Communication , dropped of my vehicle one day before appoint and left it for a week no follow up on…read moreanything , and than I find out they haven't done anything and I need to go back to work I took my vehicle back and do not plan on coming back . This was the second time this happed also I tried to give the a second chance !!!

This is my second car I have bought from Greg- full disclosure Greg is one of my best friends. I…read morehave found him to be honest in business and friendship. I recently had some maintenance done here and his employees were all nice and respectful! I Would heavily recommend this car dealership and the Greg Hubler promise!!!

We called K & R to say we were interested in a car and Teddy answered and invited us to see it…read more They were really busy when we got there but we were greeted immediately by several friendly staff and while Teddy was on a test-drive, he had the car ready and already started, so we could look it over. As soon as he became available, he ran to us and was very friendly and knowledgeable. From that point on, he did everything he could to answer our questions and m ake us feel comfortable. My test drive with him was a great time, as he is friendly and fun! Best car purchase ever and I'm 61 (don't know how many cars I've owned, but it's a lot). I highly recommend Teddy and will go back to K & R again If I ever need another vehicle. Oh, I love the car! It was a fair price and though we went to 2 other auto sales, I'm glad we shopped at K & R in Auburn, ME.

Had a really great experience with both Ron and Kathy, they was reasonable, fair, respectful on…read morepricing on the vehicle that I purchased. Would highly recommend them if you're looking for a used car to purchase!

WORST SERVICE EVER! Never get a call back when told I would, Didn't put my breaks on right the…read morefirst or SECOND TIME,, never put the customer first! Bought my car from there and will pay it off soon but will not get another or refer anyone due to their unprofessional ways! My car needed two flex pipes to be fixed and the lady said "it's a muscle car it's suppose to sound that way" JUST TO GET A SALE!! Never let them fix your foreign car, they'll make it worst than what it was and postpone fixing it because "they have better things to do." Your only important when it come to getting the paperwork done then after the sale is final they don't want to hear anything else from your mouth!

From the owner: Used Auto Salesread more

Working with Tiger O. was a great experience, and the best news is how everyone helped me get what…read moreI wanted even though I was from out of town. They made me feel appreciated in the process, and were very helpful... plus I found super quality car at an affordable payment.

In a word, predatory…read more My fiancee and I went here after an accident which totaled her car to find a replacement. We had a good down payment, as well as a generous price range. The first sign something was crap was when we browsed the (tiny) parking lot for a full 15 minutes without anyone being visible, let alone approaching prospective customers. When we went inside, we were given quizzical looks by two of the staff who asked what we wanted. I bit my tongue on the response of "I'm here for spaghetti," and instead shared that we were looking for an SUV, preferably low mileage, and gave our price range. We'd seen something perfect online at Stoops just down the road, and wanted to shop around. The "salesman" listened to all of this with a sheepish look on his face. After telling us that they loved helping people with no or bad credit, or folks with bankruptcies, he told us in a quavering tone that he would need to run a credit check before he could tell us any prices. At that point I recognized them for what they were, bid them good day, and we left. Businesses like this scope out your income to see the maximum payment they can charge you, and are known for not only overcharging, but repossessing and reselling the cars to more vulnerable people. As someone who lived in an economically vulnerable situation for years, I find these practices immoral and inhuman. We went to Stoops, were approached immediately, and got a certified preowned SUV at a steal of a price. We highly recommend it.

I am retired after having spent over 40 years in the automotive retail industry. I believe that…read moremany years in the industry gives credibility to my experiences which I had with dealers all over the country since I had national responsibilities with a manufacturer who will remain nameless. Victory Honda in Muncie is the epitome of a dealership that meets and exceeds the expectations of potential buyers and/or parts and service customers! We do not live in Muncie but all our family's Hondas are not serviced anywhere but Victory due to the excellence of the service and parts departments. Every individual with whom I've had contact at Victory sets the mark for professionalism and customer satisfaction! Want or have a Honda? Be good to yourself and visit Victory Honda for all your needs!

Buyer beware! I bought a used van from Victory that came with a 5000 mile warranty. We were getting…read moreexhaust fumes in the van so I took it back to get taken care of. After 3 different trips, they were unable to fix the problem and inferred I was imagining it. I got under the van, found the issue and spent quite a few hours fixing it myself. I couldn't continue to breath the fumes. When I bought the van from them, they gave me a nice clean Carfax report. However, they gave me a report that did not include significant engine work they had done AFTER the report. If I had known I would never have bought the van. I won't deal with them again and would suggest you not buy a used vehicle from them no matter their "warranty."