This was one big expensive mistake. Vague and confusing estimate led to an exorbitant price for a…read morebasic "deep" clean even after negotiation - when did a thorough cleaning become extra for so-called deep? I requested a focus on the floors - all hardwood and tile - but that was not satisfactory (bathrooms seemed to be their focus and ours are tiny). They charge by the hour and the very sweet staff worked verrrrrry slowly as the clock ticked to an enormous amount of time/$ for a 1000sf house with just two living in it. It appeared to be a subcontracting set up, with poor communication. Maybe you will have better luck than we did.

They did a fantastic job cleaning our room and making sure everything was dusted. They went above…read moreand beyond by cleaning the trim, ceiling, and walls. 10/10 plan on continuing the service as needed and monthly.

The lovely ladies who cleaned my house did a phenomenal job. They were efficient, thorough and…read morecareful, which is all you could ever want! I will definitely work with them again.

Do not use this company, they illegally entered the premises I'm handicapped --Neither one spoke…read moreEnglish just a cell translator they didn't know how to use , they threw away important papers I can never get back.No estimate just"if you need a second person??." I had to call the police.

Without a doubt the best cleaning service in the Shenandoah Valley. They are responsive, on time,…read morea joy to work with and my house sparkles when they finish.

Look elsewhere! The owner, Andrea, quoted me $130 for an initial clean of our 4 bedroom 4 bath…read morehouse. I agreed, and two individuals from her staff arrived and cleaned for 5 hours. They were not able to finish, and this was for a rental, so said they would return the morning of the day my first Airbnb guest arrived. I then received an invoice for $310. I called the owner to clarify and she said that they charge $130 for the first two hours and $30/hr per cleaner for every hour thereafter. I told her I was not made aware of that and asked that she come back for only one more hour the following day. Meanwhile, I found that the work completed was very obviously done poorly. There was a large mud stain on the tub, band-aids and stickers left on the floor which was not mopped, the wood stove untouched and covered in ashes, the rug was not vacuumed, the windows were not cleaned, and the house was not dusted. Luckily, I was able to find someone else to clean last minute for me and I cancelled the follow up cleaning with Afresh. I wrote Andrea from Afresh to let her know that I needed to pay a cleaner $150 for a complete and thorough job. Combined with the fact that she quoted me $130 and then charged me for hourly work I did not commit to, did not seem fair to me. I offered to deduct $150 from her invoice and pay her the difference to acknowledge the work her staff did complete. She sent me a long text about how she's praying for me followed by a text threatening to take me to court. My most generous interpretation of this incident is that Andrea forgot to quote me the full price and her staff was just not thorough. Unfortunately, I fear that this company quotes one price, works slowly to rack up a high hourly charge and then tries to intimidate customers into paying.

Amazing work and fast! Very responsive on Yelp and would recommend. Had bathrooms and a bedroom…read morecleaned, and they organized things as well. Good prices!

Sandra was quick to respond when we scheduled for a house clean. Her cleaners were professional and…read morepolite, did their job well, and our house is thoroughly clean each time. The rates are reasonable and we now have them clean our house regularly. Highly recommended!

If you're looking for a great cleaning service, Good Earth is it! Having been through many services…read morethat work in Arlington and ending up with broken things, marks on furniture from vacuum cleaner, and only rudimentary cleaning, I am so satisfied with Good Earth Cleaning. They show up right at or even slightly before the scheduled time, clean efficiently, and are out the door. I have a 2-bed, 2-bath condo that they are able to do a fantastic job cleaning in 1 1/2 hours or less. Talk to Sean to set up.

Lilian and her team did an amazing job. I am very happy...they arrived in time and finished within…read morethe estimated window. And at a very good price.

I was beyond impressed with Brighthouse Cleaners from start to finish! Communication was constant,…read morepricing was fair, and I still can't get over what a wonderful job they did cleaning my house! Thank you, thank you! Something they also did that impressed me- my 6 year old's room was a disaster. I didn't know what to expect, but I came home to all her stuffed animals neatly arranged on her bed and I thought it was such a sweet touch! If we weren't moving so soon, I'd absolutely hire them again!

We have used Elizabeth and her company for several years to clean our property. However, her…read moreservice and customer service has went down the drain. She was supposed to do a full move-out cleaning for our property and charged almost $500 to do so. The home is 3 bed 2 1/2 bath. We had to call her back twice to correct and clean several areas that were very obvious but skipped and missed. Her move out cleaning fee includes the balcony but she did not clean it despite charging almost $500. In the past we paid $375 for her company to clean the same house multiple times and everything was cleaned. We had to hire another company to come out and do a deep cleaning since so much was missed and what they attempted to clean was done poorly. They didnt clean the walls, floors are sticky, refrigerator dirty in certain spots, and they didnt clean the window sills. The house also smelled horrible and not like she even attempted to clean properly. Elizabeth was nasty and rude in her correspondence and combative. She should have offered the full refund but instead doubled down. She wanted to come back a third time to clean and we told her we didn't trust the cleaning at this point. She also we refused to recognize that we were the owners and was making grass remarks. Her company hugely inconvenienced us and set our timeline back. We will be removing this company from all of our properties moving forward. Find a reputable cleaning company, but stay away from this one. They will not hold themselves accountable and have poor business ethics. She clearly.doesn't understand how rental properties work woth property.managers and tenants and owners. The pictures say a lot.

I had a last minute request for a move out clean - 24 hour notice! Not only did Busy Bee…read moreaccommodated that request, they did an excellent job at the cleaning. I had been waiting 4-days for another service to get back to me. There was great communication and pictures when the job was done. I feel the fee gave great service value. I would happily use their services again.

UPDATE: The owner, Stephanie, came back to the house and re-cleaned everything from top to bottom…read more While I believe this should have been done the first time, I do appreciate her willingness to come back and make things right. That says a lot about her, and her professionalism. I have added a star to my original review for this reason. ____________________________________________________________ Honest review of Busy Bee Cleaning- I read all the glowing 5-star reviews and called Busy Bee to come deep clean my new house. They came and cleaned my house yesterday, and if I'm honest, I'm a bit disappointed. After they left, I found several kitchen cabinets had been missed (I found a squished jelly bean and some bullion cubes in one), several of the window blinds (office, laundry room) had been missed, there was a hair in the upstairs guest bathroom, and the floors had been vacuumed but not mopped (except for the office). Worst of all, there were loads of crumbs in the kitchen drawers. No wonder I have ants! When you clean with a rag, which they did, you can't get into the nooks and crannies, and there were still lots of crumbs in the corners of all the drawers. I realized this as I was putting contact paper in the drawers, and it was not sticking well at the edges.... I pulled it away to see all the crumbs stuck to the paper. As a stickler for good cleaning practices, I can tell you that you MUST vacuum drawers before cleaning with a rag. The reason I hired a service was because I have Lyme disease and moderate arthritis and can't clean as well as I once did. But that does not mean I will settle for a sloppy job. I'm confident they will do better from now on. Read less

I have to start by saying that I am extremely picky when it comes to cleaning. I want my house…read moretruly clean, but I also don't want to spend my entire weekend cleaning for 8 hours myself. Glenda's team did an amazing job from top to bottom. They were thorough, efficient, and paid attention to the little details that make a difference. When I came home, the blankets were neatly arranged with bows, the bathrooms looked spotless, and even the toilet paper was folded into the cutest design (I had to include a photo!). What really impressed me was noticing the next morning that they had even cleaned out my shower drain, something I hadn't expected and didn't realize until later. The house felt fresh and truly clean. Needless to say, I was very impressed and have already decided to start using them monthly. Thank you, Glenda and team, for such a wonderful job!

Nice people. Very responsive but very mid tier cleaning. Had to go over the floors and vacuum…read moreagain. They didn't vacuum under the bed or table or under anything. Stairs were not vacuumed. They didn't sweep the hallway. Bathroom and kitchen looked clean. Floors were sticky after they cleaned.

So incredibly pleased with my experience with Iriada's Cleaning Service! Response to my request for…read morea quote was quick and accurately reflected what I paid for the service. They were able to come the next day and worked with my schedule. Communication has been easy and efficient and the ladies arrived promptly and worked efficiently. My house is sparkling and my stress level has been greatly reduced! The price was fair and the time I've been able to spend with my family and getting other work done is worth the cost for sure! Definitely booking them for a recurring service!

Iraida was flexible with timing, but the price was higher than I was initially quoted because it…read morewas multiple levels (even though that wasn't one of the parameters mentioned that could increase the price). Most areas were cleaned well, but tops of door frames, corners of most rooms, and the bib of the fridge were left completely untouched (it wasn't even vacuumed). I also had to purchase microfiber cloths that should have been left at the property, but were not.