This was the worst experiene ever! A 16 year old boy hit me and his father was taking care of all…read moreissues. Not going thru insurance company as to alleviate insurance surging. He recommended this company as he had used it. The driver back door had to be replced and some other issues around that. First time I went to pick it up, the bottom half of door was not painted. The owner acted surprised it was not done. No quality control here. This was a Friday, he had to keep til Monday as they were closing. Rental car extended, which was more expense to the person paying. Owner did not care. Went to pick up on Tuesday as instructed. The door did not align with the front door when closed. The two doors should close flush as the other side did. The owner wanted to keep it another 3 days to fix this. I, at this point, did not trust the owner not to do something to my car. He had already gotten ugly because it was not right. The basic in your face issues. He also did not replace the trim at bottom of door that was scratched. He just tried to clear coat over it to not see. Which I noticed immediately,. He got nasty and said " When I try to save someone money they do not appreciate it", referring to the gentleman paying. He then quoted $2,000 to replace that small trim piece. I am sure he would never try to save someone money. I just said leave it to save the paying gentleman money. I could live with it. While I was there he was going to try to adjust the crooked door. I had to go out to the reception, which I did not want to leave car at this point. He said insurance requird it. There were no tools or equipment being used, but I went. He was yelling at me and told me I was difficult. Because I wanted my car right, I was difficult. After 3 times, you would think it would be right. I went to front and they set the camera so I could see what they were doing. They pushed and pulled for a while, making me nervous, but brought it out and it was acceptable, not great, but I needed to get out of there. At this point he was very angry and I did not want this to escalate. I will say I would not, under any circumstances, recommend this place. Ever. All nice when he starts, but if you do not accept his poor work,, then all hell breaks loose. There is also bubbles in the door paint....just to replace the door, the rental was 5/12 til 6/1. when was told 1 week to repair. Just does not care. Horrible business.

Amazing service. Incredible workmanship. Super nice and knowledgeable people. You will work…read moredirectly with the Owners William and his wife and son. If you are looking for old fashioned quality and service, you just found it. WRG has my full endorsement !!

Lexus referred me to Manpower for a comprehensive claim on my vehicle. I had a hole in the roof…read morealong with several deep dents from a hickory nut tree.. bizarre! Tim and his team went above and beyond when repairing my vehicle. My car came back looking better than when I bought it! Tim takes time to explain process and what he and his team will accomplish with your vehicle. I will definitely be returning to Manpower for any future vehicle needs. :) PS. Manpower also details vehicles! I will be using this service as well!

Tim Tran and the guys at Manpower Collision always do a great job. Tim was able to assist me in…read morehandling the insurance adjusters so that was one less thing I had to worry about. The work was spot on and it was ready when promised. Great work guys !!!

I cannot say enough good things about BBP Collision & Repair Center! I mostly worked with Casey and…read moreSherri over the phone and their courtesy and customer service were outstanding! They were so very pleasant to talk to, unlike some car shops that make you feel like you are interrupting their day and they don't want to bother helping you. That speaks to the personal interaction. Now, the vehicle repair. It came back to me looking brand new and I am 99% sure it was cleaner than when we dropped it off. The quality paint job was exceptional. I don't wish anyone to be in a car accident, but if you do have a fender bender, you could not choose a better body shop!

I took my Lexus to PPB Collision and was greeted by Casey. I received a swift and appreciable…read morequote on the repair estimate. She assisted me with my car rental with absolute attentiveness. It took them only a few days to restore my Lexus to it's pre-accident condition. They performed a stellar repair!!! Besides the service being exceptional, they also detailed my interior and exterior better than any dealership has ever done!!! I highly recommend PPB Collision if you ever need repairs!

The process was smooth and easy. I recommend this shop if you need one. The repairs were done well.read more

Carolina Collision Center did a fantastic job on our 2021 Subaru Ascent that was in the front end…read morecollision. Needed work/replacement of the hood, bumper, headlight, wheel, quarter panel... and double check any impacts to the structure, suspension, etc. They were very responsive, quick with quotes/updates, up front with their process and potential outcomes. They interfaced with the organization that was paying for the damage, even with some mid-job scope increases (due to additional extent of condition that was found after the panels were opened up). Repainted parts were matched perfectly and clear coat was flawless. Special call out for Andrey on top notch communication, responsiveness, and management of stakeholder expectations. Highly recommended and I would definitely take our cars) back to them in the future for any repair/body work!

I'm very pleased with Scott Auto Body. They're a VW Certified Collision repair shop & I felt very…read morecomfortable handing over my Jetta for them to repair some body damage. The rep (who works at Keffer VW) was very nice & patient in explaining the estimate & the process. A highlight was them coming to Keffer with a rollback to pick up my car & bringing it back when my car was ready. A rep from Scott Auto Body kept me updated every day throughout the process. The time it took to repair my car was very reasonable (3 days) & I was happy that they were using genuine VW parts & VW certified technicians. My car looks perfect! It looks as if nothing ever happened. They washed it & detailed it inside. Looks brand new! I will definitely use them again, if I need to.

Caliber, formerly known as Scott Auto Body, is a top shelf body shop…read more Caliber repaired minor damage to the rear corner of my vehicle after one of my very nice neighbors got a little too close in a parking lot I went with Caliber for a few reasons: * only Audi certified body shop in Charlotte (tools + training) * electronic claims with my neighbors insurer, USAA * positive Yelp reviews I noticed a good mix of everyday vehicles alongside a few unique vehicles (Lamborghini Gallardo, Tesla S, Audi RS4). That diversity of clients was confidence inspiring in my decision. Ravi at Caliber was easy to work with. The estimate process was painless. Had an appointment in 2 weeks. Vehicle repairs took 5 business days, mostly due to waiting on 3rd parties like the wheel repair and paintless dent repair experts. Vehicle looked sharp, possibly as good as the day we bought it, when I picked it up. I will definitely recommend Caliber to friends and family.

Attention to detail and great customer service. My BRAND NEW X5 got side swiped and a friend…read morerecommended I take it here because these guys are the best. I agree! My car looks like it did when I bought it and I feel like Mark had my best interests in mind when dealing with the insurance guys. Plus he stands behind the work. So pleased with the end result and the communication throughout the process. I hope I never have to use them again, but will if needed. Thanks Mark and all the people that put my car back together.

The best people in the business. Mark and Robert have taken care of me in the past, and I wouldn't…read morego anywhere else. The work they do on anyone's vehicle is top of the line. I've sent people there in the past and they always are thrilled when they get their vehicle back. THE BEST IN THE BUSINESS!. Isn't that what we all look for? I honestly do not do many reviews. Never have, but when you find the right business that excels at their job, and love what they do, you know you have the right place

The best experience I've ever had at an auto body shop! This was my first collision going through…read moremy insurance whom referred me to this shop. I am extremely grateful that I went with 5 star. They were communicative, friendly and fast!! It only took them 4 days to complete the work on my vehicle after being quoted a week which was also much shorter than anticipated. The employees knew who I was right away each time I called or went in. They were even able to work with me when it came time to take are of my deductible. Hopefully I won't need to visit them in the future, but if I do, I will absolutely stick with 5 star! I highly recommend them to all!

For the prices they are charging me, I can go to the dealership and still have some changes left.read more

My BMW needed the hood refurbished and repainted after rock chips and some noticeable blemishes…read morebefore I took it to get it wrapped with paint protection film. The finished result was amazing. The wrap shop had seen the hood previously and they said it was the best job they had ever seen. I also was pleased with their commitment to communication and customer service.

Amazing work, amber was very helpful and looked out for me! The paint job was immaculate, but I…read morefound one spot in the paint, and she agreed with me immediately that it was not up to their standards, and fixed immediately!