We are very disappointed in the lack of service and responsiveness. We had multiple arrival notices…read morewhen no one showed up. After talking with the office they contributed it to "mistakes". We requested a call to discuss the quote and ongoing struggles to schedule and after two attempts, we still have not received a return call. We finally called and told them we would not consider them. After asking us why we wouldn't consider them we explained the multiple issues.

Absolutely god awful, terrible experience. My rental agency (Progress) insists on using this…read morecompany and they are the least compassionate, unprofessional service I've encountered in a long time. Friday our heat stops working, turns out our unit was intended for climates that don't fall below 50 degrees and our home was in the low 50s. Hubbs came around noon on Friday and immediately refused to do any work as they needed to "order parts" and would be back on "Monday". This particular weekend's high was 35 degrees and google turned up 18 search results for stores that sell these kinds of parts. Hubbs did not care, they callously refused to do any work on Friday regardless of the fact we had 3 children under 12 and 2 small animals living in a home that couldn't get above 50 degrees all weekend with the use of space heaters. They did arrive on Monday and have allegedly fixed the heat with a part smaller than my fist in under an hour. All in all Hubbs has proven to be a lazy, unmotivated and uncaring company not worth anyone's time or money. Avoid at all cost

Aaron was punctual in both the estimate and the actual work on the chimney. Answered all my…read morequestions no problems and gave solid advice on the repair work. Three workers including Aaron completed the effort within five hours and cleaned up everything without asking. Great job and great customer service.

Was having problems with water to washer and refrigerator. He showed up and replaced two hoses on…read morewasher and said filters were clogged, so didn't fix. Was here about an hour and charged 425.00. Has a minimum labor charge of 3 hours. I thought it was outrageous.

I had a very slow draining sewer and hired a different contractor to fix it. They ran a snake…read morethrough the line and called it done. I still had the same problem and called Bob to get it opened. He quoted a price assuming it would be an easy fix. IT WASN'T! He and his crew went the extra mile to get the job done and charged less than the first contractor. I'll never call anyone other than Bob to work on my drain lines again!

Look, I am so pleased with them that I redownloaded Yelp to write a review & after 3 years of…read moreconsistently amazing service from RW Miller, it is past time I did so!! We rent, so technically it's our landlord's contract--but we recommend them to everyone anytime HVAC comes up. Our building is an older early-1900s property split into residential and office units, each with separate systems, so there's always something that needs routine maintenance or attention. Over the years, they've handled everything from regular servicing to installing a new heating and AC system and redoing a condensation line--and every time it's been smooth and stress-free. I don't know how they do it but they always manage to get our climate controlled even in the meantime if they need to order parts and come back. After the pandemic, when parts and shipping were taking longer than usual, we were quoted 2 weeks for the replacement part. After mentioning to them that I would be staying at my parents until it could be fixed since I have heart issues that cause extreme heat sensitivity, RW Miller went above and beyond and was somehow able to get the part and have the issue fixed in 3 days. They're always prompt, efficient, and easy to work with. And honestly, that matters even more when life is chaotic. I always seem to have some kind of project going on--most recently, I had our entire second bedroom (which doubles as a giant walk-in closet) completely emptied out with clothes everywhere when, of course, the AC went out . I would've dreaded letting just anyone into that situation, but their team is always kind, understanding, and totally nonjudgmental. We especially LOVE Rusty. He's incredibly knowledgeable, no-nonsense, a great communicator, and as a bonus--amazing with our dog. At this point we joke that we sent Christmas Cards, we'd definitely have him on our list! I've never lived somewhere that required this much HVAC upkeep, and honestly, we wouldn't have stayed here if our landlord hadn't switched to RW Miller. They've made what could be a constant headache completely manageable.

I called Miller heating and air conditioning to repair my air conditioner. They were the ones that…read moreinstalled it 5 years ago approximately. And it was still under warranty. They came out so there was a leak they couldn't find it they charged it up and said let it run will see how much leaks out. It was raining heavy that day so they couldn't work on it. Next morning I noticed that the air conditioning was cycling on and off. Hear all the refrigerant at leaked out and it burnt the compressor up. I contacted Miller's heating air conditioning Beverly Ohio. And they said the coil and the compressor or under warranty but they want an eight to $900 labor to install it. I find this labor price to be excessive especially in the light of they're the ones who caused the damage to the compressor from the leak when they told me to let it run. A local Construction Company that helped build this house , and has done some other work for me. They recommended them. I will be talking with them and seeing if they can switch their recommendations from Miller air conditioning in the future.

Very reliable and fairly priced. He is able to respond quickly to service requests. I highly…read morerecommend Jerry.

Contacted company for a back flow test the middle of July and was told he would do it. Has to be…read morecompleted by July 31st for the city of Canal. He showed up once and why he didn't test I do not know. Reached out again thru text and at this point its a time crunch. He then told me he was here and did the test and left the invoice with the incoming mail.... Our mail is in the mail box fine sir. So yesterday I received a final notice for the test to be complete. I again reached out via text message to Jerry and he told me he was here and asked for me and I was in the back and my staff ignored him, so he left. Also told me to contact the plumbing company next door, he was to busy now to do it. Why not just tell the truth Jerry??? Multiple lies... for what reason?? If you don't want to do a job, then refuse it. You got one star because I had to.

I have had a great experience working with Josh. He has great communication and is easy to work…read morewith.

I would not use this company for anything! I paid them good money to install a hot water tank…read morewhich hasn't worked from the beginning and they thought I could go 10 days without hot water. Would not come back out to fix their faulty installation. I had to pay another plumber to come back out and fix what they had messed up. The worst service I have ever seen!! Unbelievable!