend for all auto detailing needs!

Joe does a really nice job with auto detailing. He is easy to work with and scheduling is a…read morebreeze. Will definitely use this business in the future.

I had a major coolant leak on my 2017 Freightliner Cascadia and I called these guys. They were very…read moreprofessional and helpful over the phone. He explained my options as far as them coming to me or me trying to make it to their shop. I decided to try to make it to them. When I arrived, they got me into the shop quickly to diagnose the issue. Unfortunately, they were not able to get the part the same day so it was going to be the next morning before they could fix it. They were extremely helpful and even offered to let me sleep in my truck on the property however I was going to be cold that night so I decided to get a motel room. Before I left for the motel they gave me a gallon of coolant to take with me so I could fill the truck up the next morning to make it back to the shop. The next morning the got started on the repair and had me rolling as quick as possible. They did a quality repair at a reasonable price. I couldn't be any happier with the service I received. As an over the road driver, you never know what to expect when you breakdown and you are at the mercy of the shop you go to. They went above and beyond in my opinion and if I ever need anything else while I am in the area these guys will definitely get my business.

Talk about some reliable shop mechanics y'all, not to mention skilled, Winchester truck repair has…read morethem. I work with a local company that brings a couple trailers here a week. And these guys are fast. I'll drop one off today and they'll call tomorrow saying it's done. I've never had to sit and wait so I can't tell you about that part but we are very pleased with Winchester Truck Repair. I've brought trailers in with severe roof damage and pick them up a couple days later and you can't even tell there was damage. That's dang sure worth the money in my book.