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    Diane's Designs

    3.7 (6 reviews)
    Closed 9:30 am - 6:00 pm

    Services - Diane's Designs

    Jewelry repair

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    Pawn America

    Pawn America

    (59 reviews)

    $$$$

    I just want to give it up to E. Soza at Pawn America East Madison. Awesome job. Showed excellent…read moreeffort and willingness to assist, great initiative, polite, professional and respectful. Catches on Quickly. Keep it up Yung Boi! I'm truly impressed. Ms. B

    I recently visited this location to sell a few personal items and was incredibly disappointed by…read morethe lack of professionalism and expertise. First, the associate was unable to properly locate the silver hallmarks on my necklace, incorrectly claiming it was fake until I had to physically point out the stamp myself. This was dismissed with a laugh, which immediately raised red flags about their staff training. The situation worsened when I presented a beautiful, vintage Victorian-style sterling silver ladle. Despite clear sterling markings, the associate again claimed the item was counterfeit. Furthermore, the staff demonstrated a concerning lack of accuracy regarding basic measurements; two different employees provided conflicting weights in grams after keeping the item out of my sight for a period of time. Frustrated by the incompetence, I took the ladle to an independent buyer and antique collector who immediately verified its authenticity and purchased it for $215--proving it held significant value well beyond its mere scrap weight. Pawn America completely misjudged high-quality, authentic precious metals and antiques. I highly recommend taking your valuables elsewhere to someone who actually knows how to test and evaluate jewelry and silver.

    Diane's Designs - jewelry - Updated May 2026

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