Excellent customer service! They were able to help me on very short notice, were kind and…read moreknowledgeable, and quick. Would highly recommend them!

I am currently 40 weeks pregnant and one day. I went into Jack the Greek Garage by complete chance…read moretoday. I had several issue lights pop up on my dash and had no clue what to do. Very anxious and worried about my car I drove it to the nearest shop, which happens to be Jack the Greek Garage. Justin and Wendy were absolutely so helpful! Being very pregnant and thinking the absolute worst they both helped me feel much calmer. All the mechanics did a great job finding out the issue with my car. Everyone had great customer service. They were very honest and upfront about everything. They are all doing great honest work. Each worker really cared about the work they were doing. If you need ANY auto work. They do it all. They have my business forever now.

Fair and honest and they do great work. I would not have my vehicles serviced anywhere else. You…read morecan trust them .

I had a mixed experience here. The actual service performed on my car was fine and met my…read moreexpectations. However, the customer service at drop-off left a bad impression. I arrived right at closing time and was about to place my key in the after-hours drop box when two employees were leaving. One of them said, "we're closed." I explained that I was just dropping off my key and planned to use the drop box, or come inside if possible. He responded that the alarm had already been set. He did take my key, filled out a short form, and placed it in the box, which I appreciated. When I returned to pick up my car, I mentioned that a more courteous greeting--something like, "Hi, we're just closing, can I help you?"--would have made a difference. Cliff responded with, "I could have been polite, but you can go elsewhere." That interaction was disappointing and overshadowed an otherwise satisfactory service. Based on this experience, I won't be returning.

Super honest, capable and quick. They also recommended a motorcycle shop nearby for me.read more

I brought my truck to Dad's Garage in Owings for three relatively straightforward items:…read more * TPMS sensor programming * Tire balancing * Diagnosing an emergency brake-related clunking noise under load I had an 8:00 AM appointment scheduled well in advance, yet after TWO full days, the truck sat untouched until around 2:00 PM on the second day. This was a job that realistically should have taken a couple of hours. The TPMS issue was never resolved. Initially, I was told the sensors had been programmed correctly and that the warning lights were caused by incorrect tire pressure -- one of the most ignorant explanations I've ever heard from a mechanic. The reality was simple: the inner rear TPMS sensors were never programmed at all, which was the entire reason the truck was brought in. They eventually admitted that after the fact. Next was the wheel balancing. My truck has custom powder-coated wheels. Instead of using stick-on weights like the factory setup already had, they installed hammer-on steel weights on the OUTER edge of the rims, damaging the powder coating in the process. Any competent shop should have immediately recognized the proper balancing method after removing the existing stick-on weights. As for the emergency brake concern, they never properly diagnosed it. I specifically brought the truck in for a loud noise under load -- not the normal sound of the electronic parking brake actuator engaging. They dismissed the issue without ever meaningfully reproducing or testing the concern. To top it all off, they broke a wheel stud using an impact gun on the lug nuts rather than properly torquing them as a qualified mechanic should. Because of the excessive use of the impact gun, I now have concerns about stretching or cracking of the remaining wheel studs and will likely be replacing all of them as a precautionary safety measure. Between the damaged powder coating on the wheels and the wheel stud issue, I am now facing well over $1,000 in damages to either have the wheels professionally re-powder coated or replaced, along with replacing the studs they improperly handled. What made the experience even worse was my conversation with Mike, the owner. From the beginning of the call, he was defensive and adamant that everything had been performed correctly -- until several of those claims were proven untrue. Once confronted with the facts, the conversation quickly became unprofessional, including yelling on the phone rather than attempting to resolve the situation appropriately. Two days wasted, damage to my wheels, unresolved issues, poor communication, and additional damage caused while the vehicle was in their possession. This experience was frustrating from start to finish. Steer clear of Dad's Garage unless you want your vehicle returned with more issues than it had when you dropped it off.

Went in to have brakes checked. Left 1 1/2 hours later with new pads and rotors. Fast reasonableread more

As someone who doesn't often do reviews. I felt obliged to write one because this was an excellent…read morebusiness and I am really impressed with the level of service I received. Thank you so much for this quality care.

Yes, go there! These positive reviews are much deserved. I too can attest to the kindness,…read morehonesty and integrity of Brad and his team. I went in seeking a quote to mend an ugly long thick black mark--possibly a sideswipe--all along the side of my beloved 2016 Lexus RX 450h, my favorite car ever. Sure the mark had broken through the paint, I dreaded both the price tag and repair challenge, considering the car's paint is that tricky pearl white. Brad excused himself and momentarily returned with a cohort, spray bottle and clean white cloth, which they carefully applied all along the mark. It took a bit of scrubbing, but the mark disappeared! Brad could have taken the car in, merely cleaned it with his magic potion, kept it for however many days, presented it to me as "repaired" and charged me a tidy sum--which I'd have happily paid, delighted that the car looked like new. He charged me nothing. Not that I wish for another car booboo, but I certainly know where I'll go to get it fixed: GOTT AUTO BODY!

Used them several times. Professional friendly…read more Used them several times. Professional friendly Used them several times. Professional friendly

The only place in Maryland, where you can get your car repaired and get honesty and integrity…read more What's the service. I've been to of the car repair shops and are decent. There's two in particular that I will not name that you should never go to because they always and tell you that things are wrong when they're not you need to figure out who they are or get me an email and I'll tell you at provides great service, honesty and integrity every time which is rare for a car repair shop. Hope they stay around.

I have had a long and successful relationship with Steve Ragoli and Island Imports. His staff are…read morereliable, knowledgeable and the entire shop is professional, supportive and consistently top flight. Regardless of the complexity of the service or repair, I have received, in detail, the elements of the work, the alternatives and a full report of the nature, timing and costs of the work to be done. Keep it up you folks are top flight! Barney J.

They did a great job on my truck and fast! The estimate was extremely reasonable compared to…read moreanother company further down the road on the right near the bowling alley who refused to give me an estimate unless they got the job!

I would like to thank Jeff and his team for the excellent job they did fixing the scratch on my…read morecar. The price for the repair was reasonable, and the quality of the work was outstanding. Their customer service was also exceptional; everyone was welcoming and friendly. I highly recommend Creations Auto Body.

The FIRST, SECOND, THIRD, FOURTH & FIFTH place I recommend anybody to go to for auto body work…read more I guess I should feel some kind of way that I've done so much business with him (I'm a great driver, I SWEAR!...just kinda...unlucky lol)... I suggest going to the shop for a convo vs calling because he DOES do a LOT of business & the personal touch goes both ways in terms of getting what you need. Tell him I sent you & he'll say, "AGAIN??..." and then proceed to look out for you.

Doug Johnson makes having a car accident a pleasant experience! Not only is he warm and…read morepersonable, he knows his stuff. He is computer savvy as well as a great mechanic. He knows how to communicate with all of the insurance companies and he gets the job done fast. There's not a car that he doesn't know about. And he knows how to get manufacturer parts quickly. He makes you feel like part of the family. We were very happy to meet him and do business with him.