AUTUMN IS THE BESTT!! Dyed my hair calico w/her and she was super sweet & very talkative (in a fun way, loved the stories). She was super accommodating to my requests to change up some colors (even despite having to go through the tedious process of adding more bleach and dye) & you can tell she genuinely wants you to walk away happy w/your haircut!! Felt comfortable voicing my ideas throughout the entire process. Def would 100% reccomend, my hair turned out exactly how I wanted it to!! read more

I had such a great time with Sandy. She made me feel super comfortable and she is super friendly and welcoming as well. She's always helpful and answers any questions that I have. I trusted her seeing she has a curlier hair pattern like myself. Great service and great hair, definitely recommend her. read more

Lauryn is a magician at gray blending and absolutely worth the drive and the investment! I had a full gray blending done and I am 100% happy! The salon itself has easy parking (off street and free), salon staff is very friendly and welcoming and the vibe is open, and airy with a artsy twist. Highly recommend! read more

Sandy is amazing. She's kind, friendly, and incredibly talented. I found her on Instagram and she was quick to respond to my inquiry and answer all of my questions. She helped my mom with a color correction and grey blending, and my mom was nervous because Spanish is her primary language and this was a big change for her. Sandy was so patient and welcoming, and made her feel completely comfortable. My mom's hair looks amazing and she's excited to keep seeing Sandy. Sandy also helped me with partial highlights to blend my greys. I was nervous because I have very fine hair, but she really listened to my concerns and gave honest recommendations on what would work best. I love my color and haircut, and I'm feeling so much more confident with my hair. Highly recommend Sandy! read more

Sandy gave me the exact cut I wanted! She was everything and amazing, caring, and personable. Describing to her the style and cut I wanted, she was honest about how it would suit me as in what I was looking for. I have a lot of hair and she really took care of me. The Butterfly Loft is a very trendy place and so hospitable. They offered coffee or water right when I walked through the door. Definitely going to come back to Sandy for this perf cut! read more

Butterfly Loft Salon and Spa - After... - Hair Salons Near Me - Encino, California

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Ask for Sandy!!! I came across her Instagram for an emergency hair appt. Luckily she was able to fit me in on a Saturday. I loved that she was very detailed with her questions before going In and when I went in on what I wanted and was very honest on where we can get to realistically without damaging my hair but still getting close to the goal. She also got my haircut spot on on what I wante , bringing my daughters to her soon for cut and color and I know they will love it to . Her head washed are amazing by the way !!!!!! read more

Butterfly Loft Salon and Spa - The after muchhhhh needed cut and color can't wait for my second session - Hair Salons Near Me - Encino, California

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I'm so happy with my fabulous hairstylist, Shantel! She really listens to what you want your hair to look like and the color you're wanting to achieve. She matches it perfectly. I show her a picture that I'm wanting and she makes it happen. I like the hair color that salon uses. I notice that I can go an extra week, or two without my grays taking over. Shantel is a joy to be around. She always has a smile on her face and a fun bubbly personality to match. I enjoy our time together while I'm getting my hair done with her. Thank you, Shantel. ;) Butterfly Loft Salon is very open and beautiful full of great energy. It sits on the 2nd floor of the building with lots ceiling to floor windows with a view of the famous Ventura Blvd. It's a fun place to go and everyone is so nice. Also, a shout out to Ashley at the front desk. She's always so helpful and so sweet. read more

Butterfly Loft Salon and Spa - ‍Hair by Shantel - Hair Salons Near Me - Encino, California

Autumn is the best! She's really knowledgeable and she truly understands Asian hair types! Shes great with alternative hair cuts/vivid colors as well as regular highlights/balayage! read more

I booked an appointment with Sandy, I asked for a balayage. She was very warm and welcoming, Sandy exceeded my expectations! I had a great experience I would definitely recommend and will be coming back. My hair turned out exactly the way I wanted it. Thank you Sandy! read more

Butterfly Loft Salon and Spa - Before - Hair Salons Near Me - Encino, California

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Highly highly recommend Sandy! I got a haircut from her but she can do anything color too. She asked me really detailed questions to get a sense of what style would work best for me. I wanted something layered but low maintenance but chic and she was able to accomplish exactly that! She also offers discounts for first time clients. The salon itself is also very nice -- tall windows and lots of open space read more

This salon is beautiful, clean and the staff was welcoming! But overall, the best experience I had was with Sandy! She really took her time with my hair and gave suggestions. I am amazed and in love with my hair! Her sweetness and customer service is amazing! I highly recommend booking with Sandy :) read more

Butterfly Loft Salon and Spa - Hair all over color and layers with blowout - Hair Salons Near Me - Encino, California

I have never given a review, but after the horrific experience I had with Sandy approximately 5 weeks ago, I decided to submit my review to warn others. I look at the hair cut she gave me and I cry every day. It will take months for my hair to grow out. For what she charged me, I should have many compliments, but people just stare at my hair. After 40 years of excellent stylists, I was stunned by my experience with Sandy. She requested photos prior to my appointment which should have told me it was going to be a problem. I should have realized when she kept asking questions about the style I wanted that I was dealing with an amateur. (1) I repeatedly told her I did not want my ears showing. (2) I also showed her a photo of a cut I did NOT want - a round, short bowling ball cut. That is the cut she gave me including cutting the hair around my ears to 1/3 inch. I was given a basic cosmetology school cut. She put 3 styling products on my hair and used a brush to dry it. My hair was flat and limp when she finished. I also asked her to put a few highlights in the front of my head. I have had highlights for 25 years and assumed she knew what I wanted. She said nothing. When she finished, I had a head of solid light blonde hair. Where were the highlights? I was in shock. I told her this was not the style we discussed. She just stared at me. I couldn't get out of there fast enough. I paid her $360, but when my credit card bill came a few days ago, she charged me an additional $18. Was this a tax or service fee? I was not told. I was so angry. For what I paid her, I could have gone to Sally Hershberger's salon or Beverly Hills. Finally, a hair cut and highlighting has never taken my former stylists more than 90 minutes. I was there for 4 hours. I am still recovering from this nightmare. If this happened to me, it has happened to others. As for the salon itself, I was there on a weekday afternoon. I did not see any other clients. It felt like a barn. Reception was polite. For 4 hours, a group of young staff sat in a corner loudly laughing and joking. It was very unprofessional. The entire vibe was creepy. read more

This review is for Sandy A I started seeing Sandy in October 2025, and since then i've been coming to her pretty regularly. She understands asian hair so well. She listens to what i want and politely gives me her professional opinion which gives me the best result. She gives the best and most modern haircuts. She knows which product works best for my hair type. i have the best time during my hair appt, we laugh our asses off, talk about serious stuff..highly recommend her! read more

SANDY is the best! She really listens and takes the time to answer all my questions and she's just an overall lovely person! I've never gotten so many compliments on my hair :) read more

Sandy is amazing!!! She did my color and cut over six weeks ago and I'm still receiving compliments. She really listened to what I wanted and I can't wait to keep going back! read more

I drive all the way from San Diego to have Autumn cut my hair ... It's a whole day excursion , usually around 7 hours of driving , just because since I had Autumn cut my hair when I was in the area I have no trust in anyone else's capabilities. Autumn is great at making cuts that make me feel me, she is super smart in making sure they grow out cute, she is the sweetest ever, and we have good conversations during our appointments. Absolutely recommend !! read more

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Autumn is the best! I have been getting my hair done with her for years now and she gets it every time. From vivid colors, balayage, haircuts, she can do it all. Could not recommend her more! read more

Sandy is my go to stylist here and wouldn't change her for the world ! She's amazing and super sweet + super knowledgeable of what she does and does it best! Definitely recommend and love the salon, environment and everyone here :) read more

Came across Sandy on instagram. She was so nice, and friendly. Kindly listened to what I wanted. She also took her time. Loved the way my hair turned out. She also provided aftercare instructions. Im glad I came across her. Will definitely be coming back to her. Book Sandy for your next hair service!!!! read more

My teenagers been trying to achieve this specific cut for a while with no luck. Someone referred me to this salon to see Autumn. I found her on IG and shot her a message after seeing her work. She was very quick to respond and super easy to work with on the scheduling. He is so happy with how his hair turned out and I am as well.... plus relieved! We finally found someone who listens Thanks Autumn!! read more

Butterfly Loft Salon and Spa - Haircut - Hair Salons Near Me - Encino, California

The salon is exquisite and clean. The receptionist was friendly. She checked me in, offered beverages, and had me wait in the lobby. I felt like I was checking into a 5-star hotel. Ella was the hairstylist who did my hair. She is very friendly, knowledgeable, and honest. Ella also offered me beverages and was very welcoming, making me feel relaxed and comfortable! She did a complete head-balayage hair dye job, honoring the new client's discount price. My hair came out beautiful! I'll be booking her again! Highly recommend Ella and this salon as well! read more

I should have known that this would be a bad experience. Chantel kept changing my appointment 3 times. She was late by 30 minutes. So finally she cut my hair and she cut it wrong. I asked for it to be layered and she cut the length ok but she gave me bangs. It cost me 90 bucks . I do not recommend her or the shop. I gave one star because I can't give zero. read more

I love my hairstylist Sandy. I trust her with my hair no matter what.. I love her work and love how she takes her time to make sure you get what you asked for. She's amazing 1000% recommended! read more

Butterfly Loft Salon and Spa - Hair Styling - Blowout - Hair Salons Near Me - Encino, California

Sandy is a wonderful, talented hairstylist. My hair was turning brassy and she gave me a full head highlight to bring back my blondiness. Sandy took the time to discuss what I was looking for first. She really takes her time with your hair using toner and conditioning so it feels very healthy afterwards. And she gives the most amazing head massages!! My haircut after the highlight was perfect and a nice refresh! I highly recommend Sandy. She is warm and personable and your visit will be a pleasurable one! read more

I have been going to Autumn for quite some time now and she's just THE go to girl. I can't think of going to anyone else. I have thick Asian hair and I have done all types of color and cuts with Autumn. For any of my Asian girlies who love to do fun colors or just change it up, other hair stylists may not be so experienced with the stubbornness of our dark hair and not get us to the color we want or if they can get to the color, it costs the health and feel of our hair. I have not had that experience with Autumn, she always prioritizes the healthiness of my hair and will be clear and transparent about the process that needs to happen and can give her expert advice if she thinks an end of product may risk the longevity of my hair. She's been able to pull off some gorgeous colors for me! I constantly get compliments when I get my hair done with her and I always leave happy. If you're thinking of getting a simple cut that compliments your face shape, getting a balayage, or jumping into some cool hair colors, Autumn is your girl! read more

Sandy A. is great! Took my daughter in for a haircut, she was patient with her and listened to what she wanted. My daughter was beyond happy with her cut! We will be coming back for more of her services. read more

Sandy A, was so sweet and welcoming from the moment I sat in her chair! She did an amazing job with my balayage, the color came out absolutely beautiful and blended perfectly. She really listened to what I wanted and made sure I was comfortable. I left feeling so confident and happy with my hair. Highly recommend Sandy if you're looking for someone talented, professional, and genuinely kind! read more

I found Sandy through her instagram profile (@Sandyazucenax) and decided to book with her after seeing all the different kinds of hair types she's worked with and the beautiful results. I was able to upload 3 inspiration photos when booking so she already had an idea prior to the appointment and then I asked for a U shape with face framing layers. Sandy was so sweet, always making sure I was comfortable and if I needed anything. She's well experienced and my hair turned out exactly as I hoped! I am SO in love with my results and so motivated to actually maintain my hair this time around. The salon itself was very nice and clean and there's plenty of free parking. Definitely go book with Sandy!!! read more

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Autumn is the best! She gets my style instantly, I've done balayage, color, and haircuts with her and it's always perfect. I even drive from Santa Clarita just for her! read more

Jennifer B. is the best! She always gives me the best cuts. She knows how to work with wavy/curly fine hair and understands what styles are going to help bring out your natural textures. She's down to recommend what she thinks will work for your style, or knows how to bring your own vision to life. I haven't seen anyone else in years! read more

I found Sandy through instagram (@sandyazucenax) because I wanted to go dark from a blonde balayage. Her work was spot on and exactly what I wanted. She's super friendly and makes conversation, I felt very welcomed. She also recommended after care products which is very helpful. Will definitely be coming back. read more

Just got my hair cut by Hilary and I'm really pleased with the results. I had switched stylists because every time I tried to go to a regular salon they'd never get my wavy hair cut right and it always looked heavy on the bottom. Hilary offered me helpful tips on how to get my hair to look good at home and what products to use whether I air dry it or blow dry it. The salon is also very nice decor wise and is very clean and professional looking. Highly recommend going here to get your hair cuts read more

My hairstylist Sandy was amazing and sweet. This was my first time dyeing my hair and I didn't know what to expect. However, Sandy made me feel comfortable and she understood what I was going for. Overall, the experience was awesome and the vibe at the salon was very chill, everyone is friendly and sweet. Thank you again Sandy for my new look. read more

Butterfly Loft Salon and Spa - Hair Salons Near Me - Encino, California

My hairstylist Sandy did such an amazing job with bringing my hair back to life. She was very kind and patient with me and my hair request and doing everything possible to satisfy my hair color. I found out about this place through an Instagram Ad with Sandy's work. Her work instantly caught my eye and I definitely knew I needed to book an appointment with her. My overall experience was amazing and Sandy's vibe was very positive and friendly. She answered all questions I had regarding treatment and care. I will definitely be going back to do my second session. read more

I had my first visit here last week and have been loving my new haircut since then! Autumn was my stylist for the day, and she was amazing!!! She understood exactly what I wanted with my hair and I left really happy with the work she did. Definitely will be re-booking with her :) Additionally the location of the salon is really good, so much to explore around the area read more

Autumn was my hairdresser. She was such a kind soul and we had such a good time doing my hair. I went in with a fun idea to dye my hair half pink and touch up my top roots with some highlights. She delivered queens! Autumn did a great job, I will be back! read more

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Love coming to Shantel so much, she is AMAZING and so sweet and fun. However, I do have to mention that it's sooo hot in there and the AC is not strong enough at all. Especially combined with hair tools it can get super hot and uncomfortable. Hopefully they fix their AC!!! read more

Lauryn's (@locksbylauryn) has been doing my hair for the past 5+ years and I refuse to go to anyone else! She's amazing at what she does and the kind of stylist you just trust once you sit in her chair. I have naturally dark, curly hair but I wanted to switch my look and go full blonde. She could take my hair up to the color I wanted but was very upfront about making sure we did it in a series to not ruin my curl pattern. She's knowledgeable and very patient, so she answered all my questions and as she explained the process, I felt confident. With her expertise, I could keep my blonde curls for years! We even played with different shades and tones while I still had my blonde. I cannot recommend her enough! If you're looking to switch up your look or maintaining, she's your girl. You won't be disappointed! read more

This was my return to the Butterfly Loft after 10 years and it was a great surprise. It was refreshing to find another hair stylist, Autumn, referred by Alyssa (on Nextdoor) who truly listened to the type of haircut I was looking for. Autumn was able to fit me in at the last minute on a busy Saturday. She explained each step and also checked with me frequently if she should do more layering or shorten the length. I highly recommend Autumn as she is very personable, professional and is attentive to her client's requests. read more

i fear i can never go to another salon. the receptionists are always so kind and helpful! the salon is clean and staff is very lovely. i have been going to my girl Lauryn for 6 years now (my longest term relationship LMAO). she is so amazing, kind and is great with hair tips! read more

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