We decided it was time to get some training for our 1 1/2 year old pittie mix. Every since I got…read morepregnant, he's been more reactive and protective on our walks. Can't be pulling a 7 month pregnant lady around! We did the 2 week on-leash program...drop off in the morning pick up in the afternoon. They give you a decent window of time in the AM and PM to drop off and pick up your pup so it's convenient for everyone. He was a little nervous on his first day but quickly warmed up to his trainer, Dakota. At the end of each week, you go in and are given a lesson going over what your dog has learned. Sit, lay, heel and place are just a few of the commands he learned. Our walks are MUCH calmer and we work on what he learned often. The staff is awesome, the place is clean and all in all I think it was worth the time and $ spent. They also have other programs depending what you're looking for.

I have always been impressed with Rich and his Staff; they are dedicated, knowledgeable and give…read moreback to the community by supporting non-profit org training service dogs. Sadly, our dog Remy(white shepherd mix pictured with Rich and my wife) died last year from a sudden heart attack. Rich was so understanding and helpful in helping us find a Service Dog candidate that would meet my needs Better; we rescued a Newfoundland mix. I'm posting pictures from video as she's being trained to assist going up & down stairs. It's my opinion that even if you just try basic obedience, a trained owner and dog adds to the wonderful experience of canine ownership! We feel blessed having found Double H and Rich Hardin.

If you are looking for a dog training facility that treats you and your doggo like family this is…read morethe place! Cory and her staff treat you like they have known you forever from your first phone call and beyond from picking up your baby. They will be blunt and honest about the changes that need to happen on our end, but it is absolutely necessary to get the best doggos out of it and for continued growth. My Oliver Marsh was with them for 3 weeks, I received report cards with pictures reinforcing the sense of trust I had in them. When I say that if I felt even 1% off about them, I would have ate the non refundable cost and walked away with my boy. Cory and her staff continue their communication even after you are home. They never make you feel like you are asking too many questions or that they are stupid. We are excited to continue our trainings at group days and Oliver will be boarded to get any refreshers, plus he just fell in love with everyone there!! It has only been 4 days from picking up Oliver but the entire family can see a difference and the progress him and I have made. Just remember if you invest into your dog when these wonderful human beings, the work really start when you bring your baby home. Can not say enough great things about these ladies, i feel as if they are an extended part of our family!

We recently enrolled our 13 month old mini dachshund, Charlie, in their 3 week camp class. We had…read moredecided to do this because we were having reactivity issues during walks and in public places. He also was not walking well despite all of our training efforts. He would constantly pull. It was so hard to leave him for the 3 weeks, but it was totally worth it. We received constant communication from Cory and Melaney during his stay which helped with the separation. The lessons we have received from the initial pick up and our group lessons have helped us and Charlie to continue with his training and success. We recently had a vacation and Charlie was so well behaved. There was no reaction from him when he saw other dogs. Using the methods we were taught for introducing him to people and other dogs worked like a charm. His walking skills are excellent. It is such a joy to walk with him no matter the surroundings. The other characteristic we have noticed is that Charlie is so much calmer. He now understands what is expected of him within our family. He understands that we will initiate the playtime and there is no more high pitched barking for attention. If you are having similar problems with your furry family member, we highly recommend enrolling your pet. Brad & Linda

I have used Playful Paws for years. This is the first time I have ever had concerns regarding the…read morecare of my dog. In July 2025 my family went on vacation and boarded our dog for 10 days. I paid extra money for my dog to have a cot while I was away. Upon my return, I was told by staff that he has a cut above his left eye. When she brought him out she said she had to wipe green mucus from his right eye. I told her it looked infected. I paid and left. On the car ride home my dog smelled like urine. As soon as I got home I called back and asked about the urine odor and double checked that he slept in a cot. I also complained about the infection of his eye. I also noticed my dog was limping. I was reassured the manager would give me a call. That never happened! No one ever called. I decided I would no longer use them for my dog again. I do not feel like my dog was properly taken care of during his stay. Update: Yesterday I received a call from the President of the company. He apologized and offered a free bath for my dog. I accepted his apology and the free bath. The staff were also very apologetic. I appreciate him reaching out and addressing the issues and concerns.

I am greatful for Natural Pawz entire team. Special thanks to Alison and Paisley for their upbeat,…read morepositive, encouraging attitudes. This place is the home away from for my two dogs. They are always happy to come here.

I cannot thank Doug enough for his help in teaching me to be the best Pawrent to Zahra. His…read moreconstant coaching and support, plus the tools provided have been a godsend to us. After the very first visit, I was astonished and how well my 6-month-old Golden Retriever responded. I went from being frustrated and, honestly, disappointed in myself, to one of hope and excitement for our future. It is some of the best money I've spent. It was an investment that has give me a return of more than I could have ever dreamed of. I know that I have Doug's support throughout Zahra's lifetime and that, to me, is priceless. In my opinion, you will find none better than Doug with Bark Busters. Zahra and I are forever grateful we found him through the recommendation of my nephew, who used Doug for help with his Giant Schnauzer. You will not be disappointed, I can promise you that!

WORTH EVERY PENNY AND ASTONISHINGLY FAST!…read more Doug Rountree with Bark Busters of Louisville is fantastic! In the first hour, he completely changed the way we interact with our dog. Before we began the training, our puppy was lovable but demanding and thought she was in charge of our whole family. Practically 90% of her behavior problems (like mouthing/biting, barking, jumping on people, pulling) are virtually gone in less than a day! The rest are already much improved and I'm sure those will continue to get better as we reinforce our expectations with her. Our home is a much more peaceful, enjoyable place and our pup definitely seems happier and less stressed now that we have set clear, consistent rules in a language that she can understand. I love that it's done without treats or physical correction but instead uses how dogs naturally communicate to change behavior. Thank you Doug!

I forgot to post the pictures on the previous post! I'm not sure how to go and delete the other…read moremessage, which was pretty much the same because it showed on my end that it was never posted. But here are the pictures. I deleted the other post because it was a repeat didn't realize that it was posted it showed it was not posted on my end. I still stick to the one star horrible customer service very poor management.

The staff is always friendly and helpful when I shop here. They are also welcoming when I bring my…read moredog in, always ready to give him attention and a treat. The store and pet wash is clean and well stocked. The price of the pet wash includes use of brushes, ear cleaner, a variety of shampoos and conditioners, towels, and pet fresh spray. I do think the pet wash could use an update because the doors to most of the bath bays are broken and only one of the bays still has the ties to keep the pet in place, I've also been to other locations where they had bays that were easier to get bigger dogs in and out of.

I took my husky there one weekend,I paid for her to be in a kennel that she could walk around in…read more When I went to pick her up, she was covered in her own pee. I made a comment to them and they said oh I'm sorry we didn't have time to clean her this morning, and the girl slipped up that they had her in a small crate, she couldnt move in at all, and laid in her pee, for god knows how long. Last time I ever boarded her!

‼Warning to fur parents in Mt. Washington‼…read more I am so happy to report that Pepper has been found. I can't thank Tara Bassett and her team, Stephanie Price and Annamaria Love enough. Please read this entire lengthy post and share this story! Pepper and her 2 siblings were left in the care of The Dog Spot LLC in Mt. Washington. I believe they were in her care for 4 days when Pepper went missing at 4pm on August 9th. I spoke with Carol at 530, I was frantic. She immediately became defensive. She said she only left the dogs unattended in the back yard for 3 minutes while she started dinner. When she returned Pepper was gone and she assumed she jumped the fence because of nearby gunfire. She questioned what else i wanted her to do. I asked her to notify authorities, post on social media and hang flyers. I asked her to put some food and water outside the fence in case Pepper returned. This is when she said the dog wouldn't come back there. I was a bit puzzled why she didn't think Pepper would return but i was so frazzled i brushed it off. I hung up with her to start posting on social media. Tara's group and my son searched for hours until dark. When I arrived at The Dog Spot LLC Saturday morning there were 3 dogs playing in the backyard but no one around. I walked around the outside of the house looking, rang all doorbells,no answer. I called the number and Kayleigh, an employee, answered. She allowed me to check on the other two dogs. Kayleigh said Carol ran to the store. Kayleigh and another employee were looking around the property all morning. Kayleigh and i began searching the 9 acre property, following numerous trails and animal tracks. We circled about an acre or so and came up empty handed. We began discussing needing a drone or a professional tracker since we were dealing with over 150 acres of farms and woods surrounding the property. This is the first time i saw Carol! And we had to ask for her to come out to the yard! I decided to go into the backyard and look for any holes in the fence. Thinking maybe i could get an idea of which way Pepper went since noone actually saw her jump the fence. I found Pepper stuck in a layer of briar bushes and thorns. Rescuers began cutting down the bushes. Pepper was very scared, it took a couple hours, 4 cans of vienna sausages, and her sister to coax her out. I did notice that every time we almost got her out she would look for Carol and hide when she saw her. She wasn't hurt, just a few thorns. I'm pretty sure the rescuers suffered more cuts and bruises. Another special thank you to all of them. I truly believe Pepper was stuck in those thorns and bushes the entire time. I am beyond upset that the perimeter wasn't searched better and with more people. But there is so much that upsets me about this situation. 1. The Dog Spot LLC website says they will treat them as their own. So if Carols dog were missing she would send out 2 young women to search and hope for the best? Not to mention they didn't think to look in the dense briar bushes in the backyard! 2. I found a copy of their contract on their website. See photo. It actually says they are not responsible if your dog escapes. Now im sure theres a law somewhere that says the dogs have to be supervised but come on they aren't even going to take responsibility i ask again is this treating the dog like your own? 3. If you remember, when i arrived there were dogs in the yard with noone within hearing distance. This infuriated me! They just lost Pepper and they are still leaving dogs unattended?? 4. Authorities, search teams, posters, social media....This wasn't done by The Dog Spot LLC. They did post to their business Facebook page around 6pm after me requesting. Thanks again to Tara and her team for getting flyers, alerting authorities and spreading the word. 5. When i walked through the kennel i saw at least 20 dogs. The 4 or so hours i was there i only saw 1 employee and Carol. 2 people for 20 mostly big dogs, seems like they would have a few more people on hand. 6. I have yet to even hear a remote apology. I will never recommend or allow anyone i know to use the dog llc. I hope that they set up better protocols for the safety and searching efforts for the dogs they care for.

The husband and I met with Chris today at our home for some one on one puppy training. She…read morelistened to our concerns and gave us solutions. Then she took us and the dog outside and trained us on how to train him. We really enjoyed watching her work with our pup. The tips/tricks and ideas she shared made me feel like we can get a handle on the new puppy drama. Basic commands, what to look for, what not to do. I highly recommend if you get a puppy and are new to puppies, give her a call and get the two hour in home puppy sessions. She visits twice, each for an hour at your home without the distractions of other dogs and or setting. We will take her puppy training six week course that will start again in the near future.

Joan Scott was amazing with my new rescue dog, Luna. She was very understanding and patient with…read moreLuna and was very instructive with me as well. She seemed to connect at a deep level with my dog and understand her fears and anxieties. She helped us overcome some destructive behaviors and get on the right path of understanding each other.

They have been so helpful with my reactive German Shepherd. Brittany, the trainer, even braved our…read morefirst ever trip to a park. She has had endless patience with my chaotic Gamboo.

My pup and I only just started with Good Boy, and are doing weekly sessions. We are excited to…read moredeepen our connection with the learning and training. I really appreciate the positive reinforcement philosophy and method.

Our dog finally had occasion to stay here and we found it to be a great place for her and look…read moreforward to her next stay. They are very accommodating to your schedule.

AMAZING training by an amazing person, Shelby goes above and beyond for her clients and genuinely…read moreloves the dogs she works with. It is so hard to find trainers with the passion like she has, I would recommend her over and over all day long for anything to do with my dogs!!