Very professional very professional and courteous great staff. doctors were very knowledgeable and…read morewere very professional as well

This group is amazing. Doctor Kuang diagnosed the problem I was having in less than 10 minutes…read moreafter I had seen sixx other doctors, including another ophthalmologist who gave me eye drops and a prescription for new glasses. I can honestly say I have found my new eye doctor!

From the minute I walked in, I felt welcome. The doctors & other staff were friendly, efficient &…read morehelpful. Happy to have found my new eye care specialists!

Dr Eichhammer is the bomb dot com! He cares about his patients and how he does his job and it…read moreshows---he is very informative throughout the entire exam and goes above and beyond to explain anything and everything you may have questions about. Genuinely the best care for your eyes right here!!!

Dr Taylor is such a great and friendly doctor. He is very thorough in his job as an eye doctor, I…read moredefinitely feel like I'm being cared for as a patient. He's a great teacher when it comes to teaching a new contact lens wearer and is very patient.

Very friendly staff. Very efficient, no long waits. Insurance was explained thoroughly. Great…read moreplace!!!

Me and my family have been using Dr Fallas and buying glasses there for years. I just brought new…read moreglasses 2 months ago and decided I would get some cheap glasses on line to work outside in. They gave me my rx but refused to give me my pd - saying it was proprietary. I had always thought of him as honest and fair. Obviously I've seen a new side to him and will take my business elsewhere. He only cares about the money. Very sad

I love Dr. Falla and he is a good man. But after being treated rudely by one of his receptionists…read morethis morning when trying to correct a scheduling error that was clearly their fault, I won't be back. She was extremely rude and argumentative, kept shaking her head and making smacking sounds while trying to find reasons why it wasn't their fault, etc. when all I wanted to know is if they could fit me and my wife in, in spite of the error. I finally heard enough of her sarcastic and rude mouth and walked out. Wont be back. And their website doesn't allow you to leave any type of message for anyone other than the same people that we had the problem with.

This place stays busy and it is a decent place to get your eyes examined. The optometrist is very…read morenice and knowledgeable. My only complaint is I don't feel they have the best selection of eyewear. I will say I do not like glasses so my viewpoint is probably obscured somewhat. I felt that their pricing was quite fair compared to others. If you're just needing a basic eye exam along with glasses or contacts I highly recommend. I will add they do have some designer wear but not the collection I have seen at other establishments, that is the only reason for the 4 star.

The customer service was really good. Unfortunately I can't remember the name of the associate…read morethat assisted me but she was well versed in the options that were available to me and she answered all of my questions with ease.

Very friendly, courteous and helpful. A nice variety of frames. Erica helped with getting my…read moreinsurance straightened out. She is very pleasant and knowledgeable . Don't mind going into the store where one feels welcomed. Makes my day. CW FERG

Great office. Love the doctor. Eyeglasses were ordered and arrived sooner than expected. They also…read morerepair your glasses should something happen to them. Glad to have found them.

I can say to the doctors and the other staff is okay, but the people in bill and are ridiculous…read more They're charging before they even build an insurance company, which is ridiculous. And someone needs to really pay attention to that. I'm going to the media, justin farmer to get his help to get my money back that they overcharge me.I help met my auto pocket.And my deductible for the entire year, why was I having to pay eight hundred?And some dollars up front to have a cataract removed from my right eye that is totally ridiculous.No one could justify why these people or horrible when it comes to money . I had to go through my advocacy at the insurance company. They were trying to help me get my money back. Now, I was told yesterday by one of the representatives Melinda, that they submitted the payment, just put it back on my credit card. It's ridiculous, like I say you can't get any one upstairs to help. Watch this place. It's like a meat market. And I don't know how many people they've done like this. And cannot justify the charge.It is totally ridiculous.

I made a new patient appt the first of January with Dr. Bui. I arrived at my appt and was told by…read morethe staff that took me in the back that my eyes had to be dilated. I stated to the staff that I wasn't informed this would be happening and the staff says she would check with the Doctor to see if it had to be done. After doing so she came back and said yes that is a requirement. I asked why I wasn't told when I made the appt or the 3 other text messages I received regarding appt reminders. At this point I asked to see a manager and Lolly finally came. As I expressed, I should have been informed because I had to drive and if I had known, I would have had a driver and I had to go to work she began to laugh and did so throughout me speaking with her. She then stated she would ask if two other doctors could see me but came back and stated nobody would see me without dilating my eyes. I asked Lolly why this wasn't part wasn't of making an appointment process? Lolly stated she had to think about it but could reschedule me an appt. I'm livid because I waited several weeks for this appt, and losing work just sitting here only to be told to reschedule. I stated to Lolly at this point I want a refund, she tells me to have a seat and she would be back, also still laughing. They were quick to take my money when I came in the door but took a while to refund it. This is an unprofessional practice, and the management not aware of what is going on in the practice. This lets you know that this clinic has issues. I should have read the reviews before even making this appointment but went based on a referral.

Dr. Nassar is a great doctor. I can see so much better since he removed cataracts out of both eyes…read more He has a calming voice and explains every step before he takes it. His staff at the Riverdale location are very nice. They have taken good care of me for a couple years now. His Cleveland Avenue location also took great care of me while Iris scheduled my surgeries. Overall it was a good experience. It always is.

Everything was perfect, the staffs were all nice. However…read morethe doctor was really mean to me. I know it is hard to communicate with masks on these days, when the doctor couldn't hear what I said, she can say "I'm sorry, can you repeat that?" instead, she said "CAN YOU SPEAK?!" I know the asian culture is you need to respect older so I passed on. But after that, when I was asking some questions, once again, instead saying "I'm sorry, can you repeat that?," she said: "I CAN'T UNDERSTAND YOUR ENGLISH! CAN YOU SPEAK IN VIETNAMESE?!" So this is how doctors treat their patients these days? I paid for the service to be treated like this?

Was there any type of warranty or smaller service repair fees I can pay if my glasses need fixing?…read moreIt looks as if its just fallen out the plastic because the lil screw was stripped or something.. And now I have no way to get in contact with y'all??

Best optical place that our family has found. Great selection of frames. Our glasses were perfect…read morefor our vision needs. The staff is very friendly and top notch professional. The pricing is better than most shops. Overall, this is our choice, great place. Thank you