These people are great! They came to my house within hours of my call and did what was asked. They…read morearen't cheap ($250 an hour) but do great work.

We contacted this Mr. Handyman about our front porch that was in desperate need of repair. We were…read morequoted an amount and told what needed to be done, and agreed to hire them. We supplied our own composite materials (i.e. Azek) and they supplied the rest. The first day of demo we were charged over $800 for labor and materials. They were at our home for about 3 hours. I paid without hesitation and even gave one of the workers an old bike I had in our garage for his kid. They seemed like nice, honorable guys. I expressed concern at one point during the work when I noticed that the cuts the worker had made were not straight. He informed me not to worry and that, "it will be seamless" once finished. On the last day of the job, I spoke with the admin assistant who informed me that my bill had increased by $800-$1,000 above the quoted estimate. This was news to me and I told her I would like an itemized receipt to account for all costs. A general receipt for "labor" and "wood" was sent to me. There was no itemization at all. Considering we supplied the vast majority of materials, I still have no idea what we were actually charged for. At completion of the work, I was immensely disappointed and could not believe the workers were telling me this was a finished job. For starters, my post now hangs over the decking on one side (see photo). Additionally, their cuts were crooked, their corners not square, and they tried to make up for their poor craftsmanship by filling in with caulk. They also removed our railing and left the post where it was attached unfinished, with a screw hanging out. See photos below for details. I refused payment at completion and called the owner (Jeremiah) to come take a look and help me resolve the issues. I sent him photos and he came to my home with one of his seasoned carpenters to review in person and determine a resolution. At first both men began defending the work, but ultimately it was clearly indefensible and they finally agreed to repair at no additional cost. We all agreed piece by piece which items needed to be repaired and replaced. It was the majority of the job. When they left, we had agreed that his seasoned carpenter would return to repair the shoddy work and that I would pay the remaining balance in full so long as the job was done satisfactorily. We did not agree on a timeline however, and I did not hear from Jeremiah again until over 3 weeks later (?) when I contacted him to inquire about when I might expect work to begin. At this point, Jeremiah's story had changed, and he was no longer agreeing to repair the job unless I paid in full up front. I told him that this was ridiculous because then I would have no guarantee that the job would be done well. He stood his ground and informed me that I "could not be trusted" to pay. I then offered to pay half of the balance with the rest at completion, to which he declined and continued to insist on payment in full before sending anyone for repairs. Since there was no way I could rely on a job well-done based on the first go-around, we decided to part ways. Now I am $800 in the hole, plus the $800 in materials we supplied that were ruined, and still do not have a porch!!! This business cannot be trusted, does not guarantee its work, is unprofessional, and in my opinion, is run by a shyster. I mean I could have written a poor review based on the extra $1,000 they tried to charge me, but their craftsmanship and unreliability are the most shocking. I am disgusted.