I recommend this facility. The employees are friendly and professional. "Hannah" is always so very…read morehelpful whenever I need assistance. The other employees are helpful as well. The facilities are clean and offer great hours. The premises are also secure, cool and safe. They really worked with me to help transition my previous unit to a needed larger unit. The only downside of this company is they need to provide a better, more cooperative website for payments. It's difficult to find and not user friendly. I usually call the office to make my payments. Please Fix this! Otherwise, I highly recommend. A.C.

POR FAVOR, asegúrese de tener en consideración éste lugar como última referencia. Supe de éste…read morelugar por la antigua administración y fue lo máximo, a tal nivel, que cuando volví a considerar una opción de almacenar, A PESAR de que me trasladé fuera de St Cloud, no dudé en elegirlos a ellos una vez más, inclusive, cambiamos un tamaño por uno mas grande ya que se nos ofreció una oferta de dos meses free. Resulta que eso nunca se dió y cuando se reclamó, nos ofrecieron la excusa de que el empleado que nos atendió ya no trabajaba con ellos, pero que nos iban a ayudar, que como no estaba esa persona, el gerente actual iba a aplicar un descuento de la mitad del pagaré para el proximo mes, y que por favor, le escribiéramos un email con lo sucedido para hacérselo llegar a su corporación para tratar de ayudarnos por el inconveniente. Y sencillamente no fue aparentemente aprobado. Mi disgusto es la falta de valores a sus palabras y profesionalismo. Terminé pagando hasta demás. Los contratos tienen validez, claro está, pero la ética laboral también tiene validez y fueron sumamente irresponsable de no hacerse cargo de su ex- empleado y del actual que supuestamente había aplicado un descuento. Ellos te trataban amables de frente, olvidate, los mejores, pero a la hora de la verdad, se limpian las manos con "corporación" y tienen la frialdad de decir que hicieron lo más que pudieron. Esta administración carece de profesionalismo. Ojalá a nadie mas le suceda lo mismo. Horrible manejo de administración.

Extremely disappointed with the experience at this storage facility. My daughter rented a unit here…read morefor just one month, and unfortunately, it was infested with German roaches. These pests got into her boxes, and when she started unpacking at her brand new home, they began spreading inside. She had to hire an exterminator immediately to prevent a full-blown infestation. When we reached out to the storage facility, they stated they only fumigate the exterior and aren't responsible for what other renters might have inside their units. While that may be their policy, it doesn't change the fact that her belongings came out of storage infested. Be aware--this could easily happen to you. Roaches in your boxes are not something you want to bring into a clean home.

From the owner: iStorage offers convenient and affordable self storage units in St Cloud. Whether you're looking…read morefor easily accessible drive-up storage units, indoor climate controlled units, or an outdoor uncovered parking space, you'll find a home with us. Our facility features gated access with extended hours, well-lit grounds, and wide aisles for convenient truck access. Store with iStorage and see why our units are ideal to suit your storage needs. Visit us at 3690 Old Canoe Creek Rd today to rent your space. iStorage is an NSA Storage brand and facility.

Very nice place to store your things. The place is clean and well maintained, the staff obviously…read moretaking pride in their establishment. All dealings with the staff were professional and friendly. I definitely recommend for anyone needing storage. Mark C

10/10 absolutely would recommend this company and this facility. They were so very nice and…read morehelpful, and Angelo was very friendly! Great service and they really value their customers

Julian at the site is very accommodating and friendly. The representative on the phone was polite,…read moreprofessional and very helpful. The entire process was seamless.

We've been renting a unit from Extra Space Storage for a couple of years now and have been very…read morehappy with thier professionalism and level of service. Javier, Stephanie and everyone we dealt with have been very helpful and we really appreciate their service. I highly recommend this place for storage and excellent customer service.