This is a wonderful family owned business with great customer customer service. Dale the owner was up front and honest with me about the vehicle key fobs I ordered online that I needed programmed. This locksmith was able to program both keys successfully and I enjoyed my time visiting with the whole team. read more

Wow. These guys are super duper awesome. Why? Because getting duplicates for a 53 year old car is hard enough as it is, and they made the experience less painful. Sure, we didn't find the right key and it's now being backordered, but the level of attention to detail and customer service was impeccable. I walked out of there after talking to two guys who made me laugh and smile the entire time as they searched high and low for a key. They found a key that might fit and they told me to go try it. I wasn't charged since they couldn't guarantee the key. Wow (I know I said that already). I like this place a lot. Home Depot might be good for regular keys, but I think i'll come here for all of my locksmith needs. Thanks again guys! read more

This operation is by far the best in town. Best I've ever used at least! The crew there is helpful, informative, and quick at delivering a top quality product. They've saved me in a pinch many times. Thank you very much Safe and Secure! read more

Went in to have a tongue lock removed. Not only very quick but the price was more than reasonable. Decided to have a couple of key batteries changed also. Again, great price and very professional and courteous service. read more

Great service and quick. Saved me hundreds of dollars over dealership prices Dale was a great help

Definitely the right resource to choose anytime you need a locksmith. They can do it all, and they have an excellent selections of safes. P

Tried at great length to locate a part for a unique lock on the Internet with only confusion instead of success. Walked into this business with the broken part and they had a new replacement part by the same manufacturer in my hands 2 minutes later! This place really knows its business! Gary read more

The first key didnt work out. They made sure to fix it and even gave us a additional one. Extremely sweet. We were recommended to here after Lowe's couldn't help us. Will definitely refer whenever possible. Also love the dogs super cute!! read more

Called them to repair a poorly designed latch on my original sliding door installed by the builder. Nothing on this latch made mechanical sense. Andy came out for the repair and while the latch threw every challenge it could, he was finally able to remove and replace it. Once completed he tested the latch and said it isn't smooth and that is probably what broke the other latch. I shared with him that it has been like that since I bought the home new in 2008. He made multiple adjustments and grinded down surfaces on the latch catch until it operated smoothly. I appreciate the pride Andy took in his work and his goal to work towards perfection. I will use Safe and Secure in the future without any hesitation. Oh, one more thing. Their fees were extremely reasonable too! read more

Called to get a quote for a repair, they man in dispatch was condescending, rude and disrespectful. NO THANK YOU! read more

Safe and Secure was able to answer questions over the phone that prevented a costly ($150-600) call out. Not only did they help me fix my problem they gave me recommendations on new companies better than the existing one I am using. Great customer service. read more

Went in to get a couple of keys made. These guy's had me in and out in less than 5 minutes! Lots of cool safes to check out in the lobby. Very cool and friendly dog named Charlie came out to greet my 5 year old daughter with a doggy kiss! I was very satisfied with the service I received and will be back when I need more keys made or locks for the house. read more

I'm impressed with this business, good customer service, fast and the price is fair. They are honest, you can trust for any key needed. I bring in the camper to make key I lost, the guy in the wheel chair I didn't catch his name, get it done in 10 minutes. Thank you guys, best wishes for your business read more

We had issues with the key tumbler on our elderly Toyota Avalon. Our mechanic strongly recommended this business to address the concern. My wife went and felt they took great care and concern to remedy the problem. What was impressive is they gave her a simple solution to the tumbler problem that could get us by for a few months to even a few years. And if the problem persisted they would certainly repair. I am grateful for their honest approach to business and kindness and concern in how they treated my wife. Great job guys. You earned our business. read more

I found this shop via Home Depot to Hanks Hardware and finally to them. If you have a unique key and don't want to run around town looking to have it cut, this is the shop! The employees are GREAT and will go the extra step to make sure your happy. I had 4 unique keys for RV, Bike Rack, and some pad locks I needed to have copies made. Safe and Secure have LOTS of Key Blanks on their walls...... Easy to find and they have safes of all sizes for your needs and key accessories. When i need more keys to be made I'll start here first! read more

Extremely pleased with the service. He was so kind with my two dogs. He did just what we needed and completed the job to our satisfaction. You can trust them to do the same for you.. I highly recommend them and will use them in the future if needed... read more

Excellent. They had keys no one else carried. Fast efficient service. I bookmarked it for use in the future, so should you.

After locking my phone inside my house, had to enlist help from strangers to call a locksmith. Initially had another locksmith come out who claimed, "the internal mechanics are broken, I'm going to have to drill it out. It'll be $299 to do this, ok?", No! Had them leave and called safe and secure who showed up very quickly and opened the house WITHOUT damaging the lock! Thank you Daniel!!! You turned my horrible day into at least a manageable one. Much appreciation! read more

Amazing customer service when we called about being locked out of our filing cabinet. They came at an orderly time, and communication was strong. Our locksmith Chris was incredibly kind, quick, and orderly. He kept us updated and kept everything simple. I can't recommend enough good for him! Thank you for your help!! read more

These guys are awesome and helpful! I needed a key for a latch on my boat and went everywhere in the IE, no one could do it for under $90 saying they needed to come out to the boat. These guys did it for $4 and the key works perfect! Took about 5 minutes! read more

Called yesterday for service to be done today. Told technician that it would be difficult to reach me as there is limited cell coverage. He never showed. As I am waiting at our home for 2 hours for Safe and Secure to show up, I called from a neighbor's landline and left a message. I was then called and told that since he could not reach me, he scheduled another appointment. With so many other options around, don't use Safe and Secure!! read more

I came in here after going to Honda of Temecula to cut a blank after market key for me. The dealership gave me the BS reason that it will ruin his machine to cut a blank after market key. Well, these guys cut my key with no BS and not expensive at all compare to stores that i've asked. I will definitely be back at this stock if i ever needed any of my keys copied or if i have any lock out problems. Thank You! read more

I have to say that these guys were very attentive, they have the best pricing in town, and their work is excellent. I joined Yelp just to be able to write this review for them. read more

I fail to see why so many 5 star reviews from this place. Came in to get couple keys copied. The semi bald headed man at the counter was very rude, no "hi" or "welcome" when my girlfriend and me stepped in. Instead we were greeted with a "what do you want", well ok there. He copied the keys quickly, ill give em that. After getting the keys cut i said thank you to him and got a "yah whatever" back. Honestly better off going to self serve cutting machine like ones in walmart, least they wont treat you like crap! read more

Brought in a couple Keyport blanks to be cut from originals, not sure whether or not they cut them. The guy was unfamiliar with them; said he's cut them with no guarantees but for FREE! Service was prompt and customer service was great. Will be back for all lock/key needs. read more

I have been coming here for years. They do all my lock & safe work. The team is very knowledgeable and teaches me something new every time (I Love That) The showroom is awesome and there are tons of safes and knick knacks to choose from. Tell them "Scott" sent You and You might get a Deal LOL ;o) read more

Excellent service. We had an interior deadbolt lock installed (not visible from the outside), a second deadbolt on our home office, and the entire house re-keyed so that one key fits all plus five keys made. He did an excellent job and the keys work very smoothly which is not always the case. He had all the right tools and did the job right the first time. I think his price was competitive although I didn't get other estimates but he was here a long time. I recommend this company. read more

This company has been in Temecula and worked in the town and surrounding areas as long as I can remember, and I've been here for 37 years. Great owner! Wonderful employees. You can trust all of them to come and work in your home and to do a great job and give you the best price available. I have had them do lots of things, and when I suggest things they actually will tell me which is the cheapest way to go! Now that is honest and someone you want to keep in your phone book! Love them all! read more

Mike was so nice!! My kids were locked in my car and he was willing to come right away to help me out! Great customer service!

Great business for locks, keys and safes. Great service. Well stocked with key blanks.

I took in a fire safe in which the key had broken off. They solved my problem and were so nice about it- super reasonable price, too. Nice people!! Will definitely go back with any lock/key needs! read more

Jermey is very professional and his office is so clean! I would recommend this lock smith to anyone!!! Extremely please with customer service! read more

Was about to spend 1000$ at the dealership and then we got referred to go here and only spent 100$. Craig took his time and didn't stop until the job was done. Dale the owner was very nice as well. Thank you so much!! read more

Been trying to find someone who would be able to make a copy of my Kawasaki motorcycle key. Another company wasn't able to make one after several attempts. But no problems here! The man made me two copies like I asked and got them on the first try. Highly recommended! Thank you! read more

Great customer service and quick to fix my lost key issue. Brought in my truck right before 5pm on a Friday and they had no problem helping me. Thank you now I can keep my belongings safe and secure again. read more

Excellent customer service! I went in on a Saturday. The shop was temporarily open by appointment only. Another customer had already called and said the owner was on her way. When she arrived, she apologized for the inconvenience. She informed us were out due to illness, but she would call all of the local locksmiths to see if they could help. When she couldn't get a hold of anyone she took my information and asked if I wouldn't mind picking them up on Monday. They called first thing Monday morning to let me know that the keys were ready for pickup. They ended up giving what I would consider a generous discount for my trouble (I assume). Safe and Secure went above and beyond anything I expected. It's nice to know that businesses like this still exist! read more

Rekeyed a set of doors and was out right away. Jeremy was very quick and courteous and we will certainly call these guys back for any home or business lock work. read more

Had key fobs programmed for car. Great price and got it done quick. Will use them again for any of my vehicle key programming.

Good place to have your keys made. In the past, I ordered some specialty keys-they went out of their way to find them and order them in for us. One particular key, they were unable to locate. The owner actually made the key for us! Who does that kind of service? I know why they have been around so long, they do a great job! read more

I had S&S rekey a new electronic lock in their shop. Get home and found the user guide was with the codes was not in the box. Another one hour round trip to pick up the guide, which was originally in the box. No I'm sorry or anything. Not a happy customer read more