I called to have closure mechanism on a locket fixed. The very nice gentleman told me that he was…read morebusy and probably wouldn't be able to get to it, but if I stopped by, he would still take a look today. He fixed it in two minutes and told me how I could shine up my jewelry at home myself. He charged me nothing, I wish I'd had more cash to give him - what a wonderful place!

I came in here for some appraisals and interest in gold dealings. Being new to the area, I was…read moremerely getting a feel for who to do business with now that I have relocated. I have found the owner to be knowledgeable, honest, and fair- qualities that tend to be difficult to find in the industry. I will be doing future business here.

Scott resized rings for both my husband and me. He did a perfect job! Also, it was done in a timely…read moremanner at a fair price. Yes, I'd recommend him!

Fixed my bracelet for free! Nice place to shop Or get…read morerepairs on good jewelry. Trustworthy . Close to New Berlin even though In West Allis. I like the parking . Can park in front of store so walking minimal.

Really cool store that sells every single bead you could ever imagine, as well as does watch…read morerepair. Just a really cool, chill little shop with all kinds of stuff for your craft or your apartment. The guy who runs it (Keith, I believe his name was) is pretty chill and has great customer service.

Based on the recommendation of someone we met while listening to jazz one night, we decided to…read moreventure to Planet Bead. It really is an amazing to see such a variety of beads! Wow! The store is super full though and has excess junk in the back that is visible. Great customer service. Keith really knows his beads and can make whatever you request. We ultimately purchased four bracelets and some earrings that ended up costing $150. I'd say that was pretty pricey honestly. I mean the beads were nice, but not like some expensive/rare stones. I understand part of the charge is labor, but not sure I'd say it's worth that price. Not to mention, one of the bracelets broke after only wearing it once so we need to return to have it repaired-which is inconvenient since we live in Chicago. So...good place to visit...proceed with caution in terms of your purchase.

I have been going here for 20 years. Am I a big bling dude? No, but I do like a lil bling-bling…read morefrom time to time. I have bought several items from here and they are dear to my heart. One of them is my wife's 10 year anniversary ring. We bought this from the estate collection. Very unique and she loves it. This place is my go to for watch batteries. I recently bought a Citizens watch and I love it. No battery needed!! I liken it to a Japanese Rolex. I recommend this place to everyone that isn't pretentious. This is the working mans jewelry store. Check them out and browse around. They are very helpful and supply all types of services/wants/and jewelry needs.

Picture of my wedding band that was resized. It now sits so nice on my finger with my anniversary…read morering for our 20th. Thanks again Beth and the fabulous Goldsmith!

Fast and professional service that you don't find a the national chain stores…read more When I dropped my ring off to be resized they said it would be about a week. Two days later I received a call saying it was ready and it fits great. Looks great too!

Update: I spoke to Mitch and explained to him that it is illegal to add on services and charge the…read morecustomer without the customers knowledge and permission. (Wis Stat 100.18 bans false or deceptive sales claims. Wis Stat 100.20 empowers the state to enforce fair-dealing in commerce) Note that if a business charges more than the estimate without prior notification and approval - or overcharges beyond posted price- YOU have the right to a refund of the overcharge and in service contexts- potentially double damages in small claims court. He is now well informed so I expect this practice to stop immediately. If they break your jewelry while attempting to make a repair YOU have the right to tell them to stop and give you all the pieces so you can take it elsewhere if that is your desire. At minimum, they must call you and tell you what needs to be done, how much it will cost and get your approval before doing anything else. Mitch, maybe you should give me a call tomorrow, or now if you'd like, and you can discuss this with me professionally. I needed my wedding set sized down. It was uncomfortably too big. I was quoted $135 and a 3week wait at one place. Paul's jewelers quoted me $100 and a week turnaround at most. I go to pick-up my ring and I'm blinded by the shine! But not blinded enough because I definitely saw the $190 price on the card reader. I pushed back and the lady proceeds to say $100 for the sizing, yes. The rest is for the cleaning. I know that standard cleaning comes with jewelry repair because jewelry gets very dirty during repairs. So why am I being charged nearly double? She says it's the Rhodium coating, to make it shiny! I didn't ask for anything more than a sizing and the cleaning that comes with it. She did me a favor and gave me a discount Seriously?! So I'm not familiar with this special cleaning they did and look it up. Google ai says " Rhodium Plating: Commonly used on white gold and silver, this process involves plating the jewelry with a thin layer of rhodium--a rare, white precious metal. This gives the jewelry a bright, silvery-white look and provides a protective coating that prevents tarnish and scratches." Did I mention my ring is YELLOW GOLD? So why would someone just naturally assume to plate my yellow gold ring?! Will never step foot back there again. I'll bet Paul's spinning in his grave that this is how his business is being run! They are crooks and I'm certain that too many people fall for their BS!!

Usually, I work with Anna. I adore Anna's creativity. She has a way of discerning a client's sense…read moreof style, and then helping you to achieve your goals within your budget. J.P. Haase treats clients respectfully. They listen. They work with you to tell your story in gems.

The staff is great, but the way they do business is not. I bought a ring from them 8 years ago and…read morenever had the chance to use it. I emailed the owner and he assured me that when the time came for a new ring that I could exchange mine for the value of the ring i got it for (still have the email). When the time came around where I needed a new ring I went to exchange it and showed the email and they told me that they would exchange my ring, but it would only be worth $70. So I guess their $5,000 rings are only worth $70 and their word is for nothing. Be careful with what you buy.

Just a shoutout to Chris and Genesis Jewelry, outstanding, friendly and professional service! I…read morehighly recommend Genesis Jewelry!

Big shout out to Christopher who helped me out with my watches with battery replacements. Quick…read moreturnaround time no to mention the Great friendly service!!! Strongly recommend for all jewelry needs. Thank you Christopher!!! Kelly V.

Took a necklace in to get fixed. He was able to fix it in 10mins. Super kind man. Offered us…read moresomething to drink and the price was affordable! Super happy and grateful to have found him and get something that is sentimental to me fixed. I can't even tell where it was broken.

My family and I have gone to Emerald Repair for many year. Jose and Jr are very talented…read moreGoldsmiths. With very good prices and repair work is done in a timely manner. Always been happy with their work. I Love Emerald Repairs!

Just to be clear, they are a higher end jewelery store, located on the second level of the US Bank…read moreCenter. But, they do have a watchmaker who comes in on Wednesdays, but only Wednesdays. $16 for a battery replacement. Polite service.

My husband purchased my engagement ring from Karin at Kloiber and it is amazing. He originally…read morebought the setting he liked a while ago at another store and Karin really helped him through the process and made recommendations for a diamond that I would love AND that would complement the setting. Not only did she find a diamond that would fit in the setting, she found the most fabulous diamond. The ring is absolutely gorgeous. I got a chance to meet Karin when we went back to Kloiber to look at wedding bands. I saw why he chose to purchase the ring there. She was so friendly, genuinely loves what she does, and likes making people happy (you can tell). I found my band right away - it was her first recommendation as to what would go with my engagement ring. My husband, on the other hand, had a few rings ordered to be sent to the store to try before he bought. He didn't love either, so Karin recommended a ring that was almost a combination of the 2. He had to buy it before seeing it though as it was custom made. Needless to say, he made the right decision. His ring is great too. He also purchased a fab necklace for me for the actual wedding day from Kloiber which I love! Over the last few months, I have been into Kloiber (the new location is in the US Bank building - go up the main escalator to the Galleria level and you will practically run into it) several times - ring sizing, ring cleaning, ring pick up, necklace shortening, etc. I'm sure it would be fine if you just stopped in (ring the bell), but I would suggest making an appointment - they are very good by email as well. Everyone I encountered has been absolutely fantastic to work with. Excellent customer service. I honestly couldn't recommend a place more than Kloiber. They are fantastic.

Great place, Brien is fair and many times generous in what he pays for items like the gold I…read morebrought in. Thanks Brien!

Had a GREAT experience at International gold and silver.! Highly recommend selling items you no…read morelonger want or need for cash. Take some time to chitchat and get to know Brian, you'll laugh thank you!