This was the first shop I went to in order to receive a quote for the repair of a scratch and dent…read morein my car. I was quoted over half of what ALL other shops and my insurance quoted the damage. They told me they were going to replace parts that don't need to be replaced at all, as well as they might even have to total my car. My car is currently valued at over 30k with about 6k worth of damages. Totaling my car is an absolute scam, and although they do have good reviews, there are also lots of reviews saying basically the same thing I'm saying here, but thank GOD I got out before working with them or signing anything. What really drove me away though was the fact that the person who did my "estimate" wasn't even a tech, and was extremely inconsiderate and rude. My car is fairly new so of course I was upset about the damage, and was just looking to get an idea of what a repair would look like. The woman kept reiterating "wow, this is a new car" over and over again after I told her multiple times that I was very upset regarding damage to a new car and nicely explaining that "yes, I understand it is a newer car." It felt as though she was belittling me the entire time, and then quoted me almost 20k worth of damage. When I expressed that I felt that was high, she insisted that if I went anywhere else that I would be making a mistake and accused me of trying to "cheap out" on a repair. She kept trying to tell me that I should go with them because they are "Honda certified" but there are plenty of other Honda certified repair shops that didn't quote me near this much or treat me with such inconsideration. Fortunately or unfortunately, I've had cars repaired before and I'm not naive to the process but this was hands down THE most unprofessional experience I've ever had.

From start to finish, Body Works Plus exceeded my expectations. The customer service was…read moreoutstanding -- friendly, professional, and genuinely caring. I loved the text updates that kept me informed of every stage of the repair process. I never once had to call for an update because they were always one step ahead. Since my insurance covered a rental, they even arranged for Enterprise to pick me up right from the shop, which made everything so convenient. When I got my car back, it looked brand new -- you would never know it had been damaged. The office staff were warm, knowledgeable, and focused on making sure I was completely happy before leaving. They truly deserve 10 out of 10 across the board! One note for anyone planning repairs: depending on the extent of your damage and your insurance company's process, repairs can take around 3-6 weeks. I dropped my car off on September 25 and picked it up Thursday, November 6. While I wasn't expecting to be without my car that long, the quality of the work and service made it absolutely worth the wait. Highly recommend Body Works Plus -- they set the standard for excellent service and craftsmanship!

Kenon has been such a great help to me with the entire process. I was rear ended by an individual…read more I am not from North Carolina and not familiar with the area yet. I was in need of a good body shop that can fix my car to what it was before the accident. I was going through a few body shops. Reading all the reviews and seeing the images of the before and after of the vehicles each one had done. Custom Paint & Body just stood out to me. Each time I had a question or any concern Kenon was quick to reply either by email and phone. After almost a month and a half, i finally got my car back. I am so impressed and happy with the job they did. It's like my car wasn't in a accident at all. Thank you Custom Paint & Body. I would definitely refer to you to ANY ONE that asks.

Came in to get an aftermarket part painted for my car. The paint was a perfect match and the price…read morewas extremely reasonable. I was going to shop around for quotes but the price was exactly what I wanted to pay so why go somewhere else? The real example of amazing customer service was the time it took them to paint it. In less than 24 hours I had a call that it was ready! Very friendly folks with great service. I will definitely be using Custom Paint & Body in the future.

Had a great service experience today with Tindol Ford…read more Call to schedule was a breeze and the person I spoke with was very helpful to determine my needs and timing. Hota quote that was exactly in line with the final bill. Arrived right as they opened for service and was greeted immediately, confirmed what was to be done and was directed to the waiting area, where there is ample seating, free coffee or tea and vending machines. Service was completed in 35 minutes, no surprises or upsells, fast and courteous checkout and our car was well taken care of. Really pleased with our experience and treatment. Was worth going a little further out than the dealers closer to uptown who never got back to me,tried to put me through an automated maze of phone prompts and had horrible reviews to boot.

Went in because my catalytic converter was stolen and I had a tailgate recall. I told the service…read moremanager my skid plate was in the back floorboard and it needed to be replaced after the new converter was installed. Well, they forgot the skid plate, clipped a wire while they were fixing the recall on the tailgate and thought I would not notice. When they confronted the service tech, he admitted that he cut the wire and put some electrical tape around it. It took 2 more visits before they actually got everything fixed. Can't see going back for anything.

As a Mechanical Engineer I have woked on my vehicles for the most of my life. Audi s5 2010 was…read moregiving codes that I coul not reduce to actual problem, they charged $427.00 diagnostic fee. I also had told them had vibration in steering wheel and they gave me a qt for 5k to replace front suspension parts, I suggested to the sales guy the wheel bearings could be going bad...he said the techinicain did not report that as a problem. Long and short $300.00 front suspension kit replaced by me and (rather than 5k) still vibration, $89.00 wheel bearing kit for $95.00 from Amazon and I replaced all and vibration gone. I have misfires on cylinder 3 and they quoted me 18k for used engine replacement, lol this cr still driving down the road so why would I want a used motor for 18k when u can buy one for 3k. Long and short car put all back together and running fine, if you can't work on cars you are screwed as their total quote for repairs came in at 29K. I would definately look to other independents as they seem to align thier pricing to the Audi dealers

I am a guy that loves his vehicle and prefers it to be well taken care of. If you are anything like…read moreme this is the shoo you should be using for your car. They are highly skilled and careful with your car. Pricing is fair and you will leave with knowledge on your vehicle with a plan to keep it in great health.

Our van was in an accident, and we had the body work done by the company the insurance company…read moredirected us to. This is a wheelchair van and because of the modifications that have been done to it I could not find a body shop that would work on it. I went to national companies, and they would not touch it. The company that sold us the wheelchair van recommended that we take it to Daniel. In a very short time he fixed it! For months it has sounded like the window was open a crack all the time. Daniel is honest and professional. I will always trust him with my vehicles.

job done COMPLETELY to my satisfaction and more. in addition my car was picked up and returned,…read more washed inside and out. great service. Daniel was quick to respond and courteous.

EXTREMELY HONEST shop. I had my neighborhood mechanic diagnose my Q5 (my bad, I know) and was…read moreunder the impression it would be a $500-750 repair to fix the issue. I drop the vehicle off at Bravo4 and to my surprise, I was told it was a very SIMPLE FIX. Basically just an oil change. Honestly, Bravo4 could have went along with it and pocketed some extra cash, but kudos to the owner. HIGHLY RECOMMED. Will be back for sure.

DO NOT...DO NOT take your import vehicles to this shop. This complaint is about BRAVO4 Auto Werks…read more Trusted my 2007 BMW 328i to BRAVO4 for repairs on April 17, 2026; they kept my car until July 6, 2026. They are not trustworthy. Mark is a liar and will not communicate with you. Instead, Bravo4 kept my car for nearly 12 weeks without providing adequate updates on what they were doing or when it would be finished. I would call, and Marie, the desk assistant, would tell me she did not have any answers. Mark, the technician, was never there. He would be on vacation. My car sat there. I did not have access to what was going on regarding whether any repairs were done. April went into May. I would even go to the shop and appear in person to ask about the status of my car repairs, only to be told that they did not know and that Mark was not there. I made two or three appearances and called weekly about my car over the next eight weeks. April to May, May to June, BRAVO 4 had my car supposedly doing repairs totaling what I agreed to, $2,300. At the end of June, I told them I wanted my car back, repaired as agreed. When I got my car back, my stereo was no longer working, and the ceiling interior was falling out on my head because he left it out in the scorching sun over July 4, windows up tight. They closed the store after I called to say I was picking up my car, and I had to wait until Monday, July 6, 2026. I WOULD GIVE THEM A ZERO IF I COULD.

Thankful to have an honest and reliable auto shop close by! Josh has worked on our cars multiple…read moretimes and so thankful for him and this shop!

Perry is a Fair and honest auto repair shop I highly…read morerecommend him He will NOT rip you off

I met with Geoff today, super great guy. He looked at my…read morevehicle and told me exactly what he thought was wrong with my vehicle. I had previously taken my truck to the dealership and they tried to "haggle" me into getting something I didn't think I needed. I knew what they said would "fix" my problem had nothing to do with the other. Geoff looked my vehicle over, and told me the truth. Perhaps saving me hundreds of dollars. Thanks for being honest!

Where do I start? Geoff seemed great at first. But then..he made my dad who had a heart attack…read moremonths ago wait 3 hours in the heat and lied every time we called. He kept saying 20 minutes. 3 HOURS later he showed up. THEN, he lost the key for the vehicle he had in his possession. He said it would be DAYS until he replaced the key, until he was threatened with police and lawyers. I asked him to fix the car for parts only cost and he still refuses. This is just the beginning of a lawsuit against this guy and his business. He could have installed the part for cost, but chose this. BEWARE