Wonderful experience w Todd. It's a comforting feeling when you sense a vendor respects your home…read more The work was very well done with ZERO clean up on my end afterwards. I had three flights of stairs done, a large area rug cleaned, and a high-end upholstered chair treated. I was pleased with the results.

I called for an emergency red wine spill, technician was knowledgeable and customer service was…read moreexcellent.

Renovation Pros got the job done in a timely manner. Our house looks like new! We would recommend…read morethem to anyone.

Great service from the very start of leak water damage and working through mitigation and…read morerestoration rebuild. Highly recommended!!!

Fraudulently over-charged me for services never performed then disappeared when I went to re-cupe…read morethe money I had already paid them. This outfit is operating under criminal intent and should be investigated by the police.

Thank you for helping us with our remodel. Friendly group…read moreof people and got the job done! I would definitely hire them again for our next remodel.

Bobby and his team are amazing. They are clean organized and extremely professional. I did not need…read moreto handle one thing nor did I need to lift a finger. Bobby took care of everything. What a wonderful experience and great people to work with.

I scheduled an appointment with whom I'm assuming is the owner of MVB to come to my home on a…read moreFriday evening to review my needs and provide a quote. He asked me to send my information, which I did, and told me he would text or call with an ETA after leaving his previous job that day. Unfortunately, Friday evening came and went with no call, text, or show. I understand that things can come up, so I waited a few days to see if he would follow up or apologize and attempt to reschedule, but it's now been three days with no communication. I was disappointed by the lack of follow-through and professionalism, especially from the owner. Clear communication is important to me when hiring a service provider.

I can't think of anything more stressful than coming back from a catastrophic fire in your home…read more The first thing you might realize is that your insurance company is not on your side. Potential contractors show up, and many of them are disturbingly excited by your disaster. You may begin to wonder who you can trust. You can trust Team 1. Marshall and his team have decades of experience. Like every house, there were things in ours that are unusual, and because of his experience, Marshall went nose to nose with the adjuster to make sure we received everything that was due us. The difference between what the insurance company offered and what Team 1 helped them understand they needed to cover was already worth thousands of dollars before the work even began. You are going to face decision fatigue if you have to rebuild your home. What type of faucet? What finish? Paint? Appliances? One day I was on the phone with Team 1's design team for most of an afternoon. I hung up and collapsed, they carried on with another client as far as I know. We had some pretty clear ideas of what we wanted when the job was done, and it meant extra work for both of us. Kristi took our requests in stride, and more importantly let us know when what we were thinking about was not wise. She offered alternatives that made sense, and if we still wanted what we wanted, she helped make it happen. They were clear, frequent communicators in a process that took over a year. Things are going to go sideways sometimes, things no one anticipated are going to blow up. Team 1's experience minimized these inevitable events, and they were gracious and patient when we struggled to understand. At one point, the pandemic made it nearly impossible to source something very important to our satisfaction. In a meeting where I think I went full Karen, Marshall kept his cool, and, even though he didn't have to, they fixed it for us. Team 1 has old school integrity and customer service. You will not do better. During the final walkthrough our fatigue was showing. We noticed every tiny little thing. They wrote it all down, touched it all up. There was even a problem we discovered after move-in that no one anticipated - it was unclear if it was related to the claim. Marshall had his guy go look at it. He explained the process and alternatives if the problem turned out to be extensive, and when it was minor, he went ahead and had his guy fix it for us. The house is beautifully restored. TLDR: These guys are old school awesome.

run!!!!!!do not do business with this company i repeat do not!!!!! this company takes advantage of…read morepeople in a situation where you really don't know what to do..but i'm here to tell you do not go with this company.. our family house burned down christmas eve and they showed up sold us a dream when we was at the low of lows they milk your insurance for every penny and leave you stressed, sick from mold and a migraine that doesn't go way.. if this sounds good to you then give them a call ....they hire day labor workers that do what ever and then when it breaks down they send the same no skilled workers from homedepot to fix it hopefully... they received over 500 thousand for repairs and all this happened within 3months of us moving in mind you we was out of our home for almost 2 years and this was our welcome home present and guess what this are falling apart while i'm writing this review....

OR Construction did an outstanding job on my project, completing the work efficiently and with a…read morehigh level of professionalism. The entire team was organized, thorough, and stayed on schedule, which made the process smooth from start to finish. What really stood out was their proactive communication with my insurance company. Unlike another contractor I used, who failed to follow up and left part of my claim unresolved, OR Construction took the initiative early on. That initial contact made a significant difference and was a key reason my claim was processed and paid so quickly. Their attention to detail, responsiveness, and commitment to doing things the right way set them apart. I would highly recommend OR Construction to anyone in need of reliable and professional construction services.

My family's experience with this company has been nothing short of a nightmare. They coerced my…read moremother into paying for a percentage of rooms that they never actually put flooring in, and once they had money in hand everything went downhill fast. They tore up far more flooring and walls than necessary, creating damage that wasn't part of the original quote and then leaving it in worse condition then before. When they finally attempted to replace the drywall, the work was sloppy, uneven, and completely mismatched with the existing wall texture. It looked like a rush patch job rather than professional work. To make matters worse, they ripped off cabinet doors right off the hinges, breaking them in the process, and despite the replacements being included in the original quote - and fully paid for - they never replaced them. After being paid, they suddenly demanded an additional $3,000 just to finish those cabinet doors that were already part of the original contract. At that point it was clear that they had no intention of honoring the first agreement or delivering quality work. This company cause unnecessary damage, performed substandard repairs, and repeatedly tried to upsell or charge extra for things already paid for. Their behavior was unprofessional, misleading, and incredibly stressful for our family. I strongly recommend avoiding this company and choosing another contractor.

I was referred to this company by a plumber. I gave Matt a call and he reassured me that he would…read moregive me an honest opinion on whether we needed our kitchen cabinets removed due to potential water damage. Initially, a remediation company had come out and told me I'd have to rip out the cabinets due to water damage. I wanted a second opinion, so that is why I reached out to Matt. It was a pleasure speaking with him, for he is very knowledgeable of water damage. Matt really calmed my nerves. Our appt time was 9AM, and about a couple minutes after, I see his car pull up. I love when people show up on time. I've had bad experiences in the past where I sit, look out the window, and just wait for someone to show up at the scheduled time. Matt showing up on time really impressed me. He looked at the areas where they may be damage, and didn't find any moisture detected. He couldn't guarantee that there wasn't some water damage to where a drain leak was, but reassured me that at least inside the cabinets, and on the drywall, there was no damage. He was patient in answering my many questions, and made me feel more at ease about the situation. He asked that I send pictures of what's behind the stucco, once the plumber cut into it to fix the pipe, and that he would then give me a recommendation on how to proceed from there. I joked and told him hopefully I won't need to use his services, but if the worst case scenario became a reality and I did need the cabinets removed and drywall replaced, I know Matt would be the first and only person I call.

Matt was punctual and very knowledgeable. He even gave me a new customer discount. I highly…read morerecommend Matt and A Andrews for any water damage needs you may unfortunately incur. A+

NEGOTIATE YOUR QOUTE. BE VERY CAREFL. If you are reaching this company, YOUR ARE MAKING A VERY VERY…read morePOOR DECISION. They promise everything will be managed from insurance funds and charge high prices. Be careful with Alfonso, they seem very friendly and accommodating and since you don't have any clue on the damage, every thing is done so fast and the bill spikes up. They were referred by TURNKEY PLUMBING. DO YOUR HOMEWORK. ITS YOUR HARD EARNED MONEY.

These guys have been fantastic. From Kyle to Jonathan and his crew, all of them have been top-notch…read moreprofessionals. They showed up on time when they said would EVERY TIME! When they left at the end of the day, everything was clean. All the guys were extremely polite and professional. I would recommend them with high praise.

After my first review serv pro reached out to me to find a resolution to my concerns. They did a…read moregreat job at listening to me and we were able to come to an agreement. They're employees we great and they really do want to help you. My biggest suggestion is to ask as many questions as you can and make sure there is clear communication. It's already upsetting that you have to use them in the first place because your house flooded or was damaged, just make sure you are clearly understanding the process of everything and really educate yourself.

I can't rave enough about this company. I have used them twice and both times they arrived quickly…read more They took the time to explain things to me, and guide me through the whole insurance process as it is a nightmare. They did a great job drying up the water damage and even reconstruction aspect. I would highly recommend them!

We had a sewage blockage that caused our downstairs to flood late at night. I called Rosa first…read morething in the morning and her and Andrew were able to come quickly and have everything torn out and fans drying same day. They helped guide me through the process of dealing with insurance and making sure I knew everything I needed to provide for our claim, even providing a detailed rebuild estimate for the adjuster. In the process, we had them upgrade our bathrooms shower too, since everything was already torn out anyway. The remodels were absolutely beautiful and we couldn't be happier!

We hired Grammatico after we experienced a water flood in our home, they definitely took the stress…read moreout of our mess. Communication was great and when they give you an estimated date of completion, it is right! Unlike some construction companies we've dealt with in the past that go months beyond estimated date of completion! All of her workers were fantastic, nothing but great things to say about Grammatico!