Butch&#x27;s Place

I Purchased, that means paid in full, an engine. It was coming from California to My town in…read moreOregon. The day before it was to be delivered, the delivery driver calls asks if I can go pick it up in Portland 3 1/2hrs away. No! I can't My truck has no engine and I paid for it to be delivered in My town. The next day I go to pick up My engine in My town and they said they sold My engine to someone else because I couldn't go 3 1/2 hrs away to pick it up. I paid for the engine and waited 10 days for it. And they Sold it??? How is that legal?

From the owner: LKQ Corporation is a leading global provider of alternative aftermarket, recycled, salvage and…read morespecialty automotive parts and accessories, for recreational, commercial and performance vehicles.

CTS Tires, Inc.

This place has great products at reasonable prices! They will do free tire rotation and even do oil…read morechanges, now. The staff are efficient and friendly! They don't offer "free beef" or a credit account, but you can sure get US made tires at low prices!

AutoZone

After a very stressful few days I went in to Autozone for the parts needed to get my primary…read morevehicle on the road again and I was helped by Solomon. I cannot express the great service, and it helped alleviate my anxiety immensely. Solomon's expertise and reasoning went above and beyond what most stores offer, so here's a special thanks and shout-out for a job well done!

Baxter Auto Parts

Staff are not helpful and they don't stock basic merchandise. This has been our experience for the…read morelast two visits. Will NOT be going back!

From the owner: Your family-owned Redmond, Oregon Baxter Auto Parts store at 526 NW Greenwood Ave is known for…read morehaving knowledgeable staff ready to help find the parts & accessories you need in the brands you trust. We offer free battery testing, wiper blade & bulb installation, & check engine code scanning. Join the many loyal customers who have trusted us for competitive pricing since 1936.

Hagemeister's

(2 reviews)

My granddaughter has a 2004 Suzuki XL7 and she was having trouble with some alternators that were…read morenot working correctly that she purchased online. I had previously used Hagemeister's on a Nissan pickup and they solved a problem with an alternator that wasn't charging my battery correctly. Once again we were amazed at the level of expert same day service and the quality of professionalism from Bill Duncan and staff. Thank you from Lee Roseno and family

Super helpful and isn't afraid to share knowledge. Affordable and super customer service. Old…read moreschool business values. Definitely my go-to for batteries and alternators.

Walmart Auto Care Centers

(2 reviews)

I ordered tires for my Bronco from the Walmart Auto Center in Redmond, Oregon, and scheduled an…read moreinstallation appointment. They took payment immediately -- then canceled the installation two days later without explanation. After rescheduling, they canceled the entire order. Hoping it was a fluke, I placed the order again because the price was good. Set another installation date. Canceled again two days later. Then -- ironically -- I was notified the tires had arrived and I should schedule a pickup. I didn't want to pick them up -- I wanted them installed. I went to the store and asked if they could install the tires right then. At first, I was told no. When I asked to cancel the order, they suddenly could install them. So I left my Bronco and was told it would be ready in 1.5 hours. Guess what? 1.5 hours later, they called me to say their machine couldn't install the tires because of the size. I returned, got a refund for the tires -- but they couldn't refund the installation fee at the store. Now I have to call a 1-800 number and chase down my own money. This entire experience was a circus of incompetence, poor communication, and wasted time. I will never go back to the Walmart Auto Center again -- and I strongly recommend you don't either.

This place is a joke. Do not waste your time trying to get anything done at the Walmart auto…read morecenter. 2 days in a row I had oil change appts get canceled. I finally made an appt that didn't get canceled, I brought my car in at 3 and waited for 2 hours. When I came to check on what was taking so long they said they haven't even started.

All American Canopies

(2 reviews)

STEER CLEAR! I ordered a canopy 4 weeks ago. Last week I made the 30 minute drive to their…read moreRedmond shop to have it installed. Not long after arriving, they called me and said that the manufacturer sent them the wrong size canopy. Well, I dug deeper and called the manufacturer. Turns out my speculation was correct, it was not the manufacturer's fault, it was ALL AMERICAN CANOPIES' fault. So, there's one lie. Next, I get a call from the store manager (the manufacturer called him, upset because he placed the blame on them), and the store manager, Craig, told me that it was MY FAULT for telling him the wrong size truck bed. WOW. If I'm going to purchase a canopy, I'm quite certain that my number one priority is knowing the size of my truck's bed before ordering! I got a full refund of my deposit and am moving on to another vendor. Stay away from this place at all costs!!

These people are without a doubt the worst liars and thieves in the market today, and it's a wonder…read morethey can survive on such an absence of integrity. They completely screwed up my order for a simple canopy, then lied about it regarding available sizes after the botch up was installed. I much later called the manufacturer directly and found out everything these sleazes said was a bald face lie. Having made the mistake and then having me try to get the cap replaced with the correct model after being charged over $3,200 for their mistakes only led to them digging in and not fixing their mess. Then the only "fix" they offered was to modify the rear door to a single gull wing style and charge me another $600. I then had to take this to small claims court which so far has done no good due to their consistent lies to the judge. So, I'm now out almost $4,000 and no resolution in sight while they happily lie their way to the bank. I had to get a full replacement from another local company and they did exactly as I asked rather than going out of their way to screw me. These jackals will lie even if the truth works better, from all their actions to date. They have made a joke of any due process in court and I'm amazed that our system is that flawed that it can't enforce a simple fraudulent sale for a consumer. If you are ever needing a canopy or any other SUV accessory, do yourself a huge favor and find it ANYWHERE ELSE, but don't get stung by these thieves.

Oscar's Auto Repair

4.6

(64 reviews)

I will repeat what others have said honest and reliable! Reasonably priced for today's…read moreoverinflated costs. They have done a solid job on an old vehicle that had numerous issues. They respond quickly with texts and calls with informed responses. Good mechanics are hard to find and we're grateful for this shop.

We were on vacation and had a serious issue w our water pump…read more Dealerships could not help us due to no slots, but oscar's was willing to squeeze us in and did a solid repair job (took the whole day on Saturday). We were so greatful to be able to have our car repaired before leaving to go back home. We felt the price charged was a fair price given what they would have charged at the dealership! Muchas gracias to Oscar and his team! We need more honest small repair shops like yours!

Redmond Auto Service Tire Pros

4.3

(38 reviews)

Redmond Auto Service Tire Pros has become our go to auto service center. We have been taking our…read morevehicles there for at least three years. I trust them for all my routine services and the regular tire change over. The people are the best and their prices are reasonable.

I'm always greeted in a professional and friendly manner by the staff. They provide honest…read morediagnostics and reliable service.

Redmond Brake & Tune

4.5

(8 reviews)

Brian (owner and main mechanic) is very knowledgeable in repairs many brands of cars. He replaced a…read morestrut on my 2002 Lexus for about 1/2 the labor that the Toyota dealer quoted me. Brian is on the board of local mechanics school in Bend and was recommended to me by the a friend, Ken Mayes, who teaches auto mechanic classes at COCC. Students in the auto mechanic school spend time being mentored by Brian. https://www.cocc.edu/directory/departments/auto.aspx

I performed a spark plug change on our 2004 Toyota Sienna minivan. With a transverse mounted…read moreengine, Toyota quotes 6-8 hours of labor for this spark plug change. I performed it myself, but then noticed that the engine ran rough. I am new to town and didn't know who to go to. I called another shop and they couldn't get me in for over a week. I asked that shop for a recommendation and they gave me Brian's number. He got me in within HOURS. He saw right away that I had some mechanical knowledge. He worked alongside me to find a misfire, identify the cylinder, and then told me how I could fix it myself. Absolutely reasonable and honest. I will be a customer for life!

Mark's Auto Body

(10 reviews)

Super impressed with the service and work I received last week at Mark's Auto Body. Beginning with…read moremy first contact- I emailed to find out about scheduling a repair through insurance and had a response from Shane within about 15 minutes. I had been dreading scheduling this and he made it so straightforward and simple. I dropped my car off on a Monday morning and my rental car was ready for me to borrow for the time my car was in the shop, the office was organized and clean and friendly. Three days later, as estimated, they called to say my car was finished and ready for pickup. The work they did to repair my minivan's rear bumper and lift gate from a rear end collision is flawless and they also repaired a side mirror for me (unrelated to the insurance work) at a super reasonable price. I was impressed that they also washed my car and vacuumed inside so it was all fresh and sparkling. Definitely recommend this shop, they made everything so easy and exceeded expectations in every way.

Thanks to MAB and especially Jeff for making this process so extremely easy!!! Being a woman I was…read moreworried there could be chance of being taken advantage of, but instead I was completely taken care of. Their customer service is amazing, their work is outstanding and the speediness of the entire job from start to finish was super quick. They had my car back to me after a day and a half of work and it look fantastic.

Limitless Auto Body

(6 reviews)

These guys are the real deal. They are honest, fair and straightforward, and you can talk to the…read moreowner who is a real mechanic, not just someone who fills out paperwork. Highly recommended.

They did a fantastic job on my Jeep Cherokee! It looks brand new. They do an amazing job…read morecommunicating through the whole process. I truly appreciate everything they did!

Litsis Towing