I have now worked with 1st security for both on my homes. The staff really work hard to make sure…read morethat you are totally satisfied with your install, as well as troubleshooting or addressing anything that comes up along the way. For me it's those two things that really stand out. Customer service and "it just works." In terms of customer service, it's hard to do better. The company's response time to questions is very fast. That's pretty much what you want. As for "it just works," the Alarm.Com system and equipment they are a dealer for really gives you peace of mind. It's actually secure. I could not be more pleased to work with and recommend the company.

The monitoring is essentially useless. The company will bind you in a 3-year contract…read more At the end of the contract they wont cancel it. In spite of what they told me two months before upon an inquiry I made. Instead they continued to debit my account. There is no way to stop it from your bank. Be aware of the scam and of their lies. When I cancelled with a form that I have to fill out, there was no acknowledgement. They still debited my bank account. They argued that there was a 3 days cancellation policy; this 3 months after my 3 year contract has ended. I have to yell for them to promise a refund for only 1 month. I am holding my breath. If this goes on, I will take them to court.

Why would one go to Securitas one might ask?…read more Well for me, it was because I needed to get fingerprinted. Dude, I'm not a criminal, but alas, D.C. has to blame double check in order for me to transfer my license. Scheduling is easily done online; they have several appointment times available. I picked a random lunch time appointment, with the hopes, that I would actually make it back to work on time. You see, I have had less than desirable experiences with this fingerprinting thing. Securitas is located on Security Blvd, if you go to Rolling, you have gone too far. The building isn't easy to notice from the road, it is the cluster of blue and brown office buildings. If you see 7000 Security Blvd, 7004 is facing it, nope you can't see the number from the street. Once inside, the office is easy to find on the second floor. The fingerprinting is done electronically, so no black ink here! My appointment was scheduled for 12:30p, I got there early and was done before my appointment time! Score! The staff was uber friendly, and efficient. Definitely worth the trip if you are ever in need.

From the owner: Securitas is the most locally-focused security company in the United States, with over 650 local…read morebranch managers and more than 90,000 security officers who provide unmatched security solutions to meet the specific needs of thousands of businesses. Securitas USA's core business is security services. Our main service offering categories are specialized guarding, mobile security services, monitoring, and consulting and investigations. A Securitas employee is honest and therefore trusted to work unsupervised on the customers premises and with valuables. Securitas never compromises in its demand for integrity. Integrity also includes openly expressing ones opinion, reporting improprieties and not withholding information. With a strong focus on reduced client relationships, we are able to dedicate the time and energy required to specialize on your needs and industries. Since every industry is unique, specialization is needed to ensure Security Solutions are relevant and provide value. Expertise is developed over time and is possible if there is a commitment to specialization. As a knowledge leader, Securitas USA is able to transfer best practices and expertise globally to benefit our clients locally.

I requested service for my Zoom audio and video. Alan worked with me remotely for almost an hour…read more He said that the problem was with my computer and to buy a microphone/padded headset. Instead, I bought a new webcam, and everything is ok. Thanks, Katherine A.

Alan was simply great. My hard drive crashed and he gave me great advice on new equipment on our…read morefirst call. He then came out to attempt to extract the data from the old hard drive, but it was not easily recoverable. He declined to charge me anything even though he spent time with me on the phone and came out to my house. I paid him anyway. Integrity, promptness and knowledgeable. Virginia Tech grad and member of the Corps of Cadets!

I hired Diana for assistance with an eviction, expecting support and guidance. I was told her…read moreoffice would take care of notifying the tenant of the eviction. I followed every instruction, including hiring movers since they told me the tenants belongings needs to be removed for the eviction to be complete. When the sheriff arrived I was told I needed a certificate of mailing, something her office never mentioned nor took care of. Even though a previous email mentioned she would take care of this, she changed her tune to say this is something property managers do. They also gave me procedures for a different jurisdiction. I spent hours at the courthouse figuring everything out myself. No accountability, no apology, and no refund. If you're hiring an attorney for clarity or support, I suggest looking elsewhere.

From the owner: DK Law Group | Owings Mills, MDLed by Attorney Diana Khan (15+ years experience), we provide…read morestraightforward, accessible legal services, no confusing jargon, just clear advice you can trust. Our Practice Areas: • Business Law • Real Estate Law • Estate Planning • Probate • Family Law • Criminal Defense Location: 10451 Mill Run Cir #400 / #755, Owings Mills, MD 21117 (240) 266-0291 www.dklawmd.com Empowering Legacies, Enriching Futures — your trusted legal partner in Maryland.

If I good give 0 stars I would. Key only worked once to start the car and never worked again. They…read morerefused to refund or reprogram the key. Rude and incompetent employees.

Horrible service!! In 2024, telling me that the only way you can accept payment is by me giving you…read moremy credit card information over the phone is crazy!! On top of that, no one can come out for almost 24hrs from now? This just feels like a scam or major problem waiting to happen, I'll pass. Service rep never even told me her name and made it clear that she didn't listen to what my actual problem was, she didn't even know I asked for 2 keys instead of one because she wasn't paying attention!! Long pauses on the phone mid conversation where I had to say "hello" multiple times to get a response. 2 thumbs down, definitely would not recommend this company for anything!!

I've used these guys many times over the years. They seem to know everything about locks, keys and…read moresafes and security. A locally-owned business where you can always reach a human being by phone. I have found them to be reliable. I've used them for my residence and for a business I worked with.

Sure Fit did excellent work on the installation of front door and closet locks in my condo. Their…read moreprices are reasonable too.