Your baby is seriously deprived if you dont register here. Everything for the chic baby…read more Everything can be monogrammed and they specialize in personalized blankets and velour baby robes. All the best brands: Sophie the Giraffe, Walcot Weavers, Fattamano, Mustela , etc. Many celeb moms have shopped here or received gifts from here, and the owner is a wonderful and fun lady and she takes so much pride in her work! www.elegantchild.com

We found this place by complete accident on yelp dince the owner foes mot have a store front .Teri…read morethe owner is so nice and accommodating. She even gift wraps for you. Make sure you call before you come since it is by appointment only. She custom makes and embroiders specialty gifts.

Just checked this place out yesterday, IT IS SO GREAT! They have some beautiful, cool, current…read moreclothes for girls, up to size 12 I think. I wasn't crazy about the boys selection, but definitely plenty to choose from for girls. All from really great boutique brands.

I came to Kids Club yesterday with my daughter and baby granddaughter. We bought two very pretty…read morelittle outfits for her. They were very reasonable in price and very unique. There so many items to choose from that I had a hard time deciding which pretty dress to buy. We also found some nice hairbows to match. They have a table with kid toys to keep children occupied while the parents shop. The salesperson was very nice and helpful, too.

My experience today started out with zero stars and a pledge to never shop at Zara again, but it…read moreended well. I tried to return shoes I had bought online months ago. An unfriendly cashier with long brown hair told me I could not return them since it was past 30 days. An employee (brunette/blonde streaks/hair clip) who was working a separate register piped up to say the same. I very politely asked for a manager because my online search had showed it can be up to each store to make an exception, and I had compelling personal reasons for the delay. I thanked them both. I spoke to a fill-in manager named Ariana (sp?) who gently told me the return wasn't allowed. I said I understood and thanked her. When I went to try on clothes, I heard the second cashier who had moved to the dressing room, tell another staffer how "rude" I was! I came out and said I could hear her badmouthing me. She repeated that I was rude. I said I had treated her with respect. She then said, "Well, you were rude to the other cashier!" She refused to give me her name, so she would have no accountability. A little later, I heard her say to the same dressing room staffer, "I'm glad I stood my ground with that rude customer." I've never been treated so poorly in my life by a "customer service" person especially at a company where I've spent thousands of dollars. Fortunately, Ariana witnessed the dressing room exchange, apologized, and unbeknownst to me, told the manager what happened. Carolina found me to apologize profusely and rectify the situation. She handled a worst case scenario very professionally with understanding and kindness. She was recently transferred to this location. Given the uniformly negative reviews, I sincerely hope she can make positive changes.

The staff is incredibly rude and disinterested. If you don't like people, don't get a job in…read moreretail. It's not that there's a shortage of people to hire. I go into a Gap store and everyone is kind and greets me. Not so at Zara. I'm so turned off that I will never shop there. I don't feel welcome. The store manager needs to open his or her eyes or be retrained. It's sad.

This location is a high-volume store so they carry styles that other stores don't…read more Kim is always very helpful & very sweet. Butterfly & froggie collections are too cute!

This place is a hit or a miss. They have great sales if you know when and how to shop there. Their…read morestaff, however, has really gone down hill lately. They've always been somewhat snotty but at least, in the past, they were very willing and eager to help. Now, they just act bothered that you're in the store, especially if they sense that you're shopping the sales. The last few times I was there it took several minutes before someone acknowledged my presence in their empty store. One time the sales person didn't even acknowledge me at all. However, not all of the employees are impolite- a few of them (mostly the managers) are very helpful and courteous. I'll keep shopping here despite the help because the clothes are cute, great quality and they have great sales.

This store is such a neighborhood gem. I have shopped here a few decades and somehow it just keeps…read moregetting better and better. The girls are so helpful and it is so refreshing to shop at a store with customer service. Not overbearing and always helpful if I need something. They carry trendy brands but also great every day pieces that have lasted me over time. I love this store!

Went to Sugar back in the day before I moved away. The customer service is the best! They help me…read morefind stuff I look super cute in that I never would have thought to try. I feel more put together thanks to Sugar!

I've shopped M Frederic for years, and have never been disappointed in the quality, styles and…read moreselection. Their sizing is accurate and I love the distinctive selection of clothing, even adorable baby and children's clothes. I've always gotten more than my fair share of 'bang for the buck' in compliments and how well the clothing holds up. Love that there are so many M Frederic locations now

This store is so nice! The sales staff is not only friendly but extremely helpful and makes the…read moreshopping experience truly enjoyable! Highly recommend this store!

The customer service here is beyond average! They, yes they went above and beyond with customer…read moreservice!

Service has changed for the better! I called to see if toddler snow boots were in stock and they…read moreheld on to a pair for me. With the rain we had a last minute trip planned to go sledding. 'm not sure if she was the manager but she was super helpful. The clothes were organized well and everything was clean. They didn't have a second pair of boots for my older child but she recommended a few places that would have snow boots. About 10 minutes later I got a call from the associate that she had found the size I needed and she'd hold a pair for me. I was shocked at how she went out of her way to help me. I'll be doing a lot more shopping there from now on. The prices are great and the clothes are just as high quality as everywhere else.

My first time at this mall and it blew me away with how spacious it was…read more I love the entire structure of the mall. From decor to detail of the entire space. They had handful of stores I usually shop at.

I am writing to file a formal complaint regarding my family's experience at the Build-A-Bear…read moreWorkshop at The Oaks Mall. My four-year-old son and I visited the store to celebrate his birthday, a tradition we have enjoyed every year since his first birthday. What should have been a joyful surprise became one of the most disappointing customer service experiences I have ever had. When we entered the store, the first sales associate asked when my son's birthday was. I explained that his birthday was June 29 and that we were still within a month of his birthday. She responded, "As long as it's in the month of July." I explained that it was within the past month, and she immediately told me that was not allowed and that I would have to pay full price for the birthday bear. I politely asked, "You can't just honor it?" She walked away to speak with someone I presume was the manager. When she returned, she told me they would honor the $4 birthday bear, gestured toward the eligible bears, turned around, and walked away. She never came back. My four-year-old son stood there waiting, excited for what was supposed to be a birthday surprise. We were left standing without any assistance until another sales associate finished helping another customer. I finally had to ask, "So, is someone going to help us?" The second associate looked confused, looked around for the first employee, and then stepped in to help us. I want to recognize that this second associate was exceptional. She immediately made my son feel special by giving him a birthday badge and enthusiastically celebrating his birthday. The associate who stuffed his bear was also warm, patient, and kind. Their professionalism helped salvage part of the experience, and I am grateful for the care they showed my son. By that point, the excitement surrounding the birthday bear had disappeared. I no longer wanted to continue discussing the promotion after the way we had been treated. Instead, I let my son choose a full-price Chase bear because I wanted to preserve what remained of his birthday celebration. As we were finishing our visit, the original sales associate returned and asked the other employee whether she had collected our name and email "for the birthday bear," despite clearly seeing that my son had selected a full-price Chase bear instead. She continued questioning the other employee while glaring at us. Her demeanor throughout our visit was hostile, dismissive, and unwelcoming. I left the store feeling embarrassed, humiliated, and deeply saddened. What troubles me most is that I watched other families receive warm, attentive, and courteous service while my family was treated differently from the moment we entered the store. Based on the totality of this interaction, I believe we were subjected to discriminatory treatment. While I cannot know the employee's personal motivations, I know how my family was treated, and it stood in stark contrast to the treatment other customers received. As a Black mother, I should not have to wonder whether my race influenced the level of respect and service my son and I received during what should have been a joyful milestone. This annual Build-A-Bear visit is more than a shopping trip. It is one of our family's birthday traditions. Since my son's first birthday, we have celebrated by making his birthday bear together. Those memories are incredibly special to us. This year, one employee's conduct overshadowed what should have been another cherished memory. I am requesting the following: A thorough investigation into this incident, including interviews with the employees who worked that day and a review of any available surveillance footage. Appropriate accountability for the employee whose conduct resulted in this experience. A written apology from Build-A-Bear acknowledging the way my family was treated. Confirmation of the steps Build-A-Bear will take to reinforce its commitment to equitable, respectful customer service for every guest. I chose Build-A-Bear because your company represents joy, inclusion, and creating lasting memories for children. My son deserved to feel celebrated on his birthday. Instead, he witnessed his mother being dismissed and ignored during what should have been a happy occasion. I hope Build-A-Bear will take this complaint seriously and respond in a manner that reflects the values your company publicly embraces. I look forward to hearing from you regarding the outcome of your investigation.