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    Canton Auto Services & Auto Body

    4.4 (71 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Canton Auto Services & Auto Body

    Auto steering and suspension repair

    Routine automotive maintenance

    Bumper repair

    Auto frame testing

    Rear-end damage

    Canton Auto Services & Auto Body Photos

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    Imperfections on all paint jobs.  The right, left and back bumper of the vehicle have these imperfections.

    I came across this establishment attracted by its overwhelmingly positive reviews and convenient location in Canton. Unfortunately, my experience with them has been nothing short of disappointing and frustrating. Upon my initial visit, I was genuinely impressed by the excellent first impression and Eli's personable and charming demeanor. He seemed knowledgeable and provided me with three invoices that appeared reasonable for the necessary body repairs my car needed. However, what was initially promised to be a one-week completion time turned into a month-long ordeal. The lack of communication throughout the process was not only frustrating but also unprofessional. Even when I made an effort to pick up my vehicle after two weeks, I was shocked to learn that it still wasn't ready, with no prior notification whatsoever. Finally, after three long weeks, I returned to retrieve my MDX. To my utter disappointment, I immediately noticed missing rubber gaskets, improperly placed plastic pieces in my back seat, and noticeable imperfections in the paint, such as unsightly bubbles. I voiced my frustration to Eli, and while he responded promptly and assured me that the issues would be resolved, it became clear that his words did not match the reality of their work. He requested more time with the vehicle to rectify the problems, but at that point, my trust in their ability to deliver satisfactory repairs had already been severely shaken. To compound the situation, Eli attempted to make amends by offering to perform my brake service. However, when he quoted me a price that was comparable to my regular mechanic, Jim's Automotive in Norwood, and tried to pass it off as a discount, I couldn't help but question his sincerity. It became evident that Eli's motivations leaned more towards salesmanship rather than genuine customer care. During my final visit to pick up my car, the previously mentioned imperfections persisted, despite Eli sharing photos of the work in progress. Moreover, after having the vehicle for a month in my possession, the paint job looks far from satisfactory, and the brakes are squeaking, casting doubt on the quality of the brake pads used. Additionally, Eli had promised to submit a supplement check for the rental, which he failed to do. This negligence has now led me to dispute the charges for both the brake service and the rental agreement with my credit card company. It's truly disheartening because I had hoped to find a trusted auto body shop, but instead, I'm left with disappointment and the need to resolve financial disputes. In summary, despite the establishment's positive reviews and Eli's initial pleasant demeanor, my experience with them has been marred by prolonged delays, poor communication, incomplete repairs, and questionable business practices. As a result, I have lost all faith and confidence in this establishment, making it impossible for me to recommend their services to others. The one thing I will share is that I was never treated poorly. It was the product and communication that was poor.

    Eli is the best. Goes above and beyond of what you ask and gets the work your car needs done efficiently. I had bumper issues (again) and twice he made it look brand new in no time and also took out a fat dent and did a beautiful paint job like it was never there. Highly highly recommend his work for anyone.

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    2 years ago

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    4 years ago

    Just had a fast and efficient annual state inspection here. Will definitely come here every year from now on. Recommend highly.

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    7 years ago

    I have been taking my car to Canton Auto for 25 years. Eli and his crew do a great job. Excellent customer service and expertise.

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    Page 1 of 2

    Ask the Community - Canton Auto Services & Auto Body

    Review Highlights - Canton Auto Services & Auto Body

    From, Sam to Ray to Claudette to Eli, all are genuine and caring as are the rest of the crew.

    Mentioned in 40 reviews

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    Canton Car Center

    Canton Car Center

    (15 reviews)

    I highly recommend Canton Car Center for their exceptional honesty, expertise, and dedication. My…read moredaughter's car broke down 7 hours away. She took it to her local dealership, and they claimed it needed a completely new engine. We had her car towed 7 hours back to Canton Car Center because we've trusted them to correctly diagnose and repair our cars for years. They diagnosed the actual problem as a faulty head gasket, saving me thousands of dollars in unnecessary repairs. They did not just stop at the fix; they went completely out of their way to check and double check every detail, and ensure the car was 100% safe for the road. There is no one I trust more with my family's cars than Canton Car Center, and they will continue to be our go-to repair shop going forward.

    i do have trust issues on their ability to actually fix my car. i originally brought my car in…read morebecause my brake was acting weird. they just randomly changed my brake pads that i changed not so long ago and it did not fix the issue. few months later i come back to get my inspection done here and they failed me for the same reason that they did not fix correctly to begin with. i gave them another shot to fix it and they thought it was the calipers that might need to be replace. they some how ended up replacing one control arm, conveniently pass my inspection but my car is still having the same issue. i have to step on the brake very hard and for a long time to get it to work. it's gotten to the point that i got used to driving it this way, i just keep 2 car distance at all time. but it does not change the fact they did not fix the issue and charged me for different services both times. i didn't even bother bringing it back because i feel like they just playing car parts roulette and replacing random things then hope it works. if you go here for a general inspection sticker with a newer car it will be fine but i dont trust their abilities to fix old cars

    Canton Auto Services & Auto Body - autorepair - Updated June 2026

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