Needed a battery for my 2014 Infiniti Q60s. Simple job, right? Well, not so easy on these…read moreInfiniti's. The battery is tucked in the back of the engine compartment halfway through the firewall. I simply couldn't get to it. So, I went to my friendly neighborhood O'reilly's on Arapahoe St. and Peter looked over the situation and says "I can do this." He had to work out in the parking lot with a cold September wind blowing and dismantled a large section of the battery box and front end trim. In ten minutes he had the old battery out and in 5 minutes had the new battery in. (Be advised, I had already been told by two other auto parts stores that it couldn't be done and I should take it to the dealership.) Well done, Peter at O'reilly's on Arapahoe St. Lincoln, Nebraska. Bravo Zulu.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Our battery died, and after getting it jumped, we drove to Advanced Auto. One of the employees…read moreworking, Victor, came out and checked the battery. It needed to be replaced, and he did that for us in about 15 minutes. He was very professional, courteous, and efficient. Definitely deserving of the 5 star rating!

On January 10, 2024, I had taken my car to the dealer to ask if they could take off the rusted…read morebolts so I could put on my new license plate. I was told it was going to cost me $150.00 to have them work on it. I told them to forget it and I would figure out something else. I went to Advance Auto Parts and had the best assistance EVER!! Victor poped the bolts off in less than a minute and showed me exactly what I needed to do to get my plate on and what I needed to buy. I was amazed at his kindness and knowledge. I will be going back and sending other friends to him for help. A huge "Thank you!"

My redheaded friend let out an audible sigh from behind the counter as i asked him if he could help…read morefind the part i was looking for. When we couldnt find it, instead of offering to order the part (which i have done from auto stores in the past?) He just pointed me to other stores in the area. Very good customer service 10/10 :/

I like coming here, I usually have a good experience. But every time Dennis helps me, he always…read moremessed something up like overcharging me multiple times on different occasions, and getting my phone number wrong 3 times in a row and got pissy when I corrected him. He gets an attitude when you try to correct him because he clearly doesn't know shit about cars. I never try to be rude about it but I bet I'm not the only one who's had to deal with him messing shit up.

The best local Offroad parts/shop in Omaha/Lincoln area. Chad and Steve are so helpful and great at…read morewhat they do! The customer service is top notch! They hooked it up with my Frontier Pro4X, they manufacture their parts in the USA and has been proven on road and off road! These guys are honest and straight to the point. If you have any Offroad question and want to beef up your truck I suggest calling them or check out there website!

This company is trash! DO NOT BUY from them. They are complete a**holes and are condescending and…read morerude. Ordered spacer plates, asked questions, they seemed disinterested and short in answering questions to ensure fitment. They don't tell you what all you need in regards to parts to compete the project. Couldn't answer questions about their own product. Looks like I'm not wrong in my thoughts as there are many other reviews stating the same things.

It's very sad when the management tells me they can't hire good employees. I went to purchase a…read morecommon belt. The employee asked me if I knew the length. I told him no. He said there was 2 possibilities. Of course I chose the wrong one. It was too long. I took it back for exchange. I came back with a belt that was longer than the first. I called and a manager answered and explained that the belt wasn't the correct number again.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I cannot say enough good things about my experience at this AutoZone, especially because of…read moreMarcella. I came in stressed after my car would not start and had to be jumped earlier in the day. From the moment I walked in, she was professional, calm, and incredibly thorough. She tested my battery and clearly explained the results, walked me through every battery option along with the warranties, and explained what works best in Midwest cold weather. I never once felt rushed or pressured. What really stood out was how transparent and knowledgeable she was. She tested the new battery before installing it and showed me the numbers so I could see the difference. After installing it, she tested everything again with the car running, including the alternator, to make sure the entire system was working properly. She also scanned my check engine light, printed the report for me, explained what the codes meant, and talked through what my next steps could be if needed. She made sure I understood everything she was doing. Car trouble can be stressful, but Marcella completely turned the experience around. She was patient, kind, and clearly takes pride in her work. It is rare to receive customer service at this level. She went above and beyond, and I left feeling informed, confident, and taken care of. AutoZone is lucky to have her.

My young daughters and I were on an RV trip across the country when the check engine light started…read moreflashing (due to a cylinder misfiring). I was unable to get an appointment ANYWHERE to get the RV fixed, and was resigned to spend a week in Lincoln waiting for the next week, waiting for an available opening. I went to this Autozone to buy some fuel-injector cleaner, and they not only went out of their way to diagnose what was going on with our engine, but found a repair shop that would see us THAT DAY to get us back on our way. Jim literally saved us thousands of dollars (in accommodations and repair costs) by having established, trusted contacts to call upon in our time of need. I am eternally grateful to all the staff at this Autozone who helped us out. THANK YOU!!!