I went to Lenscrafters located at 160 Pavilion Pkwy Fayetteville, GA to get an exam and order a…read morepair of glasses.. At lenscrafters, They had an onsite optician to do the exam. I received the exam, picked out glasses and purchased them.. 10 days later they called and let me know my glasses and contacts were in. I went to pick them up and when I put them on, it was obvious that the prescription was not correct. The glasses were verilux so there were three fields of vision; far, center and close. The center and close are fine, the far or normal is blurry and fuzzy. I brought this to the customer service reps attention and was told to "Wear them for a week or two and see if that helps". So I did. Well, it didn't help, so I returned to the center and asked to have the exam and glasses redone under their unconditional guarantee. I was told at that point that there would be a $45 "refraction" fee to schedule another exam.. I was surprised at this, "My glasses weren't made correctly and you want to charge me another fee to fix it", I asked. I was told that that was the Dr's policy and if I didn't like it, I could return the glasses.. I told the customer service rep that I would rather them fix their mistake and give me the glasses I ordered, but they insisted on charging me a fee to fix their mistake. At that point, I returned my purchase and left the store.. I went to make another appointment at another place and was told I'm not eligible for another exam until 2021. Please note: I paid everything that they asked. I received a product that was not correct. I asked them to correct it and was told I had to pay more money. I returned the defective products. Now I need to go somewhere else and get the glasses I need, but I can't because the place that gave me the defective products took my benefits.

Dr. Thomas Lezaj has been my optometrist for many years. I trust Dr. Lezaj to monitor my health…read morehealth through comprehensive exams. All of my eyeglass prescriptions have been accurate and my corrected vision is sharp. Dr. Lezaj and his staff are kind and courteous at all times (in person and on phone). Wait time has always been under 15 minutes and last week I was seen within 5 minutes of my scheduled appointment time. I was in the office for my annual exam last week and had a chance to observe their infection control practice. The doctor and staff wore masks, social distancing was implemented, patients were required to wear a mask (masks provided if needed), and all of exam equipment was cleaned with 95+% isopropyl alcohol based wipes in my presence prior to my exam. Consistent safe and effective care, pleasant doctor and staff, and customer service that exceeds my expectations makes choosing Lezaj Eye Care, Fayetteville, GA a no-brainer!

If yall have ever watched the show called "A Black Lady Sketch Show", this office is a spitting…read moreimage and I love it! Kim and V (sorry I forgot your name) were both great, funny & engaging. I might switch my eye doctor and start coming here lbs

So this is an update toy previously posted review. The service and attention to care was top-rated…read more Doctor Leah McFerren is awsome and so relatable. She is very knowledgeable and breaks everything down in a way I'm able to understand. Eye care is so important to a healthy life..If you're in need a a great eye care doctor in the College Park area., you can trust Doctor McFerren...yes the glass frame are expensive but you don't have to pick the most expensive ones they offer. Another year has passed and I still Love Doc and her staff..They treat me like family and I appreciate that

From the minute I walked in, I felt welcome. The doctors & other staff were friendly, efficient &…read morehelpful. Happy to have found my new eye care specialists!

Dr Eichhammer is the bomb dot com! He cares about his patients and how he does his job and it…read moreshows---he is very informative throughout the entire exam and goes above and beyond to explain anything and everything you may have questions about. Genuinely the best care for your eyes right here!!!

Dr Mc Cullough is my new optometrist since my regular Doctor retired...He is very thorough and…read morepersonable and I trust him...The office staff is very friendly and the office is clean..I would recommend him to anyone looking for an optometrist is this area..

I visited Dr. McCullough for the first time last week and I think I've found my new optometrist…read more The ladies working in the office were very nice. Dr. McCullough was also nice and very thorough.

I think the eye doctor is great ! The front office staff is why I won't go back . Very rude and…read moredismissive paid almost $700 for glasses the rep was rushing me and didn't explain anything I felt as if she was trying to make a quota . When I went to pick my glasses up I was handed at the front desk not sat down to make sure they were great fit nothing and this was the same lady as well. I never went back and dealt with my glasses slipping off my face so I didn't have to deal with her . Wasn't a terrible experience but wasn't that great either .

Dr. Roberts handed me my eye glasses and contact prescription without signing it and spelled my…read morename wrong. He directed me to the Stockbridge Walmart to pick up a sample pair of contacts and then order the contacts if the samples worked out. He did not sign the prescription or print his prescribing number on it. it is a worthless piece of paper. This entire situation has taken me days on end to get nowhere. Do not use this Dr. He is worthless. Absolutely horrible.

I've been coming to DePoe for the past 8 years that I've lived in Stockbridge. I appreciate that…read moreit's conveniently located, they typically run close to on schedule, and I rarely struggle to get an appointment. I went in recently for an emergency appt. In atypical fashion, my wait was much too long. Two people who arrived 15-30 minutes after me were taken to the back before me (even though I arrived before my appointment time). I was told I was waiting for a room to be available so I'm not sure why my wait was so long. Once in the back, the appointment ran fairly smoothly. The doctor was able to explain diagnose my issue quickly and send in an eye drop prescription for me that cleared it up. It worked well enough that I was able to cancel my follow-up appt a week later. The office is always clean and nicely organized. The staff is usually pleasant.

They are snake oil sales people disguised as an optometrist. Today I saw SEVEN people from the…read moretime I walked in until I was able to leave. They make you pay for an "optional" exam because the owner "believes" so much in the necessity of the exam. Never again! I highly recommend avoiding this practice. Find a good independent practitioner! I would give zero stars if that was an option.

Dr. Nassar is a great doctor. I can see so much better since he removed cataracts out of both eyes…read more He has a calming voice and explains every step before he takes it. His staff at the Riverdale location are very nice. They have taken good care of me for a couple years now. His Cleveland Avenue location also took great care of me while Iris scheduled my surgeries. Overall it was a good experience. It always is.

Everything was perfect, the staffs were all nice. However…read morethe doctor was really mean to me. I know it is hard to communicate with masks on these days, when the doctor couldn't hear what I said, she can say "I'm sorry, can you repeat that?" instead, she said "CAN YOU SPEAK?!" I know the asian culture is you need to respect older so I passed on. But after that, when I was asking some questions, once again, instead saying "I'm sorry, can you repeat that?," she said: "I CAN'T UNDERSTAND YOUR ENGLISH! CAN YOU SPEAK IN VIETNAMESE?!" So this is how doctors treat their patients these days? I paid for the service to be treated like this?

What a wonderful experience my family had at IC Optique!…read more Dr. Kathy Samuels gave our family the best, most thorough eye exam we've ever had. She listened to any concerns or questions we had and addressed them all on a level we could all understand. She was patient and kind. Tim and Ashley were so helpful and offered suggestions on the proper frames that best fit our faces, as well as the best contacts for our individual lifestyle. We HIGHLY recommend this office, they are truly the best!!

Dr Samuel's is such a great Dr. she was attentive and very knowledgeable. She has all of the most…read moreup to date equipment, she took her time with my exam and explained everything. Her staff is friendly and attentive and I didn't feel rushed when trying on glasses . She has a wide variety of glasses in all price ranges. I'm really happy I found this place