Been a customer for years. Chris has kept my 26 year old car running well. Great service and…read moreexcellent work. I wouldn't use any other Mechanic

Chris is fantastic and honest. Very fair with prices. Would highly recommend.!!!!!!!!!read more

My old Ford van broke down and I had I towed to Jim's. Well they had it fixed faster I would have…read morehad imagined and for less than I expected. Danielle and her team are the best.

I can't say enough good things about Jim's. From the second I called, I knew I could trust him to…read morebe fair and do great work. He was patient on the phone and quoted me a very reasonable price. There were no hidden fees and he had my car back to me the next day.

Very friendly. Broke down. Took very good care of…read more everything. A+. Thank you Mdlfcr@g

I stopped in for a leaking tire and, having previously worked for an auto repair shop, I had the…read moremoney and wanted it done close to home for convenience. I couldn't believe that they had any customers left when I got the bill and had a chat with the young lady at the counter. They couldn't find a leak in the tire but managed to charge me forty four dollars that I later saw included disposal of the tire that was never fixed and still on my car. Then the junk mail and "reminders" started pouring in. I asked the woman what oil changes were up to now thinking , perhaps, $40 or maybe even $50. She explained that it's only $20 but once you included the price of the filter and the oil it was over $150.00. WAY overpriced racket that should have closed decades ago. I don't know why it's still there.

Knowledgeable friendly fast service! Would definitely recommend this service to friends!read more

I've been going to Congdon Auto the last 7 years and have not used any other mechanic since. Gary,…read moreScott and their top notch mechanics are honest, transparent and communicate with the customer every step of the way. They were able to fix my water pump / radiator within a day due to an emergency and I could not be happier. I Appreciate the people at Congdon Auto.

A local mechanic shop with a good business in car inspections…read more I was referred her by a friend and Chris's automotive repair for a Massachusetts car inspection and have had our inspections done here for years. The lines can be long for inspections, especially at the first and end of the month. There is a line for inspections formed by cones. The experience varies by who you get. Two of the older mechanics have been very nice. I did have on youth in the past who was a bit kurt and may have been having a bad day. The inspection was business like and efficient. There is a small area for the owners. The inspection area is for mechanics only. Tip: Have your registration and cash payment ready. This speeds up the process. There is a sign on the wall with the amount. My mechanic today was Romy (forgive me if misspelled), and he was professional, polite, and efficient. The inspection area is clean, organised, and the floor is well swept. The is a restroom inside the mechanic area. I am not sure if it is still available for patrons. Tip: Use a restroom prior to dropping by. Repair hours, as of August 2022, are 8 AM - 5 PM. Inspection hours are 8 AM - 2 PM. However, on my visit they stayed open past 2 to serve all those in line. This is a good choice and we shall return.

Great auto repair & great service!!!!!!!! Always get sticker there . Very happy with Fred"S. Thank…read moreyou!!!!!!!!!!

I took my mom to Gesner Auto last year to purchase a car. I have to say this was one of the best…read morecar buying experiences either of us has ever had. Chris (the salesman) was great. The car price was reasonable and they gave her the best financing. And there was no pressure to buy. She just test drove the car, liked it, financed it, and that was it. Easy. The way car buying should be.

Probably the most corrupt company I have ever encountered. They charge you a 3 percent credit card…read moreusage fee which is illegal in Massachusetts. They hide it in labor hours so review your invoice.

A great spot that wasn't pricey, and took their time to explain what was going on…read more We have a pretty new car that was not able to be aligned. The head guy took his time to explain what was causing this issue. When I went in to the dealership, I knew what the problem was, and was able to be very succinct about what needed to be done, and that solved it. If this car wasn't still under warranty, I would definitely trust them to fix it for a reasonable price, and good quality work. I will definitely be coming back!

This is a wonderful auto service shop! They are organized, friendly, honest, and fairly priced…read more They provide ride service and loaner vehicles too. I can only speak to this location, but I have no doubt that their other locations are great too!

My BMW X5 looks like new in the time frame they stated at the price quoted. They also did…read moreadditional work at no charge. They really exceeded my expecations. Also they threw in a free loaner during the two days that it took.

This is NOT my favorite body shop. Ultimately, their work is very good (my car looked terrific,…read morealbeit after many thousands of dollars and several weeks), but they seem intent on maximizing the amount of work (and revenues). Indeed, they contacted my insurance company repeatedly to get additional change orders. What had originally been a "maybe $1,500-$2,000, and about 3 -4 days" estimate became several times larger and more time consuming. And yes, it caused my premiums to increase as well. So overall this was a disappointing experience (from several years ago), and I will use a different body shop in the future, if and as needed.