Super impressed with the service and work I received last week at Mark's Auto Body. Beginning with…read moremy first contact- I emailed to find out about scheduling a repair through insurance and had a response from Shane within about 15 minutes. I had been dreading scheduling this and he made it so straightforward and simple. I dropped my car off on a Monday morning and my rental car was ready for me to borrow for the time my car was in the shop, the office was organized and clean and friendly. Three days later, as estimated, they called to say my car was finished and ready for pickup. The work they did to repair my minivan's rear bumper and lift gate from a rear end collision is flawless and they also repaired a side mirror for me (unrelated to the insurance work) at a super reasonable price. I was impressed that they also washed my car and vacuumed inside so it was all fresh and sparkling. Definitely recommend this shop, they made everything so easy and exceeded expectations in every way.

Thanks to MAB and especially Jeff for making this process so extremely easy!!! Being a woman I was…read moreworried there could be chance of being taken advantage of, but instead I was completely taken care of. Their customer service is amazing, their work is outstanding and the speediness of the entire job from start to finish was super quick. They had my car back to me after a day and a half of work and it look fantastic.

My insurance agent suggested that I get a quote from Unique Collision Center to repair the crash…read moredamage on my car. The woman behind the counter immediately referred me to Andrew Morris to prepare a quote. He did a serious inspection of the damage, took several photographs, informed me that there might be invisible damage they they could discover while doing the repairs. He then proceeded to prepare a written quote. I was impressed with the professionalism of the inspection and the quote. The quote was reasonable; but, was missing a couple of critical elements. I seriously considered using Unique Collision Center for repairing my car; however, the insurance company and I agreed to use another shop.

After going to several shops to get quotes from a rear end collision. I came upon Unique Collision…read morebody repair in Redmond. I was was greeted and given prompt service. I was quoted a price that was very fair. They worked with an insurance company that was trying to negotiate a rock bottom price. The ussured me that they would work with the insurance. I mad an appointment. I was impressed with the community involvement displayed on the walls for donations and support for FFA and schools. I was given a Date for completion. It was met. The work done was outstanding. I was short 200 dollars between what the insurance would pay so I expected to pay the difference. Their reply was not to worry about it. I can't recommend this business any higher. Simply an asset to the community and a very well run business. Thank you Unique Collision.

I have nothing to say but excellent things about Smith Rock Auto body shop, whom I've used several…read moretimes over the years for all of my auto body work. Their work is quality, and I dont mind driving from Redmond or Madras for their quality work! They've always performed the work I requested, and do a great job communicating with the insurance companies to give feedback and full explanations on why the estimates were what they amounted to. The front office ladies are prompt about communicating with me and letting me know where they're at in the repair process too. Forget where you live, get your car towed there for service you'll be happy with upon completion.

Smith Rock Auto Body recently painted my 2017 Tacoma to repair Toyota's notorious paint fading…read moreissue. It turned out great with additional applications of clear coat. A big thanks to Dave and Dewey, the painter, who did a phenomenal job.

I took my car there and they said it was too old to work on. Then the adjuster tells me they have a…read morelousy painter anyway and then after that he proceeds to write a low ball estimate because they are a approved place by my insurance company.Totally ridiculous.Stay far away from this place.

The body shop stuck together a totaled truck at instruction of USAA. They had the loan and refused…read moreGAP payment. USAA is not military oriented only money oriented. Caliber Collision runs interference for USAA. They pocket money and my truck is glued together.

Rodney did a great job fixing the rip in my leather car seat. The repair looks great and the dye…read morematches perfectly. He also cleaned up all the other seats and they look like new! He was super easy to work with and very patient with my indecisiveness and my scheduling difficulties :). I highly recommend!

I purchased a 1997 Audi A6 thinking I would fix it up a bit and resell it. Its biggest drawback…read morewas the clear coat paint peeling badly on the drivers side doors. When I decided to keep it, I began a search for an economical way to repair that damage. A detail shop that didn't do such work suggested Automotive Aesthetics. They gave me the lowest price I'd been quoted and clearly outlined all the issues that might occur, like paint match with an older vehicle. I took the plunge. The outcome was beyond my expectations and done in only 2 days. I'd use them again without hesitation. I am most pleased.

My insurance agent suggested that I get a quote form Crash Champions Collision Repair Fifth Street,…read moreRedmond OR. A woman came out to the parking lot, looked at my car, took some photographs, and told me that was all that she would do without an insurance claim number. I left feeling that this was a company that was not to be trusted. Three days later, I received an email with a low-ball quote that was insufficient in a number of areas. I immediately removed Crash Champions Collision Repair Fifth Street, Redmond OR from consideration for repairs to the crash damage on my car.

Crash Champions Collision…read more Had repairs done. They painted it wrong color and didn't match. Took it in, they agreed to repaint. Still not right color. They parked it in direct sunlught which hides wrong color trying to deceive me. I pulled it in parking space out of direct sun. Again paint did not match. First trip in we called on status, they said it was just painted and had to wait next day to dry and pick up. Second trip they painted it and said its ready same day. Didn't have to wait a day to dry. Obviously a con job. They didn't paint it the second go-around.

Very clean shop. Fast and professional collision repairs through insurance. They also do really…read moreimpressive custom painting and custom mods.

Took my car in and they had it for 5+ months he had to fire the mechanic because he did more…read moredamage to my car than what I took it in for. Once I got it back one day later I had to take it back because it wasn't working right. They said they fixed the leaks and problems to only have the car die one week later as I was driving to work. Had to have it towed (to another place this time) Another mechanic told me the work wasn't completed as Tim and Butch told me it was. When we called and told them the damage that was done they didn't offer to correct it or give us our money back. They took our money, Kept the car too long, and are dishonest. Basically they butchered my car!

Absolutely don't take your vehicle here. They installed my windshield with the gasket upside down…read morecausing it to break. Tried repeatedly to have them take care of the issue to no avail. They wouldn't even return my phone calls, had to stop in the shop repeatedly to try and catch Butch. Had Cascade auto glass replace it and then was told I would be reimbursed. Clearly this hasn't happened and we are back to the not returning calls game. Unfortunately now I'll just be taking them to small claims for the principal of the matter. Zero integrity with these guys, take your business elsewhere.

I really liked the way this business is run. I scheduled my truck for an overnight bed liner. They…read moreexplained their process. Gave me a courtesy call to remind me of my appointment. Dropped my truck off. I received a call in the morning confirming my truck was done. They did an excellent job. No overspray anywhere. They walked me through the completed job going overall they did. Great service at a great price.

I would highly recommend Interstate Coating and Linings. They are professional and fast.read more