The test of a good store is how they treat you when something has gone wrong. The Micro Center…read moreservice department passes that test. I brought my Windows laptop to the service department to assess problems with the Thunderbolt 4 port. I paid $50 for the assessment. When I received the machine back, the tech notes indicated that he had examined only the USB-C port, not the Thunderbolt 4 controller upstream. I was not happy. I called the service manager, Damian, to tell him what happened. Damian not only refunded my $50 but told me to bring my laptop in the next day for a Thunderbolt 4 assessment while I waited. The assessment was done quickly and Damian himself explained the results to me. I was very impressed at how Damian took ownership of the original mistake and took steps to make it right. I plan to make Micro Center my go-to store for computer purchase and repair.

We have always had a great experience at Microcenter. We needed a laptop for my son. He starts…read morecollege in two weeks and we wanted a good computer but didn't want to be taken advantage of. As soon as you walk in you are greeted and sent to the appropriate area. Carole was quick to come over and assist us. We showed her the specs of what is required and then added his own "asks". Carole knew her stuff and was super quick to find him the perfect computer. She also knew what his school would provide and didn't try to take us for more money than necessary! That meant a lot to me. The manager came over and also said hello. That can go a long way! This was a fantastic experience and exactly why I will always come back here for all of my computer needs.

I have been dealing with this company for many years. NOT one complaint. Great service. Ask for…read moreCraig

Sam--- the computer tech was awesome. Make sure that you consult with a person, that knows what he…read moreor she is talking about. The two previous computer stores I went to, [ before speaking with Sam at SCO ]------- BOTH concluded that my laptop problem was a motherboard issue. Sam seized upon the fact, that the conclusion above was incorrect. My laptop problem was a software issue. Thusly, very inexpensive to fix my laptop issue. Thank You again Sam !

Leo is awesome- always helping our business with whatever we need- whether it's a data transfer,…read morenew computers, or a new laptop charger. Affordable and quick work!

Leo is the best! He worked on my computer on New Years Day so I would be able to do my Memory Lane…read moreShow. What a wonderful guy!

exceptional service, very knowledgeable . Can handle any tech issue. highly recommendread more

I'm no novice to computers and their challenges. Like most writers, I've exhausted tech support…read moresystems, and they've exhausted me! A recent move to Royal Oak Mi had me scrambling; I was so fortunate to find Rich Fiori's information on-line. His years of experience with technology and more, qualifed Rich, no question. But the additional value has been his reliability, his patience, and his approach to challenges. He does what he promises, and more. Today is a case in point: it had been some weeks since we had been in contact. My computer hit the dust (so to speak). Rich answered my email, and my dilemma resolved. After many years of professional work, I can and do endorse Rich Fiori as an excellent resource in this community. Sally Kope.

I am beyond disappointed with my experience at Best Buy. Less than two months ago, I purchased an…read moreAnker power bank for around $250. The device failed while it was still covered under the manufacturer's warranty. When I returned to the store looking for help, I was simply told that because I was outside Best Buy's 15-day return window, there was nothing they could do. What makes this even more frustrating is that I was never offered an extended protection plan when I purchased the power bank. Instead of making any effort to help me with the manufacturer's warranty or pointing me toward a solution, I felt like I was brushed aside the moment they realized it wasn't a simple return. To make matters worse, I've spent well over $8,000 at Best Buy in the last two years. You would think that kind of customer loyalty would count for something. Instead, I was treated like just another inconvenience. Customer service shouldn't end after 15 days, especially when a product fails less than two months after purchase and is still under the manufacturer's warranty. I wasn't expecting a free replacement outside the store's return policy--I was expecting someone to care enough to help me navigate the warranty process. This experience has completely changed my opinion of Best Buy. If this is how loyal customers are treated when they need help, I'll be taking my business elsewhere. There are too many retailers that value their customers to keep supporting one that doesn't.

They have everything electronic but having to walk around to find an employee to help you is…read morehorrible.I don't like that at all. They literally pointed me in a direction once I found someone to ask a question. Then had to go find what area she was talking about . Yeah probable not returning. Did find what I was looking for, paid for it and left.

The staff is very knowledgeable and friendly. I have been using them for several years and will…read morecontinue to do so. Keep up the great work! I highly recommend Michigan Computer Solutions !

From the owner: Michigan Computer Solutions is your partner in providing trustworthy IT Consulting that can…read moreincrease productivity and profitability in your business. We deliver well designed Computer Support that better maps to your business, so you can stop worrying about your technology and get back to achieving your business goals. Our experienced professionals are on your side, providing you with Network Services that can simplify doing business in Oakland, Macomb and Wayne counties. With Michigan Computer Solutions as your dependable partner in IT, you can: Increase output - benefiting from more up time Keep your top priorities in mind - and hand over your technology worries to us Increase your bottom line - with technology that takes your business to the top Guard your business - our systems keep your network protected Become worry-free - knowing your technology is running smoothly Michigan Computer Solutions provides the IT Consulting that can simplify your business and get you on the p

Don't even even think of coming here for a phone repair! My daughter paid $190.80 to have her…read moreglass replaced on both sides of her phone. She took it home and the phone was overheating and the screen was very dark. We went back the next day, and this guy refused any type of replacement screen or a refund. He claimed that that she needed a more expensive screen for an iPhone, but apparently they did not have it or I'm sure he would've been happy to charge her even more. Now we are disputing the charge with the bank... even his phone cases look like they're from SHEIN or Temu! ;(. She left a negative review and he responded saying that he has no record of her doing business there...what a liar! Here's her receipt that I've attached.

If I could give a 0 star I would. Let me start off by saying this guy welcomes me into a option to…read morepay 120 to fix my iPhone 15 pro max screen about 15 min after the repair my phone starts over heating freezing screen goes dark and overall barely works the guy tells me in the photo text exchange that I need a 250 screen and that some phones do not take the cheaper screen and apparently my phone was one of them as a business owner you should not be that money hungry on a sale and tell the truth from the beginning I am now forced to get a new phone due to my previous one being non repairable if I were you I would stay far away from this business

I would Highly recommend Eli and EMC Computer. Extremely knowledgeable, trustworthy and a great…read moreperson! I took my computer in and the work was completed extremely quick. Many thanks to Eli! Tom LaVergne

I have used this service center for over 25 years. The owner is VERY fair in his pricing. He is…read morehonest and does everything he can to get the jobs done quickly. Walk-ins are accepted. I have had a few bizarre things happen to me over the years and Eli always came up with a solution. I wholeheartedly recommend EMC Computer Store!!!

Repair man came to my house to fix my LG refigerator, He wrenched on the door and got it almost…read moreright but still a half inch from being level. He told me LG should send me a new one since he couldn't fix it. Repair man then wrote it up as fixed which was completely condtradictory to what he told me? I called LG back and they sent him back to fix it again. This time with an attitude. He took pictures and wrote it up as Customer refuses to level the refidgerator which i told him repeatedly that i tried to do. Now LG is sending another repair man out to try to fix the LG french door refigerator that we have had less than a month.

Not a good place to go. Lady at front desk is rude and when…read morethey call to schedule with you they try to tell you what appointment you are gonna get without asking. Hours are shit. Not very knowledgeable on what they're doing either