My faucet was leaking into the area under the sink. I have American Home Shield and they sent Big Orange Plumbing. Tina called first thing Monday, actually before their posted hour to open. She was wonderful and got scheduled for Tuesday morning right away. Right on time Tuesday morning, I received a test from their plumber, James. He immediately diagnosed the issue and quickly got a repair done. I had requested to have the cold water fixed in the half bath, which he corrected quickly too. I had also asked to have all of the sink traps just in case. James finished that off very quickly as well. FYI, I did my part by removing everything from all of the sinks the night before. I recommend doing so, it makes it much easier for them. read more

Darrell Brown from Big Orange Plumbing came to my home today as my garbage disposal had stopped working. He removed and carefully examined my disposal and told me that I had a very well made, solid steel garbage disposal. He worked on it for over 45 minutes and was able to fix it. He was thorough and professional and l would absolutely use him and Big Orange Plumbing again! read more

This place wasted my time working with home warranty company. I see several t stars when they are not with warranty company so take your chances. read more

I highly recommend big orange plumbing , especially the GEO founder nathanie Qulhuis very professional courteous. Highly recommend him for your next job.Ask for him personally.You will not be disappointed read more

I was very pleasantly surprised when my home warranty dispatched Big Orange Plumbing and Samuel Dienes came to fix a toilet and a bath spout. He was knowledgeable, friendly, polite, and made me feel at ease. He completed the projects without any issue. This is my first year in this house and I am still working on more time sensitive repairs but I will definitely call them when it's time for new toilets, a new water heater etc. Sometimes home warranty send people who aren't great and need the referrals to keep them busy, but here this is not the case. You will get outstanding service from real professionals. I highly recommend their services. read more

I have a plan through AHS and suspect a leak in my toilet, maybe wax ring leak, I wasn't sure. So I submitted a request and this is the company I got. Seemingly nice person, they were prompt, the person dispatched was nice enough. However, they did absolutely nothing. Took a few picture, couldn't replicate issues (secondary complaint), but for the leak I was told "you would know if there was a real leak" and to just "clean better." Fast forward several months, I had my suspicions it was still leaking. It smelled musty and there was discoloration in the caulk. I eventually shelled out another service fee and had a different company come out. He removed the toilet and confirmed there was a slow leak. But it's sewer water and a remediation company had to come out. The estimate was 1k-2k depending on how far the leak went under the floors. It's a very expensive fix for something that could have been handled a long time ago. And maybe I would have still had the same amount of remediation done. Who knows? But how long was there potential mold building in my home?? Lesson learned, if it doesn't seem right don't take just one opinion, complain and get a second opinion. I wasted that 125$ service fee, paid another service fee, and now I'm look at up to an additional 2k. Do what you want with that information. There seems to be decent reviews, but negative reviews surrounding calls for service with AHS. Do your research, if you don't like the response don't settle for it. Expensive lesson learned. read more

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Daniel and Big Orange Plumbing were great working with me and my home warranty to replace a water heater. Focused on making our lives better as soon as possible while we waited for the home warranty to do their portion. Big Orange service is not just what you would want in a plumber but for any type of business. read more

He got the job done in a very fashionable manner,very niceI would highly recommend him for the job

This is the 2nd time that I was MIRACULOUSLY assigned Big Orange Plumbing from my home warranty company. The first time out was for repair and replacement of our regulator. Working with Dean was a pleasure. He patiently explained things thoroughly to me, and was always pleasant to work with. It was a stressful time as there was LOTS of extensive water damage. The work got done quickly and well and he worked well with my warranty company and my homeowners insurance. He also recommended a mitigation company that was also a pleasure to work with (Luis, with Flood Force). Fast forward to last week when we had another plumbing issue and I crossed my fingers when putting in my claim through my home warranty company. I was SO lucky when I was assigned Big Orange plumbing. Dean arrived again and fixed a major issue and then gave recommendations for another fix for a dedicated water line for my fridge/freezer. Again, he was super patient and explained the issue and possible solutions. The quote he gave me was absolutely reasonable and I also got a teacher discount. Everything is scheduled for install next Monday, and I'm just so happy to be working with such a great company! Thanks Big Orange, and thank you Dean!! read more

Sent a student.no help rendered. Fixed the concern ourselves.simple job needed knowlegable service.

Excellent and extremely professional service. I highly recommend Big Orange Plumbing for all of your Plumbing services to include your Annual Plumbing check up for your entire home read more

Big Orange Plumbing - Newly installed water pressure regulator and Flo Smart Water Monitor and Automatic Shutoff system - Water Heater Installation/Repair Near Me

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Samuel just came out to fix some leak issues under our kitchen sink and was incredibly fast, courteous and skilled. Good person, good at his job and very personable! Went above and beyond and showed us everything going on and what needed to be done. Incredibly great service! Thank you, Samuel! read more

James Dean provided excellent service! He was friendly, communicated clearly, and thoroughly explained the plumbing issue along with the necessary steps to fix it. I'm very happy with the service and highly recommend him! read more

Run as fast as you can from this company . They tried ripping me off for $750 to install a $28 expansion tank on a water heater that a warranty company authorized them to replace . The warranty company was paying in full for the water heater and labor so installing one 3/4 in t and screwing in an expansion chamber should have taken about 5 minutes . They also tried charging me to replace the pan which was fine and adjust the heater vent pipe which was already there.. they will also not return your phone calls. Tried calling six times in 2 days with messages and not one return call. Piss poor business practice.. Sad you can't trust alot of these companies anymore.. read more

Excellent and quick service. Dean was very professional and helpful in explaining how our new water heater would work. Big orange plumbing answered all our questions and sent someone immediately to help fix our issues. I would highly recommend using this company for any plumbing emergency or fixes. I will be returning for any future issues. read more

We had a leaky pipe - - they came out, recommended a good restoration company to ensure no black mold (there wasn't thank goodness) - they did the repair quickly and while the ceiling was open replaced another piece of pipe as preventative maintenance - great service and we really appreciated how quickly they worked us into their schedule to prevent further damage. Their service charge was very reasonable. read more

We had a shower valve break and leak and we called our home warranty company. They matched us with Big Orange and we were so happy to see the reviews were so high! Dean came out and assessed the situation and immediately said we needed to get remediation done and recommended an amazing company Flood Force to mitigate the situation to prevent mold or rot. Dean was very knowledgeable and fixed the shower valve leak easily. We appreciated it and it was also not hard to schedule a time! read more

The team came out to repair a leaking issue I had with my tankless water heater. Unfortunately, they did not have the part needed on hand, but immediately ordered it and gave me a daily update on when it was expected to come in. They completed the repair in a timely manner and I've had no issues since. I was so impressed that I also had them install a soft water system in my home. Highly recommend this company. read more

I had these guys repair a faucet in my kitchen. Not 3 months later the hot water quit working. They said they would not warranty the work because they got the order from American Home Shield. So now I have to boil water to wash my dishes. I'm reporting this to the BBB! read more

James, Samuel and nate were absolutely amazing, courteous. They were so honest and helpful. I really can't thank them enough. I'm so so so glad I went with this company. James especially! He came over here and did a wonderful job replacing my water heater. read more

Always fast and reliable service with easy scheduling and good pricing highly recommend

On time and professional. They showed up on-time and explained what was the issue, explained to us how to prevent it from happening again.

Extremely knowledgeable, professional and prompt. We had a few unfortunate leaks and Nate and Daniel fixed them. The service time for them to come do the work was never more than a day. Highly recommend this company & the prices are fair. read more

Had a water tank go out. James did an excellent install and Samuel answer all my questions during initial visit. Would highly recommend.

Terrible service! Very unprofessional, misleading, and try to charge you for non existing issues! Stay away from these scammers!

Best ever! Did our hot water heater and did such a great job!! I highly recommend them!!

Our technician was Dean who gets excellent reviews from us in all categories. Not only was he knowledgeable and efficient but timely, courteous, professional, and personable. Will recommend this company to friends, family and neighbors. read more

Daniel was our tech today and he was excellent! Nate and Tina are also always super helpful. They have installed a tankless heater for us, and we've also had to call them for plumbing issues and water pressure issues. They run a very professional operation and we have always been happy with their service. read more

This company provides prompt and great service and thinks about their customers needs. The first person that was sent out James shared everything that needed to happen and estimate of costs and then the day of the water heater replacement they sent Daniel out who was so kind, careful, professional and did great work. It's a plus that they sent someone out that spoke Spanish and it allowed my father to be able to ask questions and understand what was going on. I recommend this company. Great work! read more

I had a leak and this company just put a bandage on it. Nate said they sautered the pin hole leak instead of replacing the pipe with the leak. SO...9 months later we have a leak in the Exact Same place!!!! This is a difficult job because the leak is behind the behind the wall and behind the water heater which now has to be opened up once AGAIN to fix the leak. Protocol is to replace the leaking pipe which was not done nor was it even offered to me!!! I will never use this company again! read more

Awesome service from Dean. Top notch. Professional. Patient to explain everything. He was fantastic.

Big orange plumbing were friendly efficient always letting us know every move answered any questions completely would recommend Nate to anyoneb read more

Bathtub drain was blocked. Experienced plumber arrived but could not clear the blocked peatrap. On second day again he failed. Old Republic transferred the job to Big Orange. Miguel arrived with a positive attitude and in 20 minutes he cleared the problem plus 20 feet more. Great attitude and great service! read more

DO NOT CALL THIS COMPANY (If I could give negative stars, I would). The company was on a list of vendors approved for our home warranty. Nate knocks on our door, with no prior notice of coming over, to take a look at the leak. He was ecstatic that we called since "he didn't want to sit in traffic over the Altamont Pass" on his way back to the shop in Manteca. After discovering the leak in the floor, he moves around the fridge in our kitchen to see if it was from behind there. He was making small talk about the traffic and plumbing. Then he stated he had Taco Bell for lunch and if we liked it? My mother and I looked at each other and said yes we do. That's when Nate told us that it didn't agree with his stomach. Nate proceeded to asked if he could use our bathroom, then grabbed a hold of his butt cheeks and shuffled to the guest bathroom.... where he was for over 20 minutes! He comes out of the bathroom, and tells us our toilet is now broken and needs to be fixed. He said he would call our home warranty to put in a request to get the toilet fixed. We told him to not bother, we won't be using his services and he needs to leave our home. I immediately called my landlord and the home warranty company to tell them of his horrible behavior in my home. They have since been removed off the home warranty companies approved vendors list. DO NOT LET HIM IN YOUR HOUSE!!!!!!!!!! read more

Worked for this company briefly. Learned a lot from Nate and Dean. Very knowledgeable, very punctual individuals. There is a reason they have close to 5 stars on Yelp and Google read more

Can't say enough good things about this company. Have used them several times, small and big jobs. They are so helpful and knowledgeable, I would trust them with any plumbing job. Dean has been out on several occasions and always knows just what to do, very efficient and knowledgeable. The owner has taken the time to make sure everything was explained well and had solutions to our issues. Thank you so much,so happy to find reputable businesses like yours. read more

Tina was very friendly and made sure I was taken care of same day! Great customer service! Thank you Tina!

Robert was a total professional from start to finish. I showed him what needed repair. He advised me of the cost before he started and got right to work. Within a couple of hours, our toilet no longer runs & all the leaky plumbing has been repaired! No mess either! I appreciate his great workmanship and professionalism. Highly recommend Robert & Big Orange! read more

Made a call for service of a pipe leak with Amerishield Home Warranty, the following day Big Orange Plumbing sent Miguel G. He came to the house early and was very quick, responsive and friendly. After helping me solve my problem, he provided some good advice and took the time to make sure everything worked out. Very pleased with his professionalism. I will most likely call the company and him for anything in the future. read more

Needing a plumber is never fun! Having to need them twice is even less fun! That being said Big Orange Plumbing was on time, excellent communication, tidy (seriously not a speck left behind). I appreciated their responsiveness and reliability, their window was 8-11 and they always sent a text letting me know they were on their way! Never outside of the first hour window. Highly recommend! read more