He offered to fix a necklace for $140 and it would take a week. Then I brought it back to my old…read moreneighborhood. The people at A Trio fixed it for $20. I picked it the next day. This was an amazing side by side comparison.

I took a mother's ring in to Kelvin Schroeder's to be resized - from a 9 to a 10. In the process of…read moreresizing my ring, one of the birthstones was broken. Initially, the replaced stone extended below the ring sharply poking into my finger, and the holes on the inside of the ring, where the 4 stones were set, were not uniform. I asked that it be repaired so the stone didn't scrape and irritate my finger. I heard more than once from Kelvin it was costing him so much to make the needed repairs (Keep in mind his goldsmith fractured the stone). Kelvin called me and asked if it was important the stones be in the same order as they were when I initially brought the ring in. I replied yes - they were in my children's birth order. When I picked up the ring, Kelvin had me hastily sign a paper releasing them of any further repair obligation. He was condescending and couldn't get me out the door fast enough. Quality of workmanship was poor - ring is not round as it was before. And, the stones are NOT in the correct order. I'm very disappointed. I will take the ring to another jeweler to have it made right. I will NEVER use Kelvin Schroeder Jeweler for any of my jewelry needs again.

We have been working with David for years and love his work. He spends a lot of time with his…read morecustomers and spends even more time on the work itself. He is very honest about the market and pricing, which is very refreshing. When I picked my sapphire center stone, he offered a great selection for me to find the perfect stone! Thanks David for all of your hard work and attentiveness

David graciously offered to design and create my fiancé, who was recently diagnosed with brain…read morecancer, and I's wedding bands. We just received his and it is beautiful! David has been so easy to talk to, kind, and efficient. We're so, so grateful for him!

I cannot speak highly enough of Amy and Noah at A Trio Jewelry Design Studio. My husband and I were…read morestruggling to find wedding bands that fit our style. We saw reviews of A Trio, and couldn't be happier with designing and purchasing our wedding bands from here. Amy and Noah are so personable and knowledgeable and we're so patient and helpful as we made decisions. I'd also like to credit that Noah spent an equal amount of time with my husband deciding what ring he'd like. Oftentimes the bride gets a lot of the attention, so this was very special and memorable for my husband. We were so impressed by them, we also worked with them to create a custom ring for my mom and purchased a necklace for my husband's mom. As long as we're living in the Milwaukee area, A Trio is where we'll be purchasing jewelry!

I trust this jeweler. Amy graduated a few years behind me from the same design program at MIAD…read more(just down the street). She comes from a line of jewelers. Her husband Noah works there and I believe her dad does too. I first had Amy change my engagement ring into a pink sapphire (life changes) and she was really great about kindly suggesting what would work well but happy to take my decision (I went with her recommendation and loved it). Just now I dropped off my beloved late grandmother's engagement ring that I inherited because it lost a tiny stone. They were super sweet about advising what would match, and they said I don't need all the prongs redone now but they will be happy to check it any time (twice a year) and let me know when. I found their prices to be impressively reasonable. My mom was a little worried thinking such a nice independent place would be pricy, but it's totally reasonable. I don't see myself ever using another jeweler.

Less than friendly staff. Barely acknowledged upon entering. If I hadn't already purchased online I…read morewould have walked out. Tried to interact with 3 different employees and the experience was the same. Would have liked to have look at other pieces, but wasn't even given the time of day. Their loss and a competitor gain.

I've been doing business with Shaws/Jared for over 40 years. It's always a great experience,…read morewhether I'm just getting a ring inspected and clean, or if I am redesigning a ring. Debra is wonderful.

This is a great store with skilled and helpful folks. Appraisals and purchases -- both were very…read morepositive experiences.

My fiance and I had the BEST experience at Rohr. We were a bit nervous to be shopping for rings as…read morea queer couple, but Sam put us completely at ease. He was funny, knowledgeable and made us feel comfortable. Instead of trying to talk us into the most expensive ring, he convinced me to use the diamond from my great grandma's ring. He offered great suggestions about the setting for the security of the diamond that we wouldn't have considered, and the custom ring turned out even better than imagined. We would highly recommend working with Rohr for your custom engagement ring!

Took a diamond band in that I wanted my diamond from my wedding ring set on to the band. 3 jewelers…read morefrom other stores told me it wouldn't look right or it would be so expensive that I didn't do it. My cousin told me to go to Nordstroms she has 2 rings made there&they're beautiful. Nordstrom's attached the diamond to the band and it's beautiful. He's reasonable and very nice.I would be happy to more business with Nordstrom's Jewerler.

Their customer service and speedy response is exceptional, and I will never shop anywhere else for…read moremy jewelry needs. Not to mention the benevolent quality and value of a selection that they have at this location. I highly recommend this place to anyone who wants to get an affordable, amazing looking piece of jewelry and have a great experience.

My family has been coming to Kesslers for as long as I can remember and I cannot name one bad…read moreexperience. Today my husband and I had a different kind of shopping experience that we were not looking forward to. We needed to replace my wedding set that was lost. We worked with Jessica and I felt so at ease and not rushed throughout the appointment. She listened to what I wanted and didn't and we found a perfect set to replace what I had lost. I will forever be thankful for that. The store specifically did not carry a few options I was interested in and had them brought in from sister stores that did, but also had a great selection themselves. She priced out all different diamonds for us and helped us choose the best stone for our budget. Overall just amazing experience.

I have an old watch I inherited from my grandfather. One day it stopped working. I went to C.C…read more Conrad in my neighborhood, hoping that they could fix this relic from 60 years ago. It took some doing but they were able to track down the needed parts. All good! Thank you Walter!

Went in to purchase my then girlfriend , now fiancé, an engagement ring. The owner was very…read moreknowledgeable and reasonable in his pricing. We were able to strike a deal within my budget, and my partner is thrilled with the ring! Beautiful 14K gold with tanzanite center stone surrounded by small diamonds. Thanks for making a special moment for us possible!